SpamTitan Email Marketing and Management

SpamTitan Email Marketing and Management Reviews

Total 64 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

31%

3

Stars

5%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J

Jason

Computer Networking, 1-10 employees

More than a year

5.0
February 2023

Easy to configure, effective Spam filter

Pros

What more can I say? SpamTitan blocks spam, has a user-friendly interface and sends daily emails with quarantined messages. It works so well that you forget it's even there.

Cons

For newsletters, it would be helpful to have a setting that automatically whitelists the Reply-to address instead of the auto-generated one-time email.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Tyler

Printing, 51-100 employees

More than a year

5.0
February 2023

Great product for the money

Pros

With responsive support staff, implementing SpamTitan was so smooth. It is highly customizable to cater to the required level of protection in any industry. It also allows end users to release messages from quarantine, saving valuable IT resources.

Cons

Some features could be organizing a bit more properly. For example, the whitelist options by address/domain and by IP are currently on separate pages.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
February 2023

The Titan of Spam Blockers

Pros

I find the email notifications and the implementation of the spam button to be very useful.

Cons

Users are not fond of having to log into the portal to release legitimate emails.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P

Patrice

Computer Networking, 101-500 employees

Less than a year

5.0
February 2023

Great anti-spam solution

Pros

There are plenty of features, and I found it really easy to install. The support team was quick to respond to my queries.

Cons

Some features are a bit difficult to install or use, but the documentation is helpful. It could be more comprehensive, but at least the support team is friendly and quick to respond.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Amr

Computer & Network Security, 51-100 employees

More than a year

5.0
February 2023

Spam titan-link lock

Pros

Spam Titan is an excellent product for email security. It offers a wide range of features that meet all the necessary criteria for detecting spam emails with a high capture rate. I want to highlight the new feature called LinkLock, which significantly enhances the spam detection rate. Normally, if an email is clean with no malicious content, it is marked as clean. If it contains a URL that is not categorized as bad, it is also marked as clean. However, there are instances where the URL is still new and not categorized as bad. This is where LinkLock comes into play. It scans the URL on the fly to determine if it is clean or not. If it's not clean, the URL is converted to plain text, preventing the end user from clicking on it. This applies even if the email is forwarded to someone outside our organization, ensuring protection for our customers as well.

Cons

For now, there's nothing major. Just a few minor issues that they always resolve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

I

Ivor

Music, 1-10 employees

Less than 6 months

5.0
January 2023

SpamTitan: A Reliable and Effective Spam Filter Solution

Pros

The software is quite easy to set up, and the interface is user-friendly. The spam filtering is highly accurate and has significantly reduced the number of spam emails I receive. Additionally, it allows for customization of spam filtering options, which is valuable for fine-tuning the spam filtering to my specific requirements.

Cons

I haven't come across any significant issues while using the software, but I do wish it had more advanced reporting options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ahmed

Computer Software, 51-100 employees

More than a year

5.0
November 2022

Protect your mail from spam and insecure emails by using spam Titan

Pros

The best thing is that now I can easily filter my inbox from spam and harmful messages.

Cons

The app's design isn't in a modern layout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Markus

Computer & Network Security, 11-50 employees

Less than a year

3.0
November 2022

SpamTitan Review

Pros

The cluster functions well, and software updates are trouble free.

Cons

The support and API aren't working properly, and there are a few unresolved bugs even after a month. The license reporting also provides incorrect data as a result we end up losing money with the product.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

4

Functionality

6

A

Adam

Construction, 101-500 employees

Less than a year

5.0
November 2022

SpamTitan Provides Excellent Protection

Pros

Integration was a seamless process, and the post-sales team made sure that all the steps were carried out correctly. It has proven to be highly effective.

Cons

The layout looks slightly outdated and reminds me of older software like Magento's backend. The graphs could be more visually appealing, and it would be great to have more of them. However, these are minor things for me, although they may be more important to others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

T

tod

Real Estate, 11-50 employees

More than a year

5.0
November 2022

Spam Titan Rocks

Pros

The deployment process went very smoothly, and it was customized to fit our environment perfectly. We were able to overcome every obstacle we encountered. This product surpasses other competitors with appliances. If there's ever an issue, we can quickly ramp up a virtual machine and transfer the configuration within minutes.

Cons

It takes a few minutes to get used to the interface, and initially, it's hard to find the email log.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Timothy

Computer Networking, 1-10 employees

Less than a year

5.0
November 2022

Good service

Pros

It's easy to use, performs exceptionally well, and contacting support is not a problem as they are always available.

Cons

It's a bit pricey, which may cause problems for small companies that can't afford it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ricardo

Nanotechnology, 51-100 employees

Less than a year

4.0
November 2022

CeNTI Spam Titan

Pros

The software is really user-friendly, and it serves as a great spam filter.

Cons

The software features are somewhat limited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

rick

Wholesale, 11-50 employees

Less than a year

5.0
November 2022

It's been an effective and seamless solution for us for over a year

Pros

The end users have had no complaints, which means there are very few false positives and no malicious emails have slipped through. Installation was simple, and the quarantine reports are clear.

Cons

The admin interface has an older appearance, but it doesn't affect functionality, and end users don't see it. The real-time logging interface is not as good in the cloud edition compared to the virtual device I've used before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Computer Software, 11-50 employees

More than a year

5.0
November 2022

Efficient and Effective Spam detection Solution - Leader in Spam detection!!!

Pros

I like the spam detection and prevention management, as well as the threat intelligent system and spam remover system.

Cons

It's very slow in taking necessary actions, and there are too many alerts from the solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Suzannah

Hospital & Health Care, 1-10 employees

Less than a year

3.0
November 2022

Overall Disappointing. Blocks emails I need and lets through obvious phishing emails.

Pros

We needed Spam Titan to block spam from our system due to past ransomware attacks. Spam Titan helps us filter out any suspicious emails before they can become a problem.

Cons

Spam Titan is almost too responsive to threats to the point where I miss emails flagged as a threat. I understand that Spam Titan monitors in real-time, but it's frustrating that it doesn't send more than one email per day to notify you of emails in quarantine.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

6

D

Dan

Medical Devices, 51-100 employees

Less than a year

5.0
July 2022

Great value and easy to set up

Pros

The spam protocols are very strict, and it's surprising when something manages to get through.

Cons

The reporting could be improved, but other than that, I don't have any real complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

James

Computer & Network Security, 1-10 employees

Less than a year

4.0
July 2022

An excellent spam blocker for the price!

Pros

The setup process was relatively easy, and the technicians took their time to help us understand the installation process.

Cons

The 30-day storage aspect is weak, and there's no option to read contents or resend once a message has been delivered. The multi-server cluster setup sometimes requires ensuring searches are performed on both nodes, or else you may miss what you're looking for!

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

R

Rodney

Information Technology and Services, 1-10 employees

Less than a year

4.0
July 2022

Great easy to use product

Pros

It's extremely easy to use and set up. Whenever I didn't understand something, the support team was quick to assist me.

Cons

Not much to complaint about, but perhaps a little more control could be given on certain security settings.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Matt

Warehousing, 51-100 employees

Less than a year

4.0
July 2022

Spam Titan

Pros

I really like how well it detects spam and sends notifications for it. If there's ever an issue, the support team is fantastic.

Cons

There should be a better way for users to access their quarantine, and admins could use a bit more control.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

7

Z

ZAiN

Information Technology and Services, 1-10 employees

More than a year

3.0
July 2022

Spam Detection

Pros

It delivers exactly what it promises: spam detection, quarantine and white & blacklisting features.

Cons

The interface looks like it's from the 90s. It could use a significant improvement in terms of appearance.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6