Gustut
IT, 1-10 employees
Less than 6 months
“Task Management”
Pros
Managing tasks between team members and tracking them all is easy with Backlog.
Cons
It's frustrating that I can't see the full view of issues when batch editing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Nchimunya
IT, 1-10 employees
“A genuine review on backlog”
Pros
Prioritization, task scheduling, and IT project management are made simple with Backlog. The platform is easy to use and integrates seamlessly with our system.
Cons
Overall, I find the system quite user-friendly, and we haven't encountered any disadvantages yet. We'll keep you posted if we do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tran
Aviation, 51-100 employees
Less than 6 months
“Nice”
Pros
The drag-and-drop feature in Backlog is the best as it's similar to other platforms like Jira.
Cons
Nothing negative came to my mind, I really like the commenting system in Backlog. It's efficient and intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Amogh
IT, 51-100 employees
Less than a year
“Mostly better than Jira”
Pros
The user interface is effortless and easy to navigate. I used to feel overwhelmed when using Jira, but that's not the case with Backlog.
Cons
It is a bit inconvenient that saving options requires clicking a button and does not happen automatically.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Syed
IT, 500+ employees
More than a year
“Amazing tool”
Pros
Using Backlog was easy, I didn't encounter any issues at all.
Cons
It would be helpful if users were notified by email when a comment is added to a Backlog ticket, even if they are not the one who made the change. Not a major issue, though.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10