Total 46 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

26%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

J

Jacqueline

Entertainment, 500+ employees

More than a year

4.0
October 2023

Great Creative Management Tool

Pros

I love how easy it is to submit tickets and add notes to them. It keeps me organized and helps me stay on top of project management with our creative team.

Cons

Occasionally, there are issues with file uploads or opening attachments within tickets.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

K

Kimberly

Food & Beverages, 500+ employees

Less than a year

5.0
October 2023

Easy to track!

Pros

Having the ability to view my projects and track deadlines is extremely helpful. It also allows me to manage my freelancers' projects efficiently.

Cons

The ease of changing out someones name or using a dropdown function is great but sometimes cause trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lauren

Hospital & Health Care, 500+ employees

Less than a year

5.0
September 2023

Highly recommend

Pros

RoboHead has played a key role in our departments success and my own work. I love how we can customize it to fit our team's needs. I can't imagine working without it. It's an indispensable tool for our team's efficiency.

Cons

Occasionally, the page loading speed can be slow. Other than that I don't have many complaints.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J

Joseph

Medical Devices, 500+ employees

Less than a year

5.0
September 2023

A Generally Positive Experience using RoboHead

Pros

Adding and editing tasks is not a problem with RoboHead. We can easily switch roles and responsibilities between designated users on projects.

Cons

Something I am about to mention is important for us since we handle pre-production work for multiple projects simultaneously. Like it would be beneficial to have a more unified and clear view of "My Work" where projects are grouped together. Currently it's just a long task list and it's challenging to find out or figure out which task belongs to which project. Even cause trouble when sorting by "job" number. Having this information presented in a clearer manner would be highly appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

brian

Insurance, 500+ employees

Less than a year

5.0
September 2023

Robohead

Pros

The user-friendly interface makes it unproblematic for me to track my follow-up requests. It's really easy to use and navigate.

Cons

It can be frustrating to have to go back and re-enter certain fields after completing a form.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jay

Performing Arts, 500+ employees

Less than a year

4.0
September 2023

RoboHead Review

Pros

I love how I can see all my projects at once and certain functions, like leaving comments, are incredibly easy to use.

Cons

I wish there was a simpler way to catch up on projects when looking at a project and not needing to take any action. Currently it involves multiple steps and sometimes requires rechecking projects to figure out where I left off.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

M

Misael

Design, 500+ employees

More than a year

5.0
September 2023

RoboHead: A Vital Tool for Project Management

Pros

The project management capabilities in RoboHead are exceptional. The platform offers wide-ranging tools and features that streamline tasks, foster collaboration and provide real-time insights. This ensures efficient project execution and successful outcomes.

Cons

The multiple email notifications about new requests in RoboHead are the aspect I like the least about the platform. They can lead to email overload and disrupt my workflow, making it challenging to focus on important tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sujin

Hospital & Health Care, 500+ employees

Less than a year

5.0
September 2023

Keeping the team on track!

Pros

Creating projects, tasks and keeping track of everyone's progress is easy. I particularly like the ability to link different projects based on task prerequisites.

Cons

I find the reporting aspects a bit confusing. It would be great if it was more intuitive similar to Salesforce's report building.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Mailin

Internet, 500+ employees

Less than a year

5.0
September 2023

Robohead is simply the best!

Pros

It provides a great overview of all my projects, keeping me informed about what's happening. I always know exactly what's going on.

Cons

Sometimes our Brand Team members take a long time to respond.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

T

Tracey

Hospitality, 500+ employees

More than a year

5.0
September 2023

Satisfactionb Quaranteed

Pros

The product is incredibly user-friendly. Also it is a breeze to train others on it.

Cons

Updating can be time consuming and the in the beginning you may feel that everything is working slow for you.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Marketing and Advertising, 500+ employees

More than a year

5.0
September 2023

Project management for creative workflow

Pros

Robohead allows me to measure my creative team's workload and availability on a daily, weekly and monthly basis, which is essential for resource planning and forecasting project load. The project templates are also invaluable for standardizing recurring projects and automating the setup process.

Cons

While some additional features like the review tool are fantastic, they don't directly integrate with the platform as they are not part of the standard functionality. For instance the review tool doesn't directly automate with the task feature.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

M

Melissa

Medical Devices, 101-500 employees

More than a year

5.0
September 2023

Love My Robohead!

Pros

I absolutely love Robohead! The ease of navigation and use has made my daily tasks 1000 times easier. I interact with 30 or more people daily through their Robohead projects and the features and tools save me so much time.

Cons

I wish they do not make any changes in the software as it is perfect. I have no issues with the integration or onboarding process of RoboHead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lorren

Insurance, 500+ employees

More than a year

4.0
September 2023

Ease of use

Pros

I find it useful to be able to see comments from other contributors on documents.

Cons

Tracking my documents was not easy and posed difficulties.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
September 2023

Great for Project Management

Pros

As an Admissions Counselor, I collaborate with our Media and Marketing team to create marketing materials and promotional pieces. RoboHead facilitates this collaborative work.

Cons

There is room for improvement in tracking a project's progress throughout the process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Darcey

Insurance, 500+ employees

Less than a year

5.0
September 2023

RoboHead is a valuable project management tool

Pros

It integrates smoothly with the teams working on the project. Everyone has visibility into the projects status, who is responsible for what, the completion of tasks and whether the project is on track for completion. I love how it keeps me organized with task reminders.

Cons

The effectiveness of RoboHead depends on the people who use it. If someone consistently fails to update their tasks or ignores reminders, it can cause delays in the projects progress.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Kathryn

Leisure Travel & Tourism, 101-500 employees

More than a year

5.0
September 2023

Creative User

Pros

The built-in review tool and the organized task management make it easy to see when tasks are due and the status of each project.

Cons

There are technical glitches with links in some documents that disappear once the PDF is downloaded.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jen

Marketing and Advertising, 101-500 employees

More than a year

5.0
September 2023

Great flexible, customizable tool, with amazing support!

Pros

The team at Robohead has been very helpful. The concise and informative webinars are also fantastic. Robohead is very flexible and adaptable to various workflows.

Cons

Not having a dedicated app and relying on the mobile website is a bit challenging for me. There are a few tweaks and features I've requested. Some have been implemented while others have not.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kate

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
September 2023

MedReviewKT

Pros

Scheduling, communication and reporting are the key for our business. Being able to track projects from start to finish while keeping all communications and details in one place is something this software provides and we love it.

Cons

It would be nice to have certain features incorporated, such as the ability to modify a due date when a team member enters it in a schedule. Currently, the due date remains fixed and if modifications are needed, an alternative date cannot be input.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

erin

Insurance, 101-500 employees

More than a year

5.0
September 2023

I love robohead

Pros

The features are fantastic especially the ability to tag people in the notes section.

Cons

I believe the search tool function could be improved especially when searching for specific key terms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

gwen

Financial Services, 51-100 employees

Less than a year

5.0
September 2023

Help keep our team focused and on track

Pros

RoboHead is easy to set up and learn. It keeps us on track and I like the option to make edits and share them with the entire team.

Cons

If team members are not attentive, they may revert to using email for approval. We also need guidance/training on duplicating past events each year; we seem to have accidentally duplicated the dates (including deadlines) which requires us to spend a lot of time correcting them.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8