Airtable Software

Airtable Software Reviews

Total 1077 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

25%

3

Stars

4%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

GA

Gidon Ariel

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
July 2021

powerful data tools

Pros

There's a pretty small learning curve if you're coming from Google Sheets and honestly it's worth the switch. Things like filtering, counting and sorting feel a lot simpler here.

Cons

Once I got used to it, I haven't run into anything I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AA

Alexander Antolis

Photography, 1-10 employees

Less than 6 months

4.0
July 2021

organized collaboration

Pros

I really like how the whole setup feels well organized and it makes it simple to work alongside my peers across multiple projects. The collaboration side is one of the best parts for me.

Cons

Can get pretty complex especially at the beginning which makes the initial learning curve a bit harder than I expected.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

CS

Christan Stevens

Higher Education, 51-100 employees

Less than a year

5.0
July 2021

excellent project management

Pros

Using this to track all my project activities has been a huge help. It keeps me organized and I can quickly see how far I've come on each of my school assignments. The collaboration features are also a big win I can share tasks with classmates and assign roles so everyone knows what they're responsible for.

Cons

The main limitation I've noticed is with the mobile app which feels like it has fewer features compared to the desktop version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CK

Clint Karlinsey

Mining & Metals, 51-100 employees

Free Trial

5.0
July 2021

flexible offline tracking

Pros

For our projects, it's fantastic being able to see what's happening in real time. It also lets us connect the tools we already use to generate results and then customize everything to match exactly what we need things like offline notes, tracking and features that aren't customer facing.

Cons

Initial setup can take some time and a couple parts feel less user friendly especially around formatting and implementation. That said if you set it up the right way, it ends up working extremely well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AF

Aiden Feltkamp

Performing Arts, 1-10 employees

Less than a year

5.0
July 2021

polished UI

Pros

This tool feels very simple to work with, regardless of your technical level. It's especially helpful for teams since it clearly tracks who edited what and exactly when those changes happened. The visual interface looks polished and is simple to get the hang of and you can scale it up or down based on what you need. The feature set is solid and it keeps getting improvements over time.

Cons

Built in integrations are pretty limited when it comes to bigger website platforms like Weebly and Squarespace. There's also no built in integration for MySQL. Because of that, it tends to work best as a standalone solution rather than plugging into an existing web stack.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

KF

Kelvin Fosu

Education Management, 1-10 employees

Less than 6 months

5.0
July 2021

Uploading was simple

Pros

Import base feature is the standout for me. It lets me upload my Microsoft file without hassle which saves a ton of time.

Cons

There are so many features that it can feel a bit overwhelming at first but overall it still seems like a really solid tool just a lot to take in at once.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

KR

Kyle Rougeux

Legal Services, 1-10 employees

More than a year

5.0
July 2021

highly customizable tables

Pros

Very simple to work with. We set up custom tables for each person across the organization, using customizable fields and color coding so everything stays organized. It covers the things we need without much effort and task management ends up feeling effortless.

Cons

No real complaints here.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AS

Ayush Singh

Information Technology and Services, 51-100 employees

More than a year

4.0
July 2021

fast transfers

Pros

That automatic email notification feature is a standout for us. We've been using this for a long time and the overall experience has never been worse. In our tech startup, It mainly acts as the storage/server for our users' data and data movement. It has also been consistently quick about transferring data to a specific table. We also looked at other options like Firebase but this is still my first choice. the features have been strong enough that our startup even received a funding approach request for $1,00,000 which is pretty wild.

Cons

Every product has trade offs and Airtable clearly tries to keep the downsides to a minimum. Still, a few small improvements could push it even further. I'd like to see them include the automatic messaging service in the free plan as well. That would likely boost adoption and make it stand out more in the market.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

SI

Spencer Imbrock

Photography, 1-10 employees

Less than a year

5.0
July 2021

great for planning

Pros

Covers a lot of what basic database and spreadsheet managers do but it does it more powerfully especially once you start using the complex features and it looks more polished too. If you're the kind of person who thinks visually and likes organizing information, it turns everyday tracking and info management into something actually enjoyable.

Cons

Since it's a feature rich, professional tool, there's definitely a learning curve while you figure out where everything lives and what the platform can do. Once you've familiarized yourself with the interface and the many customization options, things click and using it becomes easier.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AN

Alexandra Nima

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
June 2021

my team loves using Airtable

Pros

My whole team uses this for two different companies and everyone is genuinely loving it. It feels like a boosted mix of Excel and Agile style tools and you can organize pretty much anything in it. We've been recommending it to anyone we talk to and we're glad we discovered the software back in 2019. I also like that you can attach pictures and switch between grid, Kanban or calendar views which ends up working like a project management tool while still bringing in the best agile workflows. Overall, it makes organizing data, assigning tasks and collaborating really simple.

Cons

If your base includes pictures and you export it, the images don't carry over so you lose the pictures. That said, it doesn't feel like a huge fault on its side and more of a limitation to be aware of.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH

Syed Hussamuddin

Furniture, 11-50 employees

Less than a year

5.0
June 2021

fast CRM setup with automation

Pros

This was one of the first tools I used to get my company CRM running. Importing data was simple and the built in automation has genuinely helped simplify my business workflows.

Cons

I'm wishing there were lifetime deals for a product this solid. It does offer a free plan but unlocking the full set of features requires paying for the premium tiers which can feel a bit pricey.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

TA

Tanishq Agarwal

Information Technology and Services, 11-50 employees

Less than a year

4.0
June 2021

Smooth collaboration

Pros

Communication stays clear throughout the workflow and collaboration feels accessible across teams. The notification system is also helpful for keeping everyone in the loop without constantly checking for updates. Overall, it supports cross functional collaboration really well which makes it easier to coordinate across different stakeholders.

Cons

No downsides showed up for me.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0
June 2021

Strong workflow management

Pros

Collaboration, task management (including assigning work) and workflow handling have been genuinely useful from a project management standpoint. It's helped both me and my teammates stay organized and move work forward efficiently.

Cons

Live training options and the help documentation don't feel as thorough as they should. I'd love to see more complete resources especially for new users so they can get everything they need to learn the program without having to hunt for answers elsewhere.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Writing and Editing, 1-10 employees

Less than 6 months

5.0
June 2021

great free version for beginners

Pros

I'm currently using the free version and it's honestly more than enough for what I need. The interface feels pretty easy to use and the short tutorial videos gave me everything I needed to get started without fuss. I also used the templates right away and I've found plenty of inspiration through the "Airtable Universe," where other users share and publish their Bases.

Cons

Because I'm on the free plan, I can't connect the Apps that are only available to paid users. It would be helpful if free users could connect at least one or two of the simpler, more basic Apps.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

RH

Ryan Hall

Entertainment, 51-100 employees

Less than a year

5.0
June 2021

powerful tool

Pros

This has been a powerful tool for what we're trying to do. A few features feel a bit limited so we end up using scripting for certain bases to get the results we want but overall it still performs really well.

Cons

You do have to lean on scripting sometimes in a separate window to achieve the exact outcomes you're aiming for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TF

Tanya Foster

Civil Engineering, 1-10 employees

Less than a year

4.0
June 2021

works well to keep everything organized

Pros

Using this worked really well for keeping everything organized car fobs and their part numbers, chipped keys, plus how often items show up and any extra notes tied to specific car models.

Cons

Nothing negative really comes to mind based on how we were using it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

KG

Kellie Geres

Individual & Family Services, 1-10 employees

More than a year

5.0
June 2021

helpful labelling feature

Pros

The ability to set up labels for both tasks and projects has been really helpful especially for understanding where everything sits in the bigger picture. When multiple people are collaborating on the same project, it's also nice being able to quickly check what's changed notes, updates and overall progress are all visible at a glance.

Cons

There's a small learning curve though it's the kind that's manageable and resolves quickly with some practice or by getting help. Permissions can be a bit tricky too so it takes a moment to confirm you have access to do the actions you're expecting.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10