Total 5659 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

P

Paola

Real Estate, 501 - 1000 employees

4.0
March 2023

Simplified Task and Project Management with Asana

Pros

I find Asana to be the most comprehensive platform due to its extensive range of features for project creation and task assignment. The different views provided by Asana allow me to have a dashboard where I can easily monitor the progress of projects. The availability of a calendar and timeline adds further convenience. I appreciate the ability to customize views to focus on specific aspects. Another advantage is the mobile accessibility, enabling me to stay up to date with projects from anywhere. Asanas offline functionality is also valuable in situations with limited internet connectivity, ensuring that I can always access the available tasks.

Cons

Direct or group messaging within Asana can be improved to make communication more intuitive and efficient. The platforms messaging functionality feels simplistic and lacks certain features found in other platforms with more organized workspaces. To address this limitation, I use Slack to keep my team informed and facilitate communication. Additionally, some users may find Asanas learning curve steep, requiring significant exploration to fully grasp its features and effectively handle projects. This learning curve can create confusion that hampers project development if not thoroughly understood.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

YG

yohann Gornet

Events Services, 1-10 employees

More than a year

5.0
February 2023

Effective teamwork across all devices

Pros

Asana works really well as a collaborative tool across every platform. Whether I am on a computer, tablet or phone, it stays practical and consistent which is one of its biggest strengths. The ability to manage and edit projects with private sign-in also adds reassuring security to the work.

Cons

Notifications can feel too intrusive and aren't easy to configure. The app also lacks a built‑in word processor for creating professional documents directly inside it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

AS

Amit Sanpui

Education Management, 101-500 employees

Less than a year

4.0
February 2023

Top-notch ui for teamwork

Pros

The interface seems modern and well designed. It's very easy to move around and working with a team is not a hassle now since sharing files and assigning tasks both happen without any hassle.

Cons

Getting comfortable with the platform takes a while because there are a lot of features to explore. It also falls short by not letting you assign a task to multiple people or track the time spent on tasks.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

SG

Shawna Gaudreau

Real Estate, 11-50 employees

Less than a year

4.0
February 2023

Versatile task tracking win

Pros

One thing I really like about this software is how flexible and customizable it is. It does an amazing job of keeping both me and the rest of the team organized, whether we're managing personal to-dos or bigger project-related tasks.

Cons

I do wish the customization options and features were explained more clearly. Some of our less tech-savvy team members have had a hard time using it consistently as an everyday tool unless they're reminded.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

RP

Reunaldo Padilla

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
February 2023

Easy to use project tracking strong tool

Pros

It is simple and easy to work with. I also really liked the wide range of features it offers for managing tasks and projects in a structured, efficient and organized way. On top of that the support and customer service have been outstanding.

Cons

The interface can still be a bit tricky to move around at times and some parts may feel slightly confusing.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 51-100 employees

Less than a year

4.0
February 2023

Powerful task tracking for agile teams

Pros

Task management, backlog handling, status tracking and the overall simplicity of the platform are its biggest strengths. On top of that its integration with other collaboration tools makes managing work much more convenient for agile teams.

Cons

Pricing is one area where the team could improve. A lot of mid-sized companies are moving toward agile and need a management tool like this but at a more reasonable price point.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

CM

Colleen Millerman

Retail, 101-500 employees

Less than a year

4.0
February 2023

Helpful community and easy to use setup

Pros

One thing I really like is the strong user community which makes it much easier to figure out the best setup and find answers that fit different business needs. The platform is also user friendly so getting around and using it day to day doesn't take much effort.

Cons

It still has plenty of room to grow before it feels like a truly top-tier management tool. Some features behave differently depending on where you are in the platform and that can be pretty frustrating. There also isn't as much customization flexibility as you might expect. For instance, selecting all and clearing cells may work in one view but not when building templates. It's also limiting that calendar and timeline views can only be driven by due dates, when project planning often involves much more than just due dates.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

CC

Camille Cone

Law Practice, 500+ employees

Less than a year

5.0
February 2023

Better focus for remote teamwork

Pros

Working from home can sometimes feel pretty directionless which is why I have really enjoyed using it. It's been valuable both in the office and remotely for keeping the team involved, tracking projects and collaborating with coworkers while still being able to work independently.

Cons

After a while it can come across as a bit childish and having to log every single thing you did during the day can start to feel like a hassle.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KP

Kaitlin Pelvin

Consumer Electronics, 11-50 employees

More than a year

4.0
February 2023

Powerful task tracking tools

Pros

Asana comes with a lot of features that make it easier to set up a task and keep it progressing all the way to completion. The tagging feature is especially helpful for organizing tasks and figuring out the next steps quickly.

Cons

A few of the recent updates have added extra steps where one click used to be enough especially when switching task filters like viewing all tasks or only incomplete ones.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

JB

Julien Butet

Government Administration, 500+ employees

Free Trial

5.0
February 2023

Project views that fit perfectly

Pros

I find the features are genuinely compelling and cover most of our project management needs. The different views available work well for each of our major projects and adapt nicely depending on how the team wants to organize things.

Cons

One limitation is that each task can only be assigned to a single owner or collaborator which is frustrating when the work is actually shared between several people.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Retail, 51-100 employees

Less than a year

4.0
February 2023

Customizable and user friendly

Pros

The best thing about it is its interface and how user friendly it is for everyone across the company. With just a few clicks, it can be customized and it's simple enough that people quickly understand how to use it to get the most out of the platform.

Cons

A few areas of the platform could use more tutorials so users can take full advantage of them especially features like goals, dashboards and similar tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

7

AA

Anish Al

Information Technology and Services, 11-50 employees

Less than a year

4.0
February 2023

Strong project tracking for remote teams

Pros

It works really well for keeping projects and tasks on track especially when your organization is remote.

Cons

The pricing is a little high compared to similar tools and there's definitely a learning curve before it starts to feel natural.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Amit

Education Management, 101-500 employees

More than a year

4.0
February 2023

Amazing Tool of Project Management

Pros

Boasting an amazing User Interface that is topnotch and easy to navigate Asana ensures seamless collaboration with flawless file sharing and task assignment.

Cons

Mastering the software involves a steep learning curve demanding time to explore all features fully. Notably it lacks the ability to assign tasks to multiple individuals or track time spent on tasks.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

S

Shawna

Real Estate, 11-50 employees

More than a year

4.0
February 2023

Useful tool

Pros

The software's impressive versatility and customizability help maintain focus for both personal and project tasks.

Cons

Enhanced explanations of customization and features are sought. Some team members less familiar with technology find consistent use challenging without regular reminders.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

R

Reunaldo

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
February 2023

Asana Pros and Cons Review

Pros

Asana's simplicity and intuitiveness along with its diverse features for effective activity and project management make it an appealing choice. Exceptional support and customer service further enhance the experience.

Cons

Navigating the user interface might present challenges and be somewhat perplexing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
February 2023

AsanaThe Master of Agile Management

Pros

Key strengths of Asana lie in Tasks Management Backlog Management Status Tracking and overall ease of use complemented by integration with other collaborative tools for agile team tasks.

Cons

Asana's pricing could be more competitive especially for midsize companies embracing agile methodologies. A more costeffective agile management tool is desired.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

C

Camille

Law Practice, 500+ employees

More than a year

5.0
February 2023

Asana for Team Involvement

Pros

Asana stands out for providing structure especially in a remote work setting facilitating team involvement project tracking and collaboration during autonomous work.

Cons

Over time Asana may feel somewhat simplistic or burdensome requiring consistent input of daily activities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Colleen

Retail, 101-500 employees

Less than a year

5.0
February 2023

Asana on its way to be the best product for managing projects

Pros

Asana's fantastic community aids users in setting up and finding solutions for their business needs leveraging its intuitive and userfriendly interface.

Cons

Asana has significant room for growth and additional features to establish itself as a premier management tool. Inconsistencies in functionality across different tool areas can lead to frustration. Customization flexibility is limited hindering certain actions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

K

Kaitlin

Consumer Electronics, 11-50 employees

More than a year

4.0
February 2023

Useful and Helpful for Task Management and Logging Information

Pros

With numerous features Asana facilitates task establishment and progression utilizing tags effectively for task sorting and navigation of next steps.

Cons

Recent changes have increased the number of clicks for certain actions such as task filters for all or incomplete tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

A

Anish

Information Technology and Services, 11-50 employees

More than a year

4.0
February 2023

Good Project Management Tool

Pros

Particularly beneficial for remote organizations Asana proves to be a valuable tool for tracking projects and tasks.

Cons

Asana's pricing is relatively high compared to competitors and adapting to its functionalities may take some time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8