Total 374 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars18%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marie
Hospital & Health Care, 51-100 employees
More than a year
“Excellent product and excellent service
Pros
Tailored for product managers Aha! offers solid integrations with Jira and Azure DevOps along with an efficient ideas portal. The UI is user-friendly and the reporting feature aids in progress monitoring and roadmap communication.
Cons
Creating a new report from scratch is surprisingly challenging and the UI feels somewhat dated in places compared to competitors like Productboard.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Nathan
Computer Software, 1-10 employees
Less than 6 months
“Great product
Pros
Excellent UI easy navigation and relevant features make Aha! suitable for designing products.
Cons
There's not much to say; it has been a great help to us.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Rachel
Computer Software, 51-100 employees
Less than a year
“Not the easiest
Pros
While suitable for marketing Aha! didn't work well for the reviewer's role. It does allow tracking effort.
Cons
Not user-friendly and not suitable for my role.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
8
Anonymous
Not Specified, 11-50 employees
Less than a year
“Easy to use and easy to understand (by management)
Pros
Aha! is user-friendly even without instruction supported by helpful videos and excellent customer support. Built-in views suffice and tools like Gantt charts are easily accessible and understandable for management.
Cons
No major issues; certain tasks performed in MS Project don't happen in Aha! which can be a positive aspect avoiding the overwhelming features of Project.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Eager to Begin Working with Aha! to address Requirements Management needs
Pros
In the initial stages of implementation Aha! provides a robust set of capabilities offering valuable support for managing product requirements and developing roadmaps.
Cons
As Aha! scales a focus on implementation services post-purchase would be beneficial as self-service implementation may require additional expertise. Preferred partners could offer support even if not provided directly by Aha! themselves.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Sallie
Information Technology and Services, 500+ employees
More than a year
“An awesome platform worth 5 stars
Pros
Aha! effectively combines the strategic components of a solution with back-end development offering a holistic view for collaboration staying informed and staying on track. Its user-friendly interface and the responsive knowledgeable and friendly support team along with an expanding knowledge base facilitated straightforward customization to our unique needs even for someone with limited technical background.
Cons
While Aha! provides a plethora of options the sheer flexibility can be overwhelming. Nevertheless this isn't necessarily a downside; having numerous choices is preferable and the support team and knowledge base effectively guide users through various scenarios.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Gezelle
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“A Project Manager's Most Used Tool
Pros
The software's high level of customization proved beneficial for aligning with our project launch requirements. The roadmap feature enabling easy visualization of upcoming launches and seamless exportation of information from Aha! is particularly appreciated.
Cons
The presentations suffer from limited editing capabilities hindering the ability to achieve a more PowerPoint-like appearance.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
hatem
Information Technology and Services, 1-10 employees
Less than 6 months
“Best Tool for Product Management
Pros
Aha! is characterized as straightforward comprehensive and providing an excellent experience in terms of ease of use.
Cons
The reviewer suggests the potential benefit of offering a monthly subscription specifically tailored for startups.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Abhisek
Computer Software, 1-10 employees
More than a year
“Great Product for Product Managers
Pros
Aha! has significantly enhanced the reviewer's role as a Product Manager offering a framework for holistic product thinking including Product Vision User Personas and Feature Themes. Operationally it efficiently manages dependencies release mapping and idea collection. The rich integrations particularly with JIRA make Aha! easily adaptable in various workplace settings.
Cons
Aha! has proven to be highly effective for the reviewer and they have not identified any cons.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Tamir
Computer Games, 51-100 employees
Less than 6 months
“So much better than Microsoft Project!
Pros
The reviewer highlights the convenience of setting up a Gantt chart and ensuring its accessibility to others.
Cons
Due to the tool's extensive capabilities navigating the various features can be a bit cumbersome.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Gary
Defense & Space, 11-50 employees
Less than 6 months
“Transformed our Product Management Capability
Pros
Aha! is commended for being fully-featured providing templates for common tasks while allowing extensive customization. Its versatility makes it a solution suitable for the entire company.
Cons
Despite being fully-featured some straightforward tasks may require a deep understanding of the product for optimal execution.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Nick
Media Production, 500+ employees
Less than a year
“Excellent Product
Pros
Described as a tool with a low-floor high-ceiling approach Aha! caters to various product stakeholders and addresses unforeseen problems with frequent updates and new features.
Cons
The abundance of features may pose challenges in determining the most appropriate ones for specific purposes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Pamela
Computer Software, 500+ employees
Less than 6 months
“Aha! is heaven sent for Product Managers!
Pros
Aha! is celebrated for providing freedom particularly in organizing releases leveraging the game-changing ideas portal and offering customizable reporting to suit different audiences especially for roadmaps.
Cons
Aha! boasts an array of features and functionalities which may feel overwhelming at times in terms of ensuring correct utilization. Onboarding has been a gradual process and Aha! Concierge aids in addressing issues promptly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
James
Education Management, 11-50 employees
Less than 6 months
“Good user experience for a range of stakeholders and good integrate with Azure Dev Ops
Pros
Positioned above Agile project management software Aha! seamlessly manages and integrates user feedback into the product backlog. The integration with Azure DevOps is a standout feature.
Cons
Aha! works well for the reviewer and they haven't encountered any drawbacks thus far.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
David
Information Technology and Services, 11-50 employees
Less than a year
“Our product loves Aha!
Pros
The ability to visualize the top line of strategy and drill down to features coupled with the user-friendly interface encourages thoughtful consideration of Vision Mission and Goals. The tool serves as an invaluable aid in strategic discussions fostering engagement and regular review.
Cons
Managing Releases and Master Releases may feel somewhat awkward initially but the flexibility of the roadmap view helps meet specific requirements.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tim
Biotechnology, 101-500 employees
Less than a year
“Game Changer for Product Portfolio Planning
Pros
The intuitive and clean interface of the roadmap coupled with robust and reliable integration with JIRA contributes to a positive experience. The excellent support with quick turn-around and helpful solutions is highlighted.
Cons
The reviewer expresses a desire for a "drag and drop" functionality to manage dependencies on roadmaps anticipating potential inclusion in future updates.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Raymond
Information Technology and Services, 500+ employees
Less than a year
“Product Manager's Best Friend
Pros
The reviewer expresses appreciation for Aha!'s user-friendly interface ease of use and seamless integration with other tools. The support team's prompt and helpful responses are acknowledged.
Cons
While not framed as a negative aspect the reviewer acknowledges the overwhelming number of features making decisions on implementation challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Juan
Airlines/Aviation, 51-100 employees
More than a year
“Great customer experience
Pros
Aha! is praised for its ease of use and suitability for product development.
Cons
In the realm of software development the reviewer recognizes that other tools such as Jira may offer more extensive capabilities.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Derek
Information Technology and Services, 500+ employees
Less than 6 months
“Great Product
Pros
The software's ease of use and visually appealing roadmaps receive positive feedback.
Cons
Challenges arise when using the starter roadmap with multiple selections leading to some lag. However this is considered a minor issue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Jon
Hospital & Health Care, 500+ employees
“Great Start!
Pros
Acknowledged for its robustness and flexibility Aha! is commended for providing visual illustrations of roadmaps and timelines across multiple projects. The cloud-based format ensures accessibility and customer support is lauded for its responsiveness and effectiveness.
Cons
The software has a learning curve when applied to specific requirements but customer support proves instrumental in overcoming challenges.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8