Jason
IT, 1-10 employees
More than a year
“Easy to configure, effective Spam filter”
Pros
What more can I say? SpamTitan blocks spam, has a user-friendly interface and sends daily emails with quarantined messages. It works so well that you forget it's even there.
Cons
For newsletters, it would be helpful to have a setting that automatically whitelists the Reply-to address instead of the auto-generated one-time email.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tyler
Advertising, 51-100 employees
More than a year
“Great product for the money”
Pros
With responsive support staff, implementing SpamTitan was so smooth. It is highly customizable to cater to the required level of protection in any industry. It also allows end users to release messages from quarantine, saving valuable IT resources.
Cons
Some features could be organizing a bit more properly. For example, the whitelist options by address/domain and by IP are currently on separate pages.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ryan
IT, 11-50 employees
Less than 6 months
“The Titan of Spam Blockers”
Pros
I find the email notifications and the implementation of the spam button to be very useful.
Cons
Users are not fond of having to log into the portal to release legitimate emails.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Patrice
IT, 101-500 employees
Less than a year
“Great anti-spam solution”
Pros
There are plenty of features, and I found it really easy to install. The support team was quick to respond to my queries.
Cons
Some features are a bit difficult to install or use, but the documentation is helpful. It could be more comprehensive, but at least the support team is friendly and quick to respond.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Amr
IT, 51-100 employees
More than a year
“Spam titan-link lock”
Pros
Spam Titan is an excellent product for email security. It offers a wide range of features that meet all the necessary criteria for detecting spam emails with a high capture rate. I want to highlight the new feature called LinkLock, which significantly enhances the spam detection rate. Normally, if an email is clean with no malicious content, it is marked as clean. If it contains a URL that is not categorized as bad, it is also marked as clean. However, there are instances where the URL is still new and not categorized as bad. This is where LinkLock comes into play. It scans the URL on the fly to determine if it is clean or not. If it's not clean, the URL is converted to plain text, preventing the end user from clicking on it. This applies even if the email is forwarded to someone outside our organization, ensuring protection for our customers as well.
Cons
For now, there's nothing major. Just a few minor issues that they always resolve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ivor
Social Media, Advertising, Marketing, 1-10 employees
Less than 6 months
“SpamTitan: A Reliable and Effective Spam Filter Solution”
Pros
The software is quite easy to set up, and the interface is user-friendly. The spam filtering is highly accurate and has significantly reduced the number of spam emails I receive. Additionally, it allows for customization of spam filtering options, which is valuable for fine-tuning the spam filtering to my specific requirements.
Cons
I haven't come across any significant issues while using the software, but I do wish it had more advanced reporting options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ahmed
IT, 51-100 employees
More than a year
“Protect your mail from spam and insecure emails by using spam Titan”
Pros
The best thing is that now I can easily filter my inbox from spam and harmful messages.
Cons
The app's design isn't in a modern layout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Markus
IT, 11-50 employees
Less than a year
“SpamTitan Review”
Pros
The cluster functions well, and software updates are trouble free.
Cons
The support and API aren't working properly, and there are a few unresolved bugs even after a month. The license reporting also provides incorrect data as a result we end up losing money with the product.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
4
Functionality
6
Adam
Construction, 101-500 employees
Less than a year
“SpamTitan Provides Excellent Protection”
Pros
Integration was a seamless process, and the post-sales team made sure that all the steps were carried out correctly. It has proven to be highly effective.
Cons
The layout looks slightly outdated and reminds me of older software like Magento's backend. The graphs could be more visually appealing, and it would be great to have more of them. However, these are minor things for me, although they may be more important to others.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
tod
Real Estate, 11-50 employees
More than a year
“Spam Titan Rocks”
Pros
The deployment process went very smoothly, and it was customized to fit our environment perfectly. We were able to overcome every obstacle we encountered. This product surpasses other competitors with appliances. If there's ever an issue, we can quickly ramp up a virtual machine and transfer the configuration within minutes.
Cons
It takes a few minutes to get used to the interface, and initially, it's hard to find the email log.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Timothy
IT, 1-10 employees
Less than a year
“Good service”
Pros
It's easy to use, performs exceptionally well, and contacting support is not a problem as they are always available.
Cons
It's a bit pricey, which may cause problems for small companies that can't afford it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ricardo
IT, 51-100 employees
Less than a year
“CeNTI Spam Titan”
Pros
The software is really user-friendly, and it serves as a great spam filter.
Cons
The software features are somewhat limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
rick
Retail, Customer Service, 11-50 employees
Less than a year
“It's been an effective and seamless solution for us for over a year”
Pros
The end users have had no complaints, which means there are very few false positives and no malicious emails have slipped through. Installation was simple, and the quarantine reports are clear.
Cons
The admin interface has an older appearance, but it doesn't affect functionality, and end users don't see it. The real-time logging interface is not as good in the cloud edition compared to the virtual device I've used before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
IT, 11-50 employees
More than a year
“Efficient and Effective Spam detection Solution - Leader in Spam detection!!!”
Pros
I like the spam detection and prevention management, as well as the threat intelligent system and spam remover system.
Cons
It's very slow in taking necessary actions, and there are too many alerts from the solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suzannah
Healthcare, 1-10 employees
Less than a year
“Overall Disappointing. Blocks emails I need and lets through obvious phishing emails.”
Pros
We needed Spam Titan to block spam from our system due to past ransomware attacks. Spam Titan helps us filter out any suspicious emails before they can become a problem.
Cons
Spam Titan is almost too responsive to threats to the point where I miss emails flagged as a threat. I understand that Spam Titan monitors in real-time, but it's frustrating that it doesn't send more than one email per day to notify you of emails in quarantine.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
6
Dan
Healthcare, 51-100 employees
Less than a year
“Great value and easy to set up”
Pros
The spam protocols are very strict, and it's surprising when something manages to get through.
Cons
The reporting could be improved, but other than that, I don't have any real complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
James
IT, 1-10 employees
Less than a year
“An excellent spam blocker for the price!”
Pros
The setup process was relatively easy, and the technicians took their time to help us understand the installation process.
Cons
The 30-day storage aspect is weak, and there's no option to read contents or resend once a message has been delivered. The multi-server cluster setup sometimes requires ensuring searches are performed on both nodes, or else you may miss what you're looking for!
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Rodney
IT, 1-10 employees
Less than a year
“Great easy to use product”
Pros
It's extremely easy to use and set up. Whenever I didn't understand something, the support team was quick to assist me.
Cons
Not much to complaint about, but perhaps a little more control could be given on certain security settings.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Matt
Product, Retail, Utility, 51-100 employees
Less than a year
“Spam Titan”
Pros
I really like how well it detects spam and sends notifications for it. If there's ever an issue, the support team is fantastic.
Cons
There should be a better way for users to access their quarantine, and admins could use a bit more control.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
7
ZAiN
IT, 1-10 employees
More than a year
“Spam Detection”
Pros
It delivers exactly what it promises: spam detection, quarantine and white & blacklisting features.
Cons
The interface looks like it's from the 90s. It could use a significant improvement in terms of appearance.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6