TextP2P Reviews

“All-in-one dashboard

Pros

Several things really catch my attention, the US-based live customer support is excellent, pricing feels transparent and competitive and I appreciate having text, email and ringless voicemail all in one dashboard. I also find the platform very approachable even though I'm not technically inclined I can figure it out.

Cons

When I'm really looking for negatives I dig deep and the only thing I can think of is losing unused credits if they expire. That said because they offer a pay-as-you-go system, it hardly feels like a true drawback to me.

“text, email, call in one app

Pros

Running my own sales means saving time is crucial and having texting, emailing and calling all in a single app is extremely handy. I notice people reply much faster to texts which I find boosts communication efficiency.

Cons

So far it's been working well and if I notice any ways it could be improved I'll make a point of posting them. Maybe they should invest more in marketing so the service can reach a larger number of people.

“Fast setup and user-friendly tool

Pros

What I appreciate most about this product is how easy it is to set up and configure. I find the interface feasible, user-friendly and quick to get going.

Cons

The biggest drawback for me was running out of credits much faster than I expected which honestly came down to my own error in not estimating usage correctly, fortunately, there were plenty of ways provided to restore messaging so we could resume sending notifications.

“Secure tool with private messaging

Pros

As someone on the team I've seen this text-based tool completely change how our managers relay critical info through automated messages. It's quick, dependable and delightfully uncluttered, no distractions. Great for short updates and making decisions in real time. Because the setup is direct, messages remain private and never pass through centralized servers which is a huge benefit for data security and compliance. Getting everything running was easy and adoption across the organization happened immediately. If you want a secure, feasible communication solution that prioritizes privacy and efficiency, this is the one. I highly recommend it for any company.

Cons

No complaints. The onboarding was clean and feasible and the setup process was simple to follow. On top of that, we received excellent communication from the team at this tool while getting our account configured which made the whole experience simple and frankly fantastic.

“Clear setup and support

Pros

Getting set up was feasible because the user guides and how-to videos made everything clear. Whenever I had a question, customer support was quick to reply. Our organization also found the app very easy to use and attendees did too.

Cons

There was a requirement to gain approval before we could send text messages which was a bit of a hurdle at first. I will say the approval workflow moved quickly though because the guidance documents were thorough and made the steps easy to follow.

“text, email, voicemail together

Pros

After using several different communication apps over the years, I recently made the switch to this platform because it hits a sweet spot of feasible features and very reasonable pricing. The main factor that pushed me to change providers was the need to run texting, ringless voicemail and email campaigns all from one place, none of the other tools I had tried combined all three channels. On top of that, this product includes a Contact database that acts as my master contact list which was something I couldn't get elsewhere, in other tools I could spin up endless lists but there wasn't a single congreatated master list. To segment my audience I can either create custom fields or apply tags and both approaches let me build precisely the lists I need for the next campaign. Each contact method can be added to a Workflow (basically a funnel and drip campaign) so I can reach out at set intervals and keep prospects moving down the funnel toward a sale. Uploading updates and new contacts is ridiculously simple, I just upload a new file with changes and additions and the Contacts are refreshed. Any uploaded contact that matches an existing record gets updated, new ones are added and entries without changes remain untouched, no fuss. And the cost is great, I'm paying roughly half of what my previous provider charged for each successful text or ringless voicemail drop. It also has a clean interface that makes setup quick and easy.

Cons

I'm used to working with databases that assign a specific primary key or unique ID to every contact but this platform doesn't seem to expose that concept directly which throws me off a bit. The product documentation does mention that if you upload a contact list containing a phone number or email that already exists, the system will match the number or email to an existing record and then update fields like address or ZIP. What it doesn't ever do though, is explicitly state that a phone number or an email acts as the primary key for a contact so I'm left unclear whether the system really enforces uniqueness that way.

“team communication simplified

Pros

As someone leading several brands and a growing nationwide team, this platform has completely transformed how I run my business. I rely on it to keep consistent communication with hundreds of team members and it has helped me simplify reminders, training notices and urgent updates, all while preserving a personal feel. What stands out most is the hours it frees up each week yet I can still nurture relationships and maintain momentum across the company. Whether I'm advertising a webinar, doing weekly check-ins or throwing out last-minute incentives, the system is feasible, truly dependable and scales well. The support team is excellent, responsive, helpful and genuinely committed to our success. If I wanted to expand without dropping the ball, this would be the tool I'd pick.

Cons

Initially I ran into a bit of a learning curve particularly when I was setting up my first campaigns or trying to handle very large contact lists efficiently. I also wish the platform offered richer visual options inside messages, like the ability to add branded images or formatted text. That being said, once I've learned the ropes, the amount of time I save makes those early setup annoyances well worth it.

“easy client messaging

Pros

Using this platform is super easy and I find it lets me communicate with all of my customers without any hassle.

Cons

At first I was a bit unsure how to set up campaigns but after experimenting I figured it out and now it's really feasible though what annoys me is that recipients can text back into an inbox other than texting 'STOP' because I don't want yet another inbox to manage.

“Helpful tech support

Pros

The tech team has been incredibly helpful and I notice they're always ready to answer my questions. I find the service excellent, simple to use and a much better way to communicate and stay in touch with clients.

Cons

Didn't dislike anything. overall it worked really well for me.

“SMS widget works!!

Pros

Customer support has impressed me and I've found the SMS/texting widget I added to my website works easily.

Cons

Sometimes I notice the app glitches and runs slowly which I find frustrating when I'm trying to work quickly.

“Appointment reminders easy

Pros

Sending appointment reminders and keeping in touch with clients feels extremely easy and I find it helps increase attendance at our therapy clinic.

Cons

Do not want to change a thing, it's been great for my team and me.

“easy daily workflow

Pros

I've really fallen for how feasible this tool is and I wish I'd started using it earlier because I find my daily operations much more efficient now.

Cons

Can't think of any real negatives. it required a short adjustment period but once I got the hang of it, everything moved into high gear.

“Affordable, secure, supportive tool

Pros

As a nonprofit, we compared many SMS providers and chose this platform because it's affordable, has excellent customer support and strong data protection. I find the step-by-step walkthroughs make learning and using the platform quick and easy and rolling out a campaign to nearly a thousand recipients feels smooth and efficient.

Cons

During surveys I noticed that every MMS sent used two credits and to forecast total spending I ended up building a custom formula around our expected response rate which got a bit technical, that said, I find the per-credit pricing fair and the auto-replenish feature is handy for keeping the campaign running smoothly.

“Automated client check-ins

Pros

Being able to set up automated check-ins for clients on a weekly, biweekly or monthly schedule is something I really appreciate and I find it keeps follow-ups consistent and communication effortless.

Cons

No real complaints, everything I need is available in the app though it requires me to spend some time learning how to use it properly.

“Simple campaign setup

Pros

Using it across the entire campaign setup felt very feasible and I find navigation and management simple.

Cons

The setup process was feasible and user-friendly so I have no complaints.

“All-in-one client contact

Pros

Staying in touch with my clients using a range of different methods is surprisingly simple and I find this platform covers all my needs effectively.

Cons

At the moment I don't have any complaints to report.

“Daily real-time messaging

Pros

I really enjoy contacting my customers daily in real time and I find scheduling texts helps simplify my workflow considerably.

Cons

So far I haven't come across anything I really dislike.

“convenient scheduling & automation

Pros

My scheduling is simple and it has automated my business processes, I can reach every member quickly and without hassle.

Cons

One feature I really wish for is the ability to pick individual contacts to send a bulk message to, instead of being forced to build a separate list campaign each time.

“excellent onboarding support

Pros

Hands-on help from the team has been phenomenal and really got us off to a strong, confident start with the platform

Cons

Haven't run into any problems though I remain a bit cautious as we move forward.

“Knowledgeable team!!

Pros

From my experience I find them extremely knowledgeable and consistently doing their very best.

Cons

Whenever I reach out, I find the support team very responsive, supportive and genuinely helpful.

“Clean interface, easy tutorials

Pros

I found this tool really feasible to use, it featured a clean interface and included tutorials that were easy for me to follow.

Cons

In my experience there were no downsides.

“Great platform & service

Pros

Honestly everything about it impresses me, the platform works great and the customer service is outstanding.

Cons

Haven't found any problems, this tool is exactly what I needed and had been searching for.

“Welcoming UI for newcomers

Pros

I'm really impressed by the clean user interface, it's very feasible and welcoming for people who are new to the app.

Cons

Nothing I'd call a drawback so far.

“Game-changing communication

Pros

We've seen this tool completely transform how we handle communication. This texting platform is a genuine game-changer for our business, it's convenient and easy to use which has simplified our workflows and noticeably reduced our workload. The support team stands out for being quick and responsive, addressing any questions right away. Since we integrated this tool, our operations have seen a clear uptick, with improved efficiency and stronger customer engagement. Because the platform is so feasible, running text campaigns has become effortless, allowing us to connect with our audience with minimal fuss. Honestly we love the positive impact it's had on our processes and the tangible growth it has delivered for our business!

Cons

Didn't find any real drawbacks. It does exactly what it's supposed to do, quickly and easily, without creating extra work or complications.

“texting and ringless voicemail

Pros

Texting and ringless voicemail are honestly the parts I enjoy most about this platform.

Cons

At this moment I haven't found any problems or noticed any negative effects on my business whatsoever.

“easy to use tool with reliable support

Pros

I find it really easy to use and their customer support has consistently been excellent.

Cons

When I'm looking at my contacts the list loses its sort order after I open a contact and go back to the list. Also if I set the page to show 500 contacts, that setting doesn't persist after I click into a contact, it reverts and I have to set it again.

“Simple setup & automation

Pros

Ease of use and implementation, plus automation, are features I genuinely appreciate.

Cons

So far I haven't found a single thing I dislike

“Perfect plug-and-play operation

Pros

Operating this tool is incredibly feasible for me, it's basically plug-and-play with no setup fuss.

Cons

I feel it's still somewhat expensive and I really wish the pricing were lower.

“Custom fields for tailored messages

Pros

The custom fields available on each contact are something I really appreciate, they make crafting tailored messages for different groups simple. On top of that, I find the support team easy to reach and very helpful whenever I need assistance.

Cons

Maybe I'm just not seeing this feature but it's an issue I've run into across a lot of messaging platforms, I'd love the ability to reply directly to a customer's message from the email notification I receive. Right now I have to click a button in the email that opens the platform and then reply there which adds extra steps. Allowing replies straight from the email would save time and make follow-ups feel a lot more simple and immediate for me.

“easy tool and always available

Pros

Handling the platform feels feasible to me, it doesn't force a QWERTY layout and it's reliably available whenever I need it.

Cons

I've been wanting better pricing and more media options for adding pictures.

“Quick RVM dispatch, human support

Pros

From a single screen, I can create a voicemail for RVM, pick a list I previously uploaded and dispatch exactly the messages I want. I find this much simpler than other RVM platforms I've tried and the real human support makes resolving questions quick and easy. Using this tool has genuinely sped up my workflow.

Cons

This tool isn't the cheapest option out there, I can find cheaper alternatives. However many lower-priced services don't perform anywhere near as well some even make it nearly impossible for me to use the credits I've purchased. For me the slightly higher price is acceptable because the platform is so much easier to use.

“easy setup and tutorials

Pros

Setting it up was easy and I find the tutorials helpful in guiding me through every step.

Cons

Occasionally seemed somewhat buggy and I had to invent my own manual workarounds.

“Real-time texting simplicity

Pros

Texting stands out as my favorite feature because I can chat back-and-forth with clients in real time and I find the product overall very feasible to use.

Cons

What disappointed us was that we couldn't receive emails inside the platform itself so we had to switch over to a separate email app to view messages, a small hassle but still an annoying extra step.

“Large workflow management

Pros

Being able to set up a large number of workflows is something I really love and I find it helps me stay organized and efficient.

Cons

When I enter information the process feels somewhat tedious and slow to me.

“Integration issues!!

Pros

This tool is price-wise extremely affordable which lets me confirm that email marketing is the right channel.

Cons

Integrations have been tough, I can't get it to connect with our other tech systems so I have to run it entirely separately from our CRM, marketing tools and site analytics.

“simple and great mass-texting

Pros

Honestly I'm impressed by how convenient and easy it is to use and their mass-texting marketing push feels very great.

Cons

That said my credits disappear far too quickly and I'd really like to get more tangible value from the monthly subscription plan.

“Supportive team & organization

Pros

For our team, this application has turned out to be an invaluable resource. It's feasible to operate, convenient, easy to organize and overall very supportive. It helps us oversee tasks and build stronger working relationships with the people we collaborate with.

Cons

The app works really well for us and I rely on it frequently without issues.

“Fast messaging to contacts

Pros

This tool is super simple to move around and I love that I can deliver messages quickly to different contact lists which has really helped my business run more smoothly.

Cons

Exploring all the features has been interesting and I'm still learning to navigate everything comfortably.

“Smooth contact import and workflows

Pros

For me this platform made importing my contacts feasible, building workflows easy and allowed me to assemble genuinely useful marketing and communication setups. Their customer support was absolutely fantastic when I enrolled, they walked me through every capability and the response rate I've seen is a major improvement compared with email.

Cons

Its functionality has impressed me so far and I can't think of any features that disappoint me.

“Jumped in with ease

Pros

Using this felt incredibly feasible, I didn't need to invest time into learning it, I just jumped in and found everything clear and convenient.

Cons

Logging in via mobile feels clunky which makes me wish a native app existed.

“Smooth navigation & helpful support

Pros

The software is simple to navigate and really easy to use. The customer support has been fantastic and I truly appreciate getting help directly from the person who created the software.

Cons

Navigating the inbox could be easier and I notice that a few tweaks would improve usability.

“Mass messaging made simple

Pros

It is great how it halves the time I spend on tasks. With a single message I can reach hundreds of people at once with one click which takes a huge load off my shoulders while still performing exactly as I need it to.

Cons

Some clients needed clarification after I had to switch to a new phone number which caused a minor inconvenience.

“Friendly interface, low cost

Pros

This platform is very user-friendly, simple to administer, perfectly engineered and noticeably cheaper than other options.

Cons

Service reliability has been excellent and I feel confident using it daily.

“Affordable Podium substitute

Pros

It is remarkably budget-friendly substitute for Podium when my clients in TA want an SMS text widget and it's surprisingly simple to tweak so it looks and operates much like Podium.

Cons

Customizing the greeting bubble would be ideal so I could better align it with our brand.

“Support team impressed me

Pros

Their customer service is really great. I also found the setup to be very easy.

Cons

Managing both texts and emails on a single screen would help me save time and reduce switching between tabs.

“Fast setup & organized workflow

Pros

Absolutely love how feasible it is to set everything up and blast out messages! I can organize my clients into different groups and target each one separately. Plus the customer support has been fantastic!

Cons

Sending multiple images or messages quickly consumes credits which I find frustrating.

“convenient operation

Pros

I'm a big fan of how convenient it is, filling everything out is really simple and easy.

Cons

Uploading lists and formatting emails can be tough but I still manage to complete tasks effectively.

“Setup was effortless

Pros

Setting it up was really simple and I find it really easy to use. Their customer service and support have been top-notch.

Cons

No issues have arisen yet and I'm pleased with how smoothly everything runs.

“Simple, efficient and affordable tool

Pros

For me the price is really reasonable and I find the software simple to navigate, it does what I need without any fuss.

Cons

The interface feels outdated and I believe a modern refresh would make using the platform more enjoyable.