Total 622 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

24%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

R
Rob

Crozdesk, 51-100 employees

More than a year

4.0

Excellent value for money

Pros

Easily customizable for our use cases, highly automated and great integrations/features

Cons

Some times slow to load and expensive given all the automations and triggers we had to use to run our content production engine.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

10

V
Victorien

Onepilot/Customer service, 101-500 employees

4.0

Great for Teamwork and Easy to Use

Pros

The platform makes collaboration seamless, and it's simple to use.

Cons

No major complaints from me!

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

P
Perry

Marketing and Advertising, 1-10 employees

Less than a year

4.0

Using Airtable

Pros

Overall, Airtable has greatly improved my workflow and organization by offering customizable databases, filtering and sorting options, real-time collaboration and unique applications like CRM management. I've built a database where I can enter all the important details such as project names, deadlines, assigned tasks and priority levels.

Cons

While multiple users can edit and view records simultaneously, I find that the lack of in-app communication tools (like chat or comments) makes it challenging for my team to discuss and track changes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

O
Osmond

Education Management, 101-500 employees

Less than a year

5.0

The powerhouse for organizing and elevating your projects

Pros

I like the variety of visualization tools and project views available in this tool which make data analytics much simpler.

Cons

I do not find it ideal for complex projects because its automation capabilities are somewhat limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
Vikash

Information Technology and Services, 500+ employees

Less than a year

4.0

Experience With Airtable

Pros

I find Airtable to be a very valuable tool for organizing data, managing products and streamlining workflows across different industries and use cases. It features collaboration tools, integration capabilities, automation options, mobile accessibility and a supportive community and resources.

Cons

I find the pricing structure confusing and quite expensive for users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

T
Ted

Automotive, 51-100 employees

More than a year

5.0

Couldn't operate the business without this!

Pros

I find it super intuitive and easy to use. It integrates well with other software, offers lots of customization options and better my workflow.

Cons

It is pricey and could benefit from more automation functionality in the native app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Allen

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

Has Many great templates

Pros

I enjoy using one of their many templates to kickstart a wide range of projects.

Cons

I found it a bit complex at first but after creating a couple of projects, I began to get the hang of how the software works.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K
Kourtney

Education Management, 500+ employees

Less than 6 months

5.0

Great Online Software

Pros

The ease of use is what I like best. It is very simple and easy to create a database and track items.

Cons

I am really frustrated that I cannot drag and drop things like attachments into the cells.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kaitlyn

Telecommunications, 1-10 employees

More than a year

5.0

Fantastic Product for Any Project

Pros

I use Airtable to organize any type of database I need. It makes filtering with tags really easy so I can find what I'm looking for.

Cons

I wish Airtable offered more flexible design options. However it works really well for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sayma

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

Easy to manage tasks

Pros

I like how I can view tasks in various modes such as Calendar, Lists, Kanban, etc. It makes the tool highly customizable.

Cons

It would be helpful if there were an option to add stickers or something similar to make it more visible when a task is completed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Craige

Information Technology and Services, 1-10 employees

Less than 6 months

4.0

Decent for simplier needs

Pros

I find it easy to set up and use once I become familiar with it.

Cons

I miss having an offline version and the lock in can be an issue. Additionally, some integrations do not seem to set up seamlessly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

R
Rex

Marketing and Advertising, 1-10 employees

5.0

Simplicity Above All Else

Pros

I like the user-focused interface that allows for optimal customization and supports improving my overall experience.

Cons

I find the limitations in formatting beyond the basic levels to be a drawback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

9

A
Anonymous

Not Specified, 1-10 employees

More than a year

5.0

The perfect crm with a lot of functionalities

Pros

I find the creation of tables with tags to be really fantastic.

Cons

With so many features, I can sometimes feel a bit confusing.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

S
SAMUEL

Internet, 1-10 employees

Less than a year

5.0

Very good tool for data management

Pros

I see management as being similar to Excel but with workflows that automate data. There are many possibilities for custom functions that make it a very solid tool.

Cons

I might get a bit lost initially due to the many possibilities but the UX is well designed for step by step progress.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amanda

Marketing and Advertising, 1-10 employees

More than a year

5.0

Airtable for Database use

Pros

I think Airtable offers the most customized options for using a database compared to Google Sheets or similar products. It's very user friendly and has a pretty robust free plan.

Cons

I like the very robust free plan, but once I upgrade to the paid version it becomes quite expensive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

K
Karin

Entertainment, 1-10 employees

Less than a year

5.0

Airtable is Excel on Steroids

Pros

I find Airtable to be very robust! It offers so many features and different ways to showcase data, optimizing its presentation. It has limitless uses and could be valuable to any industry.

Cons

Airtable has a steep learning curve. Even as an experienced Excel user, I can feel overwhelmed by all the different features, functions and ways to use it.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A
Aaron

Consumer Services, 1-10 employees

Less than a year

5.0

Sleek look, customizable and much better than excel/sheets

Pros

I find it easier than any other database I've used. It's customizable, user-friendly and looks much better than Excel or Google Sheets.

Cons

I use it daily for our CRM and email tracking and at this point, I have zero cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jacob

Marketing and Advertising, 1-10 employees

More than a year

5.0

Low Code Data Basing's Premier Platform

Pros

I have used several NoCode databases and Airtable felt the most professional and robust. The features are so many, yet it does not overcomplicate things. Its layout is simple and easy to navigate and the different views are excellent for showcasing data from various perspectives. It's more intuitive than just a spreadsheet.

Cons

I find it really pricey and the options seem limited compared to the cost of an upgrade. This makes many use cases that would be ideal with the technology not worth the expense. Additionally, the row limits hold it back as a system, it was not originally designed for handling large data sets.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Marco

Consumer Services, 500+ employees

Less than a year

5.0

Airtable: An Inexpensive Solution for Project Management

Pros

I find Airtable to be an affordable project management solution that has been working well for us. I like its impressive features and how well it functions for our needs.

Cons

I have zero dislikes about Airtable. Its features are great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Billie

Marketing and Advertising, 1-10 employees

5.0

Confusing to learn

Pros

One thing I like is that Airtable made project management look so appealing.

Cons

I found it difficult to learn and create planning documents with.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7