Total 87 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

17%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

CLEMENTINA

Chemicals, 101-500 employees

Less than a year

5.0
December 2023

survey Assembly

Pros

It allows for seamless interaction between colleagues and managers.

Cons

Everything is good in Assembly. It is highly interactive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Clifford

Manufacturing, 101-500 employees

Less than a year

5.0
November 2023

Excellent

Pros

It is easy to use and great for giving recognition.

Cons

Navigation can be challenging when I am in a hurry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gary

Aviation, 500+ employees

Less than a year

4.0
October 2023

Great rewards

Pros

The rewards aspect of Assembly is what I like the most. It creates a positive atmosphere.

Cons

What I dislike most about Assembly is that it's not a standalone login system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Joel

Legal, 1-10 employees

More than a year

2.0
October 2023

lousy custoimer support

Pros

I used to be a fan of it until Assembly legal took over the product.

Cons

Ever since Assembly Legal took over, they made some changes that don't work properly.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

3

Functionality

5

C

Claudia

Accounting, 51-100 employees

Less than a year

5.0
October 2023

chatities

Pros

The recognition and rewards system offers a wide range of awards to choose from.

Cons

We need additional charities to support and more options to choose from. I hope they add more charities in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tara

Education, 500+ employees

Less than a year

5.0
September 2023

Great tool to show appretiation to a team/individual.

Pros

It is user friendly and serves as a fantastic platform for appreciating someone or a team.

Cons

All the features are great and it is easy to navigate. No complaints!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jose

Retail, 51-100 employees

Less than a year

5.0
August 2023

review

Pros

Redeeming rewards, giving points and having visibility into company-wide activities are valuable features.

Cons

It seems like a pretty cool idea... I am glad it is here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

bethany

Banking, 101-500 employees

Less than a year

5.0
August 2023

na

Pros

It's beneficial to see what is happening within my company.

Cons

I receive too many alerts every time someone posts.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Victoria

Education, 500+ employees

Less than 6 months

5.0
July 2023

Appreciate Assembly's Ease of Use

Pros

I like how it encourages peer-to-peer recognition.

Cons

I wish we had more tokens to give.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Stacy

Education, 500+ employees

Less than a year

5.0
June 2023

DeVry Review

Pros

I enjoy being able to acknowledge colleagues who may have been overlooked.

Cons

I don't have any cons to mention at the moment. Thank you.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Education, 500+ employees

Less than 6 months

5.0
June 2023

Great way to give recognition

Pros

So far, I have been loving the option to give recognition to my teammates and friends while also earning points myself.

Cons

There's not much I don't like about it, as I haven't used it for very long.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rhandi

Education, 500+ employees

Less than 6 months

5.0
June 2023

I love Assembly

Pros

It's wonderful to be able to recognize my peers for their hard work!

Cons

I wish tokens were equivalent to higher amounts of money.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Y

Yoser

Healthcare, 500+ employees

Less than 6 months

4.0
May 2023

Thank you!

Pros

Assembly provides a wide array of excellent gift options.

Cons

It doesn't appear very intuitive. We have to scroll a lot to access a specific review.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

T

tracy

Retail, 51-100 employees

Less than a year

5.0
May 2023

tt

Pros

Of course, the rewards program is great, and recognizing individuals is also a confidence booster.

Cons

I have nothing I dislike. This program is all positives. How can you complain?

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Faith

Human Resources, 11-50 employees

More than a year

5.0
March 2023

Assembly Makes Employee Recognition Easy!

Pros

This software supports flexible recognition and reward programs and is user-friendly!

Cons

The features utilized by our company are very simple and we are happy with everything so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abby

Real Estate, 11-50 employees

4.0
March 2023

The software is very user-friendly with a modern approach!

Pros

The software is laid out very naturally, making it simple to use. It feels organic, like the spontaneous social feed UX to which we are already accustomed. I appreciate that Assembly has not increased any sort of workload or complexity. It appears to have been created for modern teams, with features like the ability to include in your posts. I have discovered that the software increases team engagement and brings out the best in individual team members. Its fantastic to see how engaged employees are on the platform and how it helps us develop a more positive company culture.

Cons

They have recently gone through an internal overhaul (including rebranding), which has been a little inconvenient for us. Some employees have reported confusion since their normally used features have been misplaced, and some things have been removed altogether. They have managed to keep the overall experience still satisfactory, but my team needed to be retrained. Assembly desperately needs a darker theme that would be easier on the eyes, especially for those working night shifts.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

TW

Tasha W.

Telecommunications, 51-100 employees

5.0
February 2023

Our staff has never been more involved in their work.

Pros

There are many things at which Assembly is great, but increasing employee engagement is by far its best feature. We have introduced actual prizes that are distributed most conveniently (upon completion of tasks and collaboration with colleagues, for example). Our employees have begun to hold themselves accountable for their actions and ask their seniors for advice on improving. They have increased meetings and helped each other complete their respective tasks. They value the Care Coins and are pleased with themselves.

Cons

Assembly is still quite new as a company, and so am I as a client, so I cannot definitively comment on its drawbacks. I feel that, given enough time, I will see things I cannot right now. However, what I can say for now is that the pricing is a bit inconsistent. Their pricing plans are not very efficient and are not affordable in the long run. They could introduce more pricing tiers to cater to companies of all sizes and requirements.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

OL

Oren L.

Computer Software, 11-50 employees

4.0
January 2023

Assembly is not just beneficial; its fun to use!

Pros

It is quite easily the complete software solution that I have used. They have made it with a smooth UI in mind, making Assembly quite enjoyable to use. It has made it much easier for our team members to recognize one anothers efforts. On the administrative side, we can access our reports and determine what factors contribute to employee job satisfaction. We have seen a marked improvement in employee collaboration ever since Assembly was implemented, and the staff is eager to assist one another more, which is fantastic.

Cons

One potential drawback is that Assembly offers a wide range of customizable features, which can overwhelm smaller teams or businesses with less complex workflows. However, the level of customization requires more time and resources to set up and maintain, which can be a barrier for smaller businesses like ours with limited resources.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

TT

Tram thi

Content Marketing, 101-500 employees

Less than a year

4.0
January 2023

No comment

Pros

It's easy to set up, and it now comes with the app.

Cons

It is too slow to respond when you click on something.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

R

Rose

Human Resources, 51-100 employees

More than a year

4.0
January 2023

Awesome avenue to recognize people's contribution.

Pros

The ease of use and the various options to redeem earned points are fantastic.

Cons

None. I am satisfied with the current features in Assembly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10