Dan
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 1-10 employees
More than a year
“Great Performance Management Tool”
Pros
Its inexpensive and easy to use as both an administrator and an employee.
Cons
Not applicable as our company downsized significantly so we didnt need the tool.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Latandra
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 500+ employees
Less than 6 months
“A perfect fit for current and future needs !”
Pros
One of the main benefits is the overall customization options. It allowed us to tailor things specifically to what we were looking for. It also has the capability to handle changes we will need to make in the future as we continue to expand our performance management process. It was very easy to deploy to our management team. [hidden] is also extremely helpful and quick to respond.
Cons
It would be better if the Admin team could log in as a manager or another user to see things from their perspective.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Paul
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 500+ employees
“Excellent Customer Service”
Pros
I like the customizable templates and the customer service.
Cons
No issues, everything works as it should. Great customer service!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Vibha
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 1-10 employees
Less than a year
“Review - AssessTEAM software”
Pros
The built-in indicator templates are quite useful.
Cons
The system is a bit hard to understand.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hadil
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 51-100 employees
Less than a year
“Great Customer Support”
Pros
Its easy to use once you understand the required fields.
Cons
For 360 feedback there are fields that require manual inputs due to changes in the organizational structure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnnie
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
Less than 6 months
“Customer Satisfaction”
Pros
The software is very affordable and easy to use.
Cons
Right now Im not dissatisfied with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
elena
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 51-100 employees
More than a year
“Ceranext”
Pros
Its user-friendly and has a very good price. I like that you can customize it to a certain level.
Cons
It needs more specific features and better reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Ogechi
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
Less than a year
“Fantastic ride with AssessTeam”
Pros
This product allows organizations to customize to their preferred options and templates. Its user-friendly and easy to navigate. I love that it gives evaluators the option to express other concerns in free text and employees love that its anonymous which makes them more comfortable expressing themselves.
Cons
For some evaluators in my organization the evaluation interface was engaging but for a few it appeared different and confusing. They would probably have a better experience with a clearer interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sebahattin
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
More than a year
“Thanks to AssessTEAM”
Pros
Being cloud-based makes it easier for us to work remotely. The mobile version is very easy to use. Its the most user-friendly software I have ever used. Customer support is great. I strongly recommend it!
Cons
I havent had any negative experiences. Its totally perfect.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
More than a year
“Template Assistance”
Pros
The system is pretty easy to use and navigate.
Cons
The system could be a bit more user-friendly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Celia
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
Less than 6 months
“Good software”
Pros
The features are great and the customer service is awesome. Booking e-meets with their consultant is very easy which made the setup smoother. Special thanks to [hidden].
Cons
It would be perfect if AssessTeam adds the preview function.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Dan
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 51-100 employees
Less than 6 months
“AssessTeam is AMAZING”
Pros
Its straightforward for both management and employees. The customer service and support are fantastic.
Cons
Theres nothing wrong. The software is fantastic and the customer support is fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tiffany
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 51-100 employees
Less than 6 months
“Top Notch Service”
Pros
I find it simple to use and I appreciate being able to schedule reviews and surveys.
Cons
I cant think of anything the pre-made reviews are great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamilla
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
Less than 6 months
“Rajat is super helpful and the best :)”
Pros
Its easy software to deal with and we like it.
Cons
Theres nothing I like the least about the software its pretty easy to handle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alison
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
Less than 6 months
“The right fit at the right time”
Pros
I enjoy the breakdown reporting. Its not just one overall score or rating it can be broken down into many different categories. It allows me to see how the team the individual or component are doing at any given time.
Cons
I had some user issues when I first started. There are components that are included but not described. However our rep [hidden] is always there to help me and guide me.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jeanne
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
More than a year
“LDX Review”
Pros
Its easy to deploy and implement and once you get the hang of it its easy to use.
Cons
Maybe a bit more explanation about some concepts like when setting up an evaluation what happens when picking Default result areas.... vs Select from all available result areas etc.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Pedro
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
Less than 6 months
“All features for 360 evaluations, excellent customer support and easy to use”
Pros
Customer support is there every step of the way. The interface is user-friendly.
Cons
Nothing to report for now. The first evaluations are all okay. Lets see how it performs with continuous use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Yulia
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 51-100 employees
More than a year
“AssessTeam for Evaluations”
Pros
The online version has lots of features for customization and flexibility.
Cons
Importing files in Excel is hard to read. Theres no space in the employee profile to leave comments or see the history of additional feedback if needed.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
Less than 6 months
“Amazing support!”
Pros
The support team is amazing and always available to help. They make rolling out the product easy.
Cons
Sometimes its a bit complicated but I guess we need to balance functionality (which we want!) with complexity (which we dont want!).
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Leena
Healthcare, Manufacturing, Retail, IT, Finance, Financial Reporting, Estimation, 11-50 employees
More than a year
“My Review for Assess Team”
Pros
The team is helpful fits our budget and the software is easy to use.
Cons
Simplify titles, use simpler words like Upwards Downwards etc. Adding personas on the platform could be improved for seamless updating all at once.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10