Total 360 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars32%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Consultants, 51-100 employees
Less than a year
“Great product”
Pros
It's user-friendly and great for delegating tasks to teams and customers.
Cons
For now, we use everything they have, and it works great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Product, 500+ employees
More than a year
“Improve work quality with Basecamp. A champion for project management.”
Pros
Organizing and managing work can be a complex process, but Basecamp simplifies everything. The excellent dashboard allows us to showcase all our work, providing a clear understanding of our progress. The communication tools, such as messaging, facilitate collaboration and teamwork during projects. With the to-do feature, we can easily and effectively organize, plan and track deadlines and work progress.
Cons
Basecamp has always been a perfect match for our needs, and we are loving it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
“The most simple and effective Project Management software”
Pros
My experience as a project manager using Basecamp for a college project was quite impressive. The setup process was remarkably straightforward. Within a few hours, I had the project up and running with all the necessary todos, meeting schedules, crucial documents, files, and an Announcement/Message board. What amazed me the most was how quickly my team members adapted to it they didnt require any training or walkthrough. Everything just fell into place effortlessly. We began actively communic
Cons
Basecamp doesnt have much to fault. Some might argue that it offers limited features, but thats precisely the softwares main point. While its incredibly efficient for many, there may be some missing key features that could make it challenging for others, potentially making the price seem a bit high for whats offered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
NonProfit Organization Management, 1-10 employees
“Has lots of great features”
Pros
What impresses me about Basecamp is its extensive range of features. It allows seamless communication among team members and provides a centralized location for all documentation, making collaborative work a breeze.
Cons
I cant think of any drawbacks. Ive encountered no issues while using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Health, Wellness and Fitness, 51-100 employees
“The ultimate collab”
Pros
Basecamp is the ultimate solution for keeping our team organized and on track. It enhances our efficiency and ensures we dont miss any details in our projects.
Cons
While Basecamp offers excellent value, it lacks features like time tracking and Gantt charts, which wed like to have. Additionally, we wish we could fully replace our team communication app with Basecamp.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Computer Software, 11-50 employees
“Game Changer”
Pros
I initially had doubts about BaseCamp, considering our previous software experiences with tools like Trello and Slack. However, we immediately noticed the difference when we went live. As a company leader, I could see that BaseCamp was a perfect fit for our needs. Our team embraced it for managing tasks, communication, and projects without any topdown pressure. It has enabled us to work effectively as an entirely remote team, both before and during the pandemic.
Cons
Im eager to leverage the timeline feature more effectively for project management timeline communication. Its a great concept, but I havent fully utilized it to its potential.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Verified reviewer, 11-50 employees
“Decent Collaboration application”
Pros
In my experience, Basecamp served as a decent collaboration tool for our college project. We opted for it because it offered free services to students. The messaging and todo features were particularly helpful in keeping our project on track. The userfriendly interface made it accessible, even for those not wellversed in technology.
Cons
The paid plans of Basecamp lack versatility. Additionally, their customer support response times can be slow, and in some cases, nonexistent.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Marketing and Advertising, 1-10 employees
“Ease of communication”
Pros
Basecamp has streamlined communication regarding project statuses, questions, and answers. It made projectrelated discussions and inquiries straightforward and efficient.
Cons
I found it somewhat challenging to locate past posts and project information, and the interface could be more userfriendly in displaying project statuses.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Electrical/Electronic Manufacturing, 1-10 employees
“Efficient and intuitive tool”
Pros
Basecamps clean and intuitive interface makes it easy to navigate and use. Its message boards, task lists, and scheduling features facilitate team communication. You can upload files, share documents, and integrate with thirdparty applications, enhancing collaboration.
Cons
One limitation Ive noticed is that Basecamp lacks advanced features such as Gantt charts and indepth project planning tools.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Human Resources, N/A employees
“Basecamp usage from a freelancers perspective”
Pros
Basecamps simple UI was a delight to use. It offered a userfriendly experience without any unnecessary complexity, making it accessible even for clients from smaller towns who may not be techsavvy.
Cons
At times, the page could appear cluttered when there were numerous tasks and schedules. Incorporating a grid or tabular format might enhance organization.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Verified reviewer, 1-10 employees
“Highly Recommended for small and mediumlevel businesses”
Pros
Basecamp is highly recommended for small and mediumsized businesses. It excels in task management and scheduling, offering a client portal.
Cons
Integrating new users can be somewhat challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alternative Medicine, 1-10 employees
“Happy with Basecamp”
Pros
Basecamp allowed me to plan an unlimited number of projects, each with its own dedicated page. It felt like having a separate file for each project.
Cons
Im entirely satisfied with Basecamp theres nothing I didnt like about this product. Its incredibly userfriendly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Arts and Crafts, 1-10 employees
“Great product to collaborate and manage projects with a big team”
Pros
Basecamp served as a valuable resource for me to access process documents and projectrelated information. It simplified the process, functioning almost like a shared drive.
Cons
While Basecamp was useful for our project, Ive used other software that offered better task management capabilities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Media Production, 500+ employees
“Simple but Effective”
Pros
Basecamp has been our greatest assistant in project management, and we wouldnt have completed some projects without it. It offers many features, including the ability to send alerts via email, which saves us time.
Cons
Id like to see more functionality from the timeline feature. Its a fantastic concept, but I havent been able to fully utilize it for project management timeline communication.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Computer Software, 1-10 employees
“One of the programs for making working plans”
Pros
What I like most is that this program is straightforward to use and offers a variety of tools for effective business project management.
Cons
My least favorite aspect is that the program can be confusing for some businesses, and it would be better if it were simpler to use with improved tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 51-100 employees
“Engage, Interface, Prevail The Communication Enchantment of Basecamp”
Pros
Basecamps communication tools are impressive, offering a bulletin board for notes and announcements, simplifying collaboration across long distances. It enables scheduling and document sharing, making it easy to connect with team members and stay informed about corporate updates and information.
Cons
In comparison to other tools, Basecamp offers fewer advanced features, and it can potentially be used for micromanagement. Some users might find it challenging to sort through unfiled content, and updating employee profiles after a creator leaves the company can be cumbersome.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Mining and Metals, 500+ employees
“The software to help teams plan, track, and manage their projects.”
Pros
Basecamp stands out as the most userfriendly software for project management and capacity planning. It excels in centralizing projectrelated communications and documents, promoting simplicity and efficiency in task management.
Cons
Throughout my more than six months of using Basecamp, I havent come across any notable downsides. Furthermore, its availability on iOS and Android devices through mobile applications ensures convenient access to projects, even while on the move.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Not Specified, 500+ employees
“Great interface and ease of managing shared projects”
Pros
From an end users perspective, the product is impressively wellconceived, offering remarkable speed in getting started. Its multiaccount management capabilities enable effective collaboration with multiple vendors, leading to faster project management and optimized approval workflows.
Cons
Theres room for improvement in the export of information, especially for greater compatibility with external office automation and email tools.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Consumer Services, 11-50 employees
“Works for Agency Management”
Pros
Basecamp serves our agency management needs effectively, maintaining task organization and close monitoring. It keeps tasks neat and facilitates close monitoring.
Cons
My only concern relates to accessibility issues from mobile devices.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Not Specified, 11-50 employees
“Wasif Iqbal”
Pros
Ive been using Basecamp for over eight years, and it has consistently made project management straightforward and wellorganized. Editing and adjusting deadlines is a breeze.
Cons
While Basecamp excels in many areas, theres room for improvement in the user communication module. Currently, I find it less appealing and prefer using other tools for communication.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8