Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

PG
Paula Green

Apparel & Fashion, 500+ employees

Less than a year

5.0

“Great for virtual teamwork”

Pros

Asana is very user friendly and made it much simpler for my team to stay in touch while working on projects. Being able to view project deadlines and timelines in one place was also really helpful. It's an excellent choice for anyone who needs to collaborate virtually.

Cons

There really wasn't anything I disliked about it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AD
Angelique Dullavin

Legal Services, 1-10 employees

Less than a year

5.0

“Organized projects across departments”

Pros

It helps me keep the projects for every department I manage well organized and in one place.

Cons

The setup can feel a bit difficult to understand when using it for the first time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AT
Anjum Tariq

Information Technology and Services, 51-100 employees

Less than 6 months

4.0

“Helpful getting started start”

Pros

This tool works really well for getting started during onboarding at a new organization.

Cons

I haven't explored it deeply yet but from what I have seen, it feels quite limited.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

ST
Soumya Thomas

Market Research, 51-100 employees

More than a year

4.0

“Flexible views and useful auto-taskss”

Pros

It is easy to use, with a user friendly interface that makes day to day work easier. The customizable project views, whether list, board or calendar, are really helpful for managing different types of work. It also integrates well with tools like Slack, Google Drive and Zoom which keeps everything more organized. Assigning tasks and tracking progress is also easy and the automation features save a lot of time on recurring work.

Cons

Getting new team members up to speed can take a bit of time especially if they haven't used project management software before. The free version is also somewhat limited, particularly for larger teams that need more advanced features. On top of that notifications can get overwhelming if they aren't managed carefully.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

AH
Ariff Hatta

Retail, 1-10 employees

Free Trial

4.0

“pretty generous free features”

Pros

The interface is really well done and I appreciate that most of the platform's features are available to use for free.

Cons

The only downside might be that the pricing feels a bit high once you start looking at the add-on features.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

MA
Mary Allen

Accounting, 1-10 employees

Less than 6 months

5.0

“Flexible layout and simple setup”

Pros

I find it easy to use and I really like being able to arrange the interface in a way that matches how I work.

Cons

Since I am not on the advanced plan, I do wish time tracking were included for everyone.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Computer Software, 500+ employees

More than a year

4.0

“Clean dashboard with smart reminders”

Pros

The clean dashboard makes it simple to view all of my assigned tasks organized by priority which helps me stay on top of what needs attention first. A feature I really appreciate is being able to toggle reminders within a task so I can get recurring prompts to update specific items regularly.

Cons

There is not much to complain about. If I had to mention something, I would prefer fewer notifications. Even when I choose to receive alerts in certain situations, I'd like those notifications to be prioritized in line with the importance of my tasks.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

VK
Victor Kariuki

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Great for project tracking”

Pros

Across our company it has been really helpful for managing every project we work on. It also makes it very simple to see which tasks have been assigned.

Cons

It's an excellent project management tool and honestly I haven't run into anything to dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PK
Paulette Kihuha

Financial Services, 500+ employees

More than a year

5.0

“Task dependencies are a lifesaver”

Pros

Being able to set task dependencies makes it much easier to see which items rely on others being finished first and that has been really helpful for keeping work moving and getting tasks completed on time.

Cons

The free plan is fairly limited.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

BB
Brittney Baker

Computer Software, 51-100 employees

Less than a year

3.0

“user friendly but limited reporting”

Pros

This software is user friendly and it doesn't take much time to learn. Compared with other project management tools I have used, it seems more basic and approachable.

Cons

Managing tasks and subtasks in bulk could be much better. I also wish the reporting offered more customization and the file upload experience needs improvement.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

DS
D Subrahmanyam

Education Management, 1-10 employees

Less than 6 months

3.0

“Powerful project tracking tools”

Pros

Its interface is clean and user friendly and having multiple views like list, board, calendar and timeline makes it flexible for different ways of working. It offers excellent task and project management features, plus the integrations and automation options are really strong. The collaboration tools also work well and help teams stay aligned in their day to day workflows.

Cons

There's definitely a bit of a learning curve at the beginning so it can feel overwhelming for new users. A few useful features especially advanced reporting, are only available on paid plans. The communication side is also a little less developed compared with some competing platforms.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

5

SN
Shariffa Nyan

Entertainment, 11-50 employees

Less than a year

2.0

“Costly plans and awkward tools”

Pros

At first it worked really well for organizing the team and assigning tasks.

Cons

Uploading documents was a bit frustrating, the paid plan felt overpriced and the extra features were hard to find and put into use. The mobile app also didn't perform very well.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

2

PT
Phil Timms

Automotive, 11-50 employees

Less than a year

4.0

“Handy project organization”

Pros

It does a really good job of letting me create, manage and organize work across different projects without much hassle.

Cons

In my case though there isn't really one standout feature that keeps pulling me back regularly so I mostly just check in on it from time to time.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

LP
Lex Pitra

Logistics and Supply Chain, 11-50 employees

Less than a year

5.0

“Task working together confidence boost”

Pros

Stepping into a role where I didn't have much experience felt a lot more manageable with this. It helped me level up quickly and made it much easier to communicate tasks and projects clearly across internal teams as well as with outside partners.

Cons

I don't really have any complaints here. It's something I'd even use for my own personal life or work if I had enough going on to need it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

DM
Damian Mazur

Entertainment, 11-50 employees

Less than a year

3.0

“Helpful for team tasks”

Pros

It's been really helpful for keeping track of tasks across my team.

Cons

The free version is quite limiting and we have to pay to access the features that are actually useful.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

5

JJ
Jeff J

Computer Games, 1-10 employees

Less than a year

5.0

“Better user experience overall”

Pros

Compared with the other tools we tested, Asana delivered a much better user experience.

Cons

That said it wasn't the best fit for our specific needs especially when it came to handling detailed project budgets.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

DB
Damien Bradshaw

Design, 1-10 employees

Less than a year

4.0

“Project and sprint management shines”

Pros

Managing projects and sprints is really easy with it which makes it simple to stay organized and keep everything moving.

Cons

Finding files can be a little confusing at times especially when trying to locate something quickly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DL
Doug Leonard

Logistics and Supply Chain, 101-500 employees

Less than a year

4.0

“everything about it shines”

Pros

Keeping projects organized in Asana is really helpful especially when it comes to tracking all the individual tasks inside each one. The dark mode is also a nice touch and makes it much more comfortable on the eyes.

Cons

The number of email notifications can be overwhelming unless you disable them. Tagging people to assign tasks can also become confusing when there's a lot of back-and-forth in the messages.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

SC
Sandra Chukwuma

Real Estate, 11-50 employees

Less than a year

5.0

“Bringing order to our workload”

Pros

Asana has really helped turn the chaos of my customer service workload into something much more organized and it also gives the rest of the team a clear view of what everyone is currently handling so kudos for that. It's easily the preferred tool for our team especially since we're spread across different parts of the world.

Cons

At this point nothing has failed to work the way we expected and the email notifications have been an added bonus as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZZ
Zandalee Zipagan

Retail, 500+ employees

More than a year

4.0

“Powerful teamwork and task flow”

Pros

Between task management, team collaboration and real-time file sharing, it offers a broad set of features that really helps organize how business work gets organized and handled.

Cons

I haven't run into any issues using it since the vendor resolved the bug I had been dealing with on the iOS app.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9