softwareBasecamp Software Reviews
39 Reviews
Overall Rating
4.5
39 Reviews
Rating Distribution
5
(23)
4
(14)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.5
39 Reviews
Rating Distribution
5
(23)
4
(14)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
The most simple and effective Project Management software
The most simple and effective Project Management software
Pros
My experience as a project manager using Basecamp for a college project was quite impressive. The setup process was remarkably straightforward. Within a few hours, I had the project up and running with all the necessary todos, meeting schedules, crucial documents, files, and an Announcement/Message board. What amazed me the most was how quickly my team members adapted to it they didnt require any training or walkthrough. Everything just fell into place effortlessly. We began actively communic
Cons
Basecamp doesnt have much to fault. Some might argue that it offers limited features, but thats precisely the softwares main point. While its incredibly efficient for many, there may be some missing key features that could make it challenging for others, potentially making the price seem a bit high for whats offered.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Roshish
Information Technology and Services, 11-50 employees
Sep 01, 2023
Has lots of great features
Has lots of great features
Pros
What impresses me about Basecamp is its extensive range of features. It allows seamless communication among team members and provides a centralized location for all documentation, making collaborative work a breeze.
Cons
I cant think of any drawbacks. Ive encountered no issues while using it.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Marina
NonProfit Organization Management, 1-10 employees
Sep 01, 2023
The ultimate collab
The ultimate collab
Pros
Basecamp is the ultimate solution for keeping our team organized and on track. It enhances our efficiency and ensures we dont miss any details in our projects.
Cons
While Basecamp offers excellent value, it lacks features like time tracking and Gantt charts, which wed like to have. Additionally, we wish we could fully replace our team communication app with Basecamp.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Casey
Health, Wellness and Fitness, 51-100 employees
Sep 01, 2023
Game Changer
Game Changer
Pros
I initially had doubts about BaseCamp, considering our previous software experiences with tools like Trello and Slack. However, we immediately noticed the difference when we went live. As a company leader, I could see that BaseCamp was a perfect fit for our needs. Our team embraced it for managing tasks, communication, and projects without any topdown pressure. It has enabled us to work effectively as an entirely remote team, both before and during the pandemic.
Cons
Im eager to leverage the timeline feature more effectively for project management timeline communication. Its a great concept, but I havent fully utilized it to its potential.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Andrew
Computer Software, 11-50 employees
Sep 01, 2023
Decent Collaboration application
Decent Collaboration application
Pros
In my experience, Basecamp served as a decent collaboration tool for our college project. We opted for it because it offered free services to students. The messaging and todo features were particularly helpful in keeping our project on track. The userfriendly interface made it accessible, even for those not wellversed in technology.
Cons
The paid plans of Basecamp lack versatility. Additionally, their customer support response times can be slow, and in some cases, nonexistent.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Ritesh
Verified reviewer, 11-50 employees
Sep 01, 2023
Ease of communication
Ease of communication
Pros
Basecamp has streamlined communication regarding project statuses, questions, and answers. It made projectrelated discussions and inquiries straightforward and efficient.
Cons
I found it somewhat challenging to locate past posts and project information, and the interface could be more userfriendly in displaying project statuses.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Debbie
Marketing and Advertising, 1-10 employees
Sep 01, 2023
Efficient and intuitive tool
Efficient and intuitive tool
Pros
Basecamps clean and intuitive interface makes it easy to navigate and use. Its message boards, task lists, and scheduling features facilitate team communication. You can upload files, share documents, and integrate with thirdparty applications, enhancing collaboration.
Cons
One limitation Ive noticed is that Basecamp lacks advanced features such as Gantt charts and indepth project planning tools.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Fernando
Electrical/Electronic Manufacturing, 1-10 employees
Sep 01, 2023
Basecamp usage from a freelancers perspective
Basecamp usage from a freelancers perspective
Pros
Basecamps simple UI was a delight to use. It offered a userfriendly experience without any unnecessary complexity, making it accessible even for clients from smaller towns who may not be techsavvy.
Cons
At times, the page could appear cluttered when there were numerous tasks and schedules. Incorporating a grid or tabular format might enhance organization.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Haleema
Human Resources, N/A employees
Sep 01, 2023
Highly Recommended for small and mediumlevel businesses
Highly Recommended for small and mediumlevel businesses
Pros
Basecamp is highly recommended for small and mediumsized businesses. It excels in task management and scheduling, offering a client portal.
Cons
Integrating new users can be somewhat challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Verified reviewer, 1-10 employees
Sep 01, 2023
Happy with Basecamp
Happy with Basecamp
Pros
Basecamp allowed me to plan an unlimited number of projects, each with its own dedicated page. It felt like having a separate file for each project.
Cons
Im entirely satisfied with Basecamp theres nothing I didnt like about this product. Its incredibly userfriendly.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Chantelle
Alternative Medicine, 1-10 employees
Sep 01, 2023
Great product to collaborate and manage projects with a big team
Great product to collaborate and manage projects with a big team
Pros
Basecamp served as a valuable resource for me to access process documents and projectrelated information. It simplified the process, functioning almost like a shared drive.
Cons
While Basecamp was useful for our project, Ive used other software that offered better task management capabilities.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Natalie
Arts and Crafts, 1-10 employees
Aug 01, 2023
Simple but Effective
Simple but Effective
Pros
Basecamp has been our greatest assistant in project management, and we wouldnt have completed some projects without it. It offers many features, including the ability to send alerts via email, which saves us time.
Cons
Id like to see more functionality from the timeline feature. Its a fantastic concept, but I havent been able to fully utilize it for project management timeline communication.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Joel Neil
Media Production, 500+ employees
Aug 01, 2023
One of the programs for making working plans
One of the programs for making working plans
Pros
What I like most is that this program is straightforward to use and offers a variety of tools for effective business project management.
Cons
My least favorite aspect is that the program can be confusing for some businesses, and it would be better if it were simpler to use with improved tools.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marko
Computer Software, 1-10 employees
Aug 01, 2023
Engage, Interface, Prevail The Communication Enchantment of Basecamp
Engage, Interface, Prevail The Communication Enchantment of Basecamp
Pros
Basecamps communication tools are impressive, offering a bulletin board for notes and announcements, simplifying collaboration across long distances. It enables scheduling and document sharing, making it easy to connect with team members and stay informed about corporate updates and information.
Cons
In comparison to other tools, Basecamp offers fewer advanced features, and it can potentially be used for micromanagement. Some users might find it challenging to sort through unfiled content, and updating employee profiles after a creator leaves the company can be cumbersome.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Shivam
Information Technology and Services, 51-100 employees
Aug 01, 2023
The software to help teams plan, track, and manage their projects.
The software to help teams plan, track, and manage their projects.
Pros
Basecamp stands out as the most userfriendly software for project management and capacity planning. It excels in centralizing projectrelated communications and documents, promoting simplicity and efficiency in task management.
Cons
Throughout my more than six months of using Basecamp, I havent come across any notable downsides. Furthermore, its availability on iOS and Android devices through mobile applications ensures convenient access to projects, even while on the move.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Souleymane
Mining and Metals, 500+ employees
Aug 01, 2023
Great interface and ease of managing shared projects
Great interface and ease of managing shared projects
Pros
From an end users perspective, the product is impressively wellconceived, offering remarkable speed in getting started. Its multiaccount management capabilities enable effective collaboration with multiple vendors, leading to faster project management and optimized approval workflows.
Cons
Theres room for improvement in the export of information, especially for greater compatibility with external office automation and email tools.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anonymous
N/A, 500+ employees
Aug 01, 2023
Works for Agency Management
Works for Agency Management
Pros
Basecamp serves our agency management needs effectively, maintaining task organization and close monitoring. It keeps tasks neat and facilitates close monitoring.
Cons
My only concern relates to accessibility issues from mobile devices.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Sifa
Consumer Services, 11-50 employees
Aug 01, 2023
Wasif Iqbal
Wasif Iqbal
Pros
Ive been using Basecamp for over eight years, and it has consistently made project management straightforward and wellorganized. Editing and adjusting deadlines is a breeze.
Cons
While Basecamp excels in many areas, theres room for improvement in the user communication module. Currently, I find it less appealing and prefer using other tools for communication.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
N/A, 11-50 employees
Aug 01, 2023
A hub for teamwork
A hub for teamwork
Pros
Basecamp impresses with its minimalistic design, becoming increasingly comfortable and userfriendly as you work with it. It facilitates teamwork and becomes easy to navigate along the way.
Cons
Some firsttime users might find the user experience slightly challenging to grasp initially.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Paruhang
Information Technology and Services, 1-10 employees
Aug 01, 2023
Basecamp Rules
Basecamp Rules
Pros
Basecamp has been instrumental in helping me make progress with my writing projects. It operates smoothly and swiftly, leaving nothing to complain about.
Cons
Remarkably, there are no drawbacks to report it functions seamlessly and efficiently.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Michael
Writing and Editing, 1-10 employees
Aug 01, 2023
The base for your camp
The base for your camp
Pros
Using Basecamp is a delightful and enjoyable experience, making it a source of happiness in my life. It offers ease of use, consolidating your team, tasks, and projects in one place. It simplifies assignment and progress tracking, with the added convenience of mobile app accessibility.
Cons
To date, I havent encountered any issues with Basecamp. Im thrilled with its usability in my daily routine.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Mar�a de Montserrat
Design, 500+ employees
Aug 01, 2023
The best of our management projects, I love it so much.. It�s fantastic
The best of our management projects, I love it so much.. It�s fantastic
Pros
I have a deep appreciation for Basecamp in my business management experience. It simplifies leadership in our product endeavors, offering an amazing platform.
Cons
Basecamp excels in managing lifes projects but doesnt present any significant issues.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Abdelati
Accounting, 500+ employees
Aug 01, 2023
Basecamp the way to Go
Basecamp the way to Go
Pros
My experience with Basecamp was overall enjoyable, making it a strong consideration for use in my business activities. It facilitates tracking project progress and provides timely reminders. It supports instant communication among users and proves to be an excellent team tool.
Cons
Some downsides include early reminders that may seem merciless and the need for manual marker adjustments in project tracking.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Catherine
Consumer Services, 51-100 employees
Aug 01, 2023
Basecamp Review
Basecamp Review
Pros
Basecamp simplifies calendar syncing for employees and offers affordability.
Cons
The absence of a free plan, except for students and teachers, stands as a notable limitation.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anonymous
N/A, 11-50 employees
Aug 01, 2023
Basecamp is a great tool for small teams and freelancers.
Basecamp is a great tool for small teams and freelancers.
Pros
I recently started using Basecamp for managing my projects and I must say that it has been a great experience. It is simple to use and offers all the features I need to manage my tasks and team. The collaboration tools make it easier for me to communicate with my team members, keep track of progress, and stay organized. The pricing plans are also quite affordable, especially for small teams and freelancers.
Cons
The one downside is that the software is not as powerful as some of the other options available. Powerful in the sense that it may not have all the features that are needed for complex projects and teams. But this is not a major issue and it serves my needs perfectly.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Stephanie T.
Consulting , 1-10 Employees employees
Mar 08, 2023
Basecamp offers great value for money
Basecamp offers great value for money
Pros
I have been using Basecamp software for a few months now and I must say that it provides great features at an affordable price. The software is quite easy to use and has made it much easier to collaborate with my team and manage projects. With Basecamp, I do not have to worry about missing any deadlines or updates as everyone on the team is kept in the loop. The customer support has been excellent and they resolve any issues quickly.
Cons
The only downside is that there are some minor glitches that need to be fixed. However, these are minor and do not affect the overall performance of the software. All in all, Basecamp is a great choice for any organization looking for an efficient project management solution.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Randy K.
Sales , 51-200 Employees employees
Mar 03, 2023
Basecamp is the perfect project management platform for our organization.
Basecamp is the perfect project management platform for our organization.
Pros
Basecamp has been a great choice for our organization as it is extremely user-friendly and very intuitive to work with. It makes organizing projects, tasks, and progress updates much easier and faster than any other software we have used earlier. Its powerful enough to handle complex projects and is suitable even for large teams. The real-time updates and notifications make it easier to keep everyone on the same page. We are extremely satisfied with the customer support as well, they have been very helpful in resolving all our queries.
Cons
The only issue we have come across so far is the lack of integration options with other software and applications. We hope to see more integrations in the future for a better experience.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jonah M.
IT , 501-1000 Employees employees
Feb 22, 2023
Basecamp really makes project management a fun thing to do.
Basecamp really makes project management a fun thing to do.
Pros
My journey with Basecamp started 5 years ago when I was working with a small team. Before that, I used to juggle multiple software tools for task management, communication, and collaboration. But Basecamp has always been a great one-stop solution for all our needs. That allowed me to focus more on the creative part of my job rather than managing the workflow. Now my team has grown and we use Basecamp Pro for all our projects. Its features are really helpful in keeping track of tasks, managing workflow, and collaborating with stakeholders.
Cons
The only downside is the pricing which can be a bit steep for smaller teams and freelancers. For example, when I proposed the idea of using Basecamp Pro to my other shareholders, they were a bit hesitant due to the cost. Having custom pricing plans can be really helpful in such scenarios.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Mallory K.
Design, 11-50 Employees employees
Feb 16, 2023
It is not perfect, but has the ability to take care of all your PM needs
It is not perfect, but has the ability to take care of all your PM needs
Pros
Given that it allows for an unlimited number of users and projects, Basecamp is most likely the best project management solution for the money. I found it to be a very efficient tool at managing project and document repositories, which I have used for a very large team to organize meetings, documents, and straightforward tasks. Its navigation is also quite easy to master.
Cons
Basecamp lacks when it comes to tracking tools and document editing. Copy-pasted content from a Word document doesnt copy the formatting correctly, and the lack of multiple headings or the ability to add tables to a document is annoying.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Eduardo D.
Product Manager, 201–500 employees employees
Feb 09, 2023
Overall, a highly dependable and noteworthy team management app!
Overall, a highly dependable and noteworthy team management app!
Pros
I love how simple it is to start a project, add tasks, and allocate them. It is a very simple process and usually takes little of my time to get the team up and running. It essentially creates very transparent to-do lists for your team, improving accountability to complete tasks.
Cons
Basecamps visuals could be improved to keep up with some of its rivals. Important information ends up getting lost in the comments, so I have to be very careful how my team interacts with each other to keep the confusion to a minimum.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Andrew B.
Education Management, 201-500 employees employees
Jan 13, 2023
Basecamp will make task management easy for you!
Basecamp will make task management easy for you!
Pros
Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform, making it easy for everyone to keep track of them. Basecamp provides easy communication via comments, which makes it very convenient to use. We have been using Basecamp as a project management and collaboration tool and love how it makes our lives easier
Cons
Basecamp still doesn’t offer corporate-level video conferencing, which is a crucial feature for businesses with remote employees. Other than this, I have never experienced any issues when using Basecamp.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Vikram A.
Staffing and recruiting, 11-50 employees employees
Jan 05, 2023
Excellent Choice for construction project management
Excellent Choice for construction project management
Pros
It has a well-thought-out dashboard with every feature and menu in the place you expect them to be. I have been working more efficiently since I can quickly locate the tools I require. All of my projects and their development can be seen visually, making it simpler to understand their progress and level of completion.
Cons
Task management is basically useless since a lot of the tools required to manage complicated projects are missing. Dashboard is fantastic, but its look and feel are dated.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Maszni A.
Construction, 1001-5000 Employees employees
Dec 23, 2022
A discrete, fun way to manage your projects
A discrete, fun way to manage your projects
Pros
It is SO helpful to be able to add clients to a project while keeping them (as far as we want) away from project information. The ability to manage the client without them knowing what is going on behind the scenes is a function we use on a daily basis.
Cons
Task lists are rather straightforward. You wont be happy with this one if youre used to to-do lists with plenty of features (including images, color coding, sub-checklists in a to-do, etc.). And even though I thought Basecamps "me" tab was easy to use and intuitive, we find that new team members almost never quickly learn how to make the most of it.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Shannon
Marketing, 10-50 Employee employees
Dec 09, 2022
A discrete, fun way to manage your projects
A discrete, fun way to manage your projects
Pros
It is SO helpful to be able to add clients to a project while keeping them (as far as we want) away from project information. The ability to manage the client without them knowing what is going on behind the scenes is a function we use on a daily basis.
Cons
Task lists are rather straightforward. You wont be happy with this one if youre used to to-do lists with plenty of features (including images, color coding, sub-checklists in a to-do, etc.). And even though I thought Basecamps "me" tab was easy to use and intuitive, we find that new team members almost never quickly learn how to make the most of it.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Shannon
Marketing, 10-50 Employee employees
Dec 06, 2022
Well worth your investment!
Well worth your investment!
Pros
Basecamp is flexible enough to allow access to the APIs, which has allowed us to adapt it to interface with our internal and some external systems. which means it now does practically everything we need it to. Every project is monitored and managed using the app, and we can report on their costs at any time. Our project hours are logged against each project utilizing the API.
Cons
I would like to be able to assign employees to projects with working hours to ensure they arent swamped with work. Also, creating Gantt charts should have been at least an option.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Gavin M.
Information Technology and Services, 51-200 employees employees
Nov 15, 2022
One of the best so far!
One of the best so far!
Pros
Ever since we started using Basecamp as our sole way of communicating between all the team members, we have never looked back! All the ideas and critical information are exchanged right on the platform, and we are reminded of when and what to do through helpful check-ins.
Cons
All is well with Basecamp. I would just like them to add an option to allow team members to join the same topic between pings. It would make otherwise great software even better!
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Aksa H.
Information Technology and Services, 201-500 employees employees
Oct 29, 2022
Efficient and effective PM tool
Efficient and effective PM tool
Pros
The UI of Basecamp is simple but effective. All the projects we are currently working on are neatly presented on the home page, and navigating between them is a breeze. It is simple to communicate with every team member with a helpful tagging feature. I have simply opted out of any pointless notifications to minimize distractions.
Cons
While the user interface is great, they could do with an update to the "user experience." There are occasional bugs that do get fixed from time to time, but they keep popping up.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Ivan L. Lewandoski
Recruitment Specialist, 201-500 employees employees
Oct 29, 2022
The best organizational management tool on the market
The best organizational management tool on the market
Pros
I love how Basecamp so effortlessly merges private and public chat, meeting scheduling calendars, task management tools, file sharing, and storage, etc. under one roof so you dont have to pay for a lot of different tools. Everything we require to conduct our business successfully is available here. Every team, project, and job has its own discussion and sharing scopes comparable to those of a group, and task creation and tracking are well structured.
Cons
Comments often get tangled and complicated since they cannot be threaded to keep the chat free from clutter. Task management quickly gets difficult when this happens, and I am still waiting for an update to fix this.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Samuel U.
Financial Services, 201-500 employees employees
Oct 29, 2022
Great for a small design firms
Great for a small design firms
Pros
Basecamp was suggested to me by another designer to manage web design jobs. I can keep everything for my client tasks in one location thanks to this software! I enjoy working with clients to establish a timeline and assign them duties. I also appreciate that we can link to Google documents as well as upload all of their documents. And all this can be easily done using a mobile device as well, which is really helpful.
Cons
Using Basecamp for document storage without any training is similar to using Google Drive. I would appreciate it if Basecamp could provide some specific training videos that would help me train others on the advantages it offers and possibly convince them to switch.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Melanie Latrelle G.
Design, 1-10 employees employees
Oct 29, 2022
Filters
The most simple and effective Project Management software
The most simple and effective Project Management software
Pros
My experience as a project manager using Basecamp for a college project was quite impressive. The setup process was remarkably straightforward. Within a few hours, I had the project up and running with all the necessary todos, meeting schedules, crucial documents, files, and an Announcement/Message board. What amazed me the most was how quickly my team members adapted to it they didnt require any training or walkthrough. Everything just fell into place effortlessly. We began actively communic
Cons
Basecamp doesnt have much to fault. Some might argue that it offers limited features, but thats precisely the softwares main point. While its incredibly efficient for many, there may be some missing key features that could make it challenging for others, potentially making the price seem a bit high for whats offered.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Roshish
Information Technology and Services, 11-50 employees
Sep 01, 2023
Has lots of great features
Has lots of great features
Pros
What impresses me about Basecamp is its extensive range of features. It allows seamless communication among team members and provides a centralized location for all documentation, making collaborative work a breeze.
Cons
I cant think of any drawbacks. Ive encountered no issues while using it.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Marina
NonProfit Organization Management, 1-10 employees
Sep 01, 2023
The ultimate collab
The ultimate collab
Pros
Basecamp is the ultimate solution for keeping our team organized and on track. It enhances our efficiency and ensures we dont miss any details in our projects.
Cons
While Basecamp offers excellent value, it lacks features like time tracking and Gantt charts, which wed like to have. Additionally, we wish we could fully replace our team communication app with Basecamp.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Casey
Health, Wellness and Fitness, 51-100 employees
Sep 01, 2023
Game Changer
Game Changer
Pros
I initially had doubts about BaseCamp, considering our previous software experiences with tools like Trello and Slack. However, we immediately noticed the difference when we went live. As a company leader, I could see that BaseCamp was a perfect fit for our needs. Our team embraced it for managing tasks, communication, and projects without any topdown pressure. It has enabled us to work effectively as an entirely remote team, both before and during the pandemic.
Cons
Im eager to leverage the timeline feature more effectively for project management timeline communication. Its a great concept, but I havent fully utilized it to its potential.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Andrew
Computer Software, 11-50 employees
Sep 01, 2023
Decent Collaboration application
Decent Collaboration application
Pros
In my experience, Basecamp served as a decent collaboration tool for our college project. We opted for it because it offered free services to students. The messaging and todo features were particularly helpful in keeping our project on track. The userfriendly interface made it accessible, even for those not wellversed in technology.
Cons
The paid plans of Basecamp lack versatility. Additionally, their customer support response times can be slow, and in some cases, nonexistent.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Ritesh
Verified reviewer, 11-50 employees
Sep 01, 2023
Ease of communication
Ease of communication
Pros
Basecamp has streamlined communication regarding project statuses, questions, and answers. It made projectrelated discussions and inquiries straightforward and efficient.
Cons
I found it somewhat challenging to locate past posts and project information, and the interface could be more userfriendly in displaying project statuses.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Debbie
Marketing and Advertising, 1-10 employees
Sep 01, 2023
Efficient and intuitive tool
Efficient and intuitive tool
Pros
Basecamps clean and intuitive interface makes it easy to navigate and use. Its message boards, task lists, and scheduling features facilitate team communication. You can upload files, share documents, and integrate with thirdparty applications, enhancing collaboration.
Cons
One limitation Ive noticed is that Basecamp lacks advanced features such as Gantt charts and indepth project planning tools.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Fernando
Electrical/Electronic Manufacturing, 1-10 employees
Sep 01, 2023
Basecamp usage from a freelancers perspective
Basecamp usage from a freelancers perspective
Pros
Basecamps simple UI was a delight to use. It offered a userfriendly experience without any unnecessary complexity, making it accessible even for clients from smaller towns who may not be techsavvy.
Cons
At times, the page could appear cluttered when there were numerous tasks and schedules. Incorporating a grid or tabular format might enhance organization.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Haleema
Human Resources, N/A employees
Sep 01, 2023
Highly Recommended for small and mediumlevel businesses
Highly Recommended for small and mediumlevel businesses
Pros
Basecamp is highly recommended for small and mediumsized businesses. It excels in task management and scheduling, offering a client portal.
Cons
Integrating new users can be somewhat challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Verified reviewer, 1-10 employees
Sep 01, 2023
Happy with Basecamp
Happy with Basecamp
Pros
Basecamp allowed me to plan an unlimited number of projects, each with its own dedicated page. It felt like having a separate file for each project.
Cons
Im entirely satisfied with Basecamp theres nothing I didnt like about this product. Its incredibly userfriendly.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Chantelle
Alternative Medicine, 1-10 employees
Sep 01, 2023
Great product to collaborate and manage projects with a big team
Great product to collaborate and manage projects with a big team
Pros
Basecamp served as a valuable resource for me to access process documents and projectrelated information. It simplified the process, functioning almost like a shared drive.
Cons
While Basecamp was useful for our project, Ive used other software that offered better task management capabilities.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Natalie
Arts and Crafts, 1-10 employees
Aug 01, 2023
Simple but Effective
Simple but Effective
Pros
Basecamp has been our greatest assistant in project management, and we wouldnt have completed some projects without it. It offers many features, including the ability to send alerts via email, which saves us time.
Cons
Id like to see more functionality from the timeline feature. Its a fantastic concept, but I havent been able to fully utilize it for project management timeline communication.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Joel Neil
Media Production, 500+ employees
Aug 01, 2023
One of the programs for making working plans
One of the programs for making working plans
Pros
What I like most is that this program is straightforward to use and offers a variety of tools for effective business project management.
Cons
My least favorite aspect is that the program can be confusing for some businesses, and it would be better if it were simpler to use with improved tools.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marko
Computer Software, 1-10 employees
Aug 01, 2023
Engage, Interface, Prevail The Communication Enchantment of Basecamp
Engage, Interface, Prevail The Communication Enchantment of Basecamp
Pros
Basecamps communication tools are impressive, offering a bulletin board for notes and announcements, simplifying collaboration across long distances. It enables scheduling and document sharing, making it easy to connect with team members and stay informed about corporate updates and information.
Cons
In comparison to other tools, Basecamp offers fewer advanced features, and it can potentially be used for micromanagement. Some users might find it challenging to sort through unfiled content, and updating employee profiles after a creator leaves the company can be cumbersome.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Shivam
Information Technology and Services, 51-100 employees
Aug 01, 2023
The software to help teams plan, track, and manage their projects.
The software to help teams plan, track, and manage their projects.
Pros
Basecamp stands out as the most userfriendly software for project management and capacity planning. It excels in centralizing projectrelated communications and documents, promoting simplicity and efficiency in task management.
Cons
Throughout my more than six months of using Basecamp, I havent come across any notable downsides. Furthermore, its availability on iOS and Android devices through mobile applications ensures convenient access to projects, even while on the move.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Souleymane
Mining and Metals, 500+ employees
Aug 01, 2023
Great interface and ease of managing shared projects
Great interface and ease of managing shared projects
Pros
From an end users perspective, the product is impressively wellconceived, offering remarkable speed in getting started. Its multiaccount management capabilities enable effective collaboration with multiple vendors, leading to faster project management and optimized approval workflows.
Cons
Theres room for improvement in the export of information, especially for greater compatibility with external office automation and email tools.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anonymous
N/A, 500+ employees
Aug 01, 2023
Works for Agency Management
Works for Agency Management
Pros
Basecamp serves our agency management needs effectively, maintaining task organization and close monitoring. It keeps tasks neat and facilitates close monitoring.
Cons
My only concern relates to accessibility issues from mobile devices.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Sifa
Consumer Services, 11-50 employees
Aug 01, 2023
Wasif Iqbal
Wasif Iqbal
Pros
Ive been using Basecamp for over eight years, and it has consistently made project management straightforward and wellorganized. Editing and adjusting deadlines is a breeze.
Cons
While Basecamp excels in many areas, theres room for improvement in the user communication module. Currently, I find it less appealing and prefer using other tools for communication.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
N/A, 11-50 employees
Aug 01, 2023
A hub for teamwork
A hub for teamwork
Pros
Basecamp impresses with its minimalistic design, becoming increasingly comfortable and userfriendly as you work with it. It facilitates teamwork and becomes easy to navigate along the way.
Cons
Some firsttime users might find the user experience slightly challenging to grasp initially.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Paruhang
Information Technology and Services, 1-10 employees
Aug 01, 2023
Basecamp Rules
Basecamp Rules
Pros
Basecamp has been instrumental in helping me make progress with my writing projects. It operates smoothly and swiftly, leaving nothing to complain about.
Cons
Remarkably, there are no drawbacks to report it functions seamlessly and efficiently.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Michael
Writing and Editing, 1-10 employees
Aug 01, 2023
The base for your camp
The base for your camp
Pros
Using Basecamp is a delightful and enjoyable experience, making it a source of happiness in my life. It offers ease of use, consolidating your team, tasks, and projects in one place. It simplifies assignment and progress tracking, with the added convenience of mobile app accessibility.
Cons
To date, I havent encountered any issues with Basecamp. Im thrilled with its usability in my daily routine.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Mar�a de Montserrat
Design, 500+ employees
Aug 01, 2023
The best of our management projects, I love it so much.. It�s fantastic
The best of our management projects, I love it so much.. It�s fantastic
Pros
I have a deep appreciation for Basecamp in my business management experience. It simplifies leadership in our product endeavors, offering an amazing platform.
Cons
Basecamp excels in managing lifes projects but doesnt present any significant issues.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Abdelati
Accounting, 500+ employees
Aug 01, 2023
Basecamp the way to Go
Basecamp the way to Go
Pros
My experience with Basecamp was overall enjoyable, making it a strong consideration for use in my business activities. It facilitates tracking project progress and provides timely reminders. It supports instant communication among users and proves to be an excellent team tool.
Cons
Some downsides include early reminders that may seem merciless and the need for manual marker adjustments in project tracking.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Catherine
Consumer Services, 51-100 employees
Aug 01, 2023
Basecamp Review
Basecamp Review
Pros
Basecamp simplifies calendar syncing for employees and offers affordability.
Cons
The absence of a free plan, except for students and teachers, stands as a notable limitation.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anonymous
N/A, 11-50 employees
Aug 01, 2023
Basecamp is a great tool for small teams and freelancers.
Basecamp is a great tool for small teams and freelancers.
Pros
I recently started using Basecamp for managing my projects and I must say that it has been a great experience. It is simple to use and offers all the features I need to manage my tasks and team. The collaboration tools make it easier for me to communicate with my team members, keep track of progress, and stay organized. The pricing plans are also quite affordable, especially for small teams and freelancers.
Cons
The one downside is that the software is not as powerful as some of the other options available. Powerful in the sense that it may not have all the features that are needed for complex projects and teams. But this is not a major issue and it serves my needs perfectly.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Stephanie T.
Consulting , 1-10 Employees employees
Mar 08, 2023
Basecamp offers great value for money
Basecamp offers great value for money
Pros
I have been using Basecamp software for a few months now and I must say that it provides great features at an affordable price. The software is quite easy to use and has made it much easier to collaborate with my team and manage projects. With Basecamp, I do not have to worry about missing any deadlines or updates as everyone on the team is kept in the loop. The customer support has been excellent and they resolve any issues quickly.
Cons
The only downside is that there are some minor glitches that need to be fixed. However, these are minor and do not affect the overall performance of the software. All in all, Basecamp is a great choice for any organization looking for an efficient project management solution.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Randy K.
Sales , 51-200 Employees employees
Mar 03, 2023
Basecamp is the perfect project management platform for our organization.
Basecamp is the perfect project management platform for our organization.
Pros
Basecamp has been a great choice for our organization as it is extremely user-friendly and very intuitive to work with. It makes organizing projects, tasks, and progress updates much easier and faster than any other software we have used earlier. Its powerful enough to handle complex projects and is suitable even for large teams. The real-time updates and notifications make it easier to keep everyone on the same page. We are extremely satisfied with the customer support as well, they have been very helpful in resolving all our queries.
Cons
The only issue we have come across so far is the lack of integration options with other software and applications. We hope to see more integrations in the future for a better experience.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jonah M.
IT , 501-1000 Employees employees
Feb 22, 2023
Basecamp really makes project management a fun thing to do.
Basecamp really makes project management a fun thing to do.
Pros
My journey with Basecamp started 5 years ago when I was working with a small team. Before that, I used to juggle multiple software tools for task management, communication, and collaboration. But Basecamp has always been a great one-stop solution for all our needs. That allowed me to focus more on the creative part of my job rather than managing the workflow. Now my team has grown and we use Basecamp Pro for all our projects. Its features are really helpful in keeping track of tasks, managing workflow, and collaborating with stakeholders.
Cons
The only downside is the pricing which can be a bit steep for smaller teams and freelancers. For example, when I proposed the idea of using Basecamp Pro to my other shareholders, they were a bit hesitant due to the cost. Having custom pricing plans can be really helpful in such scenarios.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Mallory K.
Design, 11-50 Employees employees
Feb 16, 2023
It is not perfect, but has the ability to take care of all your PM needs
It is not perfect, but has the ability to take care of all your PM needs
Pros
Given that it allows for an unlimited number of users and projects, Basecamp is most likely the best project management solution for the money. I found it to be a very efficient tool at managing project and document repositories, which I have used for a very large team to organize meetings, documents, and straightforward tasks. Its navigation is also quite easy to master.
Cons
Basecamp lacks when it comes to tracking tools and document editing. Copy-pasted content from a Word document doesnt copy the formatting correctly, and the lack of multiple headings or the ability to add tables to a document is annoying.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Eduardo D.
Product Manager, 201–500 employees employees
Feb 09, 2023
Overall, a highly dependable and noteworthy team management app!
Overall, a highly dependable and noteworthy team management app!
Pros
I love how simple it is to start a project, add tasks, and allocate them. It is a very simple process and usually takes little of my time to get the team up and running. It essentially creates very transparent to-do lists for your team, improving accountability to complete tasks.
Cons
Basecamps visuals could be improved to keep up with some of its rivals. Important information ends up getting lost in the comments, so I have to be very careful how my team interacts with each other to keep the confusion to a minimum.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Andrew B.
Education Management, 201-500 employees employees
Jan 13, 2023
Basecamp will make task management easy for you!
Basecamp will make task management easy for you!
Pros
Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform, making it easy for everyone to keep track of them. Basecamp provides easy communication via comments, which makes it very convenient to use. We have been using Basecamp as a project management and collaboration tool and love how it makes our lives easier
Cons
Basecamp still doesn’t offer corporate-level video conferencing, which is a crucial feature for businesses with remote employees. Other than this, I have never experienced any issues when using Basecamp.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Vikram A.
Staffing and recruiting, 11-50 employees employees
Jan 05, 2023
Excellent Choice for construction project management
Excellent Choice for construction project management
Pros
It has a well-thought-out dashboard with every feature and menu in the place you expect them to be. I have been working more efficiently since I can quickly locate the tools I require. All of my projects and their development can be seen visually, making it simpler to understand their progress and level of completion.
Cons
Task management is basically useless since a lot of the tools required to manage complicated projects are missing. Dashboard is fantastic, but its look and feel are dated.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Maszni A.
Construction, 1001-5000 Employees employees
Dec 23, 2022
A discrete, fun way to manage your projects
A discrete, fun way to manage your projects
Pros
It is SO helpful to be able to add clients to a project while keeping them (as far as we want) away from project information. The ability to manage the client without them knowing what is going on behind the scenes is a function we use on a daily basis.
Cons
Task lists are rather straightforward. You wont be happy with this one if youre used to to-do lists with plenty of features (including images, color coding, sub-checklists in a to-do, etc.). And even though I thought Basecamps "me" tab was easy to use and intuitive, we find that new team members almost never quickly learn how to make the most of it.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Shannon
Marketing, 10-50 Employee employees
Dec 09, 2022
A discrete, fun way to manage your projects
A discrete, fun way to manage your projects
Pros
It is SO helpful to be able to add clients to a project while keeping them (as far as we want) away from project information. The ability to manage the client without them knowing what is going on behind the scenes is a function we use on a daily basis.
Cons
Task lists are rather straightforward. You wont be happy with this one if youre used to to-do lists with plenty of features (including images, color coding, sub-checklists in a to-do, etc.). And even though I thought Basecamps "me" tab was easy to use and intuitive, we find that new team members almost never quickly learn how to make the most of it.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Shannon
Marketing, 10-50 Employee employees
Dec 06, 2022
Well worth your investment!
Well worth your investment!
Pros
Basecamp is flexible enough to allow access to the APIs, which has allowed us to adapt it to interface with our internal and some external systems. which means it now does practically everything we need it to. Every project is monitored and managed using the app, and we can report on their costs at any time. Our project hours are logged against each project utilizing the API.
Cons
I would like to be able to assign employees to projects with working hours to ensure they arent swamped with work. Also, creating Gantt charts should have been at least an option.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Gavin M.
Information Technology and Services, 51-200 employees employees
Nov 15, 2022
One of the best so far!
One of the best so far!
Pros
Ever since we started using Basecamp as our sole way of communicating between all the team members, we have never looked back! All the ideas and critical information are exchanged right on the platform, and we are reminded of when and what to do through helpful check-ins.
Cons
All is well with Basecamp. I would just like them to add an option to allow team members to join the same topic between pings. It would make otherwise great software even better!
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Aksa H.
Information Technology and Services, 201-500 employees employees
Oct 29, 2022
Efficient and effective PM tool
Efficient and effective PM tool
Pros
The UI of Basecamp is simple but effective. All the projects we are currently working on are neatly presented on the home page, and navigating between them is a breeze. It is simple to communicate with every team member with a helpful tagging feature. I have simply opted out of any pointless notifications to minimize distractions.
Cons
While the user interface is great, they could do with an update to the "user experience." There are occasional bugs that do get fixed from time to time, but they keep popping up.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Ivan L. Lewandoski
Recruitment Specialist, 201-500 employees employees
Oct 29, 2022
The best organizational management tool on the market
The best organizational management tool on the market
Pros
I love how Basecamp so effortlessly merges private and public chat, meeting scheduling calendars, task management tools, file sharing, and storage, etc. under one roof so you dont have to pay for a lot of different tools. Everything we require to conduct our business successfully is available here. Every team, project, and job has its own discussion and sharing scopes comparable to those of a group, and task creation and tracking are well structured.
Cons
Comments often get tangled and complicated since they cannot be threaded to keep the chat free from clutter. Task management quickly gets difficult when this happens, and I am still waiting for an update to fix this.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Samuel U.
Financial Services, 201-500 employees employees
Oct 29, 2022
Great for a small design firms
Great for a small design firms
Pros
Basecamp was suggested to me by another designer to manage web design jobs. I can keep everything for my client tasks in one location thanks to this software! I enjoy working with clients to establish a timeline and assign them duties. I also appreciate that we can link to Google documents as well as upload all of their documents. And all this can be easily done using a mobile device as well, which is really helpful.
Cons
Using Basecamp for document storage without any training is similar to using Google Drive. I would appreciate it if Basecamp could provide some specific training videos that would help me train others on the advantages it offers and possibly convince them to switch.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Melanie Latrelle G.
Design, 1-10 employees employees
Oct 29, 2022