Total 45 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars29%
3
Stars0%
2
Stars0%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than a year
“CamNX - Review Backlog
Pros
I find the comment feature and bug management particularly handy, especially with the option to attach comments.
Cons
I've got my activity and my comment together in one tab on Page. I just prefer them split into two tabs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Halimah
Logistics and Supply Chain, 11-50 employees
Less than 6 months
“Awesome
Pros
Tracking various project issues with different statuses has been simplified for me. I can even upload bugs or tasks from my phone, which is incredibly convenient.
Cons
Being relatively new to Backlog, I have not identified any areas for improvement yet.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Vyshali
Information Technology and Services, 500+ employees
Less than a year
“easy way to access Backlog
Pros
Tracking is very smooth and easy, and it is incredibly useful for keeping tabs on all the activities of my team members.
Cons
NO CONS. Tracking is very easy, and it's super handy for keeping tabs on all the activities of my team members.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
emmanuel
Computer & Network Security, 11-50 employees
More than a year
“Efficient Project Management with Room for Improvement
Pros
What I really adore about Backlog is its user-friendly interface and robust project management features. It's made task tracking and team collaboration much more efficient for me. Being able to prioritize tasks, set due dates, and assign them to specific team members has been instrumental in keeping us organized and aligned. Plus, the real-time updates and notifications ensure we're always in the loop about any changes or progress. Overall, Backlog has proven to be indispensable in streamlining our project workflows and enhancing communication within the team.
Cons
What bothered me most about Backlog was its limited integration with other tools we use. We ended up having to duplicate data and tasks manually across platforms, causing inefficiencies and potential errors.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Nishar
Information Technology and Services, 101-500 employees
More than a year
“Backlog is superbbb
Pros
Personally, I find Backlog to be very easy to use.
Cons
Backlog's UI is easy to navigate so I have no cons. It's really user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“Backlog - My perfect work companion
Pros
The workflow is seamless, not just on the system but also in actual execution.
Cons
I don't find the report feature particularly necessary.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Media Production, 1-10 employees
More than a year
“Robust & Reliable, if not totally customizable
Pros
I've found Backlog to be easy to pick up and use right away. The features are readily accessible across all interfaces, and they function exactly as expected. I've never felt the need to refer to the documentation; everything just works intuitively.
Cons
One downside of Backlog is its rigidity. It seems tailored for specific workflows, which can be limiting. For instance, in Kanban mode, there's no way to customize columns for different types of work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Lennon
Machinery, 500+ employees
“Personal Review of Backlog
Pros
Everything in Backlog is neatly organized and readily accessible.
Cons
I honestly can't think of anything negative to say about Backlog.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Derek
Computer Software, 1-10 employees
Less than 6 months
“Backlog for College Students
Pros
My favorite feature is the board function. Being able to assign tasks to individuals with due dates and additional notes has proven to be incredibly useful.
Cons
It would be great if there was a quicker way to assign tasks. Having to navigate menus after creating a task feels a bit slow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Luis
Hospital & Health Care, 51-100 employees
“Great app
Pros
I appreciate the simplicity of Backlog; it's easy to understand and use.
Cons
I wish Backlog was more affordable, especially for small groups.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jullian
E-Learning, 1-10 employees
Less than 6 months
“Accessibility
Pros
The features provided are sufficient and easy to use.
Cons
Some of the features are challenging to use.
Rating Distribution
Ease of use
2
Value for money
5
Customer Support
10
Functionality
8
Kat
Information Technology and Services, 101-500 employees
Less than a year
“Good tool for bugs tracking
Pros
Reassigning the "assignee" is very smooth, which comes in handy during instances of frequent back and forth between resources. I also find the option to attach images very useful; you can insert them wherever you need in the message.
Cons
I have not explored all the functionalities yet, so I can't pinpoint any dislikes at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathyrine
Information Technology and Services, 51-100 employees
Less than 6 months
“Backlog as defect tracker
Pros
I like that we can track all defects using just one device.
Cons
Occasionally, attaching images can be confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hanh
Computer Software, 11-50 employees
More than a year
“Backlog review
Pros
The UI/UX of Backlog is nice, and it's easy to track and edit tasks.
Cons
The comment box is a bit small, making it tricky to edit long comments sometimes.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
10
Functionality
8
Kendall
Financial Services, 1-10 employees
Less than 6 months
“Great project tracking solution for our team
Pros
The interface is intuitive for managing action items, assigning tasks, and facilitating communication between teams. It's effortless for our small team to stay updated on tasks and responsibilities. Backlog is essential for us to swiftly respond to client issues and monitor response progress. It helps us track progress at both granular and larger scales. The integration with Slack is also incredibly helpful.
Cons
It would be awesome if there were better options for including media and assigning tasks to multiple people. Also, a more comprehensive help hub would be beneficial for new users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Dilli Raj
Computer Software, 11-50 employees
Less than 6 months
“Good product
Pros
The task management tool is the most frequently used tool for me in Backlog, and it excels in every aspect.
Cons
One thing I dislike about Backlog is sometimes struggling to find certain features.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Elijah
Financial Services, 1-10 employees
Less than a year
“Great for Dev Teams
Pros
Our Dev team finds Backlog very user-friendly.
Cons
As a designer, I find Backlog's aesthetics lacking compared to other project management software I've used.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Agung Suci
Telecommunications, 101-500 employees
Less than 6 months
“Great tools
Pros
It's easy to use, and it meets all our needs.
Cons
Backlog offers simple usability, catering to users of all levels.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Getachew
Utilities, 500+ employees
“Sprint backlog
Pros
Backlog offers a variety of project management features, including task tracking, subtasks, milestones, and Gantt chart visualization. I find these functionalities indispensable for keeping our projects organized.
Cons
Backlog's complexity can be overwhelming, especially for new project managers. It takes time to grasp all its features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Brian
Computer Software, 11-50 employees
Less than 6 months
“Backlog gets the job done.
Pros
I really appreciate the sprint filters and the comment feature.
Cons
I am not a fan of the one-attachment limit per ticket, even at the lowest tier option.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
