Total 46 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

26%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Michelle

Hospital & Health Care, 500+ employees

More than a year

5.0
June 2022

Nothing compares to RH for project managment!

Pros

The flexibility of this product is amazing. We can customize our forms to suit our specific needs. One of the best aspects of RoboHead is their exceptional Help Desk staff! They are incredibly responsive and always follow up to ensure we have what we need. I love everything about this system!

Cons

I can't think of anything I would change about RH. It suits my needs perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pedro

Consumer Services, 500+ employees

Less than a year

5.0
June 2022

The best experience

Pros

I really enjoy the organized nature of the platform and how it facilitates seamless collaboration among the entire team.

Cons

At the moment, I haven't encountered any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kimberley

Medical Practice, 500+ employees

Less than a year

5.0
June 2022

Office Manager Like RoboHead

Pros

Navigating through RoboHead is easy and I like how accessible project information is.

Cons

Reporting poses a challenge as I can never predict what will populate when.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Alice

Broadcast Media, 51-100 employees

Less than 6 months

4.0
June 2022

Pros and cons

Pros

I like the fact that I am being able to track the capacity and utilization of team members. It helps me understand their workload and availability.

Cons

There is a slight issue when trying to move a particularly short task on the Gantt chart. Clicking on it results in modifying the task instead of moving it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

B

Brian

Insurance, 500+ employees

Less than a year

5.0
June 2022

An amazing tool and resource for designer project management

Pros

It's an excellent tool for keeping all project components and updates on track. Additionally, it serves as a great connectivity tool that allows contractors to access it just like employees.

Cons

Occasionally, when I include a large attachment or there are numerous comments, the Save button can freeze which requiresme to start my specific edit from the beginning.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0
February 2022

Ultimately, we stretched switched products.

Pros

RoboHead excels at organizing projects and is very thorough. Assigning tasks is great. However, as an in-house design team we didn't require many of the features.

Cons

The main reason we switched was that we didn't need all the features. This software is better suited for agencies with billing rather than in-house teams. While we still track time, many of our projects are completed without a detailed step by step review process.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8