Ramesh Kumar
Not Specified, 1-10 employees
Less than 6 months
“Helps Save Time on Spam Emails
Pros
I really like how it blocks unnecessary spam emails. It saves me time by cutting down on the need to delete unwanted emails daily.
Cons
it might block regular emails too so you need to really understand the system to use it right.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Imam
Not Specified, 11-50 employees
More than a year
“Why SpamTitan Is The Best Security Solution
Pros
It has fantastic cybersecurity features and makes managing email and network security really easy.
Cons
SpamTitan has all the security features we need. No complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Gretchen
Food & Beverages, 1-10 employees
Less than 6 months
“Spam no more!
Pros
I like the fact that SpamTitan works perfectly and instantly. It also ensures that my system runs smoothly.
Cons
So far, I haven't encountered any issues with SpamTitan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gretchen
Not Specified, 1-10 employees
Less than 6 months
“Spam no more!
Pros
I like how it works every time instantly. My system integrates smoothly with Spam Titan.
Cons
I have not run into any issues with it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany
Automotive, 11-50 employees
Less than a year
“THANK YOU!
Pros
We were bombarded with numerous spam and phishing emails at our company. However, after implementing this software, I can now easily sort and manage my emails.
Cons
Occasionally, emails that I have allowed in the quarantine report still end up being quarantined. However, I prefer this over receiving a ton of spam.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ross
Health, Wellness and Fitness, 51-100 employees
Less than a year
“Very pleased with Spam Titan.
Pros
Implementing SpamTitan was quick, and both users and admins find it easy to use. It performs exceptionally well.
Cons
I haven't come across any features or operational aspects that I consider as a con. Every product can be improved over time, but SpamTitan has been performing excellently up to this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Construction, 51-100 employees
More than a year
“SpamTitan Review
Pros
The best thing about SpamTitan is its ease of use and simple installation process.
Cons
It takes some time to set up and configure it to capture all the spam. But once it's properly set up, it does a great job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Computer Networking, 1-10 employees
More than a year
“Cost effective and easy to use
Pros
Configuring SpamTitan is not at all problematic which also helps in quick deployment.
Cons
The user portal for accessing user settings and filters looks quite outdated and could benefit from a modernization.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
James
Utilities, 51-100 employees
Less than a year
“Avoid this fraudulent company
Pros
It functions well only at times when it wasn't experiencing any issues.
Cons
The customer service and support have been poor. During a multi-month email flow issue, the support team recommended not using the product but didn't offer any additional license time or compensation for the outage.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Juan
Outsourcing/Offshoring, 500+ employees
Less than a year
“Cybersecurity first
Pros
This app is excellent for cybersecurity and firewall purposes, as well as other projects.
Cons
So far, I haven't encountered any problems while using the app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Wanda
Import and Export, 1-10 employees
More than a year
“Good Value for the money
Pros
It successfully catches most of the junk emails that circulate.
Cons
It sometimes blocks communications from known email senders, even within our own employee group.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Computer Software, 51-100 employees
More than a year
“Spam Titan Rocks
Pros
Setting up these services is not at all an issue and the overall user experience have been exceptional.
Cons
It's not a drawback I will say but they should work more on end-user spam reporting. I currently use KB4 for this purpose, and it would be better if this service was integrated into SpamTitan or if the lists could sync with Defender as my secondary option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Information Technology and Services, 1-10 employees
More than a year
“Cut through the Spam With Ease!
Pros
Using it on a daily basis is not a hassle and setting up is also a simple process.
Cons
I have no complaints. It works well and it's easy to use and is quite accurate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
bill
Chemicals, 51-100 employees
Less than a year
“Nice product, tried many others
Pros
The support has been outstanding, and my users like the option where they' check their own quarantine. The email digest feature has been popular.
Cons
The filtering seems to be overly sensitive, and having more granular control over the filters would be nice. Additionally, being able to receive email digests more frequently than once a day would make some of us happier. We're struggling with the analytics to understand why certain emails are being scored so high.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Michael
Non-Profit Organization Management, 51-100 employees
More than a year
“Excellent for our needs
Pros
SpamTitan provides changeable spam protection. The quarantine feature allows you to review every email flagged as spam, and the email archiving is convenient.
Cons
Adjusting the spam score to reduce false positives while catching actual spam takes some time and testing. This isn't really a hate form my side against SpamTitan because I know that similar products require the same effort.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rob
Information Technology and Services, 1-10 employees
More than a year
“good and easy to setup spam solution
Pros
It is easy to set up and highly reliable, with no issues.
Cons
Initially, it was a bit challenging to navigate through the menus.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Information Technology and Services, 1-10 employees
Less than 6 months
“Up and running in minutes
Pros
Setting it up and maintaining it is simple, and there have been no outages.
Cons
The quarantine reports can be a bit confusing, and there doesn't seem to be an option to customize when they should be sent.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Juan
Food Production, 51-100 employees
Less than a year
“Take Control of the Threats with SpamTitan
Pros
Compared to other platforms, it is an easy to use and security tool. Its features and functions provide administrators with control over services and the ability to take necessary actions promptly.
Cons
I believe that the support should improve by offering other alternatives, such as direct chat with engineers. Currently, the process of opening a case, documenting it and waiting for a response is a weakness, especially considering the increasing threats and their rapid propagation.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Birgit
Computer Software, 11-50 employees
More than a year
“EGroupware Cloud services use SpamTian
Pros
I can blacklist/whitelist directly from EGroupware or mark mails as spam. The archive of the last X days allows me to resend accidentally deleted emails without needing a separate archiving solution.
Cons
I miss being able to easily select the internal flow (mails from users within the same domain). It's easy to select inbound and outbound, but there have been situations where we needed to release a bunch of internal emails, which requires more effort to select individually.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
James
Financial Services, 11-50 employees
More than a year
“IT Manager will thank you for this software
Pros
The ability to filter all emails is a powerful function that I use every day. Without it, I would have to manually delete a lot of junk mail, wasting time.
Cons
Sometimes users receive a lot of junk mail, and without SpamTitan, we would have to delete those emails manually, which wastes time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Computer Networking, 1-10 employees
More than a year
“Easy to configure, effective Spam filter
Pros
What more can I say? SpamTitan blocks spam, has a user-friendly interface and sends daily emails with quarantined messages. It works so well that you forget it's even there.
Cons
For newsletters, it would be helpful to have a setting that automatically whitelists the Reply-to address instead of the auto-generated one-time email.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tyler
Printing, 51-100 employees
More than a year
“Great product for the money
Pros
With responsive support staff, implementing SpamTitan was so smooth. It is highly customizable to cater to the required level of protection in any industry. It also allows end users to release messages from quarantine, saving valuable IT resources.
Cons
Some features could be organizing a bit more properly. For example, the whitelist options by address/domain and by IP are currently on separate pages.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ryan
Information Technology and Services, 11-50 employees
Less than 6 months
“The Titan of Spam Blockers
Pros
I find the email notifications and the implementation of the spam button to be very useful.
Cons
Users are not fond of having to log into the portal to release legitimate emails.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Patrice
Computer Networking, 101-500 employees
Less than a year
“Great anti-spam solution
Pros
There are plenty of features, and I found it really easy to install. The support team was quick to respond to my queries.
Cons
Some features are a bit difficult to install or use, but the documentation is helpful. It could be more comprehensive, but at least the support team is friendly and quick to respond.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Amr
Computer & Network Security, 51-100 employees
More than a year
“Spam titan-link lock
Pros
Spam Titan is an excellent product for email security. It offers a wide range of features that meet all the necessary criteria for detecting spam emails with a high capture rate. I want to highlight the new feature called LinkLock, which significantly enhances the spam detection rate. Normally, if an email is clean with no malicious content, it is marked as clean. If it contains a URL that is not categorized as bad, it is also marked as clean. However, there are instances where the URL is still new and not categorized as bad. This is where LinkLock comes into play. It scans the URL on the fly to determine if it is clean or not. If it's not clean, the URL is converted to plain text, preventing the end user from clicking on it. This applies even if the email is forwarded to someone outside our organization, ensuring protection for our customers as well.
Cons
For now, there's nothing major. Just a few minor issues that they always resolve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ivor
Music, 1-10 employees
Less than 6 months
“SpamTitan: A Reliable and Effective Spam Filter Solution
Pros
The software is quite easy to set up, and the interface is user-friendly. The spam filtering is highly accurate and has significantly reduced the number of spam emails I receive. Additionally, it allows for customization of spam filtering options, which is valuable for fine-tuning the spam filtering to my specific requirements.
Cons
I haven't come across any significant issues while using the software, but I do wish it had more advanced reporting options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ahmed
Computer Software, 51-100 employees
More than a year
“Protect your mail from spam and insecure emails by using spam Titan
Pros
The best thing is that now I can easily filter my inbox from spam and harmful messages.
Cons
The app's design isn't in a modern layout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Markus
Computer & Network Security, 11-50 employees
Less than a year
“SpamTitan Review
Pros
The cluster functions well, and software updates are trouble free.
Cons
The support and API aren't working properly, and there are a few unresolved bugs even after a month. The license reporting also provides incorrect data as a result we end up losing money with the product.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
4
Functionality
6
Adam
Construction, 101-500 employees
Less than a year
“SpamTitan Provides Excellent Protection
Pros
Integration was a seamless process, and the post-sales team made sure that all the steps were carried out correctly. It has proven to be highly effective.
Cons
The layout looks slightly outdated and reminds me of older software like Magento's backend. The graphs could be more visually appealing, and it would be great to have more of them. However, these are minor things for me, although they may be more important to others.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
tod
Real Estate, 11-50 employees
More than a year
“Spam Titan Rocks
Pros
The deployment process went very smoothly, and it was customized to fit our environment perfectly. We were able to overcome every obstacle we encountered. This product surpasses other competitors with appliances. If there's ever an issue, we can quickly ramp up a virtual machine and transfer the configuration within minutes.
Cons
It takes a few minutes to get used to the interface, and initially, it's hard to find the email log.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Timothy
Computer Networking, 1-10 employees
Less than a year
“Good service
Pros
It's easy to use, performs exceptionally well, and contacting support is not a problem as they are always available.
Cons
It's a bit pricey, which may cause problems for small companies that can't afford it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ricardo
Nanotechnology, 51-100 employees
Less than a year
“CeNTI Spam Titan
Pros
The software is really user-friendly, and it serves as a great spam filter.
Cons
The software features are somewhat limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
rick
Wholesale, 11-50 employees
Less than a year
“It's been an effective and seamless solution for us for over a year
Pros
The end users have had no complaints, which means there are very few false positives and no malicious emails have slipped through. Installation was simple, and the quarantine reports are clear.
Cons
The admin interface has an older appearance, but it doesn't affect functionality, and end users don't see it. The real-time logging interface is not as good in the cloud edition compared to the virtual device I've used before.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter
Computer Software, 11-50 employees
More than a year
“Efficient and Effective Spam detection Solution - Leader in Spam detection!!!
Pros
I like the spam detection and prevention management, as well as the threat intelligent system and spam remover system.
Cons
It's very slow in taking necessary actions, and there are too many alerts from the solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suzannah
Hospital & Health Care, 1-10 employees
Less than a year
“Overall Disappointing. Blocks emails I need and lets through obvious phishing emails.
Pros
We needed Spam Titan to block spam from our system due to past ransomware attacks. Spam Titan helps us filter out any suspicious emails before they can become a problem.
Cons
Spam Titan is almost too responsive to threats to the point where I miss emails flagged as a threat. I understand that Spam Titan monitors in real-time, but it's frustrating that it doesn't send more than one email per day to notify you of emails in quarantine.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
6
Dan
Medical Devices, 51-100 employees
Less than a year
“Great value and easy to set up
Pros
The spam protocols are very strict, and it's surprising when something manages to get through.
Cons
The reporting could be improved, but other than that, I don't have any real complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
James
Computer & Network Security, 1-10 employees
Less than a year
“An excellent spam blocker for the price!
Pros
The setup process was relatively easy, and the technicians took their time to help us understand the installation process.
Cons
The 30-day storage aspect is weak, and there's no option to read contents or resend once a message has been delivered. The multi-server cluster setup sometimes requires ensuring searches are performed on both nodes, or else you may miss what you're looking for!
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Rodney
Information Technology and Services, 1-10 employees
Less than a year
“Great easy to use product
Pros
It's extremely easy to use and set up. Whenever I didn't understand something, the support team was quick to assist me.
Cons
Not much to complaint about, but perhaps a little more control could be given on certain security settings.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Matt
Warehousing, 51-100 employees
Less than a year
“Spam Titan
Pros
I really like how well it detects spam and sends notifications for it. If there's ever an issue, the support team is fantastic.
Cons
There should be a better way for users to access their quarantine, and admins could use a bit more control.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
7
ZAiN
Information Technology and Services, 1-10 employees
More than a year
“Spam Detection
Pros
It delivers exactly what it promises: spam detection, quarantine and white & blacklisting features.
Cons
The interface looks like it's from the 90s. It could use a significant improvement in terms of appearance.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Jessica
Education Management, 500+ employees
“Easy email filtering!
Pros
This program is fantastic because it secures my email account for me! It notifies me of any quarantined emails that are deemed unsafe.
Cons
Although it's not free, the price is very reasonable, so I can't complain!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karl Rodrigue
Entertainment, 1-10 employees
More than a year
“very good anti spam software
Pros
It's a high-level anti-spam communication software. Configuring keywords in the blacklist and whitelist is very simple, and once set up, I receive a report every week. The service is of great quality and three times cheaper than the competition.
Cons
The absence of Microsoft Outlook plugins is a downside. Sometimes the software blocks legitimate emails while allowing malicious ones. Everything is not perfect yet, and there is still work to be done in this regard.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Jamshed
Airlines/Aviation, 11-50 employees
Less than a year
“Over all the product is very good. I an satisfied with SpamTitan spam blocking and link lock
Pros
I really like the SpamTitan spam blocking feature. It's easy to deploy and manage, and the new addition of LinkLock is excellent.
Cons
SpamTitan should improve more on pattern matching as it is not a difficult task. Furthermore it is not user-friendly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Matthew
Farming, 500+ employees
Less than a year
“SpamTitan a robust scalable and affordable solution to email filtering
Pros
They employ a multi-tier approach to email filtering which helps in keeping unwanted emails out.
Cons
They offer many ways for users to manage their quarantine, allow lists and blocklists, but it could benefit from a more robust Outlook plugin to simplify the process further.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Darren
Insurance, 51-100 employees
Less than 6 months
“Spamtitan Review
Pros
It's easy to install and does exactly what it claims to do.
Cons
The billing and payment process has been tricky at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
10
James
Printing, 51-100 employees
Less than a year
“FIrst Line of Defense
Pros
This solution seamlessly integrates with our existing infrastructure without the need for significant modifications. It's all about fine-tuning and educating our users.
Cons
My greatest challenge and disappointment has been with some edge cases - spam that scores low and legitimate business partners that score high. The mechanism for defining block/allow using header attributes has given me some difficulty. And, for some reason, the end-user option of selecting a message in the daily report and clicking "Allow" or "Block" is not always successful. I believe it needs some refinement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Haris
Computer & Network Security, 500+ employees
Less than 6 months
“Spam Filter
Pros
It filters out malicious spam and redirects these emails to the spam folder.
Cons
I love all the features, and there isn't a single feature that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Computer & Network Security, 1-10 employees
More than a year
“Hands down best choice for on premise filtering
Pros
We were specifically looking for an on-premise solution, and this one stood out as the best option by far.
Cons
Sales can take a while to get back to me for renewals.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
David
Accounting, 51-100 employees
Less than a year
“Works as expected
Pros
The tech support team is highly responsive and knowledgeable. They have resolved every issue quickly.
Cons
So far I haven't encountered any issues that would be considered a con.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Machinery, 51-100 employees
More than a year
“Many many years of use
Pros
Once I set it up, I realize how easy it is to use. I only needed to make minor additions or deletions.
Cons
The console doesn't allow me to view all attachments before releasing them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
