Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

MS
Madelyn S.

Staffing and Recruiting, 1-10 employees

3.0

We could not be as cohesive and productive without it.

Pros

Here at Kindred, we just love Airtable and use it pretty much each day. It serves as our central location for data, teamwork, task management, some scheduling, and just all-around connectivity. We are constantly looking to integrate new and enhanced features, so it is constantly being updated and upgraded. The ability to examine the same information from many perspectives is fantastic for our team. While some team members believe that the traditional view makes them the most productive, others find that more visually appealing perspectives make them more successful. As I have previously stated, Airtable gives our entire staff the freedom they need, and we could not function without it.

Cons

In my opinion, there are a few things I would like to say that may improve Airtable. For instance, even though there are a ton of online discussion boards and resources for any query you may have about how to improve Airtables performance for your team, we are unable to get on the phone with any customer support agents. Call me old-fashioned, but I find it to be a real drawback when I cant just pick up the phone and ask a few brief questions. They do respond to emails, but it normally takes 2-3 times longer to address a problem that way.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

U
Udayan

Financial Services, 50-99 employees

5.0

Good Flexibility!

Pros

Overall, my experience with Airtable has been fantastic; I believe it is a fantastic tool for cross-team communication, and I like the flexibility it provides.

Cons

None. We highly suggest this software

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

K
Kalin

Machinery, 2-9 employees

4.0

High learning curve

Pros

The system is easy to operate and customize. Although the learning curve is quite high, there are several tutorials accessible.

Cons

The system is not very user-friendly for beginners and we had to contact customer support quite frequently.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

L
Loraine

Photography, 50-99 employees

5.0

Great software

Pros

Its a great system. The numerous types of views I may have, such as the calendar view, and kanban view, are all fantastic.

Cons

None so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A
Anna

Atomica team , 2-9 employees

4.0

My favourite

Pros

The notifications regarding updates are sent regularly.

Cons

Users have to pay extra for some of the features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

B
Blake

Marketing/Strategy , 2-9 employees

5.0

Too good

Pros

The setup of this software is quite straightforward.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

C
Chole

Passare , 2-9 employees

5.0

No need to look anywhere else

Pros

The user guides and tutorials offered to employees are comprehensive. They help in understanding the mechanism of this software.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R
Robert

Arlo , 2-9 employees

5.0

Just ok

Pros

The demo feature is amazing. It helps the user to explore the software functionality and whether it suits the user business requirements or not.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

T
Tim

Apparel and Fashion , 2-9 employees

5.0

Nice experience

Pros

The customer support staff of this software is polite and knowledgeable. They resolve the queries on time.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

J
Jared

Young realty, 2-9 employees

4.0

Average

Pros

This software is reasonably priced. The software has premium versions that are monthly billed.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Z
Zeke

Industrial engineering , 10-49 employees

4.0

Airtable Apps

Pros

It has over 50 apps in its marketplace. The Gantt app assists users in managing project dependencies and visualizing progress.

Cons

It must improve its decision making ability.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

W
William

Publisher , 2-9 employees

4.0

Document storage

Pros

The central storage system supports PDF, document, spreadsheet, image files and video.

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

J
Jacob

Finance haed, 2-9 employees

4.0

Efficient management

Pros

The software helps in scheduling the tasks. Managers can assign priority tasks to individuals according to their work performance. They make sure projects are submitted on time. The project workflow is aligned.

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

L
Liam

Relationship manager , 2-9 employees

4.0

Layout options

Pros

It display project information in 4 ways. Kanban and gallery include less detailed view of project activities. The grid provides high level overview of activities like priority level etc. Hence, calendars show tasks based upon deadlines.

Cons

The system runs slow at times.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

N
Nick

Technical director , 2-9 employees

4.0

Integrations

Pros

This software can integrate well with third party apps and services like Google Drive, Dropbox.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

J
Julia

HR , 10-49 employees

4.0

Collaboration across teams

Pros

The software has commenting feature for tasks that allows cross departmental collaboration. Every team member can respond to messages and notifications regarding project status.

Cons

None

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

S
Shane

E-Commerce , 10-49 employees

4.0

Bases

Pros

This software has useful features for project management. Each base supports several tables. Tables present information in a various way such as content calendars, product roadmaps, event planning etc.

Cons

None

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

K
Kate

Online learning platform , 10-49 employees

4.0

Guess what

Pros

The system is very easy to use.

Cons

I am unable to write any negative remark about it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

I
Issac

Insurance company , 10-49 employees

4.0

I like it

Pros

This software makes information more accessible to users and team members. The action of adding, updating and expanding content is simplified.

Cons

It is similar to Microsoft Excel and its capabilities are limited to tables.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

H
Henry

Digital Agency , 10-49 employees

4.0

Functional

Pros

It is versatile solution with customization options available for all its features such as tables and spreadsheets. Users can change field type, sizes and colors etc

Cons

There is no automated formatting options for similar items.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9