Total 46 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

26%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

C

Courtney

Insurance, 101-500 employees

Less than a year

5.0
September 2023

Game changer

Pros

Robohead combines everything in one place, which is a significant improvement. Before using it, our team relied on spreadsheets and emails, which made it challenging to track changes, approvals and project progress. With Robohead, we have a centralized source that captures all project notes, documents and approvals. As a project manager, I can easily log in and see the status of each project.

Cons

It would be convenient if we could hide previous versions within one board without having to create a second one in the review boards.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

P

Paul

Outsourcing/Offshoring, 101-500 employees

More than a year

5.0
September 2023

Aquent Developer SharePoint

Pros

It's a great way to track new projects and add notes to keep track of our progress.

Cons

There is honestly nothing at all! It works well for us when we start new projects and receive notes via email regarding changes to the projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Roshandra

Insurance, 500+ employees

Less than a year

4.0
September 2023

Great Tool for Managing Projects for work!

Pros

I love how easy it is to create projects for the company using this program.

Cons

The feature I like the least is that it does not provide an update once the assignment has been started.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

D

Deborah

Packaging and Containers, 500+ employees

Less than 6 months

5.0
December 2022

Love it!

Pros

As someone new to project management, I like the easy navigation and use of RoboHead. The platform is highly responsive to feedback, customizing the experience to each company. The support team is incredibly fast and helpful when you reach out.

Cons

I would like to have visibility into whether someone on my team is approving a request or is working on the project. Additionally, the ability to copy and paste users in the review section of the project form would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

K

Katherine

Automotive, 500+ employees

More than a year

5.0
December 2022

RoboHead Users for 20+ years

Pros

We absolutely love how customizable RoboHead is. Our team can easily create data fields based on project type. Additionally, the support provided by RoboHead is exceptional. They respond quickly to our inquiries and have implemented several enhancements we requested which is fantastic. We wanted to streamline our file delivery process to printers and vendors, and RoboHead allowed us to create library folders with specific permissions and attach notes to each file. This gives us proof of file transfer and receipt by the vendors and ensures consistency across the teams.

Cons

It would be beneficial to expand on the capabilities of Roboscripts. For example, when a review is marked as complete and approved in a specific project type, it would be great if the review files automatically transferred to the files tab of the project.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Information Technology and Services, 500+ employees

More than a year

5.0
December 2022

RoboHead review

Pros

I really like that it is specifically designed for managing creative projects and their workflow.

Cons

The user interface and experience feel outdated and require updating to enhance the customer experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jackie

Entertainment, 500+ employees

More than a year

4.0
December 2022

Great Product

Pros

RoboHead is a user friendly tool and is easy to learn.

Cons

There are numerous manual actions. It would be more efficient if certain actions triggered others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Keith

Marketing and Advertising, 51-100 employees

More than a year

4.0
December 2022

You will not be disappointed with RoboHead!

Pros

The ease of use is definitely one of its standout features and the support resources are general and comprehensive.

Cons

Building templates can be somewhat complex.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Alyssa

Wholesale, 500+ employees

More than a year

5.0
December 2022

Multi-functional project management system

Pros

The software's greatest strength is its customization for any area within the company. It is a dynamic project management system that can be easily adapted on the go.

Cons

The only thing that bothers me is the extra steps involved in assigning a project and the inability to customize reviews.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brooke

Alternative Medicine, 101-500 employees

Less than a year

5.0
December 2022

Super helpful & Excited for what is to come

Pros

In my opinion, RoboHead is fantastic for customizations, relatively easy to grasp and greatly supports our team's creative workflow.

Cons

I believe it can be a bit complex for new users, especially to understand what tasks need to be done and when. I look forward to when RoboHead introduces a feature similar to Microsoft Teams Dashboard, which allows users to easily prioritize their tasks and identify projects that can be delayed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

E

Emily

Packaging and Containers, 500+ employees

Less than a year

5.0
December 2022

Robohead Review

Pros

I find the user feature and reporting functionality quite useful for keeping track of our projects and assigned team members.

Cons

One feature that I dislike is the inability to copy and paste users into the next field. Currently each user needs to be manually entered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Y

Yuya

Design, 500+ employees

Less than a year

5.0
December 2022

User review

Pros

Having a visual representation of my hours on the website is a definite advantage. The sections I utilize are straightforward and intuitive.

Cons

There seems to be an abundance of unnecessary features for an average user like myself who simply wants to log hours.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Chris

Marketing and Advertising, 500+ employees

Less than 6 months

4.0
December 2022

Robohead

Pros

The review tools, notes, tasks and flexibility offered are great features. Whenever I face challenges, I can quickly reach out to RoboHead's support team for solutions.

Cons

I wish there was more control over the type of emails received by reviewers/contacts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

A

Andrew

Financial Services, 500+ employees

More than a year

4.0
November 2022

Ongoing updates

Pros

RoboHead consistently reviews and updates the system to meet user needs. The support provided is unparalleled, prompt, understandable, personal and thorough.

Cons

It would be great if the system had more direct capabilities for both waterfall and agile workflows, and improved task assignment during absences with temporary delegation.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

S

Suja

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
November 2022

Review from Suja from ACHE.org

Pros

Assigning tasks and receiving notifications when predecessor tasks are completed is something I like.

Cons

I prefer to have the automatic notification to the client when a project is completed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Aiden

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0
November 2022

Great, but has room for more innovation

Pros

I am a fan of the project templates and the fact that you can create them without any programming knowledge.

Cons

The software can be a bit quirky when it comes to automation. For instance, it should notify you when a proof has been rejected. But there is no such option available. Also, in the "My Work" tab, clicking on a project takes you to modify the project whereas I simply want to work on the project. This is something that cause frustration. Additionally, the dashboard provides limited value to me as a user. I did prefer to see my tasks rather than a list of metrics showing how many are blocked. By default, RoboHead comes with a setup that isn't necessary for most people. At times it feels like the software is hurriedly patched and fixed, with so much room f left or improvement. The potential is there, especially with the acquisition of DaVinci Workgroups. Both have their imperfections, but if the real touchpoints and pain points of customers are considered, something brilliant can be created. I hope this feedback helps.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

CE

Cesar Emilio

Computer & Network Security, 500+ employees

Less than 6 months

5.0
November 2022

The Best Tool EVER !

Pros

It is very easy to use as it allows you to effortlessly track your work and give personalize notifications to ensure you never miss anything.

Cons

So far, I haven't come across any cons. It works fine for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Michael

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
November 2022

Robohead Rocks! \m/

Pros

I absolutely love how user-friendly RoboHead is. As an admin, I often have to add new people to our user list without much time for training. Thankfully, RoboHead is intuitive and easy to learn without any help. And if any issues arise, the online support is unmatched! The reviewing feature in RoboHead is fantastic. The markup tools provided make it easy for anyone reviewing creative work to leave precise edits quickly and easily.

Cons

The only thing I like the least about the software is that not enough people on our team utilize its full potential including myself!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hien

Computer Software, 11-50 employees

3.0
November 2022

RoboHead is good for beginner who love get things organized

Pros

I had the opportunity to try out RoboHead through a Free Trial some time ago and it guided me step by step in learning its features and organizing work by category.

Cons

As I use RoboHead more often, I believe there is room for improvement in terms of the apps visuals and smoother actions. Advancements in this aspect would be beneficial.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

8

Functionality

6

E

Emily

Medical Devices, 500+ employees

More than a year

4.0
July 2022

Daily User - Project Management

Pros

RoboHead is incredibly easy and intuitive to use. The "Submit Enhancement Suggestion" feature is particularly very useful as many suggestions are taken seriously and implemented promptly.

Cons

The most challenging aspect of the software is the inability to update projects in bulk.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9