Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

R

Rob

Crozdesk, 51-100 employees

More than a year

4.0
August 2025

Excellent value for money

Pros

Easily customizable for our use cases, highly automated and great integrations/features

Cons

Some times slow to load and expensive given all the automations and triggers we had to use to run our content production engine.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

10

V

Victorien

Onepilot/Customer service, 101-500 employees

4.0
February 2025

Great for Teamwork and Easy to Use

Pros

The platform makes collaboration seamless, and it's simple to use.

Cons

No major complaints from me!

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

P

Perry

Marketing and Advertising, 1-10 employees

Less than a year

4.0
April 2024

Using Airtable

Pros

Overall, Airtable has greatly improved my workflow and organization by offering customizable databases, filtering and sorting options, real-time collaboration and unique applications like CRM management. I've built a database where I can enter all the important details such as project names, deadlines, assigned tasks and priority levels.

Cons

While multiple users can edit and view records simultaneously, I find that the lack of in-app communication tools (like chat or comments) makes it challenging for my team to discuss and track changes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

O

Osmond

Education Management, 101-500 employees

Less than a year

5.0
April 2024

The powerhouse for organizing and elevating your projects

Pros

I like the variety of visualization tools and project views available in this tool which make data analytics much simpler.

Cons

I do not find it ideal for complex projects because its automation capabilities are somewhat limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vikash

Information Technology and Services, 500+ employees

Less than a year

4.0
April 2024

Experience With Airtable

Pros

I find Airtable to be a very valuable tool for organizing data, managing products and streamlining workflows across different industries and use cases. It features collaboration tools, integration capabilities, automation options, mobile accessibility and a supportive community and resources.

Cons

I find the pricing structure confusing and quite expensive for users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

T

Ted

Automotive, 51-100 employees

More than a year

5.0
April 2024

Couldn't operate the business without this!

Pros

I find it super intuitive and easy to use. It integrates well with other software, offers lots of customization options and better my workflow.

Cons

It is pricey and could benefit from more automation functionality in the native app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allen

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
April 2024

Has Many great templates

Pros

I enjoy using one of their many templates to kickstart a wide range of projects.

Cons

I found it a bit complex at first but after creating a couple of projects, I began to get the hang of how the software works.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Kourtney

Education Management, 500+ employees

Less than 6 months

5.0
April 2024

Great Online Software

Pros

The ease of use is what I like best. It is very simple and easy to create a database and track items.

Cons

I am really frustrated that I cannot drag and drop things like attachments into the cells.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kaitlyn

Telecommunications, 1-10 employees

More than a year

5.0
April 2024

Fantastic Product for Any Project

Pros

I use Airtable to organize any type of database I need. It makes filtering with tags really easy so I can find what I'm looking for.

Cons

I wish Airtable offered more flexible design options. However it works really well for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sayma

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
April 2024

Easy to manage tasks

Pros

I like how I can view tasks in various modes such as Calendar, Lists, Kanban, etc. It makes the tool highly customizable.

Cons

It would be helpful if there were an option to add stickers or something similar to make it more visible when a task is completed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Craige

Information Technology and Services, 1-10 employees

Less than 6 months

4.0
April 2024

Decent for simplier needs

Pros

I find it easy to set up and use once I become familiar with it.

Cons

I miss having an offline version and the lock in can be an issue. Additionally, some integrations do not seem to set up seamlessly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

R

Rex

Marketing and Advertising, 1-10 employees

5.0
March 2024

Simplicity Above All Else

Pros

I like the user-focused interface that allows for optimal customization and supports improving my overall experience.

Cons

I find the limitations in formatting beyond the basic levels to be a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
March 2024

The perfect crm with a lot of functionalities

Pros

I find the creation of tables with tags to be really fantastic.

Cons

With so many features, I can sometimes feel a bit confusing.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

S

SAMUEL

Internet, 1-10 employees

Less than a year

5.0
March 2024

Very good tool for data management

Pros

I see management as being similar to Excel but with workflows that automate data. There are many possibilities for custom functions that make it a very solid tool.

Cons

I might get a bit lost initially due to the many possibilities but the UX is well designed for step by step progress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amanda

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2024

Airtable for Database use

Pros

I think Airtable offers the most customized options for using a database compared to Google Sheets or similar products. It's very user friendly and has a pretty robust free plan.

Cons

I like the very robust free plan, but once I upgrade to the paid version it becomes quite expensive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

K

Karin

Entertainment, 1-10 employees

Less than a year

5.0
March 2024

Airtable is Excel on Steroids

Pros

I find Airtable to be very robust! It offers so many features and different ways to showcase data, optimizing its presentation. It has limitless uses and could be valuable to any industry.

Cons

Airtable has a steep learning curve. Even as an experienced Excel user, I can feel overwhelmed by all the different features, functions and ways to use it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A

Aaron

Consumer Services, 1-10 employees

Less than a year

5.0
March 2024

Sleek look, customizable and much better than excel/sheets

Pros

I find it easier than any other database I've used. It's customizable, user-friendly and looks much better than Excel or Google Sheets.

Cons

I use it daily for our CRM and email tracking and at this point, I have zero cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jacob

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2024

Low Code Data Basing's Premier Platform

Pros

I have used several NoCode databases and Airtable felt the most professional and robust. The features are so many, yet it does not overcomplicate things. Its layout is simple and easy to navigate and the different views are excellent for showcasing data from various perspectives. It's more intuitive than just a spreadsheet.

Cons

I find it really pricey and the options seem limited compared to the cost of an upgrade. This makes many use cases that would be ideal with the technology not worth the expense. Additionally, the row limits hold it back as a system, it was not originally designed for handling large data sets.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Marco

Consumer Services, 500+ employees

Less than a year

5.0
March 2024

Airtable: An Inexpensive Solution for Project Management

Pros

I find Airtable to be an affordable project management solution that has been working well for us. I like its impressive features and how well it functions for our needs.

Cons

I have zero dislikes about Airtable. Its features are great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Billie

Marketing and Advertising, 1-10 employees

5.0
March 2024

Confusing to learn

Pros

One thing I like is that Airtable made project management look so appealing.

Cons

I found it difficult to learn and create planning documents with.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
March 2024

The online Swiss Army knife

Pros

The functionality is mind-blowing. I use it for everything from client tracking to pipeline forecasts and it is such a powerful system.

Cons

I need a dedicated team member to fully understand and unlock Airtables potential. Its not something I can benefit from without this investment.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

T

Traci

Online Media, 1-10 employees

Less than a year

5.0
March 2024

Full of features with lots of customization

Pros

I love how all the cool features are synced together in one software program. Its like a spreadsheet but with so many customizable options, such as attachments, links, text boxes, images, dates and more.

Cons

It has a steep learning curve. Even after two years, I am still trying to figure out all the great features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

abu

Accounting, 11-50 employees

Less than a year

5.0
March 2024

Airtable review for work

Pros

I find it easy to use, very reliable and simple to understand.

Cons

I have nothing to complain about as everything is very easy to use and understand.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sharon

Broadcast Media, 1-10 employees

Less than a year

4.0
March 2024

Using Airtable

Pros

I like that its like a spreadsheet on steroids. It can do so much more than a typical spreadsheet.

Cons

It can be confusing at first to figure out how it works.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

B

Brendon

Insurance, 500+ employees

Less than a year

5.0
March 2024

Very good for projects

Pros

If I have a few projects to manage on my own and need to be very detailed, this tool works perfectly for me.

Cons

It works as described, and I do not have any cons at the moment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

O

Ogarekpe

Information Technology and Services, 500+ employees

Less than a year

5.0
March 2024

All-in-one solution for transforming project and data management

Pros

I find Airtable to be a highly flexible solution that lets me customize our workflows to align with our organizational goals, which improves our project management. I like its dynamic collaboration tools that boost team performance in project and task management.

Cons

I find its analytics and reporting features limited compared to other tools with similar functions, which is not ideal if I need comprehensive insights.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Susan

Information Technology and Services, 51-100 employees

Less than a year

4.0
March 2024

Why Airtable Is Very Helpful

Pros

I like that Airtable is AI-powered and simplifies workflow management for me.

Cons

I have never regretted using Airtable. It always delivers.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

shivani

Biotechnology, 500+ employees

More than a year

4.0
February 2024

Managing projects/tasks with airtable

Pros

I find the workflow tracking and the option to create different project workspaces to be great features. It is handy to create calendars that can be linked to each cell in an Airtable view which allows me to keep multiple events organized, especially when scheduling.

Cons

There are a ton of features and it is a powerful tool. However, I find the ease of use lacking as it is not very user-friendly. It is not intuitive, mainly for someone just starting out. Watching the tutorials becomes essential when setting up workspaces for the first time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

M

Marina

Construction, 11-50 employees

Less than a year

5.0
February 2024

Great Spreadsheet Alternative

Pros

I think the color coding is the best feature by far.

Cons

I have not faced any issues yet as this software is exceeding my expectations so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lesley

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
February 2024

Airtable Feedback

Pros

I find database management to be intuitive and organized.

Cons

I find the pricing to be expensive for small businesses.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

7

Functionality

7

TR

Tichaona Redemptor

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
February 2024

Airtable is a flexible and powerful tool for milestone

Pros

I like many things about Airtable, but if I had to choose one it would be its flexibility. Airtable lets me create and customize my own bases, tables, fields, views and layouts to fit my specific needs and preferences.

Cons

In terms of scalability, Airtable has some limits on the number of records, fields, views and attachments per base, which can impact the performance and functionality of large and complex projects.

Rating Distribution

Ease of use

8

Value for money

4

Customer Support

7

Functionality

10

S

Sarah

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
February 2024

Makes my job easier!

Pros

I love the tag feature and how I can see all communications in one thread.

Cons

I am very frustrated that I cannot move a section from one date to another.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
February 2024

Game changerl

Pros

This product has been a game changer for my company. As an Ecommerce business with inventory and teams, it has made setting up bases, automations and dashboards easy. It has streamlined order management for my team, reduced clutter and offered many features that have helped the business. I love that I can create multiple bases.

Cons

It has evolved over the years with updates, but I think the dashboard could be improved a bit more. They could definitely borrow some features from ClickUp, especially for tracking and notes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 101-500 employees

Less than a year

5.0
February 2024

Airtable for Multiple iGames Data

Pros

I like the customizable view and the ability to share multiple view links differently depending on who needs access to the custom view.

Cons

I have not had any issues so far. I have been using Airtable for quite some time now and feel very familiar with how to use it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S

Saviour

Computer Software, 11-50 employees

Less than a year

4.0
February 2024

Airtable is exactly what you need to start using.

Pros

I find it easy to organize and track information in the way that I need.

Cons

I experienced slow loading and laggy interactions while working with large databases.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

M

Maria

Textiles, 1-10 employees

Less than 6 months

4.0
February 2024

6 months of user experience in the textile area.

Pros

I am impressed by its ability to integrate with other well-known and important applications. The most key feature for me is being able to access the Airtable database without needing an internet connection.

Cons

Some functions are missing compared to its peers, such as task management. Also, the support area sometimes takes longer than necessary to respond to queries.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

5

Functionality

10

M

muskan

Banking, 500+ employees

Less than a year

5.0
February 2024

Amazing life saver tool, efficient and convenient

Pros

It prioritizes tasks according to my requirements which makes it easy to focus on the most important tasks quickly. It tracks progress and updates in the workflow. I find it easy to use, having worked with it daily for over 8 months now.

Cons

It gets a bit hectic when I cannot close a task because I need to fill out multiple forms. However, it helps to update tasks in detail so that the next person can easily understand the context. Sometimes it behaves unpredictably.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

P

Pierre-Marc

Telecommunications, 500+ employees

Less than a year

4.0
February 2024

I had to install/tests Airtable for a customer and I liked what I saw!

Pros

I like the 100+ pre-built templates, real-time collaboration and the user friendly interface.

Cons

I have noted two main issues. Firstly there is no self-hosted option and secondly there are restrictions on attachment space.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Stephanie

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
February 2024

Great for Small Office Management

Pros

I find it very intuitive and can make changes as needed without worrying about ruining the entire system.

Cons

It took me some time to figure out the best way to set up the system to fit my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vanessa

Program Development, 1-10 employees

More than a year

5.0
February 2024

Airtable makes it all better

Pros

Airtable has improved my ability to create and maintain high-quality data and use it immediately across various other software applications.

Cons

I have not see any issue is Airtable but it could benefit from more training on designing data systems that can be shared when onboarding new colleagues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Environmental Services, 51-100 employees

Less than 6 months

3.0
February 2024

I think good for databases but found overwhelming for daily task use

Pros

I have used Airtable for task management, and its useful because of its wide range of customization options. It is like combining a spreadsheet with a database which is excellent for keeping everything organized.

Cons

I switched to Monday.com because it just worked better for me. Monday.com makes it super easy to see whos doing what and by when, with visual boards and automation features that reduce repetitive tasks. Plus, being able to chat and update tasks directly is incredibly handy. For keeping my tasks and projects on track, Monday.com became my go-to.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

J

Joe

Maritime, 11-50 employees

Less than 6 months

5.0
January 2024

Slight learning curve but rich featured database tool

Pros

I have not come acorss a database use case that Airtable cannot handle. When we had complex requirements for a custom shift tracking application, we hired an Airtable developer and built out our tool exactly as needed.

Cons

I did like the calendar function to include more built-in features and offer more UI customization options, such as icons and tab colors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R

Robyn

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
January 2024

Great organisational tool for self or teams!

Pros

I find it to be a great organizational tool for both individuals and teams!

Cons

There are so many functions that it took me a while to understand how to use them all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yi-Tzu

E-Learning, 500+ employees

Less than a year

5.0
January 2024

Great tool for general insight

Pros

The survey, data collection and data analysis features have been valuable in providing a snapshot of my personal performance.

Cons

This might be specific to individual organizations but sometimes having too many parameters can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JP

Juan Pablo

Financial Services, 11-50 employees

Less than a year

5.0
January 2024

Airtable great replacement for Google Sheets

Pros

I am very impressed by Airtables sharing capabilities for data processing. With Airtable, I can always rely on excellent updates and improved functionality. Its formulas and data processing when connecting to code repositories or third party digital assets are top notch.

Cons

Its connectivity when sharing can significantly reduce client implementation in large-scale corporations. The ease of use could improve in terms of UI design and straightforwardness.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

A

Andrina

Biotechnology, 51-100 employees

Less than 6 months

5.0
January 2024

Good user interface

Pros

I like its decent user interface and the ability to integrate many features.

Cons

It can be confusing at first, especially if I am using it as a CRM.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

K

Krystal

Retail, 1-10 employees

Less than a year

4.0
December 2023

Great product

Pros

I appreciate how Airtable simplifies event check-ins and question responses with its user-friendly approach.

Cons

I haven't encountered anything unfavorable with Airtable; it's been a positive experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Andrew

Architecture & Planning, 1-10 employees

More than a year

4.0
December 2023

Good for form data capture

Pros

The standout feature of embedding a form into our website and automating emails adds significant value.

Cons

It didn't possess the adaptability required for our specific needs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

G

Grace

Biotechnology, 11-50 employees

Less than 6 months

4.0
December 2023

Reliable Product

Pros

It boasts a clear interface allowing the embedding of links and the creation of diverse lists and checklists.

Cons

When dealing with more extended comments visibility can be challenging; an improvement in the interface for such situations would be beneficial.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

O

Onome

Education Management, 1-10 employees

More than a year

5.0
December 2023

Airtable is My Favorite Digital Asset Management Tool

Pros

Airtable has been instrumental in creating my social media content library offering a user-friendly way to compile organize and share content. The ability to sort edit upload files and seamlessly switch between website and app versions enhances its appeal.

Cons

No major drawbacks to report. Initial navigation might be overwhelming for those unfamiliar with digital asset management and while it provides numerous features even the unused elements offer a robust experience. It's ideally suited for teams but could be overwhelming for solopreneurs.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10