Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JP
Joseph Perkins

Accounting, 11-50 employees

Less than a year

5.0

“Beautiful design and smart auto-taskss”

Pros

The interface looks modern and inviting and connecting it with Zapier makes it simple to build really useful automations.

Cons

there's not much to complain about. The only real challenge is staying on top of all my tasks on my end.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

DR
Dalus Rich

Hospital & Health Care, 500+ employees

Less than a year

3.0

“feature rich but locked in”

Pros

There are plenty of features and built-in tools for keeping track of projects which I really appreciated.

Cons

The part I really disliked is that when you leave a company that used it, there's absolutely no way to take all the templates and workspace customizations you created with you.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

JM
Joao Matos

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

“Real-time tracking we love”

Pros

The task board view keeps us on top of work as it happens so staying updated on real-time progress is never a problem. Its team communication features have given us an efficient way to keep everyone connected throughout the entire project especially when it comes to sharing updates quickly. On top of that the project reporting is outstanding and delivers valuable insights that help us keep our work aligned with our goals.

Cons

everything about it has won us over. There really isn't anything we like the least.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Higher Education, 51-100 employees

Less than a year

4.0

“user friendly tool”

Pros

Its interface is very user friendly and the customizable workflows make it simple to adapt the platform to different ways of working. It also does a good job with team collaboration, plus task management and prioritization are handled really well.

Cons

For smaller teams, it can feel a bit overwhelming at times and the number of notifications can become too much.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

BJ
Brandi Jones

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Flexible boards and projects”

Pros

One thing I really enjoy about it is how simple it is to use and I can organize everything neatly across different boards and projects.

Cons

I really haven't come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KO
Kennedy Onyango

Sports, 500+ employees

Less than a year

4.0

“Great project tracking tool”

Pros

Asana has been excellent for keeping our projects and tasks organized and under control. It's one of the best project management tools available especially since it's user friendly and comes with a free plan. I use it every day while working remotely and it fits really well into both my personal workflow and the way my team works.

Cons

At first I expected the learning curve to be difficult but it actually turned out to be very manageable. Getting used to it was easy and it ended up saving me a lot of time.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

JG
Jonathan Gribble

Marketing and Advertising, 1-10 employees

Less than a year

3.0

“modern UX, limited clear view”

Pros

The interface looks modern and appealing and it really helped me stay fully focused on the tasks assigned to me.

Cons

The downside is the lack of a wider view across all projects. If you're not directly involved in something but still want to follow it, there's no real way to see beyond your own responsibilities.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

MB
Milly Barker

Writing and Editing, 1-10 employees

Less than a year

3.0

“Easy to use UI, complexity builds fast”

Pros

I find its interface is user friendly and overall it comes across as a very modern, high quality product.

Cons

At the same time, things can become complicated very quickly.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

HM
Hemant Meena

Research, 11-50 employees

Less than a year

4.0

“Simplifyd workflows and quick support”

Pros

It takes complicated processes and turns them into something much more manageable with decent automation. On top of that customer support usually gets back within a day.

Cons

Overall, it's an excellent tool but one limitation stands out that is while the team and current description are always visible, earlier work isn't. For example, in a creative team, I can see the finished product but not the previous copy or design versions.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

TD
Tiffany D

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“Organized team teamwork”

Pros

Asana helps us keep customer software issues organized and it makes it really clear to see all the collaboration happening across the team.

Cons

One thing I wish were different is that pressing the Enter key wouldn't automatically mark a task as complete.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

FV
Felipe Villarroel

Outsourcing/Offshoring, 51-100 employees

Less than a year

4.0

“Clear project organization”

Pros

Keeping projects organized in it is very easy and it does a good job of keeping the whole team involved and up to date.

Cons

There's not much information shown for sub-tasks so you have to click through several windows to view the details.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

LK
Laurent K

Staffing and Recruiting, 51-100 employees

Less than a year

5.0

“Reliable task management tool”

Pros

Asana has been a really good tool for handling project management. Creating tasks is simple and assigning them to the right team members is very convenient.

Cons

One thing I don't like is how easily tasks can be marked as closed. It makes accidental task closure more likely than it should be.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SM
Samuel Munene

Leisure, Travel & Tourism, 11-50 employees

More than a year

5.0

“Powerful workflow auto-tasks”

Pros

Among all the project and task management tools I have used, this one has been the most powerful by far. It lets me automate workflows in real time which has been incredibly valuable. The built-in instant messaging and chat features are another big plus.

Cons

I have been using it for more than six years and I still haven't run into any drawbacks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

SM
Serene Man

Retail, 11-50 employees

More than a year

5.0

“includes everything needed”

Pros

It comes with more than just project and task management tools as it also includes built-in business messaging and chat features which makes collaboration even better.

Cons

Since I began using it, I haven't run into any errors on my side at all.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Entertainment, 1-10 employees

Less than a year

4.0

“Remote project management win”

Pros

Managing a project with a client in another state became much more effortless with Asana.

Cons

There was a bit of a learning curve while we were getting used to how the platform works.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

CT
Claudia Tortolero

Textiles, 51-100 employees

Less than a year

5.0

“Team activity tracking done right”

Pros

It does a really good job of keeping the team's work organized and making progress easy to follow.

Cons

I don't have any complaints about it. The tool is very user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BL
Brandon Lai

Management Consulting, 1-10 employees

More than a year

5.0

“Great for team projects”

Pros

The interface is very user friendly and the feature set is impressive. It works especially well for teams and makes collaboration easy.

Cons

The only thing I'd want is a bit more included in the free plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LS
Luke Stokes

Consumer Goods, 1-10 employees

Less than a year

5.0

“Keeps our team aligned”

Pros

Using this tool for project management has kept our team aligned really well. Plus it makes organizing work very simple and easy.

Cons

Up to this point, we haven't come across any downsides with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

XC
Xavier Craine

Food & Beverages, 1-10 employees

Less than 6 months

4.0

“Great links for teams”

Pros

Rolling this out across a team of 10+ was really simple and the integrations are fantastic.

Cons

Handling several complex projects at once could be a little tricky at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

DK
Dan Kochlany

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Team working together made effortless”

Pros

Coordinating with a team feels much simpler with this tool.

Cons

It helps everyone stay on top of their tasks and makes sure assignments don't get overlooked.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10