Total 10 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

0%

2

Stars

0%

1

Stars

10%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kelly

National Academy of Sports Medicine (NASM), 51-100 employees

4.0

Powerful, comprehensive platform

Pros

The software offers many useful user-friendly tools for scheduling social media posts, tracking activity, optimizing engagement. I especially like the reminder feature to tell me to post during peak hours.

Cons

I do not like their Facebook scheduling feature, while on Instagram, I mostly end up saving posts as drafts to minimize the hassle.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

K
Kenneth

Double To, 1-10 employees

5.0

Great solution for social media management

Pros

The product is very user-oriented. The tools offered are efficient and innovative. A strong API and many integrations are offered. You can easily schedule social media posts from one place. Whats more, the company support and tech staff are always responsive and helpfulThe tradeoff for simplicity is the limit of features and capabilities the product has.

Cons

features and capabilities are rather limited. However, whatever is offered, works extremely efficiently.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Amber

JaJa-JoJe, 1-10 employees

5.0

Great solution for social media management

Pros

Highly convenient and very easy to navigate. Buffer lets me schedule my social media posts and helps me preplan content more mindfully.

Cons

I wish the software supported integration with Shopify so I could post products without having to each time download photos and other details.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L
Lenin

FDC, 101-500 employees

1.0

Unresponsive

Pros

The functions seem attractive, only if they actually worked. but the system wont even work.

Cons

None of the tested functions work even after following all the right steps.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

3

Functionality

3

A
Alex

Haymarket, 500+ employees

5.0

Great scheduling tool

Pros

Buffer is an amazing platform with a wide range of functions provided at a very reasonable cost. The best tool for analytics across multiple social accounts. The browser plugin makes posting content simple. The additional graphic tools are what set Buffer apart from its many competitors.

Cons

Users were from posting the same article across multiple social platforms at a time, which was a bummer.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

K
Kaitlyn

Pop, 1-10 employees

5.0

Brilliant service. free of cost

Pros

I can schedule my Facebook posts free of cost with Buffer. The quality of functions and tools provided is truly applaudable. most companies offer inferior versions of functions on the free version of their product but not Buffer. The software is very easy to use that anyone could set up their own account within minutes and get ready to schedule.

Cons

You can only add one account on the free version but I think its pretty standard.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M
Megan

Revenue Spark Digital Marketing, 1-10 employees

4.0

Better than most competitors

Pros

I have loved using Buffer thoroughly. The system is comprehensive and easy to use. There is a queue for all the posts which makes it really easy to re-post or recycle old posts. Saves us a lot of time and increases productivity.

Cons

Not the most user-friendly at first. It takes a little while to learn to navigate the system and understand the workings but I suppose that is true for most software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

C
Clay

One List Media, 1-10 employees

4.0

Decent but not very versatile

Pros

no-fuss model. Performs some basic functions quite smoothlyI had a LOT of trouble with video scheduling on Instagram

Cons

Scheduling different media files can sometimes be a hassle. it took so long to successfully schedule videos for Instagram.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

N
Nathan

VapingCheap.com, 1-10 employees

5.0

Among the bests

Pros

The smoothest, easiest to use platform with so many useful tools and integrations with several platforms. great for saving time and boosting productivity.

Cons

The free and basic versions offer only a limited number of scheduled posts.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

R
Richard

QPLtalent, 1-10 employees

5.0

Great functionality

Pros

The most reliable and user-friendly tool. there are no exaggerations or big false claims with Buffer, you get what you signed up for. Sharing content across several social media platforms is easier than ever. I highly recommend it.

Cons

The LinkedIn account requires you to re-login every time and the system does not even notify you when you are logged out and the posts arent successfully being shared.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10