Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

KJ

Kevin Johnson

Environmental Services, 500+ employees

More than a year

5.0
June 2026

Great collaboration and reporting

Pros

Working in operations I use this tool almost every day and it has become my go to work management platform. It helps me plan our operational activities effectively and keep close track of progress at every stage. One thing I really like is how well it supports collaboration with teams across other departments which keeps everything aligned and helps our operations move forward without disruption. The reporting and documentation side is also a big plus since it provides strong analytics and reporting tools with detailed insights into performance and ongoing work. Its visualization features are also worth mentioning because they make it much easier to present our operations clearly and get a real time view of progress and current status. On top of that planning work in the tool seems very easy thanks to its task organization and prioritization features which help us map out execution in the best way possible to achieve strong results.

Cons

Using it has been a very positive experience. It's one of the most user‑friendly tools I work with. The features are well organized and the interface feels simple so everything is easy to use. I haven't run into any issues or found anything I dislike about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AH

Allison Handshuh

Health, Wellness and Fitness, 500+ employees

More than a year

1.0
June 2026

way too overpriced

Pros

there's nothing here I'd recommend. It seems like a dressed-up spreadsheet with barely any real functionality and the money would be better spent on almost any other option. I'd pick SmartSheet over this without hesitation.

Cons

Pretty much every part of it has been frustrating. It isn't user friendly at all and linking note pages with task creation is incredibly finicky, to the point that you have to follow a very specific sequence just to make it work properly. On top of that the software updates only make things more irritating and never seem to improve how it functions or how usable it is.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

2

Functionality

1

BA

Blake Arnold

Retail, 101-500 employees

Less than a year

4.0
June 2026

Clean project tracking that wins

Pros

Across different departments it has given us a really clean way to keep projects and tasks organized. Instead of important details disappearing into long email threads, everyone can clearly see what's assigned, what's in progress and what's actually finished. It's been especially helpful for coordinating IT projects and cross-department initiatives across our locations since you can bring in the right people without setting up unnecessary meetings. The timeline view has been particularly useful for keeping long-term projects on track while still staying on top of all the smaller moving parts.

Cons

Getting everyone fully on board has taken time. Some staff picked it up right away, while others still fall back on email or verbal updates for things that really should be managed in the tool. The free version also has enough limitations that it pushes you toward a paid plan sooner than you might want which matters when you're a nonprofit trying to stay mindful of software costs. On top of that some of the more advanced automation and reporting tools take a bit of digging to configure correctly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

GS

Giu Seppec

Furniture, 11-50 employees

More than a year

4.0
June 2026

Strong planning and teamwork

Pros

With it keeping daily tasks and projects organized is very easy. It offers excellent automation, multiple project views, great integrations with other tools and strong collaboration features that help teams work together better.

Cons

It is highly customizable and its features are simple to use. But I'd just love to see AI capabilities included across all pricing tiers.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

AB

Alexis Badeau

Government Administration, 11-50 employees

More than a year

5.0
June 2026

Organized teamwork that delivers

Pros

Keeping work organized has been much easier with this tool. It's great for tracking progress, assigning tasks and keeping the team aligned. It handles projects of any size well and the integrations make collaboration feel effortless.

Cons

The task reminders are helpful but it would be even better if the alerts for incomplete tasks were stronger.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AM

Alessandra Mafrici

Music, 500+ employees

More than a year

4.0
June 2026

Powerful task tracking tools

Pros

It makes task ownership incredibly clear and the option to include subtasks, attachments and discussions inside the same card keeps everything from ending up in different places. The custom automations are also a big help and save me valuable time every day.

Cons

At the same time all of those features can work against it a bit. New team members often face a pretty steep learning curve and can feel overloaded by the sheer number of buttons and options. On top of that the free version has become more limiting over time and moving to a paid plan can be a significant monthly cost for smaller organizations.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

5

DT

Daniel Tucker

Information Services, 11-50 employees

Free Trial

2.0
June 2026

Useful automation, costly plans

Pros

One thing that really helps with this tool is how much you can do with automation. It cuts down a lot of repetitive work and the integrations with third-party tools like Teams and Salesforce make it fit nicely into an existing workflow.

Cons

The pricing seems expensive when you compare it with similar platforms. On top of that there are too many alerts coming through and the level of support available is lacking.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

4

Functionality

5

EK

Eranda Karamuca

Accounting, 51-100 employees

Less than 6 months

4.0
June 2026

Visual timelines keep projects on track

Pros

Having everything laid out by project and on a visual timeline really helps me stay organized. It makes it much easier to keep track of my own work as well as what the rest of the team is handling.

Cons

workspace can feel pretty cluttered and harder to read than I'd like. I also end up making a number of manual tweaks while I am working in it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

KH

Kira Hughes

Information Services, 1-10 employees

Less than 6 months

4.0
June 2026

Clean boards deliver satisfying wins

Pros

One of the biggest wins with this is that it wipes out the need for constant status meetings. Instead of chasing someone down for the third time to ask whether a graphic is finished, I can just check the board and see it right there. The interface is really clean and honestly hitting a deadline and seeing that little mythical creature pop up on the screen makes those small victories weirdly satisfying. The custom fields are also a huge plus because they let us organize and track projects in a way that actually matches how our team thinks, rather than forcing us into some complex template.

Cons

When a team doesn't have clear rules for how everyone should use it, things can get messy fast, with overlapping tasks and nonstop notifications everywhere. On top of that switching between list view and timeline view can feel a little awkward when you're working on large, multi-phase projects with a lot of dependencies to keep track of.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

BR

Brendan Roberts

Computer Hardware, 51-100 employees

Less than a year

4.0
June 2026

smart automation wins

Pros

Having Board, List, Timeline and Calendar views all in one place is a big advantage because it lets you track project progress in whatever format works best for you. It has done an excellent job of keeping our team on the same page with deadlines and the automation tools especially rule-based task assignments, have cut down a lot of the manual admin work for us.

Cons

Costs can climb pretty quickly once you start adding more users or need the advanced premium features. On top of that the large number of options and settings can be a bit overwhelming for new team members who only need something as simple as a basic checklist.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

PT

Petru Tagarcea

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
June 2026

perfect for team organization

Pros

This one really shines when it comes to organizing work at scale. It gives a clear view across multiple teams, timelines and tasks, all brought together in a single workspace which makes coordination much easier.

Cons

It takes a bit of time to learn as there's an initial learning curve because it's not instantly user friendly. So I feel like more video tutorials or guided walkthroughs would probably make onboarding better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB

Erick Brault

Retail, 101-500 employees

More than a year

4.0
June 2026

Centralized planning that delivers

Pros

Task creation, assignment and tracking all work really well in it. Also it is very easy to use and gives everything a centralized dashboard. The kanban boards, timeline, calendar and list views are all excellent for planning work and estimating how much time a project will take.

Cons

Overall it has been a dependable tool for me and it rarely lets me down. That said adding more AI features for tasks and improving the reporting would make the overall user experience even better.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

CM

Caitlin Matanle

Publishing, 1-10 employees

Less than a year

4.0
June 2026

Strong workflow visibility

Pros

As a project management tool it does a good job of showing exactly where each team member is within the overall workflow. It's a great option for keeping projects organized and tracking progress across the team.

Cons

There's a bit of a learning curve and some parts don't feel user friendly right away. It's definitely worth setting aside time for proper onboarding to get the most out of it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

BB

Bonnie Beauchamp

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
June 2026

Powerful work tracking and automation

Pros

Asana turns work management into something really manageable by combining task tracking, project tracking and progress reporting into our larger objectives and goals. Team collaboration seems natural with comments, tagging and task assignments built in. The rules, automations and custom fields let us tailor the platform to fit the way we work instead of forcing us into a complex setup. It cuts down a lot of the repetitive admin work on our side and gives us more time to focus on the things that actually matter.

Cons

One frustration is that it included certain features in the original Enterprise plan when we signed up, then shortly after introduced a higher Enterprise tier and moved some of those capabilities behind an added paywall. It also feels like the company has become a bit too focused on AI while older feature requests have been left unresolved for a long time. Another thing we'd really like to see is the ability to assign a single task to multiple people.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

RL

Rosa Lucas

Information Technology and Services, 1-10 employees

More than a year

4.0
June 2026

good project tracking tool

Pros

Using this tool I can assign tasks, set deadlines and break larger projects into smaller, manageable steps. The collaboration features are really useful too since anyone can leave comments directly on tasks.

Cons

It is a little bit overwhelming because there are so many features to explore. The mobile app also doesn't feel very flexible at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JV

John Voegtlin

Non-Profit Organization Management, 1-10 employees

More than a year

2.0
June 2026

annoying AI upsell

Pros

On the task side it handles the basics well for personal organization and it also does a good job with project management when assigning work to specific people. The guest user setup feels especially flexible which has been really helpful for an organization like ours that works with a large number of volunteers.

Cons

The frustrating part is how much they keep pushing A.I. into a product that really doesn't need it. On top of that they expect you to pay extra to use it. It used to be the typical upgrade your plan to unlock more features kind of thing but now it feels more like here's a free trial for something we'll eventually bill you for based on how much you use it.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

4

EB

Erica Brand

Information Technology and Services, 1-10 employees

More than a year

5.0
June 2026

Task tracking that clicks

Pros

Keeping track of work became much simpler with Asana because I can assign tasks and monitor progress without constantly sending reminders. The board and timeline views are especially helpful for handling bigger projects and keeping everything on track.

Cons

Getting some of the more advanced features and workflows configured does take a bit of time. Even with that, it has still been very helpful for keeping my team organized.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

SL

Sai L

Health, Wellness and Fitness, 500+ employees

Free Trial

4.0
June 2026

user friendly interface

Pros

From day to day task tracking to cross-functional teamwork, it handles both really well. Also the interface is user friendly and the way it organizes projects and responsibilities makes everything clearer which has had a noticeable impact on our team's productivity.

Cons

Some of the more advanced features and customization options take a bit of time to learn. On top of that the pricing tiers may be something smaller teams need to think carefully about.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

MS

Marvin Schroder

Computer Software, 11-50 employees

Less than 6 months

1.0
June 2026

Too complex for our team

Pros

Asana is a very comprehensive tool for task planning and tracking. It offers a wide range of options and features and there's probably a solution for just about every use case.

Cons

Unfortunately our experience with it wasn't very good. We tried switching to this tool but ended up giving up after about six weeks because it was simply too complicated. We had to create too many workarounds to fit our existing workflow. The documentation and the information we found online weren't really helpful for the issues we ran into and when that was combined with the fairly high price, we ultimately decided not to continue with it.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

3

Functionality

4

SS

Sarita Singh

Computer & Network Security, 500+ employees

Less than a year

5.0
June 2026

proven beneficial for us

Pros

Keeping projects organized in it has been one of the biggest advantages for me. As it puts task assignment, progress tracking and overall planning all in one place which makes day to day work much easier to manage. The interface is user friendly, team collaboration flows naturally and the customizable workflows do a lot to keep everyone aligned and productive without making the process feel too overwhelming.

Cons

One downside with it is that some of the more advanced features take a while to understand especially when someone is just getting started. It can also start to feel a little overwhelming when you are handling large projects with a lot of tasks and some of the better reporting and automation tools are locked behind the higher-tier plans.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9