Last Updated
Overview
Buffer is an advanced CRM and social media management tool that helps businesses run their campaigns efficiently. It features browser extensions and advanced analytics. While individual posts require manual scheduling, Buffer simplifies multi-channel content publishing and client engagement. Buffer facilitates automated reports and AI-assisted tools.
Overall Rating
Based on 10 users reviews
4.3
Rating Distribution
Positive
90%
Neutral
0%
Negative
10%
Starting Price
Custom
Buffer Specifications
- Campaign Management
- Lead Generation
- Customer Segmentation
- Email Marketing
What is Buffer?
Overview
Buffer is a CRM and social media management platform geared towards small to midsize businesses. The intuitive and streamlined design is trusted by brands, businesses, agencies, and individuals in helping them publish content, engage clients and analyze their social media performance. The platform offers a suite of tools for engagement, analytics, publishing, and team collaboration. Buffer does it all at once without the need to traditionally log into social networking sites like Twitter, Google+, Facebook, LinkedIn, etc. Not only that, with Buffer users can conveniently generate posts and have them uploaded with a single click. The buffer app has a browser extension dedicated to seamless integration with Safari, Chrome, Firefox, WordPress, RSS readers, and other important tools meant for scouring and sharing content on any webpage.
Buffer guarantees their solutions to be carefully crafted and highly refined so that they can help social media marketing teams execute successful campaigns and strategies. It also provides advanced analytics to track social media performance and show weekly/monthly results. The option to export Analytics data for further calculations or creating reports is also available.
Pricing: Buffer offers a free subscription as well as four paid plans: Pro at $15/month, Small Business at $99/month, Medium Business at $199/month, and Large Business at $399/month.
USP: The app offers embedded analytics that works brilliantly for entrepreneurs and home-based businesses. They can predict if the decisions on posting content and schedule are effective or not.
Support: Support can be reached online.
Product Advantages: seamless integration with apps including Feedly, Crate, and Start A Fire, which makes sharing content to profiles easier. the free version supports 5 social media networks.
Product Limitations: Does not allow posting content with gifs. Would be great if they offered hashtag recommendations. Occasional image quality loss on android tablets.
Pros And Cons of Buffer
Pros
It is modern, affordable and easy-to-use
Cons
It is modern, affordable and easy-to-use
Buffer Reviews
Total 10 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars0%
2
Stars0%
1
Stars10%
Share your experience
National Academy of Sports Medicine (NASM), 51-100 employees
“Powerful, comprehensive platform ”
Pros
The software offers many useful user-friendly tools for scheduling social media posts, tracking activity, optimizing engagement. I especially like the reminder feature to tell me to post during peak hours.
Cons
I do not like their Facebook scheduling feature, while on Instagram, I mostly end up saving posts as drafts to minimize the hassle.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Double To, 1-10 employees
“Great solution for social media management ”
Pros
The product is very user-oriented. The tools offered are efficient and innovative. A strong API and many integrations are offered. You can easily schedule social media posts from one place. Whats more, the company support and tech staff are always responsive and helpfulThe tradeoff for simplicity is the limit of features and capabilities the product has.
Cons
features and capabilities are rather limited. However, whatever is offered, works extremely efficiently.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
JaJa-JoJe, 1-10 employees
“Great solution for social media management ”
Pros
Highly convenient and very easy to navigate. Buffer lets me schedule my social media posts and helps me preplan content more mindfully.
Cons
I wish the software supported integration with Shopify so I could post products without having to each time download photos and other details.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
