Pam Boney
Human Resources, 11-50 employees
More than a year
“We stay organized using agile”
Pros
Works seamlessly and we have never had to write anyone or get support of any kind. Great UX that enables agile kanban. Affordable and flexible pricing. Hope it stays that way.
Cons
Nothing I can think of.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 500+ employees
Less than a year
“Amazing project tracking hub”
Pros
We've been using Asana as a calendar to keep track of projects and get a clear view of how different teams are moving work forward. Lately, we've also started leaning on it more for task management and it's been really useful for that as well.
Cons
There is a bit of a learning curve when it comes to the task management side. The dashboard hasn't felt quite as simple as some of Asana's other features but overall it's still an excellent platform once you get comfortable with the interface.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Karen M.
Accounting, 1-10 employees
More than a year
“fantastic task tracking and reporting”
Pros
Keeping up with day-to-day tasks and assigned projects is much more manageable now. The interface is very simple to use and I can stay organized by integrating tasks from my calendar and email. Reporting is also really helpful because I can quickly check my progress and compare where I stand with others on my team.
Cons
Honestly I can't think of anything I dislike about Asana right now. I've used it at two different companies over the years and it has continued to evolve along with technology.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Biotechnology, 101-500 employees
Less than a year
“clean interface and useful dashboards”
Pros
Working with this software has been a really positive experience because the interface is clean and simple to navigate which makes staying on top of tasks much more manageable. It does a good job of helping you track deadlines and collaborate with teammates without everything becoming overwhelming, thanks to its flexible project views and strong team management features. The dashboards and reports are also very helpful when you want a quick snapshot of progress and overall status.
Cons
One downside is that many of the more advanced features are locked behind higher-tier plans so the cost can add up quickly especially for larger teams. While the reporting and automation tools are useful, they can still feel somewhat limited when you compare them with more specialized platforms. It can also be challenging to manage very complex projects that involve a lot of dependencies.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Kristopher S.
Education Management, 101-500 employees
More than a year
“Helpful reminders and teamwork”
Pros
Checking things off keeps me motivated especially since I'm very progress-driven. I can be pretty forgetful too so having a to-do list there helps me stay on track every day without covering my computer in sticky notes and cluttering up my workspace. The reminders are really useful because I can get notifications daily or just open the app on my phone anytime to make sure I'm not missing a time-sensitive task. A lot of the time, I even look at my list for the next day so I can mentally prepare for what's coming. Another part I really enjoy is the collaboration side of Asana. Whether it's a group assignment, a task passed to someone else or something assigned by a manager, it's simple to follow progress and see what's been completed. It helps everyone stay informed in an online workspace where communication can otherwise fall through.
Cons
It's very easy to forget those entirely because even though there is a section for "no due date" tasks, so it doesn't really prompt you to go back and review them just in case something important is sitting there. I'd honestly like to see an occasional pop-up reminding you that you have overdue unchecked no-date tasks. It can also start to feel complicated pretty quickly. There are features I still avoid using because I don't fully understand them and I worry I'll mess something up. For instance, I don't personally create team projects for collaboration. That said I can tell they'd probably be very useful if I took the time to learn them. From the receiving side of those shared projects, the experience has been pretty solid. In the end though, Asana can feel a bit like learning the quirks of a new computer.. you have to know where to look to find projects and shared tasks that don't automatically show up on your task calendar.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Estela G.
Law Practice, 11-50 employees
More than a year
“Simple task tracking wins”
Pros
Asana feels very user-friendly and the interface was simple enough to make organizing projects and managing tasks simple. It has solid task-tracking capabilities, clear ways to structure work across teams and useful reporting tools that make it easier to see progress, timelines and upcoming deadlines.
Cons
Some of the more advanced features and reporting options are only available on higher-tier plans. Handling a large number of tasks can also require some extra organization although the platform's usability and strong core features still make it a very capable tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richwell A.
Utilities, 1-10 employees
Less than a year
“task dependencies boost planning”
Pros
One thing it really does well is task dependencies. They make it much easier to map out complicated project workflows and see clearly how one task affects the next. That visibility has noticeably improved the way we plan projects and helped us spot bottlenecks before they turn into bigger problems.
Cons
Pricing is noticeably steeper than competitors like Monday.com when you compare similar features. On top of that, not having built-in email integration is pretty frustrating since being able to send tasks or updates directly from Asana without switching platforms would make a big difference.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jordan
Electrical/ Electronic Manufacturing, 101-500 employees
More than a year
“Powerful goal tracking platform”
Pros
After trying several project management tools, we chose this software two years ago for our continuous improvement team projects. It separated itself from the others by letting us track tasks all the way up to the objective and strategy level which makes it possible to connect projects directly to business goals and monitor their progress clearly. The desktop app is user-friendly and the dashboards can be customized to follow objectives, progress and approvals. Given how much value it brings to our business and organization, Asana is priced extremely well.
Cons
It can feel a bit overwhelming at first although those setups are fairly simple to adjust after they've been created.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Taylor K.
Individual & Family Services, 1-10 employees
More than a year
“Best project organization tools”
Pros
Keeping larger projects, tasks and assignments organized across different team members is much more manageable. It doesn't take long to learn and the platform is simple to edit and navigate once you get started. The non-profit discount is also a big plus since it helps lower our overhead costs and lets us put more funding toward our programs and the people we serve.
Cons
Something that would make it better is having more peer-to-peer ways to connect with other Asana users and learn practical tips for getting the most out of it especially in a non-profit setting. A lot of business-focused tools and services need adjustments to really fit non-profit organizations and that perspective usually isn't covered much in the Q&As or support materials.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Hollie G.
Construction, 11-50 employees
More than a year
“Good job tracking and search features”
Pros
something I really appreciate is being able to stay on top of each individual job that comes through from a property management company we work with regularly. I can also search by address later and quickly pull up previous repairs completed at that same location, along with the photos and details which is really useful.
Cons
There are a few quirks here and there but overall it has worked the way it's supposed to from what I've seen over the past several years.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ashtin D.
Marketing and Advertising, 11-50 employees
More than a year
“Amazing AI intergration”
Pros
Having all my tasks and assignments organized in one place has been really useful. The AI feature also does a good job of helping manage projects.
Cons
A few of the recent updates to the project boards have taken some getting used to. I'm still adjusting to the new project layouts and learning how to work with the new views.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Felixe Calis T.
Information Technology and Services, 1-10 employees
Less than 6 months
“Fantastic task tracking hub”
Pros
One of the best parts is how effectively it keeps tasks organized and helps manage teams and workflows. It lets you plan projects, assign work and monitor progress all from a single place which makes staying on top of everything much easier.
Cons
The part I like least about Asana is that it can feel a bit confusing for new users so getting started and learning how to use it can be difficult at first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Higher Education, 101-500 employees
More than a year
“packed with project tools”
Pros
Right away it felt like a feature-packed platform and honestly one of the strongest project management tools out there, both for team leads and for the people actually handling the day-to-day work. It does a really good job of keeping tasks organized, sharing progress updates and reporting on what the team is accomplishing.
Cons
New users may need a little time to get comfortable with it although the learning curve is manageable. Because it's such a powerful platform, there are also moments when it feels more complex than necessary.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Financial Services, 500+ employees
Less than 6 months
“Team coordination done right”
Pros
Getting work tracked feels very simple. It does a really good job of keeping tasks visible, teams organised and everyone on the same page. The features are laid out clearly and collaboration between teammates happens without friction.
Cons
The reporting tools on the advanced side can feel a bit limited and when projects get larger, setting everything up can take extra effort and become somewhat tedious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ibrahim A.
Marketing and Advertising, 1-10 employees
Less than 6 months
“clean task tracking”
Pros
Creating tasks is quick, assigning them to people is simple and it gives a clear view of project activity without having to dig through complicated settings.
Cons
A few really useful features are only available on the paid plans and it can start to feel somewhat limiting when you need to handle more complex workflows or want deeper customization.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brennan Blair
Website, 101-500 employees
More than a year
“Wonderful project management software”
Pros
It is easy to use Asana and integrate with other applications. It gives transparent snapshot of project progress with real-time insights.
Cons
Asana has been great product despite few downtimes that are rare to experience during network overload.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Osman F.
E-Learning, 101-500 employees
More than a year
“Team updates that keep us aligned”
Pros
It's been really helpful for keeping our team connected and making it simple to share daily and weekly updates with everyone.
Cons
The platform itself hasn't changed much since we first implemented it so we still depend on a separate tool to track some of our other projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jami S.
Market Research, 101-500 employees
More than a year
“powerful tracking and reporting”
Pros
Once you get settled into how Asana works, it becomes very user-friendly. It integrates well with other platforms like Salesforce and Asana and it does a strong job of keeping tasks and projects organized and visible especially across larger teams. The dashboard features are also really useful for reporting.
Cons
Getting started can be challenging. There are a lot of specific features, terms and setup details so it can take new users some time to fully adjust. And when bugs or technical problems come up, it can sometimes take a while to hear back from the support team.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Richard
Information Technology and Services, 500+ employees
More than a year
“Clear visibility but can get noisy”
Pros
What this tool does really well is give a clear view of what's happening across work and the flexible project views make it easier to manage tasks in the way that suits the team. It's fairly simple to use and the integrations with tools like Teams and Slack are also very helpful.
Cons
Asana can start to feel complicated and a bit noisy when the right structure isn't set up from the beginning. The pricing can also climb pretty quickly if you need access to more advanced features.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Mai M.
Hospitality, 11-50 employees
Less than 6 months
“efficient project views”
Pros
Switching between project views felt really convenient and being able to create multiple views within a single project made it simple to share the most important information with my team at the same time.
Cons
I don't really have any complaints. It took me a little while to get used to the platform since I'm a slow learner but once I adjusted, I became familiar with it and now feel confident using Asana.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10