Total 1970 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

30%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

ST
Sue T.

Accounting, 500+ employees

More than a year

5.0

user-friendly interface

Pros

I found that the things I appreciated most about Asana were its simple learning curve and the user-friendly interface which made it simple to use, tracking tasks became effortless once I began uploading related links and research documents to each task.

Cons

Honestly I can't think of any negatives to mention about Asana I have no complaints because as a project management solution it helped me to track my projects adequately and without issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Warehousing, 11-50 employees

More than a year

4.0

Useful for project timelines

Pros

I've found it really useful for keeping project timelines current and ensuring tasks stay on track and the team's real-time notifications are a major plus for staying coordinated.

Cons

One annoyance I run into is that the site gets updated without any heads-up so I end up having to navigate and relearn the changes myself.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

AE
Ann E.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Lightweight for multiple projects

Pros

I think Asana is a lightweight platform for coordinating multiple projects, staff and tasks�. and it's easy to pick up.

Cons

I've tried a few project management apps and they all take some getting used to. But Asana's learning curve is pretty gentle and honestly, I've found its features keep getting simpler over time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SM
Sampad M.

Information Technology and Services, 11-50 employees

More than a year

4.0

Adapts well to agile

Pros

I appreciate this tool because it adapts so well to agile ways of working, sprint planning, backlog grooming and handing out tasks are far simpler when I use its templates and customizable sections which let my team move faster and stay organized.

Cons

It lacks development-specific tools: I miss burndown charts and velocity tracking and when projects grow large and include many collaborators the interface starts to feel cluttered and harder to manage.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

NC
Nathan C.

Education Management, 1-10 employees

More than a year

5.0

simple for task delegation

Pros

For me it's simple to track and delegate tasks and it has genuinely helped our team arrange our daily workload so we always know which projects each person is working on.

Cons

I didn't find many flaws with Asana, though one thing did get a bit annoying: I'd get notifications for tasks that belonged to other people just because I was listed on them. It cluttered up my feed and felt unnecessary.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

CK
Christina K.

Sports, 11-50 employees

More than a year

5.0

Helpful for team tracking!

Pros

Asana stands out for me because it lets me add numerous teammates and assign them precise tasks and I find it particularly simple for managers to track others' responsibilities while also keeping themselves accountable.

Cons

Sometimes I get overwhelmed by the flood of needless email alerts that the app sends out which could be trimmed down because apart from that nuisance I honestly can't think of any other drawbacks to the program.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

RP
ryan p.

Design, 1-10 employees

Less than a year

4.0

Useful for course tracking

Pros

I've found this platform really useful for taking courses because it allows instructors or mentors to assign tasks and continuously monitor my progress which helps me stay organized and on track with my learning.

Cons

At times I struggle to quickly access pinned notes or tasks that were assigned outside the usual lesson structure particularly when they aren't directly tied to the original plan and that makes locating those items more frustrating than it needs to be.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AG
Alejandro G.

Computer Software, 11-50 employees

Less than a year

4.0

best for organizational management

Pros

My team and I quickly made this platform our go-to for organizational management largely because its customer support is genuinely responsive and engaging which immediately stood out to us since adopting it, routing tasks to the right person and tracking follow-ups has become incredibly simple something we had struggled to do before.

Cons

I haven't come across any problems with the app's features, it consistently fulfills my needs and ever since I started using it there haven't been any complaints or shortcomings to report.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

MM
Mukesh M.

Marketing and Advertising, 11-50 employees

More than a year

5.0

Great subtasks and workload views

Pros

I really appreciate that I can create subtasks, attach files and leave comments so all the conversations and materials for a task stay centralized. Also the timeline and workload views give our team a clear, visual sense of who's overcommitted versus who has capacity which helps prioritization and planning.

Cons

The stream of notifications balloons fast and becomes hard to manage and on top of that the interface can come across as fairly daunting for newcomers particularly when juggling several projects at once.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EW
Elizabeth W.

Management Consulting, 11-50 employees

More than a year

5.0

Go-to planning for large teams

Pros

In my experience this is the go-to planning tool because it lets me organize and monitor tasks across large, cross-functional teams, providing visibility and coordination that keeps complex projects moving forward.

Cons

Honestly the onboarding and training feel insufficient, I wish more of the guidance were built directly into the software through contextual help buttons and interactive pop-ups that appear as I work since at the moment I frequently end up searching elsewhere for answers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK
Sara K.

Marketing and Advertising, 1-10 employees

More than a year

4.0

Delivers the best results when tailored to workflows

Pros

I've used Asana across multiple companies for many years and in my experience it delivers the best results when an organisation invests time in setting it up and tailoring its configuration to match workflows, what I really value are the customizable fields, the ability to duplicate projects easily, the simple task-tracking (including optional integrated time-management tools) and how it helps keep an entire team neatly organized.

Cons

I think the cost can become quite steep for larger teams if you want to unlock extensive customisation and get full value from its feature set while it may be reasonably suitable for big enterprises with the budget to support it, I don't find it as practical or cost-effective for smaller businesses.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

RV
Ravi V.

Construction, 500+ employees

More than a year

4.0

paid features are locked

Pros

In my opinion, Asana is an excellent project-management app, with lists, boards and timelines that make organizing tasks simple, I also like that it hooks into Slack, Google Drive and email which I think is a really handy capability.

Cons

Personally I get frustrated because several advanced functions, such as workload balancing and higher-level reporting, are locked behind paid plans, meaning I can't use them unless I upgrade, on top of that, the sheer volume of Asana notifications that land in my inbox is a real nuisance.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

TB
Tracie B.

Non-Profit Organization Management, 1-10 employees

More than a year

4.0

Simple tool with great organization

Pros

What I like most about this tool is how simple it is to use since I can color-code projects, set due dates and notifications for specific days, assign tasks to teammates and create nested subtasks within tasks and projects, my workflow feels much more organized and simple to manage.

Cons

On the mobile app the biggest drawback I came across is the inability to arrange projects and tasks on my dashboard by priority so tasks from different projects end up mixed together and don't appear in a clear priority order which makes it difficult for me to focus on what matters most.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

RT
Ricki T.

Marketing and Advertising, 1-10 employees

More than a year

4.0

Keeps work neatly arranged

Pros

Keeping my work neatly arranged is something I really value since I can sort everything by project and even split larger jobs into detailed subtasks for better clarity and follow-up.

Cons

What frustrates me is the lack of built-in time tracking per task because it means I have to depend on several different platforms to log hours and manage timelines which adds unnecessary complexity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

CB
Crystal B.

Banking, 101-500 employees

More than a year

5.0

Changed HR collaboration

Pros

In our HR group of just two people even though each of us handles distinct day-to-day responsibilities, there are several overlapping tasks that either one of us can pick up when needed and using Asana to build consistent project templates for every process has allowed both of us to jump into a project, complete assigned items and tick things off the checklist, as a result, it really changed how I manage and execute HR work and made our collaboration far more efficient.

Cons

Honestly I find the platform very user-friendly and in the rare instance when I needed help I only reached out to customer support once, they guided me to the precise answer I was looking for and, crucially, recovered information I thought I had accidentally erased so I didn't lose any of my work and felt supported throughout the process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WW
Washi W.

Information Technology and Services, 1-10 employees

More than a year

5.0

clear visual workflow

Pros

For my team, Asana has replaced the glitchy spreadsheets and never-ending email threads by giving us a clear, visual workflow that makes tasks and timelines easy to follow and in my experience it truly stands out as the best option on the market for project and task tracking, I also find it simple to use and whenever I've needed assistance their customer support has been exceptional.

Cons

Can't say I've come across any real problems with the software for what we do but if I have to mention one drawback it's the initial learning curve which felt fairly steep and required a bit of time and patience before the interface started to feel natural.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM
Philip M.

Facilities Services, 11-50 employees

Less than a year

3.0

less beneficial for small teams

Pros

I've discovered that the application packs considerable power under the hood, offering me a great deal of adaptability when I'm delegating responsibilities among colleagues and when I'm setting up and organizing multiple projects for our team to execute.

Cons

When I'm dealing with a very small team, I find the platform less beneficial because it feels primarily built for larger organizations and on top of that I had to tackle a steep learning curve due to the sheer number of functions and options available.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

JL
Joshua L.

Education Management, 101-500 employees

More than a year

4.0

Budget-friendly and simple

Pros

From my perspective this budget-friendly and simple project management tool is easy to adopt and my teams of varying sizes have used it successfully across a wide range of industries.

Cons

I've noticed that search results can be unreliable at times especially when I'm looking for particular keywords contained inside project names which is frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

TS
Taylor S.

Religious Institutions, 11-50 employees

Less than 6 months

4.0

Visually simple Kanban workflow

Pros

My team recently rolled out Asana to manage our projects and I'm a big fan of the Kanban-style, card-driven workflow because it's visually simple and flexible, there are numerous customization options that let us scale the tool for both smaller and enterprise-level initiatives.

Cons

Switching over to Asana proved to be a steep learning curve for anyone, like me, who hasn't worked with a modern visual project board before and I feel they should provide far more comprehensive onboarding tutorials to help new users, on top of that, the paid features strike me as overpriced given the actual value they deliver.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

BK
Bri K.

Government Administration, 1-10 employees

More than a year

4.0

Big fan of task tracking

Pros

Having used Asana at previous jobs, I'm genuinely a big fan of it as my go-to for task tracking, it lets me write very detailed descriptions for individual tasks while also offering visibility into team progress across different projects which becomes invaluable during end-of-quarter crunches or other hectic seasons at companies of any size. Beyond its features, I appreciate that the interface is clean and simple so getting up to speed and managing work doesn't feel overly complicated.

Cons

I've never really run into any major issues with Asana and for the handful of small hiccups I've come across the support team has been reliably helpful, responding at a consistent level so that I'm left without significant complaints, overall my experience has been smooth enough that I don't feel there's anything noteworthy to criticize.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9