Total 5800 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CA
Charith Adikari

Non-Profit Organization Management, 1-10 employees

Free Trial

4.0

“Reliable team management tool”

Pros

Asana has been one of the most user friendly and dependable team management tools we've used in our organization. It makes coordinating work across the team much more manageable and has been very reliable overall.

Cons

Its value feels mostly limited to project management work and once a project is finished, there isn't much ongoing use for it. Another limitation is that each task can only be assigned to one person and it would be much better if it also included an internal CRM system.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

5

NF
Natasha Fernandez

Computer Software, 500+ employees

Less than a year

4.0

“provide clear project visibility”

Pros

Using it day to day is not a hassle and it gives a clear view of how the project is progressing.

Cons

Having to open each subtask one by one to see the details is a bit inconvenient.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Computer Software, 51-100 employees

Less than a year

4.0

“Top tool for task tracking”

Pros

It works really well for managing tasks especially if you're the kind of person who stays extremely on top of every detail and keeps close track of everything.

Cons

At the same time there's so much going on that it's hard to push myself to use it regularly with all the features and functionality packed into it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

5

CD
Cassandra Davis

Publishing, 1-10 employees

More than a year

4.0

“free plan is the best”

Pros

Having this much functionality in the free version is a big plus. I run a small business so I don't really need most of the paid features right now but I'd have no problem upgrading when the time comes. It keeps all of my projects organized and helps me stay on top of everything I have going at once. Since there's also a mobile app, I can check progress and update or adjust tasks from anywhere.

Cons

I honestly don't feel like anything is missing or needs improvement. Since I am using it as a solo user, I don't make use of most of the team features so I cannot really speak to how those perform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

5

Functionality

5

KM
Kim Moran

Computer Software, 1-10 employees

More than a year

5.0

“Daily workflow powerhouse”

Pros

It's part of our everyday workflow and has been working really well for us. The Zendesk integration fits in nicely and it's helpful that you can assign either an entire team or specific individuals to a project. Keeping up with each assignee's progress day by day is also easy and making edits or updates when things change is quick to do. When a project is finished, you can close it out without losing access to the notes which has been really useful. there are so many positives with this platform.

Cons

We really haven't run into any downsides with it. It's become such an essential part of our software company's day to day operations.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EA
Emmanuel Ayoola

Education Management, 51-100 employees

Less than a year

5.0

“Excellent value for teamwork”

Pros

Compared to what we pay, the value we get is way beyond expectations. Task management and delegation are at the core of how we work. Updating task details is no longer a problem which makes a big difference daily. Plus team collaboration is essential for us and this tool makes it easy. Project management is fantastic too as the bird's eye view lets everyone see what's done, what's in progress and what still needs attention from start to finish.

Cons

We still haven't really figured out how to use the priority system effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CC
Caroline Cantrell

Computer Software, 101-500 employees

Less than a year

4.0

“All project details in one place”

Pros

It keeps everything related to a project together in its own online workspace so all the information lives in one place.

Cons

I still need stronger document creation and tracking, plus clearer visibility into status at both the task and project level, including priorities, changes, individual ownership, responsibilities and dependencies. That said some of this may come down to how the project was configured rather than the platform itself.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

MY
Marco Yolo

Marketing and Advertising, 51-100 employees

Less than a year

5.0

“Clear project management hub”

Pros

I had a really great user experience. As overall the tool seems clear and easy to use.

Cons

I haven't felt that anything is missing as it has everything needed for project management in one place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HK
Harshal Katre

Accounting, 11-50 employees

More than a year

5.0

“Perfect task tracking that delivers”

Pros

Adding tasks and keeping track of them is really easy with this tool which makes staying organized a lot simpler.

Cons

At times the software can feel a bit heavy and takes longer than expected to load.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Defense & Space, 11-50 employees

Less than a year

4.0

“Flexible project management features”

Pros

There are plenty of features to tailor the platform to the way you work which makes managing projects much more practical for different types of agencies and businesses.

Cons

Getting comfortable with the software at the beginning can be a challenge since it isn't especially user friendly for first-time users.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

MM
Mohammad Mahdi

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0

“Useful task tracking platform”

Pros

Asana has been very helpful for project management. It offers a simple way to keep track of tasks and stay on top of the workflow.

Cons

The app's user interface could be better and the server connection needs to be more reliable and optimized.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Computer Software, 500+ employees

Less than 6 months

5.0

“timeline tracking done right”

Pros

Managing user stories works really well and the task hierarchy keeps everything organized. The one-page status tracking is especially useful for getting a quick overview and the timeline and calendar views make planning and monitoring work much more effective.

Cons

Roadmap management still needs improvement and I'd also like better integration with Confluence and configuration management tools.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

KM
Kate Marsh

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“Strong project planning”

Pros

Planning and tracking projects with other team members is easy and it works really well for collaboration.

Cons

There's nothing specific that causes problems for the way I use it although it doesn't offer quite as many features as some other project and task management tools.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

6

A
Anonymous

Information Technology and Services, 1-10 employees

Less than a year

5.0

“Fantastic task scheduling”

Pros

Asana has been the best tool for me when it comes to managing projects and planning tasks. Creating tasks feels very simple and keeping track of each task's status is just as manageable. The sub-task feature is a big advantage too since it lets me break larger tasks into smaller parts based on how complex they are. Overall my experience with it has been very positive.

Cons

One thing I have noticed is that it includes a lot of features even when you just want to create a basic task. While it is user friendly, I still feel it takes a bit of experience and practice to really use it well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

AAM
Adamu Ahmad Muhammad

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0

“Powerful KPI tracking”

Pros

Keeping an eye on KPIs and tracking progress is where Asana really helps. It gives me a clear view of where things are headed and helps me understand the direction for growth.

Cons

The downside is that it can feel pretty complex and getting it deployed and used properly takes time and effort.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

RO
Romain Omanda

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“Effective project management software”

Pros

It does a really good job of helping us keep our projects organized and managed effectively.

Cons

At the moment I don't have any complaints about it and I am satisfied with the service overall.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

8

A
Anonymous

Higher Education, 500+ employees

Less than 6 months

4.0

“Helpful team task tracking”

Pros

The tool works well for keeping track of tasks across a project and makes collaboration with the team much easier.

Cons

The interface could be designed better and compared with some other tools, this one is not as easy to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

TR
Tara Reed

Mental Health Care, 1-10 employees

Free Trial

5.0

“easy access for everyone”

Pros

Getting into the platform is simple for both me and everyone else on the team.

Cons

my only regret is not discovering it sooner. I really don't have anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SPE
Sans prenom ekongolo

Internet, 1-10 employees

Less than a year

4.0

“Comments beat email”

Pros

One thing that really worked well for me is how Asana supports both formal and informal communication. It helps cut down on excessive messaging and using comments often feels much more useful and important than relying on email.

Cons

The part I liked least is that it doesn't seem to take the quantity of the service into account and that's something it really should consider as well.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

6

Functionality

7

A
Anonymous

Computer Software, 51-100 employees

Less than a year

5.0

“Flexible kanban fit”

Pros

Kanban boards have been really useful and it integrated into our environment without much trouble.

Cons

It does take some experience to use well and there are also a lot of features to work through.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8