Overall Rating
4.5
13 Reviews
Rating Distribution
5
(7)
4
(5)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
13 Reviews
Rating Distribution
5
(7)
4
(5)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
Empowering email marketing with affordability
Empowering email marketing with affordability
Pros
Its a versatile marketing automation platfrom, which offers several advantages for businesses & marketers aiming to streamline their digital marketing efforts. its also a very user friendly interface which makes it easy to navigate throughout the platform for different functionalities.
Cons
People before starting to explore & use the full potential of sendingblue may need to learn or get a training about the basic & advanced features as well.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ayush Gupta
Bossard India, 101-500 employees
N/A
Jan 18, 2024
Best platform for email marketing.
Best platform for email marketing.
Pros
Its been incredible just getting to know Sendinblue and seeing them improve over the years Ive been using it. This has actually made me want to continue with them because I can see how dedicated they are. This platform is straightforward and easy to operate, no matter how complex it looks at first. So many features work together to give you the best experience possible, like the ability to customize the email with names and other information and include as many contact columns as we need. Half of the money is for the looks. It is extremely stylish and more appealing than many other platforms.
Cons
I don’t think I’ll ever find anything to dislike about Sendinblue. There have been some issues over the years, obviously, but they were resolved over time thanks to excellent customer support. One simple example: there was no option to use GIFs while drafting your emails. And I didnt even have to complain about it; they were just added randomly, and I can now use them. The only other drawback, which I am aware of, was that they had to protect receivers open rates because of privacy crackdowns. Although we would like more information on the effectiveness of our emails, we do understand their concern and comply with it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Sotheary R.
Health, Wellness, and Fitness, 51-200 employees employees
Oct 17, 2022
SendinBlue helps you create beautiful marketing campaigns that just work!
SendinBlue helps you create beautiful marketing campaigns that just work!
Pros
Theres practically no limit to how many contacts you can add, and when I think of it, there are no limits with SendinBlue! Except for a maximum number of emails, of course, to keep you from spamming your prospects away from you. The long list of great features includes click monitoring, custom CTAs, automation/autoresponders, and bespoke templates. It provides workable APIs that can be integrated into your website. The reporting is very detailed but not complex. And the customer service is kind and very quick to respond. SendinBlue was really simple for me to set up, and I have had a blast using it so far!
Cons
Theres only so much you can get away with using the free edition. For example, you are cut way short of your maximum allowed emails per day since youre not "entitled" to that luxury.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Kaitlyn V.
Apparel and fashion, 1-10 Employees employees
Oct 17, 2022
Review
Review
Pros
My experience with this product has been amazing. The product is first class. Their support is really helpful and friendly. They work hard to make you comfortable and help you out. They are outstanding. The interface is user-friendly for an experienced or non-experienced user. The presentation is pleasing to the view. It is great value for money. I would highly recommend them.
Cons
In comparison to other products, this one feels a bit intimidating at first, but then with time, you get used to it.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Robert
KSM, 2-10 employees employees
Sep 02, 2019
Best Marketing Tool
Best Marketing Tool
Pros
This is the best tool ever. I can easily create campaigns and send them out. The speed of it is great. It is easy and smooth. Anyone can easily use this system. I recommend this product to everyone. It’s amazing.
Cons
Importing contacts to the campaign is a bit tricky.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Ashak
TGL Travels,Sri Lanka, 201-500 employees employees
Sep 01, 2019
Found a better option.
Found a better option.
Pros
It is a good product and is good at what it does. I found a better option, so I switched.
Cons
It has a learning curve to it. I was just evaluating the product, so I switched to another product due to this.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
James
Pinnacle Pro Sound, 1 employee employees
Aug 11, 2019
Great Product
Great Product
Pros
The system is easy to use. Setting up wasn’t hard at all. I recommend that you should read the guides that are provided, it gives a better understanding of the system, and it also helps in maintaining a good domain and IP reputation.
Cons
The support team doesn’t really give out much detail, they always seem like providing templated answers. There are few parts in the system that are a bit complicated. The system is also missing footers in several languages.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Oren
Bioloka SARL, 11-50 employees employees
Aug 10, 2019
SendinBlue
SendinBlue
Pros
This software is the most appropriate when you need to work with transactional emails. On purchasing your annual plans, they give you a 20% discount. It is the perfect software to automate your workflows. The platform is quite interactive. It does not require any installation processes as it is available on cloud. It works well with advertising campaign management tools.
Cons
It does not handle social marketing. It fails many times when working with integrations to e-commerce. It sometimes makes working with content management complicated.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Tasha
Columbia Sportswear Company, 1,001-5,000 employees employees
Aug 09, 2019
Intuitive tool.
Intuitive tool.
Pros
It is easy to set up the system and use it. The database validation saves GDPR hassles. Just started sending out emails and have gotten a fair amount of response from them. It is easy to generate enquiries from existing or new customers.
Cons
I didn’t find any cons yet, but the email templates could be made more useful, such as the resizing or resampling of images, removing excess white space and having a corporate color palette.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Michael
City Printing Ltd, 2-10 employees employees
Aug 07, 2019
Satisfied
Satisfied
Pros
The interface is user-friendly, and it makes it fun to work on it. It is easy to use. There are a lot of possibilities which can be used quite quickly.
Cons
The emails usually end up going to the spam folders. They have given an option of upgrading to a dedicated server but that is too expensive for our customers. It has unexpected costs.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Marielle
TenZer, 2-10 employees employees
Aug 05, 2019
Massive potential.
Massive potential.
Pros
It has been easy to set it up and start using it. It is intuitive. They offer it in my language as well, which is Spanish and many others as well. This tool has massive potential and I see it.
Cons
I still haven’t found any cons.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Fabian
Topografico, 1 employee employees
Aug 03, 2019
Great tool
Great tool
Pros
The pros are its ability to send SMS, their marketing automation feature, and the tracking feature on the website.
Cons
To be able to use all of the features that we needed we had to get a higher subscription level, which definitely costs much. The SMS function also costs us extra money just for sending.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Christian
iClean GmbH, 2-10 employees employees
Aug 02, 2019
Happy customer.
Happy customer.
Pros
The price of this tool is pretty much reasonable and payment options are great for us. It is easy to create and edit custom fields.
Cons
There are some weird restrictions that we don’t understand that who clicked links etc. It is hard to edit the default font colors with their templates. Constantly have to change the text color back.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Adam
Adam Love Group, 1 employee employees
Aug 01, 2019
Filters
Empowering email marketing with affordability
Empowering email marketing with affordability
Pros
Its a versatile marketing automation platfrom, which offers several advantages for businesses & marketers aiming to streamline their digital marketing efforts. its also a very user friendly interface which makes it easy to navigate throughout the platform for different functionalities.
Cons
People before starting to explore & use the full potential of sendingblue may need to learn or get a training about the basic & advanced features as well.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ayush Gupta
Bossard India, 101-500 employees
N/A
Jan 18, 2024
Best platform for email marketing.
Best platform for email marketing.
Pros
Its been incredible just getting to know Sendinblue and seeing them improve over the years Ive been using it. This has actually made me want to continue with them because I can see how dedicated they are. This platform is straightforward and easy to operate, no matter how complex it looks at first. So many features work together to give you the best experience possible, like the ability to customize the email with names and other information and include as many contact columns as we need. Half of the money is for the looks. It is extremely stylish and more appealing than many other platforms.
Cons
I don’t think I’ll ever find anything to dislike about Sendinblue. There have been some issues over the years, obviously, but they were resolved over time thanks to excellent customer support. One simple example: there was no option to use GIFs while drafting your emails. And I didnt even have to complain about it; they were just added randomly, and I can now use them. The only other drawback, which I am aware of, was that they had to protect receivers open rates because of privacy crackdowns. Although we would like more information on the effectiveness of our emails, we do understand their concern and comply with it.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Sotheary R.
Health, Wellness, and Fitness, 51-200 employees employees
Oct 17, 2022
SendinBlue helps you create beautiful marketing campaigns that just work!
SendinBlue helps you create beautiful marketing campaigns that just work!
Pros
Theres practically no limit to how many contacts you can add, and when I think of it, there are no limits with SendinBlue! Except for a maximum number of emails, of course, to keep you from spamming your prospects away from you. The long list of great features includes click monitoring, custom CTAs, automation/autoresponders, and bespoke templates. It provides workable APIs that can be integrated into your website. The reporting is very detailed but not complex. And the customer service is kind and very quick to respond. SendinBlue was really simple for me to set up, and I have had a blast using it so far!
Cons
Theres only so much you can get away with using the free edition. For example, you are cut way short of your maximum allowed emails per day since youre not "entitled" to that luxury.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Kaitlyn V.
Apparel and fashion, 1-10 Employees employees
Oct 17, 2022
Review
Review
Pros
My experience with this product has been amazing. The product is first class. Their support is really helpful and friendly. They work hard to make you comfortable and help you out. They are outstanding. The interface is user-friendly for an experienced or non-experienced user. The presentation is pleasing to the view. It is great value for money. I would highly recommend them.
Cons
In comparison to other products, this one feels a bit intimidating at first, but then with time, you get used to it.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Robert
KSM, 2-10 employees employees
Sep 02, 2019
Best Marketing Tool
Best Marketing Tool
Pros
This is the best tool ever. I can easily create campaigns and send them out. The speed of it is great. It is easy and smooth. Anyone can easily use this system. I recommend this product to everyone. It’s amazing.
Cons
Importing contacts to the campaign is a bit tricky.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Ashak
TGL Travels,Sri Lanka, 201-500 employees employees
Sep 01, 2019
Found a better option.
Found a better option.
Pros
It is a good product and is good at what it does. I found a better option, so I switched.
Cons
It has a learning curve to it. I was just evaluating the product, so I switched to another product due to this.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
James
Pinnacle Pro Sound, 1 employee employees
Aug 11, 2019
Great Product
Great Product
Pros
The system is easy to use. Setting up wasn’t hard at all. I recommend that you should read the guides that are provided, it gives a better understanding of the system, and it also helps in maintaining a good domain and IP reputation.
Cons
The support team doesn’t really give out much detail, they always seem like providing templated answers. There are few parts in the system that are a bit complicated. The system is also missing footers in several languages.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Oren
Bioloka SARL, 11-50 employees employees
Aug 10, 2019
SendinBlue
SendinBlue
Pros
This software is the most appropriate when you need to work with transactional emails. On purchasing your annual plans, they give you a 20% discount. It is the perfect software to automate your workflows. The platform is quite interactive. It does not require any installation processes as it is available on cloud. It works well with advertising campaign management tools.
Cons
It does not handle social marketing. It fails many times when working with integrations to e-commerce. It sometimes makes working with content management complicated.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Tasha
Columbia Sportswear Company, 1,001-5,000 employees employees
Aug 09, 2019
Intuitive tool.
Intuitive tool.
Pros
It is easy to set up the system and use it. The database validation saves GDPR hassles. Just started sending out emails and have gotten a fair amount of response from them. It is easy to generate enquiries from existing or new customers.
Cons
I didn’t find any cons yet, but the email templates could be made more useful, such as the resizing or resampling of images, removing excess white space and having a corporate color palette.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Michael
City Printing Ltd, 2-10 employees employees
Aug 07, 2019
Satisfied
Satisfied
Pros
The interface is user-friendly, and it makes it fun to work on it. It is easy to use. There are a lot of possibilities which can be used quite quickly.
Cons
The emails usually end up going to the spam folders. They have given an option of upgrading to a dedicated server but that is too expensive for our customers. It has unexpected costs.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Marielle
TenZer, 2-10 employees employees
Aug 05, 2019
Massive potential.
Massive potential.
Pros
It has been easy to set it up and start using it. It is intuitive. They offer it in my language as well, which is Spanish and many others as well. This tool has massive potential and I see it.
Cons
I still haven’t found any cons.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Fabian
Topografico, 1 employee employees
Aug 03, 2019
Great tool
Great tool
Pros
The pros are its ability to send SMS, their marketing automation feature, and the tracking feature on the website.
Cons
To be able to use all of the features that we needed we had to get a higher subscription level, which definitely costs much. The SMS function also costs us extra money just for sending.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Christian
iClean GmbH, 2-10 employees employees
Aug 02, 2019
Happy customer.
Happy customer.
Pros
The price of this tool is pretty much reasonable and payment options are great for us. It is easy to create and edit custom fields.
Cons
There are some weird restrictions that we don’t understand that who clicked links etc. It is hard to edit the default font colors with their templates. Constantly have to change the text color back.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Adam
Adam Love Group, 1 employee employees
Aug 01, 2019