Total 5798 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars31%
3
Stars4%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Accounting, 11-50 employees
Less than a year
“Beautiful design and smart auto-taskss”
Pros
The interface looks modern and inviting and connecting it with Zapier makes it simple to build really useful automations.
Cons
there's not much to complain about. The only real challenge is staying on top of all my tasks on my end.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Hospital & Health Care, 500+ employees
Less than a year
“feature rich but locked in”
Pros
There are plenty of features and built-in tools for keeping track of projects which I really appreciated.
Cons
The part I really disliked is that when you leave a company that used it, there's absolutely no way to take all the templates and workspace customizations you created with you.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
6
Health, Wellness and Fitness, 500+ employees
More than a year
“Real-time tracking we love”
Pros
The task board view keeps us on top of work as it happens so staying updated on real-time progress is never a problem. Its team communication features have given us an efficient way to keep everyone connected throughout the entire project especially when it comes to sharing updates quickly. On top of that the project reporting is outstanding and delivers valuable insights that help us keep our work aligned with our goals.
Cons
everything about it has won us over. There really isn't anything we like the least.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Higher Education, 51-100 employees
Less than a year
“user friendly tool”
Pros
Its interface is very user friendly and the customizable workflows make it simple to adapt the platform to different ways of working. It also does a good job with team collaboration, plus task management and prioritization are handled really well.
Cons
For smaller teams, it can feel a bit overwhelming at times and the number of notifications can become too much.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
Less than a year
“Flexible boards and projects”
Pros
One thing I really enjoy about it is how simple it is to use and I can organize everything neatly across different boards and projects.
Cons
I really haven't come across anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sports, 500+ employees
Less than a year
“Great project tracking tool”
Pros
Asana has been excellent for keeping our projects and tasks organized and under control. It's one of the best project management tools available especially since it's user friendly and comes with a free plan. I use it every day while working remotely and it fits really well into both my personal workflow and the way my team works.
Cons
At first I expected the learning curve to be difficult but it actually turned out to be very manageable. Getting used to it was easy and it ended up saving me a lot of time.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
Less than a year
“modern UX, limited clear view”
Pros
The interface looks modern and appealing and it really helped me stay fully focused on the tasks assigned to me.
Cons
The downside is the lack of a wider view across all projects. If you're not directly involved in something but still want to follow it, there's no real way to see beyond your own responsibilities.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Writing and Editing, 1-10 employees
Less than a year
“Easy to use UI, complexity builds fast”
Pros
I find its interface is user friendly and overall it comes across as a very modern, high quality product.
Cons
At the same time, things can become complicated very quickly.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Research, 11-50 employees
Less than a year
“Simplifyd workflows and quick support”
Pros
It takes complicated processes and turns them into something much more manageable with decent automation. On top of that customer support usually gets back within a day.
Cons
Overall, it's an excellent tool but one limitation stands out that is while the team and current description are always visible, earlier work isn't. For example, in a creative team, I can see the finished product but not the previous copy or design versions.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Marketing and Advertising, 1-10 employees
Less than a year
“Organized team teamwork”
Pros
Asana helps us keep customer software issues organized and it makes it really clear to see all the collaboration happening across the team.
Cons
One thing I wish were different is that pressing the Enter key wouldn't automatically mark a task as complete.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Outsourcing/Offshoring, 51-100 employees
Less than a year
“Clear project organization”
Pros
Keeping projects organized in it is very easy and it does a good job of keeping the whole team involved and up to date.
Cons
There's not much information shown for sub-tasks so you have to click through several windows to view the details.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Staffing and Recruiting, 51-100 employees
Less than a year
“Reliable task management tool”
Pros
Asana has been a really good tool for handling project management. Creating tasks is simple and assigning them to the right team members is very convenient.
Cons
One thing I don't like is how easily tasks can be marked as closed. It makes accidental task closure more likely than it should be.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Leisure, Travel & Tourism, 11-50 employees
More than a year
“Powerful workflow auto-tasks”
Pros
Among all the project and task management tools I have used, this one has been the most powerful by far. It lets me automate workflows in real time which has been incredibly valuable. The built-in instant messaging and chat features are another big plus.
Cons
I have been using it for more than six years and I still haven't run into any drawbacks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Retail, 11-50 employees
More than a year
“includes everything needed”
Pros
It comes with more than just project and task management tools as it also includes built-in business messaging and chat features which makes collaboration even better.
Cons
Since I began using it, I haven't run into any errors on my side at all.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 1-10 employees
Less than a year
“Remote project management win”
Pros
Managing a project with a client in another state became much more effortless with Asana.
Cons
There was a bit of a learning curve while we were getting used to how the platform works.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Textiles, 51-100 employees
Less than a year
“Team activity tracking done right”
Pros
It does a really good job of keeping the team's work organized and making progress easy to follow.
Cons
I don't have any complaints about it. The tool is very user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Management Consulting, 1-10 employees
More than a year
“Great for team projects”
Pros
The interface is very user friendly and the feature set is impressive. It works especially well for teams and makes collaboration easy.
Cons
The only thing I'd want is a bit more included in the free plan.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Consumer Goods, 1-10 employees
Less than a year
“Keeps our team aligned”
Pros
Using this tool for project management has kept our team aligned really well. Plus it makes organizing work very simple and easy.
Cons
Up to this point, we haven't come across any downsides with it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Food & Beverages, 1-10 employees
Less than 6 months
“Great links for teams”
Pros
Rolling this out across a team of 10+ was really simple and the integrations are fantastic.
Cons
Handling several complex projects at once could be a little tricky at times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
More than a year
“Team working together made effortless”
Pros
Coordinating with a team feels much simpler with this tool.
Cons
It helps everyone stay on top of their tasks and makes sure assignments don't get overlooked.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10