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Buffer Reviews
10 Reviews
Overall Rating
4.3
10 Reviews
Rating Distribution
5
(6)
4
(3)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.3
10 Reviews
Rating Distribution
5
(6)
4
(3)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Powerful, comprehensive platform
Powerful, comprehensive platform
Pros
The software offers many useful user-friendly tools for scheduling social media posts, tracking activity, optimizing engagement. I especially like the reminder feature to tell me to post during peak hours.
Cons
I do not like their Facebook scheduling feature, while on Instagram, I mostly end up saving posts as drafts to minimize the hassle.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Kelly
National Academy of Sports Medicine (NASM), 51-200 employees employees
Aug 17, 2019
Great solution for social media management
Great solution for social media management
Pros
The product is very user-oriented. The tools offered are efficient and innovative. A strong API and many integrations are offered. You can easily schedule social media posts from one place. Whats more, the company support and tech staff are always responsive and helpfulThe tradeoff for simplicity is the limit of features and capabilities the product has.
Cons
features and capabilities are rather limited. However, whatever is offered, works extremely efficiently.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kenneth
Double To, 2-10 employees employees
Aug 15, 2019
Great solution for social media management
Great solution for social media management
Pros
Highly convenient and very easy to navigate. Buffer lets me schedule my social media posts and helps me preplan content more mindfully.
Cons
I wish the software supported integration with Shopify so I could post products without having to each time download photos and other details.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Amber
JaJa-JoJe, 2-10 employees employees
Aug 09, 2019
Unresponsive
Unresponsive
Pros
The functions seem attractive, only if they actually worked. but the system wont even work.
Cons
None of the tested functions work even after following all the right steps.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Lenin
FDC, 201-500 employees employees
Aug 09, 2019
Great scheduling tool
Great scheduling tool
Pros
Buffer is an amazing platform with a wide range of functions provided at a very reasonable cost. The best tool for analytics across multiple social accounts. The browser plugin makes posting content simple. The additional graphic tools are what set Buffer apart from its many competitors.
Cons
Users were from posting the same article across multiple social platforms at a time, which was a bummer.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Alex
Haymarket, 501-1,000 employees employees
Aug 08, 2019
Brilliant service. free of cost
Brilliant service. free of cost
Pros
I can schedule my Facebook posts free of cost with Buffer. The quality of functions and tools provided is truly applaudable. most companies offer inferior versions of functions on the free version of their product but not Buffer. The software is very easy to use that anyone could set up their own account within minutes and get ready to schedule.
Cons
You can only add one account on the free version but I think its pretty standard.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Kaitlyn
Pop, 2-10 employees employees
Aug 07, 2019
Better than most competitors
Better than most competitors
Pros
I have loved using Buffer thoroughly. The system is comprehensive and easy to use. There is a queue for all the posts which makes it really easy to re-post or recycle old posts. Saves us a lot of time and increases productivity.
Cons
Not the most user-friendly at first. It takes a little while to learn to navigate the system and understand the workings but I suppose that is true for most software.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Megan
Revenue Spark Digital Marketing, 2-10 employees employees
Aug 05, 2019
Decent but not very versatile
Decent but not very versatile
Pros
no-fuss model. Performs some basic functions quite smoothlyI had a LOT of trouble with video scheduling on Instagram
Cons
Scheduling different media files can sometimes be a hassle. it took so long to successfully schedule videos for Instagram.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Clay
One List Media, 1 employee employees
Aug 04, 2019
Among the bests
Among the bests
Pros
The smoothest, easiest to use platform with so many useful tools and integrations with several platforms. great for saving time and boosting productivity.
Cons
The free and basic versions offer only a limited number of scheduled posts.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Nathan
VapingCheap.com, 2-10 employees employees
Aug 03, 2019
Great functionality
Great functionality
Pros
The most reliable and user-friendly tool. there are no exaggerations or big false claims with Buffer, you get what you signed up for. Sharing content across several social media platforms is easier than ever. I highly recommend it.
Cons
The LinkedIn account requires you to re-login every time and the system does not even notify you when you are logged out and the posts arent successfully being shared.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
QPLtalent, 2-10 employees employees
Aug 01, 2019
Filters
Powerful, comprehensive platform
Powerful, comprehensive platform
Pros
The software offers many useful user-friendly tools for scheduling social media posts, tracking activity, optimizing engagement. I especially like the reminder feature to tell me to post during peak hours.
Cons
I do not like their Facebook scheduling feature, while on Instagram, I mostly end up saving posts as drafts to minimize the hassle.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Kelly
National Academy of Sports Medicine (NASM), 51-200 employees employees
Aug 17, 2019
Great solution for social media management
Great solution for social media management
Pros
The product is very user-oriented. The tools offered are efficient and innovative. A strong API and many integrations are offered. You can easily schedule social media posts from one place. Whats more, the company support and tech staff are always responsive and helpfulThe tradeoff for simplicity is the limit of features and capabilities the product has.
Cons
features and capabilities are rather limited. However, whatever is offered, works extremely efficiently.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kenneth
Double To, 2-10 employees employees
Aug 15, 2019
Great solution for social media management
Great solution for social media management
Pros
Highly convenient and very easy to navigate. Buffer lets me schedule my social media posts and helps me preplan content more mindfully.
Cons
I wish the software supported integration with Shopify so I could post products without having to each time download photos and other details.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Amber
JaJa-JoJe, 2-10 employees employees
Aug 09, 2019
Unresponsive
Unresponsive
Pros
The functions seem attractive, only if they actually worked. but the system wont even work.
Cons
None of the tested functions work even after following all the right steps.
Ease of use
3
Value for money
2
Customer Support
3
Functionality
3
Lenin
FDC, 201-500 employees employees
Aug 09, 2019
Great scheduling tool
Great scheduling tool
Pros
Buffer is an amazing platform with a wide range of functions provided at a very reasonable cost. The best tool for analytics across multiple social accounts. The browser plugin makes posting content simple. The additional graphic tools are what set Buffer apart from its many competitors.
Cons
Users were from posting the same article across multiple social platforms at a time, which was a bummer.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Alex
Haymarket, 501-1,000 employees employees
Aug 08, 2019
Brilliant service. free of cost
Brilliant service. free of cost
Pros
I can schedule my Facebook posts free of cost with Buffer. The quality of functions and tools provided is truly applaudable. most companies offer inferior versions of functions on the free version of their product but not Buffer. The software is very easy to use that anyone could set up their own account within minutes and get ready to schedule.
Cons
You can only add one account on the free version but I think its pretty standard.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Kaitlyn
Pop, 2-10 employees employees
Aug 07, 2019
Better than most competitors
Better than most competitors
Pros
I have loved using Buffer thoroughly. The system is comprehensive and easy to use. There is a queue for all the posts which makes it really easy to re-post or recycle old posts. Saves us a lot of time and increases productivity.
Cons
Not the most user-friendly at first. It takes a little while to learn to navigate the system and understand the workings but I suppose that is true for most software.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Megan
Revenue Spark Digital Marketing, 2-10 employees employees
Aug 05, 2019
Decent but not very versatile
Decent but not very versatile
Pros
no-fuss model. Performs some basic functions quite smoothlyI had a LOT of trouble with video scheduling on Instagram
Cons
Scheduling different media files can sometimes be a hassle. it took so long to successfully schedule videos for Instagram.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Clay
One List Media, 1 employee employees
Aug 04, 2019
Among the bests
Among the bests
Pros
The smoothest, easiest to use platform with so many useful tools and integrations with several platforms. great for saving time and boosting productivity.
Cons
The free and basic versions offer only a limited number of scheduled posts.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Nathan
VapingCheap.com, 2-10 employees employees
Aug 03, 2019
Great functionality
Great functionality
Pros
The most reliable and user-friendly tool. there are no exaggerations or big false claims with Buffer, you get what you signed up for. Sharing content across several social media platforms is easier than ever. I highly recommend it.
Cons
The LinkedIn account requires you to re-login every time and the system does not even notify you when you are logged out and the posts arent successfully being shared.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
QPLtalent, 2-10 employees employees
Aug 01, 2019