Total 2018 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

31%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

K
Kelly

Design, 1-10 employees

More than a year

5.0

Asana help me stay on target and on task!

Pros

As a web designer managing multiple projects, Asana proves indispensable for keeping tasks organized, detailed, and on track.

Cons

Wishing for more icon and color options for projects, along with notifications for comments on tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

4

R
Rachel

Marketing and Advertising, 101-500 employees

4.0

Great Product, Wish we Could Have Used it

Pros

The visually appealing and well-read aspect of Asana on a Mac is highlighted as a significant factor.

Cons

Using Asana for team task and progress tracking is a great idea, but it places responsibility on the task assignee. Trusting accuracy becomes crucial, and it might feel like babysitting Asana and team members.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

4

Functionality

10

A
Anonymous

Not Specified, 101-500 employees

More than a year

5.0

Cost effective tool for managing team tasks

Pros

Asana provides a cost-effective solution for team task management, offering managerial oversight and prioritization.

Cons

Integration with HubSpot workflows is lacking, leading to reliance on Zapier.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L
Lark

Non-Profit Organization Management, 101-500 employees

More than a year

5.0

Great project management tool

Pros

Asana's functionalities and extensive cross-team collaboration capabilities earn praise for handling diverse and engaging projects.

Cons

The only drawback to Asana is a learning curve before becoming proficient. Despite this, the support and training from Asana were highly beneficial.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

D
David

Real Estate, 101-500 employees

Less than a year

4.0

Adequate solution for task management

Pros

Asana's straightforward approach, including task creation, description, team notifications, chat thread, and file attachment, is appreciated for its simplicity.

Cons

The interface may seem unintuitive initially, requiring some adjustment. Concerns about losing tasks can arise if not in the right place.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

4

Functionality

4

A
Anonymous

Not Specified, 500+ employees

More than a year

5.0

The best project management app

Pros

Asana emerges as an ideal tool for task division, garnering praise from project and team managers for its simple interface, usability, and integration capabilities.

Cons

Notification issues are present, and there is a need for report development.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

C
Caitlin

Outsourcing/Offshoring, 1-10 employees

Less than 6 months

5.0

Asana for the Win!

Pros

The platform's efficiency and clarity make working on it a joyful experience, especially for someone who appreciates color and organization.

Cons

No flaws have been identified with this app, so I cannot provide any comments on shortcomings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CJ
Cesar Jose

Computer Software, 51-100 employees

Less than a year

5.0

Great workflow support

Pros

Overall, adapting it to the team's planning process is straightforward from the beginning. Its tools enable efficient organization of team tasks, ensuring members understand delivery times, productivity percentages, and more.

Cons

In general, it lacks negative aspects. However, compared to competitors like Trello, it could enhance its interface and design for better intuitiveness.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E
Emma

Consumer Goods, 101-500 employees

Less than a year

4.0

A place for everything

Pros

Despite having numerous features for staying on track, there's a concern about spending too much time organizing on Asana rather than completing tasks.

Cons

The abundance of features can be overwhelming, and it's not consistently user-friendly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

3

A
Amy

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Great Project management tool for any small businesses

Pros

It played a crucial role in fostering effective communication among team members.

Cons

There's nothing I really disliked about Asana.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Allan

Financial Services, 51-100 employees

Less than a year

5.0

The best project manager in my opinion

Pros

Asana enabled the creation of collaborative activity flows, enhancing communication and productivity through Kanban-style project management.

Cons

Even after using Asana extensively, I cannot identify any flaws. It has been immensely helpful, and I struggle to pinpoint any aspects I liked least.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Grace

Design, 1-10 employees

Less than a year

5.0

Web app's great

Pros

The web app is exceptionally fast with a clean UI, providing various workspaces for different projects or clients. The List feature stands out for its ease of use, allowing easy addition of details, collaborators, deadlines, and dynamic adjustments of tags and colors. The ability to view All, Complete, or Incomplete tasks, along with features like setting "do not disturb" times, adds to the organization's convenience.

Cons

Being on the free plan, I wish there was an option to hide Reporting, Portfolios, and Goals (all paid functions) from the menu. Additionally, the presentation of the number of comments on each task in the List can be misleading. It would be preferable if it only indicated new comments and disappeared after being read. In the Inbox, there's no way to return to the Inbox when clicking "Messages I've sent," and I suggest maintaining the same menu for easy navigation.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

Good for Project & Task management but weak on Roadmap

Pros

The software excels in project management, tracking, task management, and collaboration capabilities.

Cons

The roadmap capability is lacking, and there's no option to export the roadmap for management presentations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than a year

4.0

Helpful Tool

Pros

Organizing all tasks is effortless, thanks to its user-friendly interface.

Cons

It has been perfect for my specific usage.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

4

D
Dinos

Marketing and Advertising, 1-10 employees

More than a year

5.0

Asana polished software to make you productive

Pros

The outstanding UI and overall feel contribute to its ease of use and effectiveness.

Cons

Complex sharing and user account features made me hesitant to use the system. Basecamp and Teamwork are 100% easier, and the absence of a built-in Notepad and native Documents, which I love in Basecamp/Teamwork, is a drawback.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

K
Kara

Marketing and Advertising, 51-100 employees

More than a year

5.0

Asana is a Gamechanger!

Pros

Creating and tracking tasks for the team becomes remarkably easy with Asana.

Cons

Honestly, there's nothing I dislike. I love it and would highly recommend it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andrei

Education Management, 500+ employees

Less than 6 months

4.0

Asana has all the main perks of a work management software.

Pros

Asana is praised for its flexibility, fluidity, and encompassing all essential features of work management software.

Cons

Asana is slightly more expensive than its competitors.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

7

K
Khalida

Consumer Services, 1-10 employees

Less than a year

5.0

Awesome tool for managment

Pros

ASANA is appreciated for keeping tasks and business well-organized, even extending its usefulness to collaboration tools for various functions.

Cons

At times, the software was challenging for me to understand. I enlisted a tech VA to set it up and provide a comprehensive overview of its functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

simplified solution to streamlining tasks

Pros

Minimal onboarding is required for quick setup, making it a compelling choice for immediate task management needs.

Cons

There are a few nuances when setting up tasks initially, but overcoming this hurdle is relatively easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

C
Caroline

Marketing and Advertising, 101-500 employees

Less than 6 months

4.0

Good Organization for Agency Setting

Pros

Asana excels in organizing multiple, ongoing projects, surpassing tools like Google Docs in task tracking and providing confidence that nothing will be overlooked.

Cons

There is a learning curve, and I've become accustomed to cleaner and more intuitive platforms. I hesitate to update anything myself, fearing I might mess something up. Additionally, the inbox notifications could be improved to highlight essential information better.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7