Total 45 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

U

Ulf

Information Technology and Services, 1-10 employees

More than a year

5.0
April 2024

Versatile task and issues tracker tool

Pros

As someone who loves efficiency, I adore this versatile project management tool. It accommodates various needs seamlessly without limiting any potential use.

Cons

I wish there was a quicker way for me to update the progress of tasks or issues. Currently, I have to open each one individually to make changes, like marking them as "resolved". It'd be great if I could do this with just one click or selecting an option from a dropdown menu on the list of issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

B

Bishal

Computer Software, 11-50 employees

Less than 6 months

4.0
October 2023

Where Tasks Meet Their Match and Teams Get Stuff Done!

Pros

This tool feels like the ultimate to-do list supercharged! With all my tasks consolidated in one spot, staying on top of everything is effortless. It's a vital asset for anyone serious about managing projects efficiently.

Cons

I find the file storage limitations particularly challenging when dealing with larger files, which can be crucial for extensive projects. Managing lengthy task lists can also be overwhelming, increasing the risk of misplacing or overlooking tasks.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

S

Sarth

Computer & Network Security, 1-10 employees

Less than 6 months

5.0
August 2023

Very good project and task management tool

Pros

Managing tasks and accessing clear execution reports couldn't be easier with this tool. It simplifies task delegation among users which also makes collaboration trouble free.

Cons

Honestly, I could not find any areas for improvement from your end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aldridge

Logistics and Supply Chain, 101-500 employees

Less than 6 months

4.0
August 2023

Great Project management Tool for Daily use

Pros

The user interface of the backlog is incredibly intuitive, ensuring a smooth user experience. Navigating through it is a walk in the park.

Cons

The limited integration with PowerBI is a drawback. We need to generate PowerBI reports based on project information, but not all the necessary data can be accessed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

S

Sarthak

Information Technology and Services, 51-100 employees

Less than a year

5.0
August 2023

A Critical Evaluation of our Backlog Project Management Tool

Pros

Being able to tag users in comments and ensure they're notified enhances communication tremendously. It's a feature I truly love and like.

Cons

I am curious if there's any functionality related to remembering passwords.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vishal

Computer Software, 1-10 employees

5.0
August 2023

revelation the Power of Our Backlog Project Management Tool

Pros

Easily tracking backlog tickets and generating reports is easy.

Cons

It's inconvenient that if we input the wrong password, we have to re-enter our email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

sarang

Information Technology and Services, 101-500 employees

Less than a year

4.0
August 2023

Streamlined Backlog Project Management: Enhancing Efficiency and Prioritization

Pros

With its user-friendly UI and robust functionality, this product has become my go-to for project management. I couldn't be happier with it.

Cons

While the service is good, I believe it could excel further with more focused development in this field.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

V

Vishal

Information Technology and Services, 51-100 employees

More than a year

5.0
August 2023

Unveiling the Power of Our Backlog Project Management Tool

Pros

The simplicity and user-friendliness of the UI make everything so simple to understand and navigate. Tracking issues, bugs, and enhancements has never been easier.

Cons

On the initial screen, entering both username and password is necessary. It would be easier if we could enter just the email and then input the password on the next screen. This would prevent repetition if the password is entered incorrectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jignesh

Information Technology and Services, 51-100 employees

More than a year

5.0
August 2023

Best Expericance with Backlog

Pros

I've explored most of the features, and they're all incredibly useful and easy to use. The UI is exceptionally user-friendly.

Cons

I have not encountered any cons in the backlog, all the features are functioning well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB

Brian Benard

Financial Services, 11-50 employees

Less than a year

5.0
August 2023

Sibs

Pros

From workflow configuration to project planning and scheduling, this tool has it all covered.

Cons

Some software features are time-consuming and could be improved upon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Kartik

Computer Software, 11-50 employees

More than a year

5.0
August 2023

Good Product Project Management

Pros

The simplistic look and interface offer a sense of comfort without overwhelming me. It's a refreshing change.

Cons

The UI lacks responsiveness, each page takes a considerable amount of time to load fully.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

M

Md

Financial Services, 1-10 employees

5.0
August 2023

Backlog is very good service.

Pros

I find it highly profitable because of its efficiency and effectiveness.

Cons

I'm impressed, there's nothing specific to mention except that it's beautifully designed, which catches my interest.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Manaff

Information Technology and Services, 1-10 employees

5.0
August 2023

Managing task made easy

Pros

It speeds up my task management and seamlessly integrates all my work.

Cons

There's really nothing to complain about; it's simply the best option available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Magd

Computer Software, 1-10 employees

Less than 6 months

5.0
August 2023

Many of problem can be solve by backlog and i really get solving for my probles

Pros

From task and project management to resolving bugs, this tool handles it all effortlessly.

Cons

The platform efficiently tracks and resolves problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

S

stella

Hospital & Health Care, 101-500 employees

More than a year

4.0
August 2023

Backlog info?

Pros

It excels at helping prioritize tasks, keeping my to-do list organized, and ensuring I meet deadlines. Plus, its flexibility is unmatched.

Cons

The file storage limitations, especially for larger files, can pose challenges for larger projects, leading to tasks getting lost in the shuffle.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

A

Abiud

Graphic Design, 1-10 employees

5.0
August 2023

It's perfect

Pros

Backlog is incredibly easy to use, even for someone like me, who works in accounting.

Cons

Integrating with our existing business processes was a slow process.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Saili

Renewables & Environment, 11-50 employees

Less than 6 months

5.0
August 2023

My Experience so far

Pros

The ease of scheduling tasks and tracking progress is unmatched.

Cons

So far, we haven't encountered any issues, even though our project is currently quite extensive and still expanding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Md Mohiminur

Marketing and Advertising, 11-50 employees

Less than a year

5.0
July 2023

My office back is Backlog

Pros

Tasks management is very easy, with hassle-free editing and seamless group tracking. Plus, the attractive UI is a bonus.

Cons

In my opinion, it would be beneficial to include additional features such as the ability to upload screenshots, images, or videos.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
July 2023

Backlog shows

Pros

Managing titles, descriptions, orders, and estimates is a walk in the park with this tool.

Cons

As of now, I have not noticed any missing features. Despite my limited experience with Backlog, I find it satisfactory, and I can confidently recommend it. It's worth the investment of time and money.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

E

Enrique

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
July 2023

First time user initial thoughts

Pros

It's invaluable for tracking bugs and other issues that require close monitoring.

Cons

The UI feels cluttered and is not very user-friendly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
July 2023

CamNX - Review Backlog

Pros

I find the comment feature and bug management particularly handy, especially with the option to attach comments.

Cons

I've got my activity and my comment together in one tab on Page. I just prefer them split into two tabs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

H

Halimah

Logistics and Supply Chain, 11-50 employees

Less than 6 months

4.0
July 2023

Awesome

Pros

Tracking various project issues with different statuses has been simplified for me. I can even upload bugs or tasks from my phone, which is incredibly convenient.

Cons

Being relatively new to Backlog, I have not identified any areas for improvement yet.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

V

Vyshali

Information Technology and Services, 500+ employees

Less than a year

5.0
July 2023

easy way to access Backlog

Pros

Tracking is very smooth and easy, and it is incredibly useful for keeping tabs on all the activities of my team members.

Cons

NO CONS. Tracking is very easy, and it's super handy for keeping tabs on all the activities of my team members.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

E

emmanuel

Computer & Network Security, 11-50 employees

More than a year

4.0
July 2023

Efficient Project Management with Room for Improvement

Pros

What I really adore about Backlog is its user-friendly interface and robust project management features. It's made task tracking and team collaboration much more efficient for me. Being able to prioritize tasks, set due dates, and assign them to specific team members has been instrumental in keeping us organized and aligned. Plus, the real-time updates and notifications ensure we're always in the loop about any changes or progress. Overall, Backlog has proven to be indispensable in streamlining our project workflows and enhancing communication within the team.

Cons

What bothered me most about Backlog was its limited integration with other tools we use. We ended up having to duplicate data and tasks manually across platforms, causing inefficiencies and potential errors.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

N

Nishar

Information Technology and Services, 101-500 employees

More than a year

5.0
July 2023

Backlog is superbbb

Pros

Personally, I find Backlog to be very easy to use.

Cons

Backlog's UI is easy to navigate so I have no cons. It's really user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
July 2023

Backlog - My perfect work companion

Pros

The workflow is seamless, not just on the system but also in actual execution.

Cons

I don't find the report feature particularly necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Media Production, 1-10 employees

More than a year

4.0
July 2023

Robust & Reliable, if not totally customizable

Pros

I've found Backlog to be easy to pick up and use right away. The features are readily accessible across all interfaces, and they function exactly as expected. I've never felt the need to refer to the documentation; everything just works intuitively.

Cons

One downside of Backlog is its rigidity. It seems tailored for specific workflows, which can be limiting. For instance, in Kanban mode, there's no way to customize columns for different types of work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

L

Lennon

Machinery, 500+ employees

5.0
July 2023

Personal Review of Backlog

Pros

Everything in Backlog is neatly organized and readily accessible.

Cons

I honestly can't think of anything negative to say about Backlog.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Derek

Computer Software, 1-10 employees

Less than 6 months

5.0
July 2023

Backlog for College Students

Pros

My favorite feature is the board function. Being able to assign tasks to individuals with due dates and additional notes has proven to be incredibly useful.

Cons

It would be great if there was a quicker way to assign tasks. Having to navigate menus after creating a task feels a bit slow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Luis

Hospital & Health Care, 51-100 employees

4.0
July 2023

Great app

Pros

I appreciate the simplicity of Backlog; it's easy to understand and use.

Cons

I wish Backlog was more affordable, especially for small groups.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J

Jullian

E-Learning, 1-10 employees

Less than 6 months

1.0
July 2023

Accessibility

Pros

The features provided are sufficient and easy to use.

Cons

Some of the features are challenging to use.

Rating Distribution

Ease of use

2

Value for money

5

Customer Support

10

Functionality

8

K

Kat

Information Technology and Services, 101-500 employees

Less than a year

4.0
July 2023

Good tool for bugs tracking

Pros

Reassigning the "assignee" is very smooth, which comes in handy during instances of frequent back and forth between resources. I also find the option to attach images very useful; you can insert them wherever you need in the message.

Cons

I have not explored all the functionalities yet, so I can't pinpoint any dislikes at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cathyrine

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
July 2023

Backlog as defect tracker

Pros

I like that we can track all defects using just one device.

Cons

Occasionally, attaching images can be confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Hanh

Computer Software, 11-50 employees

More than a year

5.0
July 2023

Backlog review

Pros

The UI/UX of Backlog is nice, and it's easy to track and edit tasks.

Cons

The comment box is a bit small, making it tricky to edit long comments sometimes.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

8

K

Kendall

Financial Services, 1-10 employees

Less than 6 months

5.0
June 2023

Great project tracking solution for our team

Pros

The interface is intuitive for managing action items, assigning tasks, and facilitating communication between teams. It's effortless for our small team to stay updated on tasks and responsibilities. Backlog is essential for us to swiftly respond to client issues and monitor response progress. It helps us track progress at both granular and larger scales. The integration with Slack is also incredibly helpful.

Cons

It would be awesome if there were better options for including media and assigning tasks to multiple people. Also, a more comprehensive help hub would be beneficial for new users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DR

Dilli Raj

Computer Software, 11-50 employees

Less than 6 months

5.0
June 2023

Good product

Pros

The task management tool is the most frequently used tool for me in Backlog, and it excels in every aspect.

Cons

One thing I dislike about Backlog is sometimes struggling to find certain features.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

E

Elijah

Financial Services, 1-10 employees

Less than a year

4.0
June 2023

Great for Dev Teams

Pros

Our Dev team finds Backlog very user-friendly.

Cons

As a designer, I find Backlog's aesthetics lacking compared to other project management software I've used.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

AS

Agung Suci

Telecommunications, 101-500 employees

Less than 6 months

5.0
June 2023

Great tools

Pros

It's easy to use, and it meets all our needs.

Cons

Backlog offers simple usability, catering to users of all levels.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Getachew

Utilities, 500+ employees

4.0
June 2023

Sprint backlog

Pros

Backlog offers a variety of project management features, including task tracking, subtasks, milestones, and Gantt chart visualization. I find these functionalities indispensable for keeping our projects organized.

Cons

Backlog's complexity can be overwhelming, especially for new project managers. It takes time to grasp all its features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Brian

Computer Software, 11-50 employees

Less than 6 months

5.0
June 2023

Backlog gets the job done.

Pros

I really appreciate the sprint filters and the comment feature.

Cons

I am not a fan of the one-attachment limit per ticket, even at the lowest tier option.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

G

Gustut

Computer Software, 1-10 employees

Less than 6 months

5.0
June 2023

Task Management

Pros

Managing tasks between team members and tracking them all is easy with Backlog.

Cons

It's frustrating that I can't see the full view of issues when batch editing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nchimunya

Information Technology and Services, 1-10 employees

5.0
June 2023

A genuine review on backlog

Pros

Prioritization, task scheduling, and IT project management are made simple with Backlog. The platform is easy to use and integrates seamlessly with our system.

Cons

Overall, I find the system quite user-friendly, and we haven't encountered any disadvantages yet. We'll keep you posted if we do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tran

Aviation & Aerospace, 51-100 employees

Less than 6 months

5.0
June 2023

Nice

Pros

The drag-and-drop feature in Backlog is the best as it's similar to other platforms like Jira.

Cons

Nothing negative came to my mind, I really like the commenting system in Backlog. It's efficient and intuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Amogh

Computer Software, 51-100 employees

Less than a year

5.0
June 2023

Mostly better than Jira

Pros

The user interface is effortless and easy to navigate. I used to feel overwhelmed when using Jira, but that's not the case with Backlog.

Cons

It is a bit inconvenient that saving options requires clicking a button and does not happen automatically.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

S

Syed

Information Technology and Services, 500+ employees

More than a year

5.0
June 2023

Amazing tool

Pros

Using Backlog was easy, I didn't encounter any issues at all.

Cons

It would be helpful if users were notified by email when a comment is added to a Backlog ticket, even if they are not the one who made the change. Not a major issue, though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10