Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

20%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JW

John W.

Consumer Electronics, 1-10 employees

Less than 6 months

5.0
October 2025

love the responsive support

Pros

The biggest strength of this application is its simplicity. The design feels very user friendly which makes it a pleasure to use. On top of that the support team replies to emails very quickly and really does everything they can to help with any troubleshooting problem.

Cons

Only downside is that the Self-Hosted version is still quite a bit behind ActiveCollab 8. Hopefully it will be released soon since it's noticeably better than ActiveCollab 7.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JK

Jelena K.

Construction, 11-50 employees

Less than a year

5.0
October 2025

packed with great features

Pros

ActiveCollab 8 brings a lot of genuinely useful features and feels like a major application level step up from ActiveCollab 7. The support team has also been outstanding. Whenever I've needed help, they have responded efficiently and with clear, practical guidance including video tutorials.

Cons

I'd still love to see the option to assign more than one person to the same task. It would also be very helpful to have a way to download an entire project in text format together with all of its attached files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AF

Adam F.

Design, 1-10 employees

Less than 6 months

5.0
October 2025

Clean UI and simple workflow

Pros

After trying pretty much every option out there, ActiveCollab still comes out on top for its simplicity and well-designed UI/UX. Overall both the desktop version and the mobile app are genuinely pleasant to use.

Cons

Nothing major to complain about. There are probably some limits when it comes to customization but honestly that's also part of what keeps it so simple and enjoyable to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LD

Leandra D.

Design, 1-10 employees

More than a year

5.0
October 2025

It is a workflow powerhouse

Pros

Five years in and still going strong as I would say ActiveCollab is still the one tool I rely on to keep everything together in one place. I can handle task management, time tracking, estimates, billing, invoicing and income reports without jumping between different apps. They also keep rolling out genuinely useful features and it is clear they listen to user feedback when making improvements.

Cons

My only real complaint is that recurring tasks sometimes get scheduled on non-working days like weekends in my case.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DH

Dragan H.

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
September 2025

Reliable and user-friendly platform

Pros

ActiveCollab has been a really valuable tool in our day to day work. The interface is also clean, well structured and very user-friendly and the platform is responsive and dependable without buggy behavior. Plus it works really well for both team collaboration and individual projects which is why we've ended up building it into so many of our internal processes. On the few occasions when something needed attention, the support team responded quickly and resolved the issue in no time.

Cons

There is honestly very little to complain about. If I had to mention anything, it would just be that there is still room for a few more integrations or some extra quality-of-life improvements but overall it already meets our needs very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS

Tracy S.

Insurance, 101-500 employees

Less than 6 months

5.0
September 2025

well organized tool

Pros

One of the best parts of this software is being able to collaborate on work and share data with my spouse. Everything also feels very well organized which makes it even better to use.

Cons

Honestly I don't have any complaints about this software. It's very reliable, simple to use and I'd definitely recommend it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Marta M.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
May 2025

provide clear team project visibility

Pros

It gives a very clear overview of everything happening across the team. Creating projects and tasks and then keeping track of them works really well too.

Cons

The tool is not very user friendly for beginners especially for people who aren't used to working with project management tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SV

Stefania V.

Marketing and Advertising, 11-50 employees

Less than a year

5.0
February 2025

offer full control over tasks

Pros

Having the freedom to manage tasks independently and keep full control over my time is exactly why I love using it.

Cons

One thing that still bothers me is that there's no way to remove the shortcuts for saved activities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS

Tiffany S.

Logistics and Supply Chain, 101-500 employees

Less than a year

4.0
January 2025

Efficient task planning tools

Pros

Creating task lists in ActiveCollab is very easy and being able to set accurate durations and add dependencies for each task makes the whole process efficient and practical.

Cons

The user support feels limited and getting help can sometimes take longer than expected.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

MI

Madalina I.

Marketing and Advertising, 11-50 employees

More than a year

5.0
December 2024

great for early growth

Pros

It was exactly what our creative services company needed. It kept project management, task tracking, time logging and invoicing simple and manageable which was perfect for us in the early days.

Cons

Once our team expanded, we started needing a platform with more customization, along with deeper automation and integration options.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

YG

You G.

Education Management, 500+ employees

Free Trial

4.0
December 2024

offer multiple integration options

Pros

Using it as a more active alternative to Capterra, I really appreciated how they are pushing things forward with organizational telemetry and communication. Plus it offers a wide range of integrations and visualizations that you simply don't get from Office. It feels a bit like having Trello and a more traditional Office-style platform combined into one.

Cons

The biggest challenge was the learning curve since it took a while to understand everything available and become efficient with all of its features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

AA

Alexandre A.

Marketing and Advertising, 11-50 employees

More than a year

4.0
September 2024

Simple and constantly improving

Pros

It's very easy to use and for a small agency it covers quite a lot of what's needed. The support team is very responsive and the product keeps evolving on a fairly regular basis which is reassuring.

Cons

The tool is still missing quite a few features including support for double tax, better-looking invoices and estimates, a customizable project list, email notifications without an external SMTP option and missing CSV reports among others.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

MSR

Muhammad Suffian r.

Computer & Network Security, 11-50 employees

More than a year

5.0
June 2024

Clean task tracking and deadlines

Pros

Working with ActiveCollab has been a very positive experience overall. As the platform makes it easy to stay on top of tasks and projects thanks to its simple navigation and user-friendly setup. Assigning work to team members and setting deadlines is especially helpful and the interface feels clean, clear and easy to use.

Cons

Even with all the strong features it offers, the part I liked least was the limited layout and design customization. While the interface is simple and pleasant to use, there are not many options to personalize the look and feel to match specific preferences or brand identity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

O

Obhioze

Higher Education, 500+ employees

Less than a year

5.0
May 2024

A Fantazgreat and Exceptional Project and Work Management Platform.

Pros

Managing work and projects with activeCollab is flawless. I can easily organize tasks and projects, and it provides a simple way to track time spent on each. Planning work and projects is a simple process with activeCollab.

Cons

ActiveCollab meets all my requirements and needs, and I don't have anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

5.0
November 2023

ActiveCollab Unveiled: Streamlining Project Success with Intuitive Management

Pros

What impressed me about activeCollab was its user-friendly interface and seamless integration of project management, collaboration, and invoicing. The ability to customize dashboards and track time adds flexibility, making it a comprehensive solution.

Cons

While the software is comprehensive, the limited number of third-party integrations may impede seamless workflow connections. Exploring advanced features can be time-consuming, affecting the initial ease of use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RK

Rita K.

Human Resources, 1-10 employees

Less than 6 months

5.0
October 2023

Excellent fit for small teams

Pros

ActiveCollab is a project management tool that works really well for small businesses, both in terms of time savings and pricing.

Cons

I have not run into any drawbacks while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ED

Ezechiel D.

Construction, 1-10 employees

Less than 6 months

5.0
September 2023

Boosts team output

Pros

This software has been the best. It helps me get more done and it keeps both me and my team motivated.

Cons

Unfortunately the number of tasks is quite limited and there isn't any built-in communication tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AN

ana n.

Financial Services, 1-10 employees

Free Trial

5.0
September 2023

user friendly project management tools

Pros

Getting around the platform feels very easy and I can quickly locate all the tools and features I need to manage my projects efficiently. It's been a very positive experience overall.

Cons

One thing I'd still like to see is a broader set of features especially options for video calls and screen sharing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS

Adrian S.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
September 2023

Team collaboration that delivers

Pros

It really helps simplify project management and team collaboration which improves efficiency and leads to better quality work overall.

Cons

The learning curve for its more advanced features is pretty steep.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

MB

Moise B.

Cosmetics, 11-50 employees

More than a year

5.0
June 2023

Excellent schedule management tool

Pros

This software has been incredibly helpful for tracking my time and staying in control of my schedule management.

Cons

At the beginning it wasn't very user friendly but over time I got used to it and ended up really liking it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 51-100 employees

More than a year

3.0
June 2023

Useful tracking but ux is not the best

Pros

The built-in features fit our workflow really well and we also managed to add the pieces that were missing. Time and budget tracking in particular are very valuable for us.

Cons

UX can still be confusing for some of our clients, even though it has improved a lot recently. Performance also feels a little slow at times although that may partly be on us since we host it ourselves and getting to data can be cumbersome because we handle so many projects and customers.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

MT

Marek T.

Financial Services, 1-10 employees

Free Trial

5.0
May 2023

great for planning and teamwork

Pros

ActiveCollab really stood out to me because of its user-friendly interface and project management tools. It gave us one central place to organize tasks, work with team members and keep track of project progress without things feeling scattered. Creating and assigning tasks, setting deadlines and following the full project timeline helped everyone stay aligned and aware of what needed to be done. On top of that the interactive Gantt chart and the visual view of tasks and milestones made planning projects and allocating resources much more effective.

Cons

One area where it felt a bit limited was in its customization options for design and layout. The interface was clean and simple which worked well but there were not many ways to personalize the appearance to fit specific preferences or company branding. Its reporting and analytics features also may seem less advanced for users who need deeper insights compared with some other project management platforms. That said these limitations did not take away much from the overall usefulness and usability of the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MB

Mohamed B.

Civil Engineering, 11-50 employees

More than a year

5.0
April 2023

loved the simple and clear design

Pros

The project view really stands out for my workflow especially the grouping and filtering options combined with both grid and table layouts. That feature alone is a huge win for how I manage work. And the overall system is also simple to understand while still feeling complete which mattered a lot since my coworkers come from very different backgrounds. On top of that the Activity View does a really good job of giving a full picture of what's happening without taking up much time. The mobile app also does exactly what I need it to do, with no bugs or strange behavior so far.

Cons

Well the optional GetPaid add on for invoicing and payment management wasn't the right fit for us. It's actually a great addition for simpler needs especially for a business just getting started but it still needs more development to handle what we require. In the end we decided to move to a more specialized finance tool to keep better track of that side of the business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MY

Marcus Y.

Information Technology and Services, 11-50 employees

Less than 6 months

4.0
April 2023

Task tracking made simple

Pros

Task management is easily my favorite part of ActiveCollab. It lets me keep track of users and comment on how their tasks are progressing. I can also set time estimates for each task which helps a lot with planning around overall project goals. It is also useful that I can attach files like images and documents directly from my desktop. On top of that the invoicing feature is a real plus as creating and tracking invoices feels pretty simple.

Cons

A downside with it is that it doesn't offer many integrations with other apps. There's also a bit of a learning curve that new users have to get past at the beginning. Once that hurdle is out of the way though, it becomes much easier to work with. Another thing I'm not a fan of is the dashboard which doesn't feel very user-friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SK

Sarfaraz K.

E-Learning, 500+ employees

Less than a year

3.0
January 2023

Custom workflows help, integrations lag

Pros

Getting around ActiveCollab was one of the best parts for me. The interface is user-friendly so my team could quickly find the features and tools we needed to manage projects without much effort. I also appreciated how customizable the software is as we were able to adapt it to our own needs and workflows. Creating custom workflows and labels made it much easier to stay organized and keep track of everything across projects. On top of that the real-time collaboration features and task comments helped communication flow better and kept everyone aligned. All in all, it has been an efficient and productive tool for managing both projects and teams.

Cons

Where it fell a bit short was in the flexibility of the interface customization. Even though the overall design is user-friendly making smaller adjustments to better match my team's preferences was harder than I expected. The reporting tools also feel like they could be stronger especially with more detailed insights and better customization options. Another limitation was the fairly restricted integration support with other tools and platforms. Overall it's still a solid project management solution but there's clearly some room to improve when it comes to customization and integrations.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5