Last Updated
Overview
TextP2P improves customer engagement with automated texting, contact management, and campaign management designed for fast, personalized outreach. While advanced reporting customization is somewhat limited, the platform delivers reliable communication workflows. It is well-suited for small to mid-sized businesses aiming to streamline messaging and boost response rates.
TextP2P Specifications
- Lead Generation
- Customer Segmentation
- Email Marketing
- Analytics and Reporting
TextP2P Features
Bulk Texting
Users can create and send large-scale SMS campaigns to targeted contact groups with ease. The platform allows scheduling messages, customizing content, and tracking delivery performance, helping businesses reach audiences efficiently while maintaining consistency across all communication efforts. It also supports personalization, enabling messages to feel more relevant to recipients.
Inbox With Two-Way Messaging
TextP2P enables real-time, two-way communication between businesses and customers through a centralized inbox. Teams can respond quickly to inquiries, manage conversations, and maintain engagement, ensuring a more personalized customer experience while improving overall response times. This feature helps build stronger relationships with customers over time. It also ensures that no incoming message is missed or overlooked.
Analytics And Reporting
TextP2P offers insights into campaign performance, including delivery rates and customer responses. These analytics help businesses evaluate messaging strategies, refine campaigns, and make data-driven decisions to enhance communication outcomes over time. Reports are presented in an easy-to-understand format for quick analysis. This enables teams to identify trends and continuously improve their outreach efforts.
Appointment Reminders
TextP2P allows businesses to send automated appointment reminders to customers via SMS, reducing missed appointments and improving scheduling efficiency. These reminders can be customized and scheduled in advance to ensure timely delivery. This helps businesses maintain better attendance rates while keeping customers informed. It also minimizes the need for manual follow-up communication from staff.
Email To SMS
The email-to-SMS feature enables users to send text messages directly from their email platforms, simplifying communication workflows. This allows teams to reach customers quickly without switching between systems. It is particularly useful for businesses that rely heavily on email communication. This feature helps streamline outreach and ensures messages are delivered through an additional, effective channel.
Pros And Cons of TextP2P
Pros
All-in-one communication platform (text, email, ringless voicemail)
Easy to use, even for non-technical users
Saves time with automation and bulk messaging
Cons
Limited message customization (e.g., branding, visuals)
Approval process required before sending texts, which can delay initial use
TextP2P Reviews
Total 49 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars10%
3
Stars2%
2
Stars0%
1
Stars0%
Share your experience
Jeremy F.
Financial Services, 11-50 employees
Less than a year
“All-in-one dashboard”
Pros
Several things really catch my attention, the US-based live customer support is excellent, pricing feels transparent and competitive and I appreciate having text, email and ringless voicemail all in one dashboard. I also find the platform very approachable even though I'm not technically inclined I can figure it out.
Cons
When I'm really looking for negatives I dig deep and the only thing I can think of is losing unused credits if they expire. That said because they offer a pay-as-you-go system, it hardly feels like a true drawback to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gloribel A.
Design, 101-500 employees
Less than 6 months
“text, email, call in one app”
Pros
Running my own sales means saving time is crucial and having texting, emailing and calling all in a single app is extremely handy. I notice people reply much faster to texts which I find boosts communication efficiency.
Cons
So far it's been working well and if I notice any ways it could be improved I'll make a point of posting them. Maybe they should invest more in marketing so the service can reach a larger number of people.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marc P.
Mechanical or Industrial Engineering, 500+ employees
Less than 6 months
“Fast setup and user-friendly tool”
Pros
What I appreciate most about this product is how easy it is to set up and configure. I find the interface feasible, user-friendly and quick to get going.
Cons
The biggest drawback for me was running out of credits much faster than I expected which honestly came down to my own error in not estimating usage correctly, fortunately, there were plenty of ways provided to restore messaging so we could resume sending notifications.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Frequently Asked Questions
Does TextP2P offer an API?
Yes, TextP2P provides API access for businesses to integrate messaging capabilities into their workflows.
Who are the typical users of TextP2P?
Typical users who benefit from TextP2P features include businesses across various industries and sectors, such as real estate, restaurant, fitness, and retail.
What other apps does TextP2P integrate with?
TextP2P integrates with tools like Mailchimp and Google Calendar. Furthermore, it can also be integrated with over 3,000 apps via Zapier.
What level of support does TextP2P offer?
TextP2P provides customer support through phone and email.
What languages does TextP2P support?
TextP2P software is primarily available in English.
Does TextP2P have a mobile app?
Yes, TextP2P offers a mobile app for Android and iOS.
What types of pricing plans does TextP2P offer?
The vendor offers multiple price plans, including Starter 500 – $21/month, Pro 1000 – $42/month, Business 2000 – $84/month, and Pay As You Go -- $5/month. Get in touch for a tailored TextP2P cost estimate.