TextP2P Reviews

Pros

Several things really catch my attention, the US-based live customer support is excellent, pricing feels transparent and competitive and I appreciate having text, email and ringless voicemail all in one dashboard. I also find the platform very approachable even though I'm not technically inclined I can figure it out.

Cons

When I'm really looking for negatives I dig deep and the only thing I can think of is losing unused credits if they expire. That said because they offer a pay-as-you-go system, it hardly feels like a true drawback to me.

Pros

Running my own sales means saving time is crucial and having texting, emailing and calling all in a single app is extremely handy. I notice people reply much faster to texts which I find boosts communication efficiency.

Cons

So far it's been working well and if I notice any ways it could be improved I'll make a point of posting them. Maybe they should invest more in marketing so the service can reach a larger number of people.

Pros

What I appreciate most about this product is how easy it is to set up and configure. I find the interface feasible, user-friendly and quick to get going.

Cons

The biggest drawback for me was running out of credits much faster than I expected which honestly came down to my own error in not estimating usage correctly, fortunately, there were plenty of ways provided to restore messaging so we could resume sending notifications.

Pros

As someone on the team I've seen this text-based tool completely change how our managers relay critical info through automated messages. It's quick, dependable and delightfully uncluttered, no distractions. Great for short updates and making decisions in real time. Because the setup is direct, messages remain private and never pass through centralized servers which is a huge benefit for data security and compliance. Getting everything running was easy and adoption across the organization happened immediately. If you want a secure, feasible communication solution that prioritizes privacy and efficiency, this is the one. I highly recommend it for any company.

Cons

No complaints. The onboarding was clean and feasible and the setup process was simple to follow. On top of that, we received excellent communication from the team at this tool while getting our account configured which made the whole experience simple and frankly fantastic.

Pros

Getting set up was feasible because the user guides and how-to videos made everything clear. Whenever I had a question, customer support was quick to reply. Our organization also found the app very easy to use and attendees did too.

Cons

There was a requirement to gain approval before we could send text messages which was a bit of a hurdle at first. I will say the approval workflow moved quickly though because the guidance documents were thorough and made the steps easy to follow.

Pros

After using several different communication apps over the years, I recently made the switch to this platform because it hits a sweet spot of feasible features and very reasonable pricing. The main factor that pushed me to change providers was the need to run texting, ringless voicemail and email campaigns all from one place, none of the other tools I had tried combined all three channels. On top of that, this product includes a Contact database that acts as my master contact list which was something I couldn't get elsewhere, in other tools I could spin up endless lists but there wasn't a single congreatated master list. To segment my audience I can either create custom fields or apply tags and both approaches let me build precisely the lists I need for the next campaign. Each contact method can be added to a Workflow (basically a funnel and drip campaign) so I can reach out at set intervals and keep prospects moving down the funnel toward a sale. Uploading updates and new contacts is ridiculously simple, I just upload a new file with changes and additions and the Contacts are refreshed. Any uploaded contact that matches an existing record gets updated, new ones are added and entries without changes remain untouched, no fuss. And the cost is great, I'm paying roughly half of what my previous provider charged for each successful text or ringless voicemail drop. It also has a clean interface that makes setup quick and easy.

Cons

I'm used to working with databases that assign a specific primary key or unique ID to every contact but this platform doesn't seem to expose that concept directly which throws me off a bit. The product documentation does mention that if you upload a contact list containing a phone number or email that already exists, the system will match the number or email to an existing record and then update fields like address or ZIP. What it doesn't ever do though, is explicitly state that a phone number or an email acts as the primary key for a contact so I'm left unclear whether the system really enforces uniqueness that way.

Pros

As someone leading several brands and a growing nationwide team, this platform has completely transformed how I run my business. I rely on it to keep consistent communication with hundreds of team members and it has helped me simplify reminders, training notices and urgent updates, all while preserving a personal feel. What stands out most is the hours it frees up each week yet I can still nurture relationships and maintain momentum across the company. Whether I'm advertising a webinar, doing weekly check-ins or throwing out last-minute incentives, the system is feasible, truly dependable and scales well. The support team is excellent, responsive, helpful and genuinely committed to our success. If I wanted to expand without dropping the ball, this would be the tool I'd pick.

Cons

Initially I ran into a bit of a learning curve particularly when I was setting up my first campaigns or trying to handle very large contact lists efficiently. I also wish the platform offered richer visual options inside messages, like the ability to add branded images or formatted text. That being said, once I've learned the ropes, the amount of time I save makes those early setup annoyances well worth it.

Pros

Using this platform is super easy and I find it lets me communicate with all of my customers without any hassle.

Cons

At first I was a bit unsure how to set up campaigns but after experimenting I figured it out and now it's really feasible though what annoys me is that recipients can text back into an inbox other than texting 'STOP' because I don't want yet another inbox to manage.

Pros

The tech team has been incredibly helpful and I notice they're always ready to answer my questions. I find the service excellent, simple to use and a much better way to communicate and stay in touch with clients.

Cons

Didn't dislike anything. overall it worked really well for me.

Pros

Customer support has impressed me and I've found the SMS/texting widget I added to my website works easily.

Cons

Sometimes I notice the app glitches and runs slowly which I find frustrating when I'm trying to work quickly.

Pros

Sending appointment reminders and keeping in touch with clients feels extremely easy and I find it helps increase attendance at our therapy clinic.

Cons

Do not want to change a thing, it's been great for my team and me.

Pros

I've really fallen for how feasible this tool is and I wish I'd started using it earlier because I find my daily operations much more efficient now.

Cons

Can't think of any real negatives. it required a short adjustment period but once I got the hang of it, everything moved into high gear.

Pros

As a nonprofit, we compared many SMS providers and chose this platform because it's affordable, has excellent customer support and strong data protection. I find the step-by-step walkthroughs make learning and using the platform quick and easy and rolling out a campaign to nearly a thousand recipients feels smooth and efficient.

Cons

During surveys I noticed that every MMS sent used two credits and to forecast total spending I ended up building a custom formula around our expected response rate which got a bit technical, that said, I find the per-credit pricing fair and the auto-replenish feature is handy for keeping the campaign running smoothly.

Pros

Being able to set up automated check-ins for clients on a weekly, biweekly or monthly schedule is something I really appreciate and I find it keeps follow-ups consistent and communication effortless.

Cons

No real complaints, everything I need is available in the app though it requires me to spend some time learning how to use it properly.

Pros

Using it across the entire campaign setup felt very feasible and I find navigation and management simple.

Cons

The setup process was feasible and user-friendly so I have no complaints.

Pros

Staying in touch with my clients using a range of different methods is surprisingly simple and I find this platform covers all my needs effectively.

Cons

At the moment I don't have any complaints to report.

Pros

I really enjoy contacting my customers daily in real time and I find scheduling texts helps simplify my workflow considerably.

Cons

So far I haven't come across anything I really dislike.

Pros

My scheduling is simple and it has automated my business processes, I can reach every member quickly and without hassle.

Cons

One feature I really wish for is the ability to pick individual contacts to send a bulk message to, instead of being forced to build a separate list campaign each time.

Pros

Hands-on help from the team has been phenomenal and really got us off to a strong, confident start with the platform

Cons

Haven't run into any problems though I remain a bit cautious as we move forward.

Pros

From my experience I find them extremely knowledgeable and consistently doing their very best.

Cons

Whenever I reach out, I find the support team very responsive, supportive and genuinely helpful.