Total 360 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars32%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Electricity, 11-50 employees
More than a year
“Provides a central location for all projects and tasks.”
Pros
Basecamp provides a centralized location for all projects and tasks which makes it the best.
Cons
It is somewhat expensive software...
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Engineering, 1-10 employees
Less than 6 months
“Basecamp overall review”
Pros
Basecamp is easy to use and understand as it provides an interactive and perfect way for me to manage my project.
Cons
If you manage large data, you'll need to pay for storage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Legal, 500+ employees
Less than a year
“Basecamp - Project Management Review”
Pros
Basecamp's ease of use makes it a great collaboration tool for my team, whether we're working on legal cases or other projects. We can upload documents, track progress easily and it keeps us organized without requiring too much time for data input.
Cons
Reporting back is slightly trickier, so we usually switch back to emails or have phone calls. It's more useful for task management.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
IT, 1-10 employees
Less than 6 months
“Communication platform”
Pros
The ability to upload files to the projects in Basecamp is commendable.
Cons
The interface of this application didn't appeal to me.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Education, E-Learning, 1-10 employees
More than a year
“Great for project management”
Pros
I really like how Basecamp's task management is set up. It's easy to follow, and checking off items from the to-do list is simple.
Cons
It could be a bit more intuitive. When you log in and see everything that's going on, the dashboard can become a bit too crowded.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Think Tanks, 11-50 employees
More than a year
“Collaborating during remote work is made easy by Basecamp.”
Pros
Basecamp's group chatting function is quite useful as it allows us to have real-time discussions regardless of our geographical locations. It fosters productive conversations, especially during remote work, leading to excellent results. The shared dashboard keeps us informed about the tasks at hand, completed work and upcoming tasks. Sharing files and documents is simple and secure.
Cons
Basecamp has been a top-notch solution, and there's nothing not to like about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing, Advertising, 1-10 employees
Less than a year
“Best PM Platform”
Pros
One of the best features of this platform is the ability to tag and collaborate asynchronously.
Cons
Sometimes it's difficult to find tagged items, and it feels like they can get lost.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
IT, 101-500 employees
“Great tool for collaborations and Product Management”
Pros
Basecamp offers a clean and seamless interface for anyone. Task management is simple now and the customizable dashboard is fantastic. It ticks all my requirements and is well-suited for small to mid-size teams.
Cons
Managing complex projects in Basecamp can be challenging, especially without the option to add subtasks to primary tasks. It also requires further integration options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
IT, 1-10 employees
Less than a year
“Basecamp review”
Pros
One of the things I loved about Basecamp is its professional approach to document management and its easy-to-use interface. I highly recommend it.
Cons
Everything looks good on Basecamp, except for the occasional problem of sudden program crashes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Customer Service, 51-100 employees
More than a year
“Basecamp Review”
Pros
Basecamp is excellent for task management and it's user-friendly.
Cons
I believe the user interface should be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Healthcare, 11-50 employees
Less than a year
“Basecamp keeps us organized.”
Pros
The good thing about Basecamp is that it is user-friendly and perfect for first-time users. The process is not complicated, and the interface is also not complex. I became proficient with Basecamp after just a week of using it, and now it's my go-to tool.
Cons
There is no feature that allows you to see the progress of a project in real-time. You have to check each project individually, so Basecamp may work for most companies but not all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
IT, 11-50 employees
More than a year
“A no brainer”
Pros
As a consultancy, Basecamp made it easy for us to keep all our projects in one place while inviting clients to view their own tickets, which keeps our developers sane.
Cons
Basecamp's simplicity is both its finest feature and its only shortcoming. Some companies have more complex workflows that require more advanced features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Auto Dealership, 1-10 employees
Less than 6 months
“Base”
Pros
Basecamp is a friendly and powerful application that works well for any kind of project.
Cons
Throughout my time using it, I found it to be perfect. No cons at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
IT, 101-500 employees
Less than a year
“Great collaboration platform”
Pros
The intuitiveness and simplicity of Basecamp make it an excellent choice.
Cons
Basecamp is opinionated in its choices to a point where it may not work for everyone. It lacks a collaborative chat feature like Slack or Teams.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Retail, 1-10 employees
More than a year
“Basecamp is a great tool for ensuring complex projects get done”
Pros
Basecamp is a great communication tool for managing complex projects with multiple users compared to mass group emails. Also the ability to tag people and upload screenshots is invaluable. Even when traveling, Basecamp remains effective and efficient.
Cons
Sometimes, when projects involve multiple people and steps, it can be a bit confusing or overwhelming. I've occasionally replied to the wrong Basecamp thread.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Customer Service, 51-100 employees
Less than a year
“Basement on easy and effective work”
Pros
Basecamp makes personal and company work preparation easy, quick and understandable.
Cons
After using other tools, I think Basecamp is the one I like the most.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Printing, 101-500 employees
More than a year
“Realize projects goals with Basecamp.”
Pros
Basecamp is a resourceful work management platform that offers a wide range of project management tools. It allows us to execute and control our projects. The meetings and messaging functions facilitate smooth communication throughout the project. Basecamp's shared dashboard and workspace enhance teamwork by providing access to all necessary project information for every team member.
Cons
Basecamp has been fulfilling in every aspect. We get exactly what we need, and no feature is difficult to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Research, 101-500 employees
More than a year
“Basecamp for better teamwork and collaboration.”
Pros
Basecamp keeps us connected during projects, regardless of our physical locations. It also ensures smooth information flow through real-time messaging and meetings, allowing collaboration and unified work during remote projects.
Cons
So far, there's been nothing to complain about. Everything about Basecamp has been fulfilling.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Public Sector, 500+ employees
More than a year
“Always true to the course, Basecamp is light to collaboration.”
Pros
Project work can be challenging, especially when team members are remote. However, Basecamp eliminates these challenges by providing a virtual workspace where everyone can meet, share information and collaborate effectively. Thanks to Basecamp, we can execute our remote projects with ease. The instant messaging and meeting tools make communication effortless and accessible.
Cons
There is nothing that I like least because all aspects of Basecamp have been performing greatly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Public Sector, 11-50 employees
More than a year
“Tap into the magic of Basecamp and experience superiority in project work.”
Pros
Basecamp has become the major product for our project work. It provides us with a refined workspace where we can collaboratively work on our projects, leaving no stone unturned. The Basecamp dashboards offer clear visuals of our work progress as it ensures that things are executed according to the plan. Managing our work, including planning, monitoring, and control, has been a significant achievement since we started using Basecamp.
Cons
Our projects have achieved significant results, and Basecamp has played a major role in that. This demonstrates how effective the product has been.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10