
SpamTitan Email Marketing and Management Reviews
Total 64 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars31%
3
Stars5%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ramesh Kumar
Not Specified, 1-10 employees
Less than 6 months
“Helps Save Time on Spam Emails
Pros
I really like how it blocks unnecessary spam emails. It saves me time by cutting down on the need to delete unwanted emails daily.
Cons
it might block regular emails too so you need to really understand the system to use it right.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Imam
Not Specified, 11-50 employees
More than a year
“Why SpamTitan Is The Best Security Solution
Pros
It has fantastic cybersecurity features and makes managing email and network security really easy.
Cons
SpamTitan has all the security features we need. No complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Gretchen
Food & Beverages, 1-10 employees
Less than 6 months
“Spam no more!
Pros
I like the fact that SpamTitan works perfectly and instantly. It also ensures that my system runs smoothly.
Cons
So far, I haven't encountered any issues with SpamTitan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gretchen
Not Specified, 1-10 employees
Less than 6 months
“Spam no more!
Pros
I like how it works every time instantly. My system integrates smoothly with Spam Titan.
Cons
I have not run into any issues with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany
Automotive, 11-50 employees
Less than a year
“THANK YOU!
Pros
We were bombarded with numerous spam and phishing emails at our company. However, after implementing this software, I can now easily sort and manage my emails.
Cons
Occasionally, emails that I have allowed in the quarantine report still end up being quarantined. However, I prefer this over receiving a ton of spam.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ross
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Very pleased with Spam Titan.
Pros
Implementing SpamTitan was quick, and both users and admins find it easy to use. It performs exceptionally well.
Cons
I haven't come across any features or operational aspects that I consider as a con. Every product can be improved over time, but SpamTitan has been performing excellently up to this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Construction, 51-100 employees
More than a year
“SpamTitan Review
Pros
The best thing about SpamTitan is its ease of use and simple installation process.
Cons
It takes some time to set up and configure it to capture all the spam. But once it's properly set up, it does a great job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Computer Networking, 1-10 employees
More than a year
“Cost effective and easy to use
Pros
Configuring SpamTitan is not at all problematic which also helps in quick deployment.
Cons
The user portal for accessing user settings and filters looks quite outdated and could benefit from a modernization.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
James
Utilities, 51-100 employees
Less than a year
“Avoid this fraudulent company
Pros
It functions well only at times when it wasn't experiencing any issues.
Cons
The customer service and support have been poor. During a multi-month email flow issue, the support team recommended not using the product but didn't offer any additional license time or compensation for the outage.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Juan
Outsourcing/Offshoring, 500+ employees
Less than a year
“Cybersecurity first
Pros
This app is excellent for cybersecurity and firewall purposes, as well as other projects.
Cons
So far, I haven't encountered any problems while using the app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Wanda
Import and Export, 1-10 employees
More than a year
“Good Value for the money
Pros
It successfully catches most of the junk emails that circulate.
Cons
It sometimes blocks communications from known email senders, even within our own employee group.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Computer Software, 51-100 employees
More than a year
“Spam Titan Rocks
Pros
Setting up these services is not at all an issue and the overall user experience have been exceptional.
Cons
It's not a drawback I will say but they should work more on end-user spam reporting. I currently use KB4 for this purpose, and it would be better if this service was integrated into SpamTitan or if the lists could sync with Defender as my secondary option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Information Technology and Services, 1-10 employees
More than a year
“Cut through the Spam With Ease!
Pros
Using it on a daily basis is not a hassle and setting up is also a simple process.
Cons
I have no complaints. It works well and it's easy to use and is quite accurate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
bill
Chemicals, 51-100 employees
Less than a year
“Nice product, tried many others
Pros
The support has been outstanding, and my users like the option where they' check their own quarantine. The email digest feature has been popular.
Cons
The filtering seems to be overly sensitive, and having more granular control over the filters would be nice. Additionally, being able to receive email digests more frequently than once a day would make some of us happier. We're struggling with the analytics to understand why certain emails are being scored so high.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Michael
Non-Profit Organization Management, 51-100 employees
More than a year
“Excellent for our needs
Pros
SpamTitan provides changeable spam protection. The quarantine feature allows you to review every email flagged as spam, and the email archiving is convenient.
Cons
Adjusting the spam score to reduce false positives while catching actual spam takes some time and testing. This isn't really a hate form my side against SpamTitan because I know that similar products require the same effort.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rob
Information Technology and Services, 1-10 employees
More than a year
“good and easy to setup spam solution
Pros
It is easy to set up and highly reliable, with no issues.
Cons
Initially, it was a bit challenging to navigate through the menus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Information Technology and Services, 1-10 employees
Less than 6 months
“Up and running in minutes
Pros
Setting it up and maintaining it is simple, and there have been no outages.
Cons
The quarantine reports can be a bit confusing, and there doesn't seem to be an option to customize when they should be sent.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Juan
Food Production, 51-100 employees
Less than a year
“Take Control of the Threats with SpamTitan
Pros
Compared to other platforms, it is an easy to use and security tool. Its features and functions provide administrators with control over services and the ability to take necessary actions promptly.
Cons
I believe that the support should improve by offering other alternatives, such as direct chat with engineers. Currently, the process of opening a case, documenting it and waiting for a response is a weakness, especially considering the increasing threats and their rapid propagation.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Birgit
Computer Software, 11-50 employees
More than a year
“EGroupware Cloud services use SpamTian
Pros
I can blacklist/whitelist directly from EGroupware or mark mails as spam. The archive of the last X days allows me to resend accidentally deleted emails without needing a separate archiving solution.
Cons
I miss being able to easily select the internal flow (mails from users within the same domain). It's easy to select inbound and outbound, but there have been situations where we needed to release a bunch of internal emails, which requires more effort to select individually.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
James
Financial Services, 11-50 employees
More than a year
“IT Manager will thank you for this software
Pros
The ability to filter all emails is a powerful function that I use every day. Without it, I would have to manually delete a lot of junk mail, wasting time.
Cons
Sometimes users receive a lot of junk mail, and without SpamTitan, we would have to delete those emails manually, which wastes time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10