Total 374 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

18%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Ashley

Consumer Goods, 500+ employees

Less than 6 months

5.0
September 2019

Strategy + Roadmaps

Pros

Aha! is recognized as a great way to visualize roadmaps incorporate strategy and facilitate communication across teams. The integration with JIRA and responsive customer support are highlighted.

Cons

Similar to most fully-featured applications Aha! demands a learning curve for optimal configuration. However once set up it operates effectively.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
September 2019

Good job

Pros

The software is praised for enabling easy planning from goals to each feature and requirement.

Cons

The reviewer notes challenges in user management particularly the absence of group management.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A

Anthony

Insurance, 500+ employees

Less than 6 months

5.0
September 2019

Very Flexible

Pros

Aha! is described as incredibly flexible to fit business needs with quick support team responses to customization challenges.

Cons

The robust nature of Aha! may result in users getting lost amid its features especially without a predefined plan.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

10

M

Mark

Cosmetics, 1-10 employees

Less than 6 months

5.0
September 2019

The Software I Dreamed Of

Pros

Aha! is credited for offering views ease of use and adaptability meeting the reviewer's long-desired features in platform-neutral project management software. The cloud-based coordination enhances accountability for projects from creation to market launch.

Cons

Tailoring Aha! to fit business needs initially takes a few days with changes made to the layout for optimal use. Customization options facilitate faster learning for trained individuals.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

P

Pete

Computer Software, 51-100 employees

More than a year

5.0
September 2019

Comprehensive Solution

Pros

During the research phase Aha! stood out as the most comprehensive solution aligned with business goals with connectors facilitating data exchange to meet information availability needs.

Cons

The abundance of features makes navigation challenging but efficient support quickly addresses issues.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

S

Scott

Financial Services, 500+ employees

Less than 6 months

5.0
August 2019

Aha has been great for Product Management!

Pros

Aha! is hailed for its customizability and the support staff is acknowledged for their wonderful assistance.

Cons

While all software requires time for users to acclimate Aha! is considered intuitive leading to a relatively quick learning curve.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
August 2019

Great tool for internal feature requests

Pros

Aha! is preferred over an intranet for managing internal product requests providing a more straightforward approach compared to a proprietary system.

Cons

The reviewer expresses uncertainty about the ability to upload images highlighting a potential access issue.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

J

Joshua

Hospital & Health Care, 1-10 employees

Less than a year

5.0
August 2019

Master Product & Marketing

Pros

The workflow hierarchical structure and flexibility for structuring products and marketing synergistically set Aha! apart. Integrations with JIRA are deemed superb robust and reliable. The support team's responsiveness makes the reviewer feel like they work at the same company. Idea portals facilitate engaging the customer base for valuable feedback.

Cons

Aha! is recognized as a premium product with a corresponding price tag posing a challenge for startups. However the startup plan is acknowledged as a positive aspect offering advanced tools for new businesses.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G

Grant

Computer Software, 1-10 employees

Less than a year

5.0
August 2019

This product has it all.

Pros

Recognized for its scalability Aha! is deemed useful for structuring work in small and large settings. Integrations with other products like Azure DevOps and Microsoft Teams played a significant role in the purchasing decision.

Cons

Initial struggles with integration prompted a realization that educating delivery leads to use built-in tools proved more efficient and cost-effective.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Raf

Transportation/Trucking/Railroad, 500+ employees

More than a year

3.0
August 2019

Don't recommend. Read review for details..

Pros

Acknowledging the cool logo the reviewer appreciates Aha!'s provision of space for housing personas and competitor analysis.

Cons

In the onboarding process the reviewer sought clarity from customer support. While the initial phone call was short subsequent attempts to contact support for further clarification were met with resistance. Support directed the reviewer to instructional videos leading to an overall negative perception of the support experience. The software is criticized for not being user-friendly customizable and aesthetically inferior.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

9

Functionality

4

R

Ralph

Financial Services, 1-10 employees

More than a year

5.0
July 2019

Excellent product for small and larger teams

Pros

The wealth of capabilities in Aha! may seem overwhelming at times. While it's tempting to overdo it offering features beyond what end users can consume it's a balance. Nevertheless the support team and knowledge base are valuable resources for navigating through different scenarios mitigating the potential overwhelm.

Cons

The wealth of features in Aha! might be overwhelming at times creating a potential to surpass what end users can effectively handle. However this is not necessarily a drawback as having more options is preferable to having too few. The support team and knowledge base provide assistance in navigating through various scenarios.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

4

S

Steve

Telecommunications, 51-100 employees

More than a year

5.0
July 2019

More than just Roadmap software

Pros

A notable concern with the Aha platform is its integration with Jira. For users with self-hosted and internally networked Jira instances opening the network for import/export to Aha poses a significant challenge. Beyond integration issues the cost structure especially for smaller companies could be more favorable providing greater user inclusion for a lower cost.

Cons

The major challenge with the Aha platform lies in its integration with Jira. The existing self-hosted and internally network-locked Jira instance complicates efforts to open network access for import/export to Aha. Despite this addressing integration concerns and refining the cost structure especially for smaller companies could enhance user experience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Simon

Computer Software, 11-50 employees

Less than a year

5.0
June 2018

A Product Manager's best friend

Pros

Aha presents itself as a sophisticated and flexible tool offering configurability that requires time to master. Navigating its various features and workflow patterns may initially be complex but the comprehensive approach to end-customer value alignment justifies the learning curve. While pricing leans towards the premium end the value offered particularly for larger companies aligns with the cost.

Cons

Aha is recognized as a sophisticated and highly flexible tool requiring some time to become familiar with its extensive features and optimal workflow patterns. The premium pricing particularly for smaller companies is acknowledged but the comprehensive capabilities offered by Aha justify the cost.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

I

Igor

Computer Software, 51-100 employees

Less than a year

5.0
April 2018

Great system for managing large teams

Pros

The entry into Aha! can be perceived as challenging with a steep learning curve and an interface that may appear intimidating. The breakdown of big projects into smaller features could be smoother. Notably the absence of a mobile app might be a downside for some users.

Cons

The Aha app's complexity and steep learning curve are acknowledged presenting challenges for users. The transition from managing big projects to handling smaller features could be smoother and the absence of a mobile app might be a significant drawback.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

M

Maria

Financial Services, 51-100 employees

Less than 6 months

4.0
March 2018

Great all-round Product Management tool

Pros

Jira integration in Aha! is characterized as limited with the automatic reflection of story points from JIRA to Aha! requiring manual input. The complexity of the report creation tool is acknowledged demanding a learning curve. However the customer support service is praised as excellent.

Cons

Limitations in Jira integration such as the non-automatic reflection of story points are pointed out. Additionally mastering the report creation tool is considered complex.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

J

Jaana

Not Specified, N/A employees

More than a year

5.0
December 2017

Fantastic tool for a startup to manage strategy and roadmap

Pros

While expressing admiration for Aha! in various aspects including roadmaps and presentations the user now finds it challenging to interact with other customer service departments. Aha!'s high standard of customer service sets an example for others emphasizing the importance of responsiveness and support.

Cons

While expressing admiration for Aha! the reviewer notes a potential downside heightened expectations when dealing with other companies' customer service. Aha! sets a new standard that other companies would benefit from reaching.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Ryan

Computer Software, 51-100 employees

Less than a year

4.0
September 2017

Aha! is a refreshing restart for Project Management software after a big search for a suitable tool!

Pros

Aha! is acknowledged for its vast functionality in project management with an emphasis on a steep learning curve due to its comprehensive coverage. The implementation often requires adjustments in other areas of the company creating unforeseen work. However post-onboarding benefits include increased project management effectiveness.

Cons

The reviewer acknowledges the steep learning curve inherent in complex software like Aha! Building new processes for a program with such comprehensive coverage necessitates adjustments across various aspects of the company. While unanticipated adjustments were required initially the net increase in project management effectiveness was ultimately beneficial.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

10

J

John

Hospital & Health Care, 500+ employees

More than a year

5.0
May 2017

Great Tool for Project & Portfolio Mgmt

Pros

A learning curve is acknowledged for Aha! with a recommendation for a senior resource to identify essential features for implementation. Specific requests include the ability to store documents securely and adjustments to the calendar for more user-friendly scheduling. Customer service is commended for its prompt responses.

Cons

A learning curve is mentioned with videos aiding the process. The importance of dedicating a senior resource to explore features relevant to implementation is highlighted. The reviewer outlines specific requests including document storage assurance and calendar customization addressing specific needs of their IS PM team.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

B

Ben

Not Specified, 1-10 employees

Less than 6 months

5.0
April 2017

The Big Picture

Pros

It's all-encompassing!

Cons

Potential overwhelming amount of features could lead to a cluttered interface and difficulty in finding specific tools or functions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nick

Telecommunications, 11-50 employees

Less than a year

5.0
April 2017

The perfect solution for software product managers & development teams

Pros

Integrating Aha! into our product delivery process has bridged the gap between product and technical teams, resulting in a more predictable and stable team cadence. Our adoption of Aha! has facilitated on-time project delivery while managing and prioritizing customer requests effectively. Initially considering an in-house tool, Aha! provided the solution we needed, integrating seamlessly with Atlassian JIRA and Slack. Despite a slight learning curve, the support team's responsiveness and the product's comprehensive features make it invaluable for product managers.

Cons

The initial learning curve might deter some users, especially those seeking immediate results or with limited time for training and setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10