Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Clean interface, easy tutorials”
Pros
I found this tool really feasible to use, it featured a clean interface and included tutorials that were easy for me to follow.
Cons
In my experience there were no downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Great platform & service”
Pros
Honestly everything about it impresses me, the platform works great and the customer service is outstanding.
Cons
Haven't found any problems, this tool is exactly what I needed and had been searching for.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 11-50 employees
Less than 6 months
“Welcoming UI for newcomers”
Pros
I'm really impressed by the clean user interface, it's very feasible and welcoming for people who are new to the app.
Cons
Nothing I'd call a drawback so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
E-Learning, 11-50 employees
Less than 6 months
“Game-changing communication”
Pros
We've seen this tool completely transform how we handle communication. This texting platform is a genuine game-changer for our business, it's convenient and easy to use which has simplified our workflows and noticeably reduced our workload. The support team stands out for being quick and responsive, addressing any questions right away. Since we integrated this tool, our operations have seen a clear uptick, with improved efficiency and stronger customer engagement. Because the platform is so feasible, running text campaigns has become effortless, allowing us to connect with our audience with minimal fuss. Honestly we love the positive impact it's had on our processes and the tangible growth it has delivered for our business!
Cons
Didn't find any real drawbacks. It does exactly what it's supposed to do, quickly and easily, without creating extra work or complications.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Insurance, 1-10 employees
Less than a year
“texting and ringless voicemail”
Pros
Texting and ringless voicemail are honestly the parts I enjoy most about this platform.
Cons
At this moment I haven't found any problems or noticed any negative effects on my business whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“easy to use tool with reliable support”
Pros
I find it really easy to use and their customer support has consistently been excellent.
Cons
When I'm looking at my contacts the list loses its sort order after I open a contact and go back to the list. Also if I set the page to show 500 contacts, that setting doesn't persist after I click into a contact, it reverts and I have to set it again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“Simple setup & automation”
Pros
Ease of use and implementation, plus automation, are features I genuinely appreciate.
Cons
So far I haven't found a single thing I dislike
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
More than a year
“Perfect plug-and-play operation”
Pros
Operating this tool is incredibly feasible for me, it's basically plug-and-play with no setup fuss.
Cons
I feel it's still somewhat expensive and I really wish the pricing were lower.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Medical Practice, 11-50 employees
Less than 6 months
“Custom fields for tailored messages”
Pros
The custom fields available on each contact are something I really appreciate, they make crafting tailored messages for different groups simple. On top of that, I find the support team easy to reach and very helpful whenever I need assistance.
Cons
Maybe I'm just not seeing this feature but it's an issue I've run into across a lot of messaging platforms, I'd love the ability to reply directly to a customer's message from the email notification I receive. Right now I have to click a button in the email that opens the platform and then reply there which adds extra steps. Allowing replies straight from the email would save time and make follow-ups feel a lot more simple and immediate for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“easy tool and always available”
Pros
Handling the platform feels feasible to me, it doesn't force a QWERTY layout and it's reliably available whenever I need it.
Cons
I've been wanting better pricing and more media options for adding pictures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 11-50 employees
Less than 6 months
“Quick RVM dispatch, human support”
Pros
From a single screen, I can create a voicemail for RVM, pick a list I previously uploaded and dispatch exactly the messages I want. I find this much simpler than other RVM platforms I've tried and the real human support makes resolving questions quick and easy. Using this tool has genuinely sped up my workflow.
Cons
This tool isn't the cheapest option out there, I can find cheaper alternatives. However many lower-priced services don't perform anywhere near as well some even make it nearly impossible for me to use the credits I've purchased. For me the slightly higher price is acceptable because the platform is so much easier to use.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Education Management, 500+ employees
Less than 6 months
“easy setup and tutorials”
Pros
Setting it up was easy and I find the tutorials helpful in guiding me through every step.
Cons
Occasionally seemed somewhat buggy and I had to invent my own manual workarounds.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
More than a year
“Real-time texting simplicity”
Pros
Texting stands out as my favorite feature because I can chat back-and-forth with clients in real time and I find the product overall very feasible to use.
Cons
What disappointed us was that we couldn't receive emails inside the platform itself so we had to switch over to a separate email app to view messages, a small hassle but still an annoying extra step.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 500+ employees
Less than a year
“Large workflow management”
Pros
Being able to set up a large number of workflows is something I really love and I find it helps me stay organized and efficient.
Cons
When I enter information the process feels somewhat tedious and slow to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“Integration issues!!”
Pros
This tool is price-wise extremely affordable which lets me confirm that email marketing is the right channel.
Cons
Integrations have been tough, I can't get it to connect with our other tech systems so I have to run it entirely separately from our CRM, marketing tools and site analytics.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 1-10 employees
Less than 6 months
“simple and great mass-texting”
Pros
Honestly I'm impressed by how convenient and easy it is to use and their mass-texting marketing push feels very great.
Cons
That said my credits disappear far too quickly and I'd really like to get more tangible value from the monthly subscription plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Staffing and Recruiting, 101-500 employees
More than a year
“Supportive team & organization”
Pros
For our team, this application has turned out to be an invaluable resource. It's feasible to operate, convenient, easy to organize and overall very supportive. It helps us oversee tasks and build stronger working relationships with the people we collaborate with.
Cons
The app works really well for us and I rely on it frequently without issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Fast messaging to contacts”
Pros
This tool is super simple to move around and I love that I can deliver messages quickly to different contact lists which has really helped my business run more smoothly.
Cons
Exploring all the features has been interesting and I'm still learning to navigate everything comfortably.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Smooth contact import and workflows”
Pros
For me this platform made importing my contacts feasible, building workflows easy and allowed me to assemble genuinely useful marketing and communication setups. Their customer support was absolutely fantastic when I enrolled, they walked me through every capability and the response rate I've seen is a major improvement compared with email.
Cons
Its functionality has impressed me so far and I can't think of any features that disappoint me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Jumped in with ease”
Pros
Using this felt incredibly feasible, I didn't need to invest time into learning it, I just jumped in and found everything clear and convenient.
Cons
Logging in via mobile feels clunky which makes me wish a native app existed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10