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Wix Website Builder Reviews

Claimed

Claimed

Total 3136 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DC
Danielle Ciesielski

Writing and Editing, 1-10 employees

Less than a year

3.0

“simple to learn, tough to migrate”

Pros

Moving around the software was very easy and picking it up didn't take much time at all which was the part I appreciated most.

Cons

The frustrating part was that you can't move an existing blog from another platform into this software without rebuilding everything from scratch.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

SG
Sherif Gaber

Writing and Editing, 1-10 employees

Free Trial

5.0

“has many features”

Pros

It is very user friendly and comes with a full set of features. Managing products is easy and it works especially well for people who want to build a website without needing any coding skills.

Cons

Package pricing is quite expensive. There's also no option for customers to make payments without purchasing a package and admins can't sell products on the software unless they buy a package too.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

CC
Chelsea Chinniah

Graphic Design, 1-10 employees

More than a year

4.0

“Custom templates”

Pros

Starting off felt very easy which is one of the things I appreciate most about it. I didn't need any background in design or coding to build a site with it and that really made the whole process approachable. It honestly feels like just about anyone could use this software to put together a beautiful website that attracts visitors or potential clients. Another big plus is the selection of pre-made templates. They're fully customizable and I also like that they're organized by categories like Musician, Restaurant, Resume/CV and Small Business. That setup makes it much simpler to find a template that actually fits the kind of website you want to create.

Cons

An issue I have with it is realizing how many useful features I never ended up using simply because the platform didn't make them visible enough or explain them clearly. I only recently became aware of tools like SEO Management and Analytics through this survey which was surprising. Those seem like major features that could really impact how well my website performs and how easily potential customers can find it through search engines. It's disappointing to think I've been missing out on something so important just because they didn't do a better job of highlighting and explaining those options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CES
CharRon E. Smith

Entertainment, 1-10 employees

More than a year

5.0

“powerful tools for creators”

Pros

Between the appointment features, store builder, app integrations, checkout options, video settings, live streaming and podcast hosting, it packs a lot into one platform. It covers a wide range of needs especially if you're building a content-driven or service-based website.

Cons

Problem is that adding a store costs extra and some other apps also come with additional fees.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MP
Mike Perrier

Fund-Raising, 1-10 employees

More than a year

5.0

“Swift setup”

Pros

Quite simple to start off with the software and the more time you spend with it, the more extra features you discover to improve your website and business. It feels fast and easy to use.

Cons

Using the software is generally simple but it does take a while to fully understand the value of all the options it offers. I'm still figuring out some of it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RP
Rajesh Podder

Information Technology and Services, 500+ employees

Less than a year

4.0

“I enjoy using”

Pros

Comes with a wide range of features that I really enjoy using. It offers tools for building new websites, managing content, editing images and handling SEO, all in one place.

Cons

Something they could improve is offering a free domain for a limited period to their users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PL
Patrick Lyon

Food & Beverages, 1-10 employees

More than a year

4.0

“good for newbies”

Pros

Starting off with it feels very easy and even the basic package comes with a surprisingly generous set of features.

Cons

The website editor can be really glitchy at times and it has moved or deleted layers on my site even when I wasn't touching anything.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

YB
Younouss BERDYIEV

Leisure, Travel & Tourism, 1-10 employees

More than a year

5.0

“many site building options”

Pros

Working with with this product is very easy. It gives you plenty of ways to build a website that fits the specific industry or business you're working in. Data export is also very efficient which is a real plus.

Cons

There are quite a few additional settings and features that require paying extra.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BB
Benjamin Benjamin

Computer Games, 1-10 employees

More than a year

4.0

“Quick website creation”

Pros

Is so to use and it comes with plenty of useful features that let you build impressive websites in just a few minutes.

Cons

Paid plans can become pricey although the free version works really well when you're just getting started.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DO
dimas osorio

Marketing and Advertising, 500+ employees

More than a year

5.0

“I love it!”

Pros

Building with this platform feels very easy and I can change or update my site as many times as I want. For me, it has been the best option and the right alternative.

Cons

Subscription is really the only downside I can mention. Some of the pricing plans feel a bit expensive and I do not always have enough money to afford them.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DE
David Edwards

Internet, 1-10 employees

More than a year

4.0

“affordable plans offered”

Pros

Offers budget friendly pricing with plenty of package options so it works well for different budgets. It's also very easy to use especially for an experienced web designer. It's not as accessible as building a site from scratch with code but that's really not the goal here. Even beginners can get the hang of it fairly fast after spending the first day figuring a few things out.

Cons

There isn't really anything essential missing. That said I still prefer hard coding when I build websites because it gives me more flexibility, control and room for creativity. The back-office navigation could definitely be more organized since tracking down or moving back to a specific feature can sometimes take quite a while. It would also help if users had the option to customize the dashboard.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

AR
amanda Racz

Design, 1-10 employees

More than a year

5.0

“Has powerful tools”

Pros

Strikes a really nice balance between being simple to use and still offering advanced features for people who want more control when building a site.

Cons

Honestly I haven't come across anything about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJ
Jane Jane

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Don't need programming”

Pros

Making a website with the ready made templates on this platform was the part I enjoyed most. It's especially helpful for anyone who doesn't know programming or web development because the whole process is very user friendly. There are also plenty of features you can add to your site including contact forms, customer testimonials, image galleries, videos and more.

Cons

Part I liked least is that the free version gives your site a domain with the "my site" naming format and I wish that looked more polished and user friendly. I also felt the SEO tools were quite limited which matters a lot since SEO is such an important part of any website. That said I believe those issues are addressed once you move to the paid version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Hospital & Health Care, 51-100 employees

More than a year

5.0

“helpful for blogging”

Pros

One thing that really made a difference for me with this software is how much I was able to learn while using it. It helped me handle things like setting up my schedule, editing my blog and even posting content for my small business.

Cons

You really have to stay familiar with everything you create in your account. It also requires a very strong internet connection before you can publish your event.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LG
Livnat Gadassi

Graphic Design, 1-10 employees

More than a year

4.0

“Hebrew language support”

Pros

Something that really worked well for me is the way the templates are designed, they look polished and visually appealing. I also appreciate that the platform supports Hebrew which is very important for my needs. Another big plus is that websites I've built are kept for a long time instead of being deleted so I can come back and use them later. The pricing also feels reasonable for what it offers.

Cons

Putting a website together does take some time to learn and there are moments when it can be a bit hard to understand how to do certain things.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

EM
Erick May

Marketing and Advertising, 1-10 employees

More than a year

5.0

“great for building websites”

Pros

Being able to build my own website has been excellent. The recent updates have really made the app and its services better and it has become very helpful for organizing and sharing data and information.

Cons

One drawback is that the available tools still feel quite limited and aren't as customizable as I would want. Also since the latest update, notifications no longer arrive on my phone and just keep loading indefinitely.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

II
Isaac Isaac

Program Development, 101-500 employees

More than a year

5.0

“Good visual editing”

Pros

Choosing a starting point takes me longer than building the actual site because the software has so many polished templates across different categories. Once I get going, the drag and drop tools and visual page editing make the whole process fun and interactive instead of feeling like work.

Cons

I'd still like to see more flexibility in the hosting pricing plans. More reasonable monthly options, instead of ones that cost around ten times the standard rates, would be a much better place to start.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MD
Manuel Diaz

Marketing and Advertising, 1-10 employees

More than a year

5.0

“all in one tool”

Pros

Is an all in one platform I'd definitely recommend. The integrations between its products work really well and make it possible to build almost any type of website. The templates give you a lot of room to customize although it's best to stick fairly close to the original concept if you're not a designer because things can get messy fast. Pricing feels fair for everything that's included. Whether you want a simple website or something much more advanced, this is a solid option.

Cons

The editor can be pretty laggy and it freezes now and then. I've also run into some strange bugs when changing the position of elements on the page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MT
Michael Thompson

Graphic Design, 1-10 employees

More than a year

3.0

“free templates”

Pros

You can put together a free website, customize it and get it live within minutes. With ready made templates, built-in forms and drag and drop tools, the whole process is fast and easy, then just like that, your new site is up.

Cons

My only real complaint is that the free version could offer more features. That said it is free and the paid plans seem to include pretty much everything if you're willing to spend the money.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

PAPA
papa arona papa arona

Warehousing, 500+ employees

More than a year

5.0

“solid features”

Pros

Right away, it gave me a clean and professional looking website without much effort. Creating pages is quick, the interface feels accessible and it doesn't take long to learn how everything works. The pricing is also very reasonable for what you get so the quality-to-cost ratio feels really good. I also appreciate that it includes basic SEO settings which helps with site optimization and there's a nice variety of apps you can add for extra functions like bookings, email marketing, calendars, ads and more. On top of that the software's all in one contact management is really useful for keeping everything organized.

Cons

A limitation is that you can't access the HTML or CSS source code which can be frustrating if you want deeper customization. It also doesn't include an email address tied to your domain name. Another downside is that if you decide to change the design later, you may end up having to rebuild all of your content. Also it does not offer analytics on the free plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9