Total 45 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

29%

3

Stars

0%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

G

Gustut

Computer Software, 1-10 employees

Less than 6 months

5.0
June 2023

Task Management

Pros

Managing tasks between team members and tracking them all is easy with Backlog.

Cons

It's frustrating that I can't see the full view of issues when batch editing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

N

Nchimunya

Information Technology and Services, 1-10 employees

5.0
June 2023

A genuine review on backlog

Pros

Prioritization, task scheduling, and IT project management are made simple with Backlog. The platform is easy to use and integrates seamlessly with our system.

Cons

Overall, I find the system quite user-friendly, and we haven't encountered any disadvantages yet. We'll keep you posted if we do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tran

Aviation & Aerospace, 51-100 employees

Less than 6 months

5.0
June 2023

Nice

Pros

The drag-and-drop feature in Backlog is the best as it's similar to other platforms like Jira.

Cons

Nothing negative came to my mind, I really like the commenting system in Backlog. It's efficient and intuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A

Amogh

Computer Software, 51-100 employees

Less than a year

5.0
June 2023

Mostly better than Jira

Pros

The user interface is effortless and easy to navigate. I used to feel overwhelmed when using Jira, but that's not the case with Backlog.

Cons

It is a bit inconvenient that saving options requires clicking a button and does not happen automatically.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

S

Syed

Information Technology and Services, 500+ employees

More than a year

5.0
June 2023

Amazing tool

Pros

Using Backlog was easy, I didn't encounter any issues at all.

Cons

It would be helpful if users were notified by email when a comment is added to a Backlog ticket, even if they are not the one who made the change. Not a major issue, though.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10