Total 173 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
April 2024

Basecamp will Keep you Going

Pros

The interface of this software is quite user-friendly, and it even has a mobile app that complements the web application. It offers common features that are on par with other services.

Cons

I come to know that there are hidden costs that can unexpectedly arise, and sometimes they don't align with the expected features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C

Caroline

Consumer Services, 1-10 employees

Less than a year

4.0
February 2024

Basecamp works great for large organizations with many clients

Pros

I mainly liked Basecamp for its email reminders regarding tasks, groups and due dates.

Cons

I faced some difficulties when sorting through folders in Basecamp, and at times it didn't provide the level of customization I needed for my different teams.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

U

Udoh

Oil & Energy, 1-10 employees

5.0
February 2024

Base camp review

Pros

It's easy to set up, navigate and integrate with other apps. It's particularly beneficial for small businesses and multiple projects.

Cons

There is no free account option and offline services are not available.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R

Randy

Information Technology and Services, 51-100 employees

Less than a year

5.0
February 2024

Streamline Project Management with BaseCamps All in one solution

Pros

The user-friendly interface and seamless file-sharing feature of this software are fantastic.

Cons

I haven't come across any issues or problems while using this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Mike

Alternative Medicine, 1-10 employees

Less than a year

4.0
February 2024

Basecamp keeps your team working together as an efficient team.

Pros

I love that I am being able to see the entire overview of the project I am involved in.

Cons

When I started using it, I have to spend a lot of time on learning because there are numerous features that are unnecessary for me to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

J

Jomon

Education Management, 11-50 employees

Less than 6 months

4.0
February 2024

Managing work and communication

Pros

Having the ability to track tasks, deadlines and files in one place is fantastic.

Cons

There are issues with proper time tracking and limited reporting and exporting capabilities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vikas

Staffing and Recruiting, 51-100 employees

More than a year

5.0
February 2024

Review about Basecamp

Pros

We have two teams using Basecamp to track projects and share updates and follow-ups on activities. It's easy for us to use, and we can create chat rooms for each client and project management.

Cons

One aspect I like the least is the response time of the support team, as it can take a bit longer than expected.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S

Sierra

Design, 1-10 employees

Less than a year

3.0
February 2024

Limited features and functionality

Pros

The calendar view in Basecamp allows our team to visually track our ongoing and upcoming projects.

Cons

We had to come up with our own way, such as color coding calendar events to make the data more useful for our team. It required a lot of manual work to make it functional.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

J

Joe

Events Services, 51-100 employees

More than a year

5.0
February 2024

Go all in and this will work the best.

Pros

Basecamp provides excellent tools for managing document versions, contracts, schedules, date reminders, tasks and task templates for similar projects. The interface is well-designed for allocating tasks to users at different stages of the projects.

Cons

Sometimes, it was a bit challenging to access a detailed view of tasks and projects in a way that was easy to understand and take action on. The interface is mainly focused on text, which is great for those who prefer a textual approach. However, it may not be ideal for individuals who have a visual or graphic learning and memory style.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Louise

Higher Education, 500+ employees

More than a year

5.0
February 2024

Thumbs up for Basecamp

Pros

I like the option to collaborate with individuals from different organizations on various projects. It's convenient to have everything in one place, along with a readily accessible history.

Cons

Adding or removing people sometimes requires multiple clicks, although it's not a major issue.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

L

Leah

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
February 2024

Easy Platform to Use and Very Effective

Pros

The support is readily available for any issues that arise and the platform is extremely user friendly. It excellently manages almost every aspect of my project.

Cons

At this time, I have not come across any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Maxime

Animation, 11-50 employees

5.0
February 2024

I can't imagine working in team without Basecamp

Pros

It's an excellent team management tool and I truly believe every company needs it.

Cons

The interface can be a bit slow sometimes, but it might be due to my computer needing an upgrade!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

T

Tania

Cosmetics, 51-100 employees

Less than a year

4.0
February 2024

Basecamp for work

Pros

It's easy to communicate with team members and assign them tasks. It serves as a great communication medium for remote workers.

Cons

Loading time can be high when there are many documents.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

V

Virender

Information Technology and Services, 101-500 employees

Less than a year

5.0
February 2024

Best use for Management

Pros

The project's simplicity makes it easy to use right from the start. I like receiving morning notification emails with updates on all the Basecamp tasks. The due date feature is helpful for keeping track of task deadlines.

Cons

Honestly, I couldn't find any cons about Basecamp. It's simple to use and provides notifications accordingly. The only thing I like less is that I can't resize the pictures I paste into my Basecamp tasks. I think Basecamp should work on that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Deanna

Marketing and Advertising, 1-10 employees

Less than a year

4.0
February 2024

Basecamp is a Good Project and Team Management System

Pros

Once you understand the program, it's easy to find what you're looking for in Basecamp. We truly like the fact that it serves as a platform for team and project management all in one. It simplifies the management of every aspect of our business.

Cons

Personally, I found the interface a bit clunky and not very intuitive when I first started using it. It took some time to figure everything out. However, once you become familiar with it and work through the initial challenges, it becomes easier to use.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

R

Rajesh

Computer Software, 51-100 employees

Less than a year

5.0
February 2024

Best tool to manage products easliy

Pros

One of my favorite aspects is the simple task creation. From a single platform, I can communicate with clients and engage in personal chats with them.

Cons

Unfortunately, this tool does not have a feature to set specific time intervals for task completion.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Marketing and Advertising, 11-50 employees

Less than a year

4.0
February 2024

Basecamp was our agency tool

Pros

The agency we hired provided us with our own customized Basecamp. We were able to tailor it to our team's needs and manage access. The ultimate benefit of Basecamp extends beyond project management as it holds the agency accountable. The documentation tools proved to be vital.

Cons

The email notifications could be improved. It would be great if the tool allowed more customization in terms of which projects we can email people about, the duration of email notifications and the frequency of emails.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

JL

Jerra L

Consumer Services, 51-100 employees

More than a year

5.0
February 2024

Task management made super easy

Pros

Basecamp is a definite hit for me. It's a simplified, tailored and integrated platform that's easy to use. Its wide range of functionalities perfectly suits my task management needs. The simple and unified dashboard allows me to keep track of all my client appointments. Since it's the default communication platform in our salon, we use it as a centralized space for sharing new hairstyles and brainstorming ideas on how to achieve each one. It excels in facilitating the sharing of files in any format, especially pictures, which are common in our setup. The calendar feature ensures that every appointment is scheduled without conflicts or overlapping salon appointments.

Cons

Honestly, I absolutely love every aspect of Basecamp and have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
February 2024

Basecamp pros and cons

Pros

I'm really amazed with fact that with Basecamp it is to create posts and tag others to view them. We use it a lot for internal communication about clients, so having tags available is highly useful.

Cons

It would be better if there were a more centralized way to chat with coworkers, and if organizing multiple sections of projects was more streamlined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jill

Music, 11-50 employees

More than a year

5.0
February 2024

Comprehensive Organizational Corkboard

Pros

I'm impressed by how easy it is to learn and use the user interface. It's laid out intuitively, making it simple to handle multiple projects simultaneously. Also the availability of plenty of features ensures that tracking to-do lists and team activity is unproblematic.

Cons

It can be a bit difficult to figure out how certain tracking features work and determine which ones are best for organizing your work. Sometimes, there are more items than necessary, and it would be helpful to have the option to remove unused features from the dashboard and menu.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

TR

Tichaona Redemptor

Information Technology and Services, 1-10 employees

5.0
February 2024

Flexible Event Creation platform

Pros

Basecamp offers a single, well-organized space for all project-related tasks. Whether it's discussions, tasks, files or schedules, everything is conveniently located within a project's dedicated page.

Cons

For new users, the interface of Basecamp can be a bit too much mainly in the beginning. It takes some time to get accustomed to the abundance of features and options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

SR

Shri Ram

Computer Software, 1-10 employees

More than a year

5.0
January 2024

Basecamp Review

Pros

Basecamp's group chat feature has been undoubtedly very helpful for our team as it allows us to communicate in real time from anywhere in the world. This has been especially valuable while working remotely, as it allows to have major conversations that yield outcomes comparable to on-site work. The shared dashboard provides us with a comprehensive view of completed and scheduled tasks, as well as the overall progress of our job. Sharing files and materials is simple and highly secure.

Cons

There is absolutely nothing that bothers me the least about Basecamp since everything has been working really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
January 2024

Basecamp helps keep us on deadline

Pros

Basecamp has been helpful in keeping everyone informed about the various components of our marketing efforts. Thanks to this software and its reminders, we are able to meet our deadlines successfully.

Cons

I believe the overall software could be updated to be a little more user friendly. Also it feels like it could offer more flexibility in design.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

L

Leanna

Consumer Services, 101-500 employees

Less than a year

5.0
January 2024

Leanna Review

Pros

I like that I can use this software for project management.

Cons

This software is something I'll continue using. No complaints!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LA

Loren Anne

Insurance, 500+ employees

Less than 6 months

5.0
January 2024

My comfort software

Pros

I absolutely love this app for its convenience and time-saving abilities. The design is brilliant and adds to the overall user experience.

Cons

Although I was a bit confused in the beginning, I quickly got used to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katie

Restaurants, 51-100 employees

More than a year

5.0
January 2024

Great company communication tool

Pros

Basecamp is excellent for centralizing communication. You can have individual teams and company-wide discussions all in one place. Instead of using multiple text groups or emails, Basecamp brings everything together.

Cons

At the moment, I don't have any cons to mention. Basecamp pretty much covers everything I need and is easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eren

Education Management, 500+ employees

Less than 6 months

4.0
January 2024

Workflow flows

Pros

Basecamp played a key role in designing our company workflow. It was easy to use and adapt to the new features.

Cons

Customer service should respond faster.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

B

Bas

Financial Services, 51-100 employees

Less than a year

5.0
January 2024

Very handy projectmanagement software

Pros

We used Basecamp for two years and were highly satisfied with its functionality. However, due to a merger and the addition of new coworkers, we made the decision to switch to a competitor.

Cons

I have no complaints. It's easy to use and provides a lot of options for project management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
January 2024

BASECAMP Tool for team Management

Pros

In my opinion, Basecamp is one of the best tools on the market for managing and organizing project team activities. The mobile version is highly compatible as it allows for easy tracking of tasks and activities. Additionally, the customizable boards and charts cater to different vendors and effectively manage daily activities and calls.

Cons

The customer support team should be more responsive. I can manage a moderate team size, but I face issues with bigger teams. It would be helpful to have a central repository system for recording training sessions and important documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

LOAI

Computer Software, 1-10 employees

4.0
January 2024

Thank you for your services.

Pros

I liked using it because it helped me manage my tasks more appropriately.

Cons

I hope for more features in the future as I believe they would be helpful.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

10

Functionality

6

S

Sophie

Management Consulting, 51-100 employees

Less than 6 months

4.0
January 2024

It's a useful tool, but using it less, because of the visuel and simplicity. But it's useful, but you fist have to get used to and to adapt.

Pros

One of the things I like the most is the ability to share projects with colleagues. This feature has been very useful during the COVID pandemic and remote work situations.

Cons

Communication through Basecamp is not as simple as we thought, and it's better for sharing stuff than for directly communicating with each other.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

A

Apparao

Logistics and Supply Chain, 1-10 employees

Less than 6 months

4.0
January 2024

Basecamp review

Pros

What sets Basecamp apart from other project management and team communication tools is its all-in-one platform, communication features, Hill Charts and client access. Additionally, the fact that Basecamp offers a free account for teachers and students, while still providing all the capabilities of the paid plans, makes it an appealing project management system.

Cons

Basecamp's lack of customization options which is inconvenient.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K

Kane

Internet, 1-10 employees

Less than a year

3.0
January 2024

Its ok....for basics

Pros

Setting up a Basecamp was not an issue also all the team members started using it without any trouble. All thanks to its simple functions and intuitive interface.

Cons

A couple of years ago, we were using version 2.0, which had limited functionality. Integrating with Google Drive was a challenge, and storage beyond that was an issue. It didn't offer the scope of what we wanted for the future. I'm not sure if version 3.0 or the current version is better, to be honest. We switched over to Teamwork.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

B

Bodamer

Translation and Localization, 11-50 employees

More than a year

5.0
January 2024

Basecamp is a powerhouse for project management and makes collaboration easy.

Pros

Basecamp offers an extraordinary wide range of communication functions that make it easy for team members to share information and collaborate during projects. The platform harmonizes all project details on one dashboard which provides a clear visualization of progress. Its user interface is simple and well-designed which makes navigation unproblematic.

Cons

Basecamp has been so perfect, and there is absolutely nothing to like least about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Chris

Legal Services, 1-10 employees

Less than a year

4.0
January 2024

Basecamp Good for Small Business

Pros

Setting up and using Basecamp was not a problem. It has great potential, especially for small businesses.

Cons

The document management features are not as good or reliable as those in larger online document collaboration services.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

L

Luis

Logistics and Supply Chain, 1-10 employees

5.0
January 2024

Basecamp Helps Businesses Move Forward

Pros

What I enjoy the most is that it is easy to use and provide convenience of organizing tasks within a single platform.

Cons

I didn't like the pricing. The overall software seemed to do what it intended to do, so it really depends on your needs and budget.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Marilin

Education Management, 500+ employees

Less than a year

4.0
January 2024

Easy to work as a team

Pros

Basecamp is quite user-friendly. One of the standout features is the ability to manage different projects separately, saving time on project tracking. I also like that it can be accessed from both mobile phones and laptops, and it integrates well with other tools like Google Calendar.

Cons

The main disadvantage for me is that the free version has limitations on the number of projects that can be carried out.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

F

Frankie

Marketing and Advertising, 11-50 employees

Less than a year

5.0
January 2024

100% project management without breaking the budgets

Pros

By using this project management tool, we can save time and allocate our budgets more efficiently towards client work. It empowers our team to collaborate on projects and exceed expectations.

Cons

At times, the style felt a bit outdated due to its basic layout. However, this meant that the site was fast and the tracking was smooth without any distractions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Q

qasm

Computer Games, 51-100 employees

Less than a year

4.0
January 2024

Review of the application

Pros

I enjoyed how fast and efficient the program is. It provides excellent service, even for large projects.

Cons

When I needed support at the beginning, the response was slow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

R

Roselle

Government Relations, 1-10 employees

Less than a year

5.0
January 2024

Useful tool for managing projects

Pros

The clean interface of Basecamp makes it user-friendly and easy to navigate. I also like receiving email reminders for upcoming tasks and projects, which greatly improved collaboration within our remote team.

Cons

If you have experience with other task management software, learning Basecamp can be a bit of an issue. I struggled in the start to figure out how to organize my projects.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

10

K

Kristi

Non-Profit Organization Management, 51-100 employees

Less than 6 months

5.0
January 2024

Good for project management

Pros

As a client working on a communications project with multiple teams producing various assets, I found this tool to be priceless. It streamlined the process as it brings projects and people together under one tool which allows us to map out complex tactics and timelines seamlessly.

Cons

I have no complaints about my experience using Basecamp!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

H

Haley

Apparel & Fashion, 1-10 employees

Less than 6 months

4.0
January 2024

Not very satisfied

Pros

Customers benefit from the ease of use and a straightforward monthly pricing model.

Cons

The reports are limited, and the communication features are bland.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

6

Functionality

8

S

Stephanie

Accounting, 11-50 employees

Less than a year

4.0
January 2024

Good product but has limited features

Pros

This tool is simple and user friendly. If you're looking for something easy to use, this is it.

Cons

Adding more features and making it more visually appealing would be really helpful.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A

Avinash

Information Technology and Services, 51-100 employees

More than a year

5.0
January 2024

Centralizes communication and project management

Pros

Basecamp has significantly improved collaboration and communication within our team and with our clients. It has proved to be an easy to use tool that has made a positive impact.

Cons

I can't find any cons. Everything seems fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Fernando

Management Consulting, 1-10 employees

Less than a year

5.0
December 2023

Best free PMS out there!

Pros

Basecamp is an excellent free project management system for personal use. And it's quite affordable for company use too! It covers all the necessary features for project management. Implementation is easy, and you can easily share documents through the platform.

Cons

The functionality is limited, as you cannot program additional functions or sequences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

joseph

Automotive, 1-10 employees

5.0
December 2023

my honest opinion

Pros

Overall, most aspects of Basecamp were on point, although there were a few areas where improvements could be made. The information felt slightly scattered at times.

Cons

The price was quite high, and I think the layout should match the price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Allen

Religious Institutions, 1-10 employees

More than a year

5.0
December 2023

Project management, easy for end user.

Pros

I love how easy it is to use, with simple communication flows within my projects.

Cons

I have nothing bad to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Henry

Real Estate, 500+ employees

Less than a year

5.0
December 2023

A software I wish I knew earlier. Basecamp has simplified my work suitably.

Pros

Basecamp has had a significant impact across departments, bringing unity in achieving targets and streamlining communication. I can easily hold group chats with my colleagues, and the best part is that I can manage everything remotely. The user-friendly interface encourages independent learning, and the customer service is excellent. I'm excited for even greater achievements with Basecamp.

Cons

The services are the best. Basecamp has proven to be reliable and secure. I am very impressed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mehran

Information Technology and Services, 101-500 employees

Less than a year

5.0
December 2023

Basecamp Review

Pros

The ease of use is what I love most about Basecamp. No technical headaches, just smooth sailing. It's like they read our minds and understood exactly what our team needs. The real-time chatting feature is awesome. We can communicate, share files and keep everything organized on message boards without any frustration. No more lost conversations or digging through emails! And the notifications are perfect. They keep us informed without confusing us, and we can customize them to our preferences. Thumbs up, Basecamp!

Cons

I just wanted to express how much I love using the platform, but I have to be honest about a couple of things. Uploading large files in the chat takes a bit too long, and watching videos on the message board is somewhat slow, even with good internet. It would be awesome if we could speed up the file uploading process and make videos play faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

sercan

Electrical/Electronic Manufacturing, 1-10 employees

More than a year

5.0
December 2023

online project management and collaboration platform

Pros

This project management system stands out for its powerful yet simple usability.

Cons

The personal version is free but has limited features.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8