Total 13 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

38%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

AG
Ayush Gupta

Bossard India, 101-500 employees

5.0

Empowering email marketing with affordability

Pros

Its a versatile marketing automation platform, which offers several advantages for businesses & marketers aiming to streamline their digital marketing efforts. its also a very user friendly interface which makes it easy to navigate throughout the platform for different functionalities.

Cons

People before starting to explore & use the full potential of sending blue may need to learn or get a training about the basic & advanced features as well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SR
Sotheary R.

Health, Wellness, and Fitness, 51-100 employees

5.0

Best platform for email marketing.

Pros

Its been incredible just getting to know Sendinblue and seeing them improve over the years Ive been using it. This has actually made me want to continue with them because I can see how dedicated they are. This platform is straightforward and easy to operate, no matter how complex it looks at first. So many features work together to give you the best experience possible, like the ability to customize the email with names and other information and include as many contact columns as we need. Half of the money is for the looks. It is extremely stylish and more appealing than many other platforms.

Cons

I don’t think I’ll ever find anything to dislike about Sendinblue. There have been some issues over the years, obviously, but they were resolved over time thanks to excellent customer support. One simple example: there was no option to use GIFs while drafting your emails. And I didnt even have to complain about it; they were just added randomly, and I can now use them. The only other drawback, which I am aware of, was that they had to protect receivers open rates because of privacy crackdowns. Although we would like more information on the effectiveness of our emails, we do understand their concern and comply with it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

KV
Kaitlyn V.

Apparel and fashion, 1-10 employees

5.0

SendinBlue helps you create beautiful marketing campaigns that just work!

Pros

Theres practically no limit to how many contacts you can add, and when I think of it, there are no limits with SendinBlue! Except for a maximum number of emails, of course, to keep you from spamming your prospects away from you. The long list of great features includes click monitoring, custom CTAs, automation/autoresponders, and bespoke templates. It provides workable APIs that can be integrated into your website. The reporting is very detailed but not complex. And the customer service is kind and very quick to respond. SendinBlue was really simple for me to set up, and I have had a blast using it so far!

Cons

Theres only so much you can get away with using the free edition. For example, you are cut way short of your maximum allowed emails per day since youre not "entitled" to that luxury.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

R
Robert

KSM, 1-10 employees

5.0

Review

Pros

My experience with this product has been amazing. The product is first class. Their support is really helpful and friendly. They work hard to make you comfortable and help you out. They are outstanding. The interface is user-friendly for an experienced or non-experienced user. The presentation is pleasing to the view. It is great value for money. I would highly recommend them.

Cons

In comparison to other products, this one feels a bit intimidating at first, but then with time, you get used to it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Ashak

TGL Travels,Sri Lanka, 101-500 employees

5.0

Best Marketing Tool

Pros

This is the best tool ever. I can easily create campaigns and send them out. The speed of it is great. It is easy and smooth. Anyone can easily use this system. I recommend this product to everyone. It’s amazing.

Cons

Importing contacts to the campaign is a bit tricky.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

J
James

Pinnacle Pro Sound, 1-10 employees

3.0

Found a better option.

Pros

It is a good product and is good at what it does. I found a better option, so I switched.

Cons

It has a learning curve to it. I was just evaluating the product, so I switched to another product due to this.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

O
Oren

Bioloka SARL, 11-50 employees

4.0

Great Product

Pros

The system is easy to use. Setting up wasn’t hard at all. I recommend that you should read the guides that are provided, it gives a better understanding of the system, and it also helps in maintaining a good domain and IP reputation.

Cons

The support team doesn’t really give out much detail, they always seem like providing templated answers. There are few parts in the system that are a bit complicated. The system is also missing footers in several languages.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

T
Tasha

Columbia Sportswear Company, 500+ employees

4.0

SendinBlue

Pros

This software is the most appropriate when you need to work with transactional emails. On purchasing your annual plans, they give you a 20% discount. It is the perfect software to automate your workflows. The platform is quite interactive. It does not require any installation processes as it is available on cloud. It works well with advertising campaign management tools.

Cons

It does not handle social marketing. It fails many times when working with integrations to e-commerce. It sometimes makes working with content management complicated.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

M
Michael

City Printing Ltd, 1-10 employees

5.0

Intuitive tool.

Pros

It is easy to set up the system and use it. The database validation saves GDPR hassles. Just started sending out emails and have gotten a fair amount of response from them. It is easy to generate enquiries from existing or new customers.

Cons

I didn’t find any cons yet, but the email templates could be made more useful, such as the resizing or resampling of images, removing excess white space and having a corporate color palette.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

M
Marielle

TenZer, 1-10 employees

4.0

Satisfied

Pros

The interface is user-friendly, and it makes it fun to work on it. It is easy to use. There are a lot of possibilities which can be used quite quickly.

Cons

The emails usually end up going to the spam folders. They have given an option of upgrading to a dedicated server but that is too expensive for our customers. It has unexpected costs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

F
Fabian

Topografico, 1-10 employees

5.0

Massive potential.

Pros

It has been easy to set it up and start using it. It is intuitive. They offer it in my language as well, which is Spanish and many others as well. This tool has massive potential and I see it.

Cons

I still haven’t found any cons.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C
Christian

iClean GmbH, 1-10 employees

4.0

Great tool

Pros

The pros are its ability to send SMS, their marketing automation feature, and the tracking feature on the website.

Cons

To be able to use all of the features that we needed we had to get a higher subscription level, which definitely costs much. The SMS function also costs us extra money just for sending.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

A
Adam

Adam Love Group, 1-10 employees

4.0

Happy customer.

Pros

The price of this tool is pretty much reasonable and payment options are great for us. It is easy to create and edit custom fields.

Cons

There are some weird restrictions that we don’t understand that who clicked links etc. It is hard to edit the default font colors with their templates. Constantly have to change the text color back.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7