Total 5798 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MM
Maria Malaniia

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Flexible setup that just works”

Pros

Right away the UX felt very user friendly and the overall layout is well thought out. Everything makes sense so using it feels natural. I also really appreciate that the free plan includes everything needed for individual use without constantly pressuring you to upgrade. On top of that it's flexible in how you can organize and display your information which matters a lot when different projects and different people need different setups.

Cons

At times I still have trouble finding what I need even when I was the one who organized it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

NM
Nele Mathiebe

Marketing and Advertising, 51-100 employees

Less than a year

4.0

“Productive teamwork and transparency”

Pros

Asana makes task management much simpler and boosts collaboration by giving our team one central place to plan projects and track progress. The clear organization and visibility have been a real productivity boost for us.

Cons

It can start to feel a bit cluttered with more complex projects and there's definitely a learning curve especially for new users.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

JG
Julio Garcia

Photography, 1-10 employees

Less than 6 months

3.0

“Helpful for press passes”

Pros

It works well when I am applying for press passes for events.

Cons

After a short trial period, you have to pay to keep using it.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

ME
Marco Esquivias

Banking, 101-500 employees

Less than 6 months

5.0

“Task organization done right”

Pros

Tasks are arranged in a way that makes a lot of sense especially with separate levels for personal work, team items and broader task management.

Cons

there's nothing about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AA
Albert Aberi

Education Management, 11-50 employees

More than a year

4.0

“Powerful mobile workflow support”

Pros

More than six years have passed since I first rolled it out and it has continued to deliver. The mobile app includes all the features I need to keep business processes organized and running efficiently.

Cons

All of the features are available without any complications so I haven't run into issues on that side.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

BS
Boris Stipetic

Information Technology and Services, 1-10 employees

Less than 6 months

4.0

“user friendly and quick to start”

Pros

The interface is very user friendly so getting started doesn't take much time. The most important features are also easy to access which makes day to day use really convenient.

Cons

The pricing is set up in packages and it would be much more convenient if it followed a one user, one license approach instead.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

RK
Ranjeet Kaur

Machinery, 51-100 employees

Free Trial

5.0

“Excellent kanban workflow”

Pros

I find it simple to navigate and comes with a decent Kanban style interface that works really well.

Cons

It could do more to help reduce the amount of email back-and-forth.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LO
Lois ORourke

Marketing and Advertising, 1-10 employees

More than a year

2.0

“Poor support and constant emails”

Pros

When working on team projects, it has been genuinely helpful for collaboration. Task and project based communication is also not hassle and the interface is clean and easy to use.

Cons

It really doesn't come across like they care much about you as a customer. Support is slow even at the best of times and the constant email spam gets frustrating fast.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

2

Functionality

3

CD
Callum Davies

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

“helps stay on top of tasks”

Pros

It does a really good job of keeping me updated on everything I am currently working on, including any tasks that are overdue.

Cons

I'd just prefer to get notifications a bit earlier although that could simply be a personal preference.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AD
Atama Dindyal

Construction, 1-10 employees

Less than a year

5.0

“Great for team projects”

Pros

It's what I use to keep my projects, daily work and individual team tasks organized.

Cons

The free version could include a few more features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

CS
Cody Stokes

Photography, 1-10 employees

More than a year

5.0

“Fast workflows and links”

Pros

Asana is quick and lightweight yet still packs a lot of powerful features. Its large integration marketplace adds huge value and the workflow tools make setting up new projects and goals incredibly simple.

Cons

One thing that's missing is a reliable way for non-IT users to submit ideas into a queue or project. Having that option would make it much more useful as an intake point for internal staff.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

GPG
Gaston Pellegrini Ghioni

Banking, 1-10 employees

Less than a year

5.0

“Quick team getting started wins”

Pros

Usability is one of its biggest strengths and bringing new team members on board is really easy.

Cons

There isn't anything major I dislike about it but if I had to point to one thing, the mobile app could be a bit more user friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KM
Keegan Mosby

Writing and Editing, 1-10 employees

Less than a year

4.0

“Organized team with useful extras”

Pros

The team is organized and friendly and they also include some free extra products.

Cons

Getting started is pretty confusing at first and there's definitely a learning curve in the beginning.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

TE
Tim Ellis

Writing and Editing, 1-10 employees

Less than a year

4.0

“Perfect for client work”

Pros

As a freelance writer, working with clients who already use it felt very easy. Plus it made the writing workflow simple to follow.

Cons

Nothing really stands out as a downside. From my first look and a few tests, it actually seemed easier to navigate than something like Trello.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Accounting, 1-10 employees

Less than 6 months

4.0

“Great teamwork and task flow”

Pros

Using it has been a really positive experience. The interface is user friendly, managing tasks is easy and the collaboration features work exceptionally well for keeping everyone aligned.

Cons

One downside is that the more advanced reporting features are limited unless you upgrade to a premium subscription.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

EB
Eter Burnadze

Online Media, 51-100 employees

Less than 6 months

5.0

“Top tool for organization”

Pros

Such a useful tool for staying organized. It's clear, well-structured and simple to use.

Cons

Setting up profiles is designed a bit more complicated than it needs to be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

EA
Elsa Agramonte

Education Management, 500+ employees

Less than a year

3.0

“Flexible access and clear task view”

Pros

One thing that really works well is how simple it is to use and I can get to it from both my phone and computer whether I am at home or traveling somewhere. The interface is also user friendly so it's very easy to see what needs to be done.

Cons

On the downside, it can feel a little overwhelming because of how many features it includes and I sometimes get lost in the different options and settings which makes it harder to stay focused on my tasks. The notifications can also be a bit excessive and because of that I occasionally miss important updates.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

5

EM
Esther Mukami

Automotive, 101-500 employees

More than a year

5.0

“all in one teamwork features”

Pros

Along with good project and task management, it also includes collaboration features and instant messaging tools which makes it really useful for team communication.

Cons

The lag I had been dealing with on the iOS app went away on its own after I updated to the latest version last week.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

MN
Megi Nure

Market Research, 51-100 employees

More than a year

4.0

“Auto-tasks and fun visuals”

Pros

Setting up automations has been one of the best parts for me. I use recurring tasks all the time and it's really helpful that when I complete a certain action on a task, it can automatically move that task into another section. On top of that the platform is very simple to navigate and looks really nice visually. Even the unicorn animations flying across the screen add a fun kind of positive reinforcement.

Cons

I am a big fan overall but there are still a few features missing that I really wish were already available. One example is that I wanted to make a task template from a subtask but learned that templates can only be created from full tasks, not subtasks. I also contacted support to ask whether I could at least copy subtasks from one task and use them in another as a workaround but that wasn't possible either.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

LN
Lydia Ndara

Automotive, 101-500 employees

More than a year

5.0

“Powerful ppm auto-tasks”

Pros

Asana offers some of the strongest PPM capabilities I have used and I rely on it every day to automate workflows like time tracking and project management.

Cons

I honestly don't have anything to complain about because it covers everything I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10