Total 45 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
July 2023

CamNX - Review Backlog

Pros

I find the comment feature and bug management particularly handy, especially with the option to attach comments.

Cons

I've got my activity and my comment together in one tab on Page. I just prefer them split into two tabs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

H

Halimah

Logistics and Supply Chain, 11-50 employees

Less than 6 months

4.0
July 2023

Awesome

Pros

Tracking various project issues with different statuses has been simplified for me. I can even upload bugs or tasks from my phone, which is incredibly convenient.

Cons

Being relatively new to Backlog, I have not identified any areas for improvement yet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

V

Vyshali

Information Technology and Services, 500+ employees

Less than a year

5.0
July 2023

easy way to access Backlog

Pros

Tracking is very smooth and easy, and it is incredibly useful for keeping tabs on all the activities of my team members.

Cons

NO CONS. Tracking is very easy, and it's super handy for keeping tabs on all the activities of my team members.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

E

emmanuel

Computer & Network Security, 11-50 employees

More than a year

4.0
July 2023

Efficient Project Management with Room for Improvement

Pros

What I really adore about Backlog is its user-friendly interface and robust project management features. It's made task tracking and team collaboration much more efficient for me. Being able to prioritize tasks, set due dates, and assign them to specific team members has been instrumental in keeping us organized and aligned. Plus, the real-time updates and notifications ensure we're always in the loop about any changes or progress. Overall, Backlog has proven to be indispensable in streamlining our project workflows and enhancing communication within the team.

Cons

What bothered me most about Backlog was its limited integration with other tools we use. We ended up having to duplicate data and tasks manually across platforms, causing inefficiencies and potential errors.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

N

Nishar

Information Technology and Services, 101-500 employees

More than a year

5.0
July 2023

Backlog is superbbb

Pros

Personally, I find Backlog to be very easy to use.

Cons

Backlog's UI is easy to navigate so I have no cons. It's really user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
July 2023

Backlog - My perfect work companion

Pros

The workflow is seamless, not just on the system but also in actual execution.

Cons

I don't find the report feature particularly necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Media Production, 1-10 employees

More than a year

4.0
July 2023

Robust & Reliable, if not totally customizable

Pros

I've found Backlog to be easy to pick up and use right away. The features are readily accessible across all interfaces, and they function exactly as expected. I've never felt the need to refer to the documentation; everything just works intuitively.

Cons

One downside of Backlog is its rigidity. It seems tailored for specific workflows, which can be limiting. For instance, in Kanban mode, there's no way to customize columns for different types of work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

L

Lennon

Machinery, 500+ employees

5.0
July 2023

Personal Review of Backlog

Pros

Everything in Backlog is neatly organized and readily accessible.

Cons

I honestly can't think of anything negative to say about Backlog.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Derek

Computer Software, 1-10 employees

Less than 6 months

5.0
July 2023

Backlog for College Students

Pros

My favorite feature is the board function. Being able to assign tasks to individuals with due dates and additional notes has proven to be incredibly useful.

Cons

It would be great if there was a quicker way to assign tasks. Having to navigate menus after creating a task feels a bit slow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Luis

Hospital & Health Care, 51-100 employees

4.0
July 2023

Great app

Pros

I appreciate the simplicity of Backlog; it's easy to understand and use.

Cons

I wish Backlog was more affordable, especially for small groups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J

Jullian

E-Learning, 1-10 employees

Less than 6 months

1.0
July 2023

Accessibility

Pros

The features provided are sufficient and easy to use.

Cons

Some of the features are challenging to use.

Rating Distribution

Ease of use

2

Value for money

5

Customer Support

10

Functionality

8

K

Kat

Information Technology and Services, 101-500 employees

Less than a year

4.0
July 2023

Good tool for bugs tracking

Pros

Reassigning the "assignee" is very smooth, which comes in handy during instances of frequent back and forth between resources. I also find the option to attach images very useful; you can insert them wherever you need in the message.

Cons

I have not explored all the functionalities yet, so I can't pinpoint any dislikes at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cathyrine

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
July 2023

Backlog as defect tracker

Pros

I like that we can track all defects using just one device.

Cons

Occasionally, attaching images can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hanh

Computer Software, 11-50 employees

More than a year

5.0
July 2023

Backlog review

Pros

The UI/UX of Backlog is nice, and it's easy to track and edit tasks.

Cons

The comment box is a bit small, making it tricky to edit long comments sometimes.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

8

K

Kendall

Financial Services, 1-10 employees

Less than 6 months

5.0
June 2023

Great project tracking solution for our team

Pros

The interface is intuitive for managing action items, assigning tasks, and facilitating communication between teams. It's effortless for our small team to stay updated on tasks and responsibilities. Backlog is essential for us to swiftly respond to client issues and monitor response progress. It helps us track progress at both granular and larger scales. The integration with Slack is also incredibly helpful.

Cons

It would be awesome if there were better options for including media and assigning tasks to multiple people. Also, a more comprehensive help hub would be beneficial for new users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DR

Dilli Raj

Computer Software, 11-50 employees

Less than 6 months

5.0
June 2023

Good product

Pros

The task management tool is the most frequently used tool for me in Backlog, and it excels in every aspect.

Cons

One thing I dislike about Backlog is sometimes struggling to find certain features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

E

Elijah

Financial Services, 1-10 employees

Less than a year

4.0
June 2023

Great for Dev Teams

Pros

Our Dev team finds Backlog very user-friendly.

Cons

As a designer, I find Backlog's aesthetics lacking compared to other project management software I've used.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

AS

Agung Suci

Telecommunications, 101-500 employees

Less than 6 months

5.0
June 2023

Great tools

Pros

It's easy to use, and it meets all our needs.

Cons

Backlog offers simple usability, catering to users of all levels.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Getachew

Utilities, 500+ employees

4.0
June 2023

Sprint backlog

Pros

Backlog offers a variety of project management features, including task tracking, subtasks, milestones, and Gantt chart visualization. I find these functionalities indispensable for keeping our projects organized.

Cons

Backlog's complexity can be overwhelming, especially for new project managers. It takes time to grasp all its features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Brian

Computer Software, 11-50 employees

Less than 6 months

5.0
June 2023

Backlog gets the job done.

Pros

I really appreciate the sprint filters and the comment feature.

Cons

I am not a fan of the one-attachment limit per ticket, even at the lowest tier option.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8