
Wix Website Builder Reviews
Total 3136 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars7%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
, 11-10 employees
More than a year
“creative freedom”
Pros
There's practically no limit to what you can build for your site with this platform even things that can be hard to pull off with programming languages. Having so many ready-made templates to start from is definitely helpful especially when you already have an idea in mind. It's ideal for anyone who doesn't know how to build websites because with just a little familiarity you can still create one in a short time.
Cons
The pricing is a bit on the high side and some templates are built in Flash so they can't be viewed on iOS devices like the iPhone.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
, 1-10 employees
More than a year
“web design that saves time”
Pros
Creating pages has been especially helpful because the web forms and design tools are what stand out most to me. As a small business owner, it makes the whole process much more manageable. It also doesn't take nearly as much time as some other software and getting around the platform is very easy.
Cons
I don't have any negatives to point out right now and I can't really think of anything that needs update at this point. My experience using the software has been very positive overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
More than a year
“beginner friendly website builder”
Pros
So easy to get started with this platform especially as a beginner. Everything feels pretty accessible and self-explanatory which makes building a site much less overwhelming. In my opinion, it's the best website builder out there.
Cons
The app has been a little buggy at times though nothing too serious. I do wish there were more free graphics available to use but it's not a major issue since you can always upload your own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 11-10 employees
More than a year
“Quick website setup and sharing”
Pros
Putting together a professional-looking website doesn't take much time with this software and I can edit things and upload the items I want without much trouble. One of the biggest benefits is how simple it is to share the site with friends and family. There's also a steadily growing selection of templates which gives me more options when building out the look I want.
Cons
A few features are priced more competitively elsewhere and I wasn't able to sell on the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
, 1-10 employees
More than a year
“powerful tools for business”
Pros
Between scheduling, project management, articles and fitness features, this platform covers a lot of what matters most. It works well overall and feels practical for general business management, with a setup and workflow that are easy to use.
Cons
Nothing major feels missing though a few features could still be refined in different ways to better support business operations, project management and product marketing. Integrating it into existing business processes can also be somewhat challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 500+ employees
More than a year
“setup done fast”
Pros
The what-you-see-is-what-you-get editor was really well done.
Cons
there's nothing to complain about here. The walkthrough was excellent and I had a site up and running in just one day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
More than a year
“great builder and integrations”
Pros
It is honestly the best website builder out there. It's absolutely amazing and the integrations are outstanding. With this software, you can accomplish a lot and build exactly what you need without much trouble.
Cons
My only real complaint is the pricing. For small businesses, it can be pretty difficult to afford especially when you're already paying for hosting through another company.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
, 1-10 employees
More than a year
“Templates for every business”
Pros
Designing a site feels very easy and the ready-made templates customized to different types of businesses are really helpful.
Cons
The redirect that appears when you do not pay for hosting is a bit annoying and some of the text feels slightly intrusive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
, 11-10 employees
More than a year
“handy tools for quick launches”
Pros
I've built two websites with the software, one online store and one corporate site and it works really well as a starting point especially if you already know your way around graphic design software. Everything you need is right there and easy to access. Connecting e-commerce was quick with a PayU account and accepting virtual cards or entering card details wasn't an issue at all. The paid modules are also very practical and add a lot of useful functions.
Cons
Only difficulty I ran into was setting up a multilingual website. That part could definitely be improved further.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
, 101-500 employees
More than a year
“affordable templates that deliver”
Pros
Launching a website with the tool feels much more easy now. One of the biggest benefits is that it's free, unlike some of the older alternatives and the domain prices are reasonable too. The platform also offers ready-made site designs with tools that fit almost any category which saves a lot of time and makes the whole process much more convenient.
Cons
It would be better if the mobile app included as many widgets and features as the standard version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
, 11-10 employees
Less than a year
“friendly integration”
Pros
Using the design management tools along with the customizable templates feels very easy and that makes connecting and integrating with customers much easier. It has been an awesome experience overall.
Cons
The preview functions is the main area that still needs update. Aside from that, the other features do a good job of keeping customer integration simple and user friendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
, 1-10 employees
More than a year
“feature-packed website design joy”
Pros
They keep rolling out updates, adding new features and making the platform more user friendly and building a website with it feels very simple overall.
Cons
Like any platform it requires some time to get used to and some limitations to work around. Still, their customer support is excellent and helps a lot whenever it's needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
More than a year
“Versatile pages with live chat”
Pros
Creating the websites I manage has been a really positive experience. It lets me add all the content I need including text, images and forms, without much trouble. The chat feature gives me direct, real-time contact with potential clients which is very useful. Videos are also a nice touch because they make the pages more appealing and are simple to add.
Cons
At first getting through all the SEO steps was a bit challenging but after that I was able to rank on Google quite quickly and in a noticeable way.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
, 1-10 employees
More than a year
“beginner friendly site builder”
Pros
Getting started with it feels very beginner friendly. The editor is simple to use and it comes with plenty of useful features that make building a website much more approachable.
Cons
One of the biggest advantages of the software is how easy it is to use. That said it does fall short when it comes to more advanced, high-end customization options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
, 1-10 employees
Less than 6 months
“appealing for web designers”
Pros
One thing it does really well is offer a free version which makes it appealing for web designers who want to try it out without upfront cost. It's also very beginner friendly so even someone with limited experience can get a site up and running without much trouble. That said there are some major limitations behind the scenes. A lot of the site data is stored in databases that users can't directly access so if you need to make changes like moving to a new domain, you have to reach out to support to handle redirects for your pages. That was ultimately why we stopped using the software. Even with that drawback, I'd still recommend it for beginner to intermediate users because it's quick to set up and works well for a basic personal or small business website.
Cons
It is fine for basic edits and simple design changes but once you need something beyond that, the limitations start to show. Some important functions aren't available to users directly which means you have to contact support and wait for them to make the changes for you. That setup also restricts how much customization you can really do with your website.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
, 1-10 employees
More than a year
“Poor support for store transition”
Pros
Does provide useful help when it comes to building a website. The available templates make the design process easier to follow and much more understandable.
Cons
The downside is that customer service doesn't really assist with building the site or with turning it into an e-commerce store. That transition is where I expected more guidance and support from them.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
, 11-10 employees
More than a year
“Content scheduling and user engagement”
Pros
Scheduling content is very easy and designing spaces for interacting with users works really well.
Cons
Some features were removed especially ones I had already gotten used to using.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
, 1-10 employees
More than a year
“flexible layouts and standout design”
Pros
Right away, it impressed me with how exceptional the designs look and how many pre-built layouts it offers across different industries. It also lets you animate text and other page elements which makes the platform feel very flexible whether you're just starting out or already have development experience.
Cons
A limitation is that once you pick your initial template, changing it later isn't very convenient. You can't simply switch over to a completely different template after making that choice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
, 11-10 employees
Less than a year
“accessible builder with top hosting”
Pros
From the start the interface felt very accessible and it's honestly one of the best website hosting platforms I've ever used.
Cons
Something that was frustrating was not being able to add my personal VAT identification number which meant I paid taxes that were never refunded when I canceled the offer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
, 1-10 employees
Less than a year
“great sites in no time”
Pros
Building a really impressive website with this tool takes very little time and the platform is easy enough that there's barely any difficulty starting off with it. I'm still surprised by how quickly you can put together something that looks polished and professional, to the point that people might assume a web designer made it instead of you.
Cons
The downside is that you have to pay to really use the platform properly and some features are locked behind higher-priced plans. For example, a basic site won't let you sell products and once you start adding premium features, the total cost can feel a bit expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8