Total 87 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

17%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RG

Rahul G.

Consumer Services, 500+ employees

Less than a year

5.0
September 2025

Best way to value coworkers

Pros

It is the best way to express how much I value my coworkers and the impact it creates.

Cons

Nothing seems wrong right now as everything else meets my expectations. I did notice one issue though that when adding multiple coworkers to a recognition list using Dora, their names disappear and I have to add them again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RE

Ramzy E.

Computer Software, 51-100 employees

More than a year

5.0
September 2025

Feeling appreciated for good work

Pros

I love feeling appreciated for doing my job well. So it is really rewarding to know that my efforts are making a real difference and helping the company succeed.

Cons

The biggest frustration is how long it takes to earn in-app points. It can feel like months or even a year before you have enough to get a decent reward.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SC

Shaket c.

Information Technology and Services, 500+ employees

Less than a year

5.0
September 2025

Public recognition with gift cards

Pros

What I like most about using it is being able to acknowledge my coworkers while also getting recognition myself. Besides that, there are several gift cards available that we can redeem once points accumulate which adds real value. Receiving points as rewards feels rewarding and motivating every time and being publicly recognized boosts morale. Overall I consider it the best platform I have used.

Cons

What I find least appealing about Assembly is the customer support as it often falls short of my expectations and could be improved. Because feedback matters to me, I would urge the team to respond more proactively and be quicker to act when issues are raised so resolutions come faster and users feel heard.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

AS

Axel S.

Internet, 500+ employees

More than a year

5.0
September 2025

easy navigation with exciting rewards

Pros

the app is very easy to navigate, I really enjoy the gift cards offered and I always get excited about racking up rewards.

Cons

I'd love to see more reward options especially ones that work in my country. Also having more local choices would make a big difference and show you are really listening. Thanks for considering this!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JP

Janet P.

Entertainment, 500+ employees

More than a year

5.0
September 2025

appreciation platform with positive vibes

Pros

Assembly is like an appreciation-focused version of Instagram and I absolutely love it. Also people are always posting, liking and spreading positive vibes. It honestly feels like every day is National Compliment Day and whenever I finish something, I get an instant digital high-five.

Cons

Maybe I am one of the few who feel this way yet I'd really like an option to buy more points or to convert them into something usable beyond the current per-person caps. There are times when I want to give a little extra recognition particularly during major wins or big team milestones and the present limits can feel restrictive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

HB

Hannah B.

Consumer Services, 51-100 employees

More than a year

5.0
September 2025

Connects departments through peer recognition

Pros

Assembly has been a great solution for our company. I have been able to connect employees across different departments and we actively encourage team members to send shout-outs to colleagues in other teams. Everyone on our team really enjoys getting the rewards.

Cons

I have not noticed any significant issues because any major complaints I have had were quickly handled by support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jai L.

Information Technology and Services, 500+ employees

More than a year

5.0
September 2025

easy point conversion with choices

Pros

I really like that converting the points we earn into rewards is so easy and I also love that there are numerous reward choices available.

Cons

There is not anything in particular about the tool that I dislike. As overall it meets my needs without any standout issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GE

Grant E.

Insurance, 500+ employees

Less than 6 months

5.0
September 2025

Shout-outs become rewarding gift cards

Pros

What I love most is the employee recognition feature as seeing coworkers give each other shout-outs and then being able to convert those rewards into gift cards genuinely feels very rewarding to me!

Cons

I feel its interface could use a few small tweaks but overall I find it easy to navigate and I genuinely enjoy using it a lot.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0
September 2025

Fun and quick to use

Pros

Assembly is really easy to use and that's important since it's meant to be fun and quick.

Cons

Honestly I cannot think of many downsides. If I had to name one, the iPhone app could use improvement. As it makes me log in every time I open it and the layout is more confusing than the desktop version.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

GD

George D.

Computer Software, 51-100 employees

More than a year

5.0
September 2025

Organized tasks with easy monitoring

Pros

I like using it since it lets me keep my tasks incredibly organized and provides me with the means to monitor them.

Cons

At first I found the website a bit tricky to navigate but after I used it more regularly it stopped being an issue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JL

Josh L.

Entertainment, 500+ employees

Less than a year

5.0
September 2025

helps builds an appreciation culture

Pros

What stands out about it is how easy it is to notice and reward coworkers. Also the interface feels natural, fits smoothly into our workflow and helps build a company-wide culture of appreciation. I especially like the flexible rewards as people can choose what matters to them which makes recognition feel more personal and meaningful.

Cons

Sometimes the platform feels a bit limited in customization. And I wish we could more easily adjust recognition categories or add more reward options to better reflect our company culture. I also feel the reporting and analytics can be shallow so I'd like deeper metrics and trend analysis to understand how recognition is evolving across the team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Computer Software, 500+ employees

More than a year

5.0
September 2025

immediate redemption with broad choices

Pros

It is very user-friendly as it's simple to get around and quickly identify teammates. When I redeem gift cards the process is immediate and I appreciate the broad variety of reward choices available.

Cons

To be honest I don't have any real complaints about it but I do wish there were a few more gift card options for point redemption although the selection that's already offered is very large.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

CJ

Corrine J.

Financial Services, 51-100 employees

More than a year

5.0
September 2025

Playful connection celebrating meaningful milestones

Pros

I enjoy how it creates a playful way for me to connect with coworkers, celebrate key milestones and share meaningful recognition.

Cons

Well I wish there were more reward options as it feels like it takes forever to earn enough coins to get anything. But I realize those reward levels are probably set by our company, not Assembly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

CD

Cara D.

Construction, 101-500 employees

More than a year

5.0
September 2025

Builds culture with visible achievements

Pros

Assembly is a great tool for building and maintaining company culture while improving internal communication. It also makes employee achievements more visible to everyone and recognition can turn into real rewards like perks, gift cards or donations. I have also been impressed with their customer support as they respond quickly and fix bugs or issues on both web and mobile effectively.

Cons

That said there are a few problems I have run into with using it and some of the platform's flows take time to learn. Such as the navigation and correct way to use different workflows definitely have a learning curve. I have also noticed that file sharing especially when it comes to images can sometimes lose resolution or get unexpectedly cropped after being uploaded into it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PC

Pratik C.

Information Technology and Services, 51-100 employees

Less than a year

5.0
September 2025

smooth recognition from day one

Pros

It is easy to use from day one. As the recognition feature works smoothly without issues and every setting is clear and simple to follow.

Cons

On my phone the mobile interface can work a bit slowly. Reading notifications and sending recognition often take longer than expected though I am not sure if that's because it's a web app. Still all the features always work the way they should.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

TR

Tyler R.

Human Resources, 500+ employees

Less than a year

5.0
September 2025

Regular improvements with an engaged team

Pros

I am quite impressed by how easy it is to use. Also the user experience is strong and they keep regularly improving it. The dev team seems engaged too and it's simple for me to give people recognition.

Cons

Before some recent updates it was not clear how many points someone had received. Though they later fixed that which I appreciated. Still the overall design does not feel very modern. It is not a deal-breaker but I'd really enjoy a more polished experience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AW

AIME W.

Pharmaceuticals, 101-500 employees

Less than a year

4.0
September 2025

shout-outs earn swag and cards

Pros

Being able to give shout-outs to my coworkers is the best thing. It is also great to earn points for company swag and gift cards.

Cons

Since I am not a manager I cannot award points to coworkers which is frustrating. And at the very least I wish I could pass along points that I have received as gifts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JP

Jenifer P.

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
September 2025

Smooth Teams integration with rewards

Pros

It connects smoothly with Microsoft Teams and overall the platform is easy to use. The reward options are good too and points add up quickly which really benefits our employees.

Cons

I'd love to see a wider selection of rewards especially gift card options that are redeemable in Canada. It would also be helpful to have better ways to attach files to posts so teammates can easily view and celebrate each other's standout work.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J

James

Construction, 51-100 employees

Less than a year

5.0
January 2024

A Fine Innovation

Pros

There are various ways to reward individuals.

Cons

The only drawback is that I don't have enough points to spend on my fellow coworkers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

V

Vannada

Customer Service, 11-50 employees

Less than 6 months

5.0
December 2023

First time user

Pros

It is fast, simple and easy to use. I also like the option to donate extra funds to a good cause.

Cons

They ask too many questions. It would be better to keep it quick and simple.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10