Total 3013 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

7%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

, 500+ employees

Less than a year

5.0
July 2022

User friendly website boost

Pros

Getting started with it feels very natural and it really helps you or your company gain more visibility and put yourself out there.

Cons

It does have a few glitches now and then but that's pretty common with most platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TD

Thomas Dwyer

, 1-10 employees

Less than a year

4.0
July 2022

art portfolio with lots of options

Pros

Having one place to showcase most of my artwork for everyone to view is something I really appreciate. There's also a wide range of features and customization options available which gives me plenty of flexibility.

Cons

The downside is that I have to pay if I want to sell my products online. If I choose not to upgrade, I feel like I should still be able to sell without that extra cost.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

GK

Geoffrey Kimutai

, 1-10 employees

More than a year

4.0
July 2022

accessible website creation

Pros

Launching a site feels very easy because the interface is accessible and user friendly. I can enter all my information quickly and it makes building an attractive website much simpler without stressing over technical issues. It also helps us push out promotions effectively which gives me more confidence in using it for the business long term.

Cons

It does offer a wide selection of templates and the platform is generally simple to work with which I appreciate. At the same time, having so many features can make parts of it harder to figure out. One thing I really enjoyed was being able to create unique pages but that option disappeared after I upgraded my membership plan. Another downside is that social media integration is limited.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

HR

Heather Rasnick

, 1-10 employees

More than a year

5.0
July 2022

affordable templates and support

Pros

The pricing is probably the biggest plus with the software. Their free version is surprisingly strong and can compete with or even outperform, plenty of paid options. There are also lots of templates to pick from which makes getting started more appealing. If questions come up or something goes wrong, they offer 24/7 support which is really helpful. On top of that, if you want to set up an online store, the SEO tools they provide along with support make it feel like a solid all-around deal.

Cons

One issue is that moving your data from it to another platform is difficult. It may seem like building a website is simple with this tool but in reality it can be more complicated than it appears. A business could end up missing opportunities without even noticing especially if they do not fully understand how to use the built-in tools or Google Analytics.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KS

Kari Saylor

, 11-10 employees

More than a year

4.0
July 2022

No-code website creator

Pros

Building with this software has been really enjoyable because it doesn't require any coding knowledge and in some situations it even walks you through how to add code snippets and where to get them from.

Cons

Part I didn't like was having to verify my business information with Google. It feels a bit like a setup and a way for Google to charge people later even though it seems free at the beginning.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

, 1-10 employees

More than a year

5.0
July 2022

great templates for freelancers

Pros

Creating my freelance website with this tool has been a really positive experience. The platform feels very user friendly and a lot of its features are available to use for free. It has helped me a lot when putting together my online presence. There's also an impressive range of designs to choose from and the templates included are beautifully arranged in a way that really helps a website stand out. With it, I'm also able to promote my work to potential clients from all over the world.

Cons

There really isn't much for me to complain about. I've been satisfied with the features overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KMM

Kenitra M Mason

, 1-10 employees

Less than a year

4.0
July 2022

beautiful designs and quick setup

Pros

Starting off with it is simple, the interface is easy to use and the design options look really polished. Making edits later on is also very convenient whenever updates are needed.

Cons

The monthly limit on emails is a downside. It would be much better if it allowed at least one email per week.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MC

Mikaela Christian

, 51-100 employees

Less than a year

5.0
July 2022

many design tools

Pros

The design tools are the standout feature and navigating the platform feels very easy.

Cons

It did slow my computer down a bit, probably because it uses a lot of GBs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LA

Lauren Arce

, 1-10 employees

More than a year

5.0
July 2022

Free website setup in minutes

Pros

Developing a new site and launching it only takes a few minutes and the fact that it's free makes it even better.

Cons

The templates feel fairly standard and the available widgets can be a bit limited depending on what you need the site for.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LY

Libby Young

, 1-10 employees

More than a year

4.0
July 2022

All in one software

Pros

Compared with most open-source CMS platforms, this one takes away the trouble of constantly updating the core software and plugins. It works as an all-in-one package so there's no need to spend extra on add-ons. The wide selection of themes and the amount of customization available are definitely helpful.

Cons

Platform is fairly easy to use but getting very specific customizations done can still be frustrating when you're trying to make it look or function exactly the way you want.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

NM

Nicole McKeith

, 1-10 employees

Less than 6 months

4.0
July 2022

solid value for website building

Pros

After spending a little time building a site with it, the features started to make sense and the overall functions was pretty easy to learn. The pricing also feels quite reasonable for what you get in return.

Cons

Running a fitness company, I'm not a fan of how crowded the dashboard feels with all the extra features. I really wish there were an option to hide or turn some of them off in the admin view. It also took me way too long to realize the software could be used in the ADI editor which got pretty frustrating and even led me to try Squarespace for a while before I finally figured it out.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AS

Amberlyn Storey

, 1-10 employees

More than a year

4.0
July 2022

flexible templates and secure setup

Pros

Putting a site together feels very easy and the security is definitely strong--strong enough that getting back into my own account was almost a challenge. The drag and drop editor gives a lot of freedom and there are plenty of template options to choose from which makes building pages feel more customizable.

Cons

The downside was the pricing which started to feel too expensive especially since I still struggled to fully use everything. There's so much information to sort through that it became overwhelming and reaching customer support wasn't as helpful as I needed. I also didn't love that you have to keep paying since the website feels more like something you rent rather than own outright. In the end, I canceled it and decided to hire a professional builder instead.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

LS

Lisa Salehi

, 1-10 employees

Free Trial

5.0
July 2022

made online selling simple

Pros

After spending a lot of time researching my options, I chose this to help launch my business online. I've been selling through physical retail stores for years but online sales were completely new territory for me. It gave me clear, easy-to-follow guidance along with continued support which made the whole process feel approachable for a beginner while still offering the tools needed to support a well-established business. I absolutely love this app. Thank you!

Cons

Since I'm still fairly new to using it, I honestly haven't come across anything that feels like it needs update. I'm extremely pleased and really thankful I found this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS

Tim Spalding

, 1-10 employees

Less than a year

5.0
July 2022

mobile-friendly builder

Pros

Very easy to set a site up and get it running and the software handles a lot of the heavy lifting by providing templates, design options and color palettes for you. With how user friendly it is, how well it centralizes business tasks and the fact that I can manage everything right from my phone, I gladly recommend it to any small business owner I meet.

Cons

There can be a slight delay when pages are loading or being prepared though they have definitely made progress in improving the speed. Also, once you choose a template, you can't fully switch over to a completely different one later on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

AK

Ajmal Khan

, 11-10 employees

Less than a year

5.0
July 2022

reliable templates and fair pricing

Pros

Right from the start, this has felt like a very user friendly website builder. The templates look really good and are simple to pick, edit and customize the way I want. The pricing for the basic plan, along with the extra tools and services, feels reasonable and competitive too. After using this for a long time, it has proven to be a reliable platform for me.

Cons

The ads that appear on the starter plan don't look very appealing. The app store also still feels a bit limited in terms of available apps though hopefully that improves over time. On top of that, the SEO reporting could definitely be improved to provide better-quality insights.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

, 500+ employees

More than a year

4.0
July 2022

Clean templates and quick setup

Pros

To get a site or blog online is pretty fast with its AI especially if you're just starting out. The templates and design options look polished and modern and there are plenty of easy features for people who want something simple without a lot of extra bells and whistles.

Cons

A drawback is that the AI sometimes takes a while to load and the dashboard isn't the clearest at first. If you want to do more detailed editing, you need some time to figure things out before the tools start to feel natural.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

ST

Scott Thompson

, 11-10 employees

More than a year

4.0
July 2022

website building made simple

Pros

Building a website was completely new to me but this made the whole thing feel surprisingly simple. Once I started working on the design, the platform guided me step by step like someone was right there helping and I was able to keep going without missing anything.

Cons

there wasn't much to dislike here. If I had to mention something, I ran into a small hiccup while trying to connect my cloud storage to the site. That said it seemed more like a Dropbox issue than something caused by this platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AA

Adeel Akram

, 500+ employees

Less than a year

4.0
July 2022

catchy sites in minutes

Pros

You can get a nice-looking website up and running with this tool is pretty easily. You can start from one of their templates or build the layout yourself with the drag and drop editor which makes the whole process very beginner friendly. Connecting a domain is also simple. There's a free version too so it's possible to test how everything works before committing. Another helpful thing is that there are plenty of specialists on freelance platforms so you can always ask an expert whether this will actually fit your needs before moving forward.

Cons

Once the project starts getting into mid-sized or larger websites with more complicated features, it's important to check first whether the software can handle those requirements. Asking freelancers who work with this tool is a good way to confirm that. Since everything is hosted on its servers, the platform gives you only limited flexibility. You don't get full access to the code, database and other technical parts so it's not the right setup if you need complete control over how everything works behind the scenes.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

SP

Shanay Petty

, 51-100 employees

More than a year

3.0
July 2022

custom domains are useful

Pros

Being able to use custom domains has been one of the biggest benefits for me and I also appreciate having control over how personal photos are added into each section individually, one by one.

Cons

Something that really bothers me is not having a direct customer service phone number to call when business or technical problems come up. Everything has to go through chat and sometimes customers just feel more reassured hearing information from a real person over the phone.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

KJ

Khadijah Jones

, 1-10 employees

Less than a year

3.0
July 2022

annoying spam

Pros

The product was super easy to use and the best part for me was being able to post a large number of products.

Cons

I really didn't enjoy dealing with spam accounts coming through subscriptions since they ended up taking up a lot of space.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5