Total 374 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

77%

4

Stars

18%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Marie

Hospital & Health Care, 51-100 employees

More than a year

5.0
October 2019

Excellent product and excellent service

Pros

Tailored for product managers Aha! offers solid integrations with Jira and Azure DevOps along with an efficient ideas portal. The UI is user-friendly and the reporting feature aids in progress monitoring and roadmap communication.

Cons

Creating a new report from scratch is surprisingly challenging and the UI feels somewhat dated in places compared to competitors like Productboard.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

N

Nathan

Computer Software, 1-10 employees

Less than 6 months

5.0
October 2019

Great product

Pros

Excellent UI easy navigation and relevant features make Aha! suitable for designing products.

Cons

There's not much to say; it has been a great help to us.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Rachel

Computer Software, 51-100 employees

Less than a year

4.0
October 2019

Not the easiest

Pros

While suitable for marketing Aha! didn't work well for the reviewer's role. It does allow tracking effort.

Cons

Not user-friendly and not suitable for my role.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
October 2019

Easy to use and easy to understand (by management)

Pros

Aha! is user-friendly even without instruction supported by helpful videos and excellent customer support. Built-in views suffice and tools like Gantt charts are easily accessible and understandable for management.

Cons

No major issues; certain tasks performed in MS Project don't happen in Aha! which can be a positive aspect avoiding the overwhelming features of Project.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
October 2019

Eager to Begin Working with Aha! to address Requirements Management needs

Pros

In the initial stages of implementation Aha! provides a robust set of capabilities offering valuable support for managing product requirements and developing roadmaps.

Cons

As Aha! scales a focus on implementation services post-purchase would be beneficial as self-service implementation may require additional expertise. Preferred partners could offer support even if not provided directly by Aha! themselves.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

S

Sallie

Information Technology and Services, 500+ employees

More than a year

5.0
October 2019

An awesome platform worth 5 stars

Pros

Aha! effectively combines the strategic components of a solution with back-end development offering a holistic view for collaboration staying informed and staying on track. Its user-friendly interface and the responsive knowledgeable and friendly support team along with an expanding knowledge base facilitated straightforward customization to our unique needs even for someone with limited technical background.

Cons

While Aha! provides a plethora of options the sheer flexibility can be overwhelming. Nevertheless this isn't necessarily a downside; having numerous choices is preferable and the support team and knowledge base effectively guide users through various scenarios.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

G

Gezelle

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
October 2019

A Project Manager's Most Used Tool

Pros

The software's high level of customization proved beneficial for aligning with our project launch requirements. The roadmap feature enabling easy visualization of upcoming launches and seamless exportation of information from Aha! is particularly appreciated.

Cons

The presentations suffer from limited editing capabilities hindering the ability to achieve a more PowerPoint-like appearance.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

H

hatem

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
October 2019

Best Tool for Product Management

Pros

Aha! is characterized as straightforward comprehensive and providing an excellent experience in terms of ease of use.

Cons

The reviewer suggests the potential benefit of offering a monthly subscription specifically tailored for startups.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Abhisek

Computer Software, 1-10 employees

More than a year

5.0
October 2019

Great Product for Product Managers

Pros

Aha! has significantly enhanced the reviewer's role as a Product Manager offering a framework for holistic product thinking including Product Vision User Personas and Feature Themes. Operationally it efficiently manages dependencies release mapping and idea collection. The rich integrations particularly with JIRA make Aha! easily adaptable in various workplace settings.

Cons

Aha! has proven to be highly effective for the reviewer and they have not identified any cons.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

T

Tamir

Computer Games, 51-100 employees

Less than 6 months

5.0
October 2019

So much better than Microsoft Project!

Pros

The reviewer highlights the convenience of setting up a Gantt chart and ensuring its accessibility to others.

Cons

Due to the tool's extensive capabilities navigating the various features can be a bit cumbersome.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

G

Gary

Defense & Space, 11-50 employees

Less than 6 months

5.0
October 2019

Transformed our Product Management Capability

Pros

Aha! is commended for being fully-featured providing templates for common tasks while allowing extensive customization. Its versatility makes it a solution suitable for the entire company.

Cons

Despite being fully-featured some straightforward tasks may require a deep understanding of the product for optimal execution.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

N

Nick

Media Production, 500+ employees

Less than a year

5.0
October 2019

Excellent Product

Pros

Described as a tool with a low-floor high-ceiling approach Aha! caters to various product stakeholders and addresses unforeseen problems with frequent updates and new features.

Cons

The abundance of features may pose challenges in determining the most appropriate ones for specific purposes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Pamela

Computer Software, 500+ employees

Less than 6 months

5.0
October 2019

Aha! is heaven sent for Product Managers!

Pros

Aha! is celebrated for providing freedom particularly in organizing releases leveraging the game-changing ideas portal and offering customizable reporting to suit different audiences especially for roadmaps.

Cons

Aha! boasts an array of features and functionalities which may feel overwhelming at times in terms of ensuring correct utilization. Onboarding has been a gradual process and Aha! Concierge aids in addressing issues promptly.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J

James

Education Management, 11-50 employees

Less than 6 months

5.0
October 2019

Good user experience for a range of stakeholders and good integrate with Azure Dev Ops

Pros

Positioned above Agile project management software Aha! seamlessly manages and integrates user feedback into the product backlog. The integration with Azure DevOps is a standout feature.

Cons

Aha! works well for the reviewer and they haven't encountered any drawbacks thus far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

David

Information Technology and Services, 11-50 employees

Less than a year

5.0
October 2019

Our product loves Aha!

Pros

The ability to visualize the top line of strategy and drill down to features coupled with the user-friendly interface encourages thoughtful consideration of Vision Mission and Goals. The tool serves as an invaluable aid in strategic discussions fostering engagement and regular review.

Cons

Managing Releases and Master Releases may feel somewhat awkward initially but the flexibility of the roadmap view helps meet specific requirements.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Tim

Biotechnology, 101-500 employees

Less than a year

5.0
October 2019

Game Changer for Product Portfolio Planning

Pros

The intuitive and clean interface of the roadmap coupled with robust and reliable integration with JIRA contributes to a positive experience. The excellent support with quick turn-around and helpful solutions is highlighted.

Cons

The reviewer expresses a desire for a "drag and drop" functionality to manage dependencies on roadmaps anticipating potential inclusion in future updates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Raymond

Information Technology and Services, 500+ employees

Less than a year

5.0
October 2019

Product Manager's Best Friend

Pros

The reviewer expresses appreciation for Aha!'s user-friendly interface ease of use and seamless integration with other tools. The support team's prompt and helpful responses are acknowledged.

Cons

While not framed as a negative aspect the reviewer acknowledges the overwhelming number of features making decisions on implementation challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Juan

Airlines/Aviation, 51-100 employees

More than a year

4.0
September 2019

Great customer experience

Pros

Aha! is praised for its ease of use and suitability for product development.

Cons

In the realm of software development the reviewer recognizes that other tools such as Jira may offer more extensive capabilities.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

D

Derek

Information Technology and Services, 500+ employees

Less than 6 months

4.0
September 2019

Great Product

Pros

The software's ease of use and visually appealing roadmaps receive positive feedback.

Cons

Challenges arise when using the starter roadmap with multiple selections leading to some lag. However this is considered a minor issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Jon

Hospital & Health Care, 500+ employees

5.0
September 2019

Great Start!

Pros

Acknowledged for its robustness and flexibility Aha! is commended for providing visual illustrations of roadmaps and timelines across multiple projects. The cloud-based format ensures accessibility and customer support is lauded for its responsiveness and effectiveness.

Cons

The software has a learning curve when applied to specific requirements but customer support proves instrumental in overcoming challenges.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8