John W.
Consumer Electronics, 1-10 employees
Less than 6 months
“love the responsive support
Pros
The biggest strength of this application is its simplicity. The design feels very user friendly which makes it a pleasure to use. On top of that the support team replies to emails very quickly and really does everything they can to help with any troubleshooting problem.
Cons
Only downside is that the Self-Hosted version is still quite a bit behind ActiveCollab 8. Hopefully it will be released soon since it's noticeably better than ActiveCollab 7.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jelena K.
Construction, 11-50 employees
Less than a year
“packed with great features
Pros
ActiveCollab 8 brings a lot of genuinely useful features and feels like a major application level step up from ActiveCollab 7. The support team has also been outstanding. Whenever I've needed help, they have responded efficiently and with clear, practical guidance including video tutorials.
Cons
I'd still love to see the option to assign more than one person to the same task. It would also be very helpful to have a way to download an entire project in text format together with all of its attached files.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Adam F.
Design, 1-10 employees
Less than 6 months
“Clean UI and simple workflow
Pros
After trying pretty much every option out there, ActiveCollab still comes out on top for its simplicity and well-designed UI/UX. Overall both the desktop version and the mobile app are genuinely pleasant to use.
Cons
Nothing major to complain about. There are probably some limits when it comes to customization but honestly that's also part of what keeps it so simple and enjoyable to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leandra D.
Design, 1-10 employees
More than a year
“It is a workflow powerhouse
Pros
Five years in and still going strong as I would say ActiveCollab is still the one tool I rely on to keep everything together in one place. I can handle task management, time tracking, estimates, billing, invoicing and income reports without jumping between different apps. They also keep rolling out genuinely useful features and it is clear they listen to user feedback when making improvements.
Cons
My only real complaint is that recurring tasks sometimes get scheduled on non-working days like weekends in my case.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dragan H.
Health, Wellness and Fitness, 51-100 employees
More than a year
“Reliable and user-friendly platform
Pros
ActiveCollab has been a really valuable tool in our day to day work. The interface is also clean, well structured and very user-friendly and the platform is responsive and dependable without buggy behavior. Plus it works really well for both team collaboration and individual projects which is why we've ended up building it into so many of our internal processes. On the few occasions when something needed attention, the support team responded quickly and resolved the issue in no time.
Cons
There is honestly very little to complain about. If I had to mention anything, it would just be that there is still room for a few more integrations or some extra quality-of-life improvements but overall it already meets our needs very well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracy S.
Insurance, 101-500 employees
Less than 6 months
“well organized tool
Pros
One of the best parts of this software is being able to collaborate on work and share data with my spouse. Everything also feels very well organized which makes it even better to use.
Cons
Honestly I don't have any complaints about this software. It's very reliable, simple to use and I'd definitely recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marta M.
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“provide clear team project visibility
Pros
It gives a very clear overview of everything happening across the team. Creating projects and tasks and then keeping track of them works really well too.
Cons
The tool is not very user friendly for beginners especially for people who aren't used to working with project management tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stefania V.
Marketing and Advertising, 11-50 employees
Less than a year
“offer full control over tasks
Pros
Having the freedom to manage tasks independently and keep full control over my time is exactly why I love using it.
Cons
One thing that still bothers me is that there's no way to remove the shortcuts for saved activities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiffany S.
Logistics and Supply Chain, 101-500 employees
Less than a year
“Efficient task planning tools
Pros
Creating task lists in ActiveCollab is very easy and being able to set accurate durations and add dependencies for each task makes the whole process efficient and practical.
Cons
The user support feels limited and getting help can sometimes take longer than expected.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Madalina I.
Marketing and Advertising, 11-50 employees
More than a year
“great for early growth
Pros
It was exactly what our creative services company needed. It kept project management, task tracking, time logging and invoicing simple and manageable which was perfect for us in the early days.
Cons
Once our team expanded, we started needing a platform with more customization, along with deeper automation and integration options.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
You G.
Education Management, 500+ employees
Free Trial
“offer multiple integration options
Pros
Using it as a more active alternative to Capterra, I really appreciated how they are pushing things forward with organizational telemetry and communication. Plus it offers a wide range of integrations and visualizations that you simply don't get from Office. It feels a bit like having Trello and a more traditional Office-style platform combined into one.
Cons
The biggest challenge was the learning curve since it took a while to understand everything available and become efficient with all of its features.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Alexandre A.
Marketing and Advertising, 11-50 employees
More than a year
“Simple and constantly improving
Pros
It's very easy to use and for a small agency it covers quite a lot of what's needed. The support team is very responsive and the product keeps evolving on a fairly regular basis which is reassuring.
Cons
The tool is still missing quite a few features including support for double tax, better-looking invoices and estimates, a customizable project list, email notifications without an external SMTP option and missing CSV reports among others.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Muhammad Suffian r.
Computer & Network Security, 11-50 employees
More than a year
“Clean task tracking and deadlines
Pros
Working with ActiveCollab has been a very positive experience overall. As the platform makes it easy to stay on top of tasks and projects thanks to its simple navigation and user-friendly setup. Assigning work to team members and setting deadlines is especially helpful and the interface feels clean, clear and easy to use.
Cons
Even with all the strong features it offers, the part I liked least was the limited layout and design customization. While the interface is simple and pleasant to use, there are not many options to personalize the look and feel to match specific preferences or brand identity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Obhioze
Higher Education, 500+ employees
Less than a year
“A Fantazgreat and Exceptional Project and Work Management Platform.
Pros
Managing work and projects with activeCollab is flawless. I can easily organize tasks and projects, and it provides a simple way to track time spent on each. Planning work and projects is a simple process with activeCollab.
Cons
ActiveCollab meets all my requirements and needs, and I don't have anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
“ActiveCollab Unveiled: Streamlining Project Success with Intuitive Management
Pros
What impressed me about activeCollab was its user-friendly interface and seamless integration of project management, collaboration, and invoicing. The ability to customize dashboards and track time adds flexibility, making it a comprehensive solution.
Cons
While the software is comprehensive, the limited number of third-party integrations may impede seamless workflow connections. Exploring advanced features can be time-consuming, affecting the initial ease of use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rita K.
Human Resources, 1-10 employees
Less than 6 months
“Excellent fit for small teams
Pros
ActiveCollab is a project management tool that works really well for small businesses, both in terms of time savings and pricing.
Cons
I have not run into any drawbacks while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ezechiel D.
Construction, 1-10 employees
Less than 6 months
“Boosts team output
Pros
This software has been the best. It helps me get more done and it keeps both me and my team motivated.
Cons
Unfortunately the number of tasks is quite limited and there isn't any built-in communication tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
ana n.
Financial Services, 1-10 employees
Free Trial
“user friendly project management tools
Pros
Getting around the platform feels very easy and I can quickly locate all the tools and features I need to manage my projects efficiently. It's been a very positive experience overall.
Cons
One thing I'd still like to see is a broader set of features especially options for video calls and screen sharing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Adrian S.
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Team collaboration that delivers
Pros
It really helps simplify project management and team collaboration which improves efficiency and leads to better quality work overall.
Cons
The learning curve for its more advanced features is pretty steep.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Moise B.
Cosmetics, 11-50 employees
More than a year
“Excellent schedule management tool
Pros
This software has been incredibly helpful for tracking my time and staying in control of my schedule management.
Cons
At the beginning it wasn't very user friendly but over time I got used to it and ended up really liking it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 51-100 employees
More than a year
“Useful tracking but ux is not the best
Pros
The built-in features fit our workflow really well and we also managed to add the pieces that were missing. Time and budget tracking in particular are very valuable for us.
Cons
UX can still be confusing for some of our clients, even though it has improved a lot recently. Performance also feels a little slow at times although that may partly be on us since we host it ourselves and getting to data can be cumbersome because we handle so many projects and customers.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6
Marek T.
Financial Services, 1-10 employees
Free Trial
“great for planning and teamwork
Pros
ActiveCollab really stood out to me because of its user-friendly interface and project management tools. It gave us one central place to organize tasks, work with team members and keep track of project progress without things feeling scattered. Creating and assigning tasks, setting deadlines and following the full project timeline helped everyone stay aligned and aware of what needed to be done. On top of that the interactive Gantt chart and the visual view of tasks and milestones made planning projects and allocating resources much more effective.
Cons
One area where it felt a bit limited was in its customization options for design and layout. The interface was clean and simple which worked well but there were not many ways to personalize the appearance to fit specific preferences or company branding. Its reporting and analytics features also may seem less advanced for users who need deeper insights compared with some other project management platforms. That said these limitations did not take away much from the overall usefulness and usability of the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mohamed B.
Civil Engineering, 11-50 employees
More than a year
“loved the simple and clear design
Pros
The project view really stands out for my workflow especially the grouping and filtering options combined with both grid and table layouts. That feature alone is a huge win for how I manage work. And the overall system is also simple to understand while still feeling complete which mattered a lot since my coworkers come from very different backgrounds. On top of that the Activity View does a really good job of giving a full picture of what's happening without taking up much time. The mobile app also does exactly what I need it to do, with no bugs or strange behavior so far.
Cons
Well the optional GetPaid add on for invoicing and payment management wasn't the right fit for us. It's actually a great addition for simpler needs especially for a business just getting started but it still needs more development to handle what we require. In the end we decided to move to a more specialized finance tool to keep better track of that side of the business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marcus Y.
Information Technology and Services, 11-50 employees
Less than 6 months
“Task tracking made simple
Pros
Task management is easily my favorite part of ActiveCollab. It lets me keep track of users and comment on how their tasks are progressing. I can also set time estimates for each task which helps a lot with planning around overall project goals. It is also useful that I can attach files like images and documents directly from my desktop. On top of that the invoicing feature is a real plus as creating and tracking invoices feels pretty simple.
Cons
A downside with it is that it doesn't offer many integrations with other apps. There's also a bit of a learning curve that new users have to get past at the beginning. Once that hurdle is out of the way though, it becomes much easier to work with. Another thing I'm not a fan of is the dashboard which doesn't feel very user-friendly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sarfaraz K.
E-Learning, 500+ employees
Less than a year
“Custom workflows help, integrations lag
Pros
Getting around ActiveCollab was one of the best parts for me. The interface is user-friendly so my team could quickly find the features and tools we needed to manage projects without much effort. I also appreciated how customizable the software is as we were able to adapt it to our own needs and workflows. Creating custom workflows and labels made it much easier to stay organized and keep track of everything across projects. On top of that the real-time collaboration features and task comments helped communication flow better and kept everyone aligned. All in all, it has been an efficient and productive tool for managing both projects and teams.
Cons
Where it fell a bit short was in the flexibility of the interface customization. Even though the overall design is user-friendly making smaller adjustments to better match my team's preferences was harder than I expected. The reporting tools also feel like they could be stronger especially with more detailed insights and better customization options. Another limitation was the fairly restricted integration support with other tools and platforms. Overall it's still a solid project management solution but there's clearly some room to improve when it comes to customization and integrations.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5
