SpamTitan Email Marketing and Management

SpamTitan Email Marketing and Management Reviews

Total 64 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

31%

3

Stars

5%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RK

Ramesh Kumar

Not Specified, 1-10 employees

Less than 6 months

5.0
July 2024

Helps Save Time on Spam Emails

Pros

I really like how it blocks unnecessary spam emails. It saves me time by cutting down on the need to delete unwanted emails daily.

Cons

it might block regular emails too so you need to really understand the system to use it right.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Imam

Not Specified, 11-50 employees

More than a year

5.0
June 2024

Why SpamTitan Is The Best Security Solution

Pros

It has fantastic cybersecurity features and makes managing email and network security really easy.

Cons

SpamTitan has all the security features we need. No complaints.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

G

Gretchen

Food & Beverages, 1-10 employees

Less than 6 months

5.0
May 2024

Spam no more!

Pros

I like the fact that SpamTitan works perfectly and instantly. It also ensures that my system runs smoothly.

Cons

So far, I haven't encountered any issues with SpamTitan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gretchen

Not Specified, 1-10 employees

Less than 6 months

5.0
May 2024

Spam no more!

Pros

I like how it works every time instantly. My system integrates smoothly with Spam Titan.

Cons

I have not run into any issues with it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brittany

Automotive, 11-50 employees

Less than a year

5.0
April 2024

THANK YOU!

Pros

We were bombarded with numerous spam and phishing emails at our company. However, after implementing this software, I can now easily sort and manage my emails.

Cons

Occasionally, emails that I have allowed in the quarantine report still end up being quarantined. However, I prefer this over receiving a ton of spam.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ross

Health, Wellness and Fitness, 51-100 employees

Less than a year

5.0
February 2024

Very pleased with Spam Titan.

Pros

Implementing SpamTitan was quick, and both users and admins find it easy to use. It performs exceptionally well.

Cons

I haven't come across any features or operational aspects that I consider as a con. Every product can be improved over time, but SpamTitan has been performing excellently up to this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Construction, 51-100 employees

More than a year

5.0
February 2024

SpamTitan Review

Pros

The best thing about SpamTitan is its ease of use and simple installation process.

Cons

It takes some time to set up and configure it to capture all the spam. But once it's properly set up, it does a great job.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jeff

Computer Networking, 1-10 employees

More than a year

4.0
February 2024

Cost effective and easy to use

Pros

Configuring SpamTitan is not at all problematic which also helps in quick deployment.

Cons

The user portal for accessing user settings and filters looks quite outdated and could benefit from a modernization.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

James

Utilities, 51-100 employees

Less than a year

1.0
February 2024

Avoid this fraudulent company

Pros

It functions well only at times when it wasn't experiencing any issues.

Cons

The customer service and support have been poor. During a multi-month email flow issue, the support team recommended not using the product but didn't offer any additional license time or compensation for the outage.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

J

Juan

Outsourcing/Offshoring, 500+ employees

Less than a year

4.0
December 2023

Cybersecurity first

Pros

This app is excellent for cybersecurity and firewall purposes, as well as other projects.

Cons

So far, I haven't encountered any problems while using the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

W

Wanda

Import and Export, 1-10 employees

More than a year

5.0
October 2023

Good Value for the money

Pros

It successfully catches most of the junk emails that circulate.

Cons

It sometimes blocks communications from known email senders, even within our own employee group.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Computer Software, 51-100 employees

More than a year

5.0
September 2023

Spam Titan Rocks

Pros

Setting up these services is not at all an issue and the overall user experience have been exceptional.

Cons

It's not a drawback I will say but they should work more on end-user spam reporting. I currently use KB4 for this purpose, and it would be better if this service was integrated into SpamTitan or if the lists could sync with Defender as my secondary option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Chris

Information Technology and Services, 1-10 employees

More than a year

5.0
August 2023

Cut through the Spam With Ease!

Pros

Using it on a daily basis is not a hassle and setting up is also a simple process.

Cons

I have no complaints. It works well and it's easy to use and is quite accurate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

bill

Chemicals, 51-100 employees

Less than a year

4.0
August 2023

Nice product, tried many others

Pros

The support has been outstanding, and my users like the option where they' check their own quarantine. The email digest feature has been popular.

Cons

The filtering seems to be overly sensitive, and having more granular control over the filters would be nice. Additionally, being able to receive email digests more frequently than once a day would make some of us happier. We're struggling with the analytics to understand why certain emails are being scored so high.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

M

Michael

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
June 2023

Excellent for our needs

Pros

SpamTitan provides changeable spam protection. The quarantine feature allows you to review every email flagged as spam, and the email archiving is convenient.

Cons

Adjusting the spam score to reduce false positives while catching actual spam takes some time and testing. This isn't really a hate form my side against SpamTitan because I know that similar products require the same effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rob

Information Technology and Services, 1-10 employees

More than a year

5.0
June 2023

good and easy to setup spam solution

Pros

It is easy to set up and highly reliable, with no issues.

Cons

Initially, it was a bit challenging to navigate through the menus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Information Technology and Services, 1-10 employees

Less than 6 months

4.0
June 2023

Up and running in minutes

Pros

Setting it up and maintaining it is simple, and there have been no outages.

Cons

The quarantine reports can be a bit confusing, and there doesn't seem to be an option to customize when they should be sent.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

J

Juan

Food Production, 51-100 employees

Less than a year

4.0
June 2023

Take Control of the Threats with SpamTitan

Pros

Compared to other platforms, it is an easy to use and security tool. Its features and functions provide administrators with control over services and the ability to take necessary actions promptly.

Cons

I believe that the support should improve by offering other alternatives, such as direct chat with engineers. Currently, the process of opening a case, documenting it and waiting for a response is a weakness, especially considering the increasing threats and their rapid propagation.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

8

B

Birgit

Computer Software, 11-50 employees

More than a year

5.0
June 2023

EGroupware Cloud services use SpamTian

Pros

I can blacklist/whitelist directly from EGroupware or mark mails as spam. The archive of the last X days allows me to resend accidentally deleted emails without needing a separate archiving solution.

Cons

I miss being able to easily select the internal flow (mails from users within the same domain). It's easy to select inbound and outbound, but there have been situations where we needed to release a bunch of internal emails, which requires more effort to select individually.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

J

James

Financial Services, 11-50 employees

More than a year

5.0
April 2023

IT Manager will thank you for this software

Pros

The ability to filter all emails is a powerful function that I use every day. Without it, I would have to manually delete a lot of junk mail, wasting time.

Cons

Sometimes users receive a lot of junk mail, and without SpamTitan, we would have to delete those emails manually, which wastes time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

Computer Networking, 1-10 employees

More than a year

5.0
February 2023

Easy to configure, effective Spam filter

Pros

What more can I say? SpamTitan blocks spam, has a user-friendly interface and sends daily emails with quarantined messages. It works so well that you forget it's even there.

Cons

For newsletters, it would be helpful to have a setting that automatically whitelists the Reply-to address instead of the auto-generated one-time email.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Tyler

Printing, 51-100 employees

More than a year

5.0
February 2023

Great product for the money

Pros

With responsive support staff, implementing SpamTitan was so smooth. It is highly customizable to cater to the required level of protection in any industry. It also allows end users to release messages from quarantine, saving valuable IT resources.

Cons

Some features could be organizing a bit more properly. For example, the whitelist options by address/domain and by IP are currently on separate pages.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
February 2023

The Titan of Spam Blockers

Pros

I find the email notifications and the implementation of the spam button to be very useful.

Cons

Users are not fond of having to log into the portal to release legitimate emails.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

P

Patrice

Computer Networking, 101-500 employees

Less than a year

5.0
February 2023

Great anti-spam solution

Pros

There are plenty of features, and I found it really easy to install. The support team was quick to respond to my queries.

Cons

Some features are a bit difficult to install or use, but the documentation is helpful. It could be more comprehensive, but at least the support team is friendly and quick to respond.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Amr

Computer & Network Security, 51-100 employees

More than a year

5.0
February 2023

Spam titan-link lock

Pros

Spam Titan is an excellent product for email security. It offers a wide range of features that meet all the necessary criteria for detecting spam emails with a high capture rate. I want to highlight the new feature called LinkLock, which significantly enhances the spam detection rate. Normally, if an email is clean with no malicious content, it is marked as clean. If it contains a URL that is not categorized as bad, it is also marked as clean. However, there are instances where the URL is still new and not categorized as bad. This is where LinkLock comes into play. It scans the URL on the fly to determine if it is clean or not. If it's not clean, the URL is converted to plain text, preventing the end user from clicking on it. This applies even if the email is forwarded to someone outside our organization, ensuring protection for our customers as well.

Cons

For now, there's nothing major. Just a few minor issues that they always resolve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

I

Ivor

Music, 1-10 employees

Less than 6 months

5.0
January 2023

SpamTitan: A Reliable and Effective Spam Filter Solution

Pros

The software is quite easy to set up, and the interface is user-friendly. The spam filtering is highly accurate and has significantly reduced the number of spam emails I receive. Additionally, it allows for customization of spam filtering options, which is valuable for fine-tuning the spam filtering to my specific requirements.

Cons

I haven't come across any significant issues while using the software, but I do wish it had more advanced reporting options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ahmed

Computer Software, 51-100 employees

More than a year

5.0
November 2022

Protect your mail from spam and insecure emails by using spam Titan

Pros

The best thing is that now I can easily filter my inbox from spam and harmful messages.

Cons

The app's design isn't in a modern layout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Markus

Computer & Network Security, 11-50 employees

Less than a year

3.0
November 2022

SpamTitan Review

Pros

The cluster functions well, and software updates are trouble free.

Cons

The support and API aren't working properly, and there are a few unresolved bugs even after a month. The license reporting also provides incorrect data as a result we end up losing money with the product.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

4

Functionality

6

A

Adam

Construction, 101-500 employees

Less than a year

5.0
November 2022

SpamTitan Provides Excellent Protection

Pros

Integration was a seamless process, and the post-sales team made sure that all the steps were carried out correctly. It has proven to be highly effective.

Cons

The layout looks slightly outdated and reminds me of older software like Magento's backend. The graphs could be more visually appealing, and it would be great to have more of them. However, these are minor things for me, although they may be more important to others.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

T

tod

Real Estate, 11-50 employees

More than a year

5.0
November 2022

Spam Titan Rocks

Pros

The deployment process went very smoothly, and it was customized to fit our environment perfectly. We were able to overcome every obstacle we encountered. This product surpasses other competitors with appliances. If there's ever an issue, we can quickly ramp up a virtual machine and transfer the configuration within minutes.

Cons

It takes a few minutes to get used to the interface, and initially, it's hard to find the email log.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Timothy

Computer Networking, 1-10 employees

Less than a year

5.0
November 2022

Good service

Pros

It's easy to use, performs exceptionally well, and contacting support is not a problem as they are always available.

Cons

It's a bit pricey, which may cause problems for small companies that can't afford it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ricardo

Nanotechnology, 51-100 employees

Less than a year

4.0
November 2022

CeNTI Spam Titan

Pros

The software is really user-friendly, and it serves as a great spam filter.

Cons

The software features are somewhat limited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

rick

Wholesale, 11-50 employees

Less than a year

5.0
November 2022

It's been an effective and seamless solution for us for over a year

Pros

The end users have had no complaints, which means there are very few false positives and no malicious emails have slipped through. Installation was simple, and the quarantine reports are clear.

Cons

The admin interface has an older appearance, but it doesn't affect functionality, and end users don't see it. The real-time logging interface is not as good in the cloud edition compared to the virtual device I've used before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Peter

Computer Software, 11-50 employees

More than a year

5.0
November 2022

Efficient and Effective Spam detection Solution - Leader in Spam detection!!!

Pros

I like the spam detection and prevention management, as well as the threat intelligent system and spam remover system.

Cons

It's very slow in taking necessary actions, and there are too many alerts from the solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Suzannah

Hospital & Health Care, 1-10 employees

Less than a year

3.0
November 2022

Overall Disappointing. Blocks emails I need and lets through obvious phishing emails.

Pros

We needed Spam Titan to block spam from our system due to past ransomware attacks. Spam Titan helps us filter out any suspicious emails before they can become a problem.

Cons

Spam Titan is almost too responsive to threats to the point where I miss emails flagged as a threat. I understand that Spam Titan monitors in real-time, but it's frustrating that it doesn't send more than one email per day to notify you of emails in quarantine.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

6

D

Dan

Medical Devices, 51-100 employees

Less than a year

5.0
July 2022

Great value and easy to set up

Pros

The spam protocols are very strict, and it's surprising when something manages to get through.

Cons

The reporting could be improved, but other than that, I don't have any real complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

James

Computer & Network Security, 1-10 employees

Less than a year

4.0
July 2022

An excellent spam blocker for the price!

Pros

The setup process was relatively easy, and the technicians took their time to help us understand the installation process.

Cons

The 30-day storage aspect is weak, and there's no option to read contents or resend once a message has been delivered. The multi-server cluster setup sometimes requires ensuring searches are performed on both nodes, or else you may miss what you're looking for!

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

R

Rodney

Information Technology and Services, 1-10 employees

Less than a year

4.0
July 2022

Great easy to use product

Pros

It's extremely easy to use and set up. Whenever I didn't understand something, the support team was quick to assist me.

Cons

Not much to complaint about, but perhaps a little more control could be given on certain security settings.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Matt

Warehousing, 51-100 employees

Less than a year

4.0
July 2022

Spam Titan

Pros

I really like how well it detects spam and sends notifications for it. If there's ever an issue, the support team is fantastic.

Cons

There should be a better way for users to access their quarantine, and admins could use a bit more control.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

7

Z

ZAiN

Information Technology and Services, 1-10 employees

More than a year

3.0
July 2022

Spam Detection

Pros

It delivers exactly what it promises: spam detection, quarantine and white & blacklisting features.

Cons

The interface looks like it's from the 90s. It could use a significant improvement in terms of appearance.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

J

Jessica

Education Management, 500+ employees

5.0
June 2022

Easy email filtering!

Pros

This program is fantastic because it secures my email account for me! It notifies me of any quarantined emails that are deemed unsafe.

Cons

Although it's not free, the price is very reasonable, so I can't complain!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KR

Karl Rodrigue

Entertainment, 1-10 employees

More than a year

4.0
May 2022

very good anti spam software

Pros

It's a high-level anti-spam communication software. Configuring keywords in the blacklist and whitelist is very simple, and once set up, I receive a report every week. The service is of great quality and three times cheaper than the competition.

Cons

The absence of Microsoft Outlook plugins is a downside. Sometimes the software blocks legitimate emails while allowing malicious ones. Everything is not perfect yet, and there is still work to be done in this regard.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

J

Jamshed

Airlines/Aviation, 11-50 employees

Less than a year

5.0
April 2022

Over all the product is very good. I an satisfied with SpamTitan spam blocking and link lock

Pros

I really like the SpamTitan spam blocking feature. It's easy to deploy and manage, and the new addition of LinkLock is excellent.

Cons

SpamTitan should improve more on pattern matching as it is not a difficult task. Furthermore it is not user-friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

M

Matthew

Farming, 500+ employees

Less than a year

5.0
April 2022

SpamTitan a robust scalable and affordable solution to email filtering

Pros

They employ a multi-tier approach to email filtering which helps in keeping unwanted emails out.

Cons

They offer many ways for users to manage their quarantine, allow lists and blocklists, but it could benefit from a more robust Outlook plugin to simplify the process further.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D

Darren

Insurance, 51-100 employees

Less than 6 months

4.0
April 2022

Spamtitan Review

Pros

It's easy to install and does exactly what it claims to do.

Cons

The billing and payment process has been tricky at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

10

J

James

Printing, 51-100 employees

Less than a year

4.0
April 2022

FIrst Line of Defense

Pros

This solution seamlessly integrates with our existing infrastructure without the need for significant modifications. It's all about fine-tuning and educating our users.

Cons

My greatest challenge and disappointment has been with some edge cases - spam that scores low and legitimate business partners that score high. The mechanism for defining block/allow using header attributes has given me some difficulty. And, for some reason, the end-user option of selecting a message in the daily report and clicking "Allow" or "Block" is not always successful. I believe it needs some refinement.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

H

Haris

Computer & Network Security, 500+ employees

Less than 6 months

5.0
March 2022

Spam Filter

Pros

It filters out malicious spam and redirects these emails to the spam folder.

Cons

I love all the features, and there isn't a single feature that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Computer & Network Security, 1-10 employees

More than a year

5.0
December 2021

Hands down best choice for on premise filtering

Pros

We were specifically looking for an on-premise solution, and this one stood out as the best option by far.

Cons

Sales can take a while to get back to me for renewals.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

D

David

Accounting, 51-100 employees

Less than a year

5.0
December 2021

Works as expected

Pros

The tech support team is highly responsive and knowledgeable. They have resolved every issue quickly.

Cons

So far I haven't encountered any issues that would be considered a con.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Machinery, 51-100 employees

More than a year

5.0
December 2021

Many many years of use

Pros

Once I set it up, I realize how easy it is to use. I only needed to make minor additions or deletions.

Cons

The console doesn't allow me to view all attachments before releasing them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10