Mailchimp Software Reviews

“simple email marketing workflow”

Pros

This tool keeps email marketing easy, simple and effective so it's simple for just about anyone to use without much effort.

Cons

Back when I was using it in 2020, I couldn't build the marketing design I needed directly on the site. I had to use a different website to create the email marketing code first, then bring it into it.

“not worth the money!!”

Pros

Easy to use and simple to explain to the training team!! This tool helped me direct traffic safely to meetings.

Cons

Honestly, there was nothing that left me satisfied with the service I got for the amount I paid. At least it served as a good lesson in consumer protection.

“friendly interface and great value”

Pros

This has been a fantastic tool for us. It makes day-to-day work much more manageable and I find the interface very user-friendly. It is also quite affordable. Since we began using it, we've seen our marketing improve noticeably and our sales have gone up as well.

Cons

After more than two years of using it, we still have not run into any difficulties or bugs while working with it.

“Powerful marketing tools”

Pros

One thing that keeps me using it is how complete the sales and marketing toolkit feels especially the email marketing automation and customer data management features.

Cons

Throughout the time I have used it, I have always been able to get what I needed done without running into any problems caused by missing or faulty features.

“clean interface and helpful Shopify sync”

Pros

Creating a newsletter is simple even without any HTML knowledge and I find the Shopify integration adds a lot of value. The interface feels clean, the menu options are easy for me to navigate and managing contact emails with filters and tags is especially useful.

Cons

At times, emails I create do not appear the same in Outlook desktop and figuring out why can be frustrating. Test sends also occasionally take longer than expected.

“simple integrations with great results”

Pros

The onboarding process is very easy and I appreciate how easily it connects with popular CMS platforms like WordPress, Shopify and Squarespace. The integrations are simple to set up and make data management much more useful for me.

Cons

It does exactly what it was designed to do but I eventually moved to other platforms because I needed CRM functionality, not only an email marketing service. The part I liked least was the missing CRM features, such as a sales pipeline or logs for sales activity.

“good value for support and sales”

Pros

Overall, I found it to be great value for the price even after adding extra services. It was also easy for us to use while managing customer support alongside our marketing and sales activities.

Cons

Our biggest issue with it was that we couldn't find a way to make it line up properly with our EHR system. There wasn't really anything specifically bad about it itself-it was more that the two platforms just didn't work together easily.

“branding tools and detailed insights”

Pros

I really appreciate the many customization options available for emails which help us keep our branding consistent. The detailed reporting also provides insights that we can actually use to improve our results.

Cons

Their customer service relies a lot on AI and it rarely gives a helpful response when the question is detailed or very specific. Getting through to a real person is not very easy.

“helpful for client review emails”

Pros

Sending emails to clients is very easy with this platform and I find the review request functionality especially useful for staying connected with customers.

Cons

I honestly haven't used it enough to come up with much to complain about. If anything, I just wish it offered more features so I'd have more reasons to use it regularly.

“zapier integration keeps me hooked”

Pros

Even after testing other email platforms, I still come back to this one because the Zapier integration makes automating my workflows much easier and saves me a significant amount of manual effort.

Cons

Pricing becomes pretty steep as my list gets bigger. That makes it costly for a large audience so I usually end up cleaning out my audience just to keep the number of contacts down.

“powerful email marketing start”

Pros

Email marketing feels incredibly easy to get started with through this platform. I appreciate the wide range of templates and features and it has helped me create a marketing channel that delivers a strong return on investment.

Cons

One thing I'd still want is more reporting and deeper data analysis in the lower-priced plans, along with A/B testing. I can see why they hold that back though since it does encourage people to upgrade to a higher tier.

“helpful client emails”

Pros

Having a client list built directly into the platform is very convenient and I can automatically send emails to my contacts right from the website.

Cons

Getting around the application is not very simple for new users. Editing newsletter layouts also takes more effort than it should and does not feel very efficient.

“perfect for promoting workshops”

Pros

This platform has made it much easier for me to stay connected with my database and I regularly use it to market and promote my workshops, programs and masterclasses.

Cons

I can't really point to any faults with it. I've been using it for years and still appreciate how simple it is to work with. The only downside is that it can get a little expensive as your contact list grows but for me, it's still worth paying for.

“friendly interface and responsive support”

Pros

The interface felt very user-friendly from the beginning and I was able to learn it quickly. Day-to-day use has been easy and I also appreciate how responsive the customer support team is whenever I need assistance.

Cons

Haven't run into anything I dislike about it. It has been the best tool I've used so far.

“versatile email marketing companion”

Pros

Email marketing works really well with this platform because I can create visually appealing emails without much effort. I also value how easily it integrates with almost any website and the support team has been helpful when needed.

Cons

part that bothers me is the restriction on subscriber numbers if you are not using the paid version. That limitation can be pretty frustrating especially when you are trying to stay within a tight budget.

“newsletter design that just works”

Pros

Managing our newsletter has been very easy and I find the design process difficult to get wrong. It keeps everything efficient and I appreciate that recipients can unsubscribe on their own whenever they choose.

Cons

One part that has been incredibly frustrating is importing contacts. We tried bringing in a list but it would not recognize the columns correctly so we ended up having to fix them manually every single time.

“smart newsletter tools”

Pros

Launching campaigns is fairly easy with this tool. I like the newsletter design options, reliable email scheduling, improved segmentation features and useful tagging system. It also helps clean inactive email addresses and supports multiple users on the same account which works well for our team.

Cons

One thing I've noticed is that it doesn't seem very friendly toward certain generic email addresses. Costs can also climb pretty quickly as your list grows if you're not actively keeping it curated. I'd also appreciate more integrations with other programs though that may depend on those platforms as much as it itself.

“clean campaign setup and segmentation”

Pros

Creating campaign landing pages feels easy because the interface is simple to work with. I also find customer data management and audience segmentation very convenient and effective.

Cons

The support team is pleasant to deal with but their response time could be better and it took more time than it should have to figure out some of the more advanced marketing features.

“powerful email automation”

Pros

Getting started with it was very easy. It lets us create attractive marketing emails using the drag-and-drop editor and its advanced automation features are really powerful. We can send triggered email messages based on the behavior of specific target clients.

Cons

It has been a reliable tool for handling our online marketing and I honestly haven't run into any problems while using it.

“handy mobile app for data”

Pros

Right from the start, the interface felt simple to navigate and the mobile app was really useful for sending and analyzing data while away from my desk.

Cons

One downside is that the free plan no longer supports classic automations which takes away a lot of the practical value of the package.