Total 173 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
“Basecamp will Keep you Going
Pros
The interface of this software is quite user-friendly, and it even has a mobile app that complements the web application. It offers common features that are on par with other services.
Cons
I come to know that there are hidden costs that can unexpectedly arise, and sometimes they don't align with the expected features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Caroline
Consumer Services, 1-10 employees
Less than a year
“Basecamp works great for large organizations with many clients
Pros
I mainly liked Basecamp for its email reminders regarding tasks, groups and due dates.
Cons
I faced some difficulties when sorting through folders in Basecamp, and at times it didn't provide the level of customization I needed for my different teams.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Udoh
Oil & Energy, 1-10 employees
“Base camp review
Pros
It's easy to set up, navigate and integrate with other apps. It's particularly beneficial for small businesses and multiple projects.
Cons
There is no free account option and offline services are not available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Randy
Information Technology and Services, 51-100 employees
Less than a year
“Streamline Project Management with BaseCamps All in one solution
Pros
The user-friendly interface and seamless file-sharing feature of this software are fantastic.
Cons
I haven't come across any issues or problems while using this software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mike
Alternative Medicine, 1-10 employees
Less than a year
“Basecamp keeps your team working together as an efficient team.
Pros
I love that I am being able to see the entire overview of the project I am involved in.
Cons
When I started using it, I have to spend a lot of time on learning because there are numerous features that are unnecessary for me to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jomon
Education Management, 11-50 employees
Less than 6 months
“Managing work and communication
Pros
Having the ability to track tasks, deadlines and files in one place is fantastic.
Cons
There are issues with proper time tracking and limited reporting and exporting capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vikas
Staffing and Recruiting, 51-100 employees
More than a year
“Review about Basecamp
Pros
We have two teams using Basecamp to track projects and share updates and follow-ups on activities. It's easy for us to use, and we can create chat rooms for each client and project management.
Cons
One aspect I like the least is the response time of the support team, as it can take a bit longer than expected.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Sierra
Design, 1-10 employees
Less than a year
“Limited features and functionality
Pros
The calendar view in Basecamp allows our team to visually track our ongoing and upcoming projects.
Cons
We had to come up with our own way, such as color coding calendar events to make the data more useful for our team. It required a lot of manual work to make it functional.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Joe
Events Services, 51-100 employees
More than a year
“Go all in and this will work the best.
Pros
Basecamp provides excellent tools for managing document versions, contracts, schedules, date reminders, tasks and task templates for similar projects. The interface is well-designed for allocating tasks to users at different stages of the projects.
Cons
Sometimes, it was a bit challenging to access a detailed view of tasks and projects in a way that was easy to understand and take action on. The interface is mainly focused on text, which is great for those who prefer a textual approach. However, it may not be ideal for individuals who have a visual or graphic learning and memory style.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Louise
Higher Education, 500+ employees
More than a year
“Thumbs up for Basecamp
Pros
I like the option to collaborate with individuals from different organizations on various projects. It's convenient to have everything in one place, along with a readily accessible history.
Cons
Adding or removing people sometimes requires multiple clicks, although it's not a major issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Leah
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Easy Platform to Use and Very Effective
Pros
The support is readily available for any issues that arise and the platform is extremely user friendly. It excellently manages almost every aspect of my project.
Cons
At this time, I have not come across any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maxime
Animation, 11-50 employees
“I can't imagine working in team without Basecamp
Pros
It's an excellent team management tool and I truly believe every company needs it.
Cons
The interface can be a bit slow sometimes, but it might be due to my computer needing an upgrade!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Tania
Cosmetics, 51-100 employees
Less than a year
“Basecamp for work
Pros
It's easy to communicate with team members and assign them tasks. It serves as a great communication medium for remote workers.
Cons
Loading time can be high when there are many documents.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Virender
Information Technology and Services, 101-500 employees
Less than a year
“Best use for Management
Pros
The project's simplicity makes it easy to use right from the start. I like receiving morning notification emails with updates on all the Basecamp tasks. The due date feature is helpful for keeping track of task deadlines.
Cons
Honestly, I couldn't find any cons about Basecamp. It's simple to use and provides notifications accordingly. The only thing I like less is that I can't resize the pictures I paste into my Basecamp tasks. I think Basecamp should work on that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deanna
Marketing and Advertising, 1-10 employees
Less than a year
“Basecamp is a Good Project and Team Management System
Pros
Once you understand the program, it's easy to find what you're looking for in Basecamp. We truly like the fact that it serves as a platform for team and project management all in one. It simplifies the management of every aspect of our business.
Cons
Personally, I found the interface a bit clunky and not very intuitive when I first started using it. It took some time to figure everything out. However, once you become familiar with it and work through the initial challenges, it becomes easier to use.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Rajesh
Computer Software, 51-100 employees
Less than a year
“Best tool to manage products easliy
Pros
One of my favorite aspects is the simple task creation. From a single platform, I can communicate with clients and engage in personal chats with them.
Cons
Unfortunately, this tool does not have a feature to set specific time intervals for task completion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Marketing and Advertising, 11-50 employees
Less than a year
“Basecamp was our agency tool
Pros
The agency we hired provided us with our own customized Basecamp. We were able to tailor it to our team's needs and manage access. The ultimate benefit of Basecamp extends beyond project management as it holds the agency accountable. The documentation tools proved to be vital.
Cons
The email notifications could be improved. It would be great if the tool allowed more customization in terms of which projects we can email people about, the duration of email notifications and the frequency of emails.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jerra L
Consumer Services, 51-100 employees
More than a year
“Task management made super easy
Pros
Basecamp is a definite hit for me. It's a simplified, tailored and integrated platform that's easy to use. Its wide range of functionalities perfectly suits my task management needs. The simple and unified dashboard allows me to keep track of all my client appointments. Since it's the default communication platform in our salon, we use it as a centralized space for sharing new hairstyles and brainstorming ideas on how to achieve each one. It excels in facilitating the sharing of files in any format, especially pictures, which are common in our setup. The calendar feature ensures that every appointment is scheduled without conflicts or overlapping salon appointments.
Cons
Honestly, I absolutely love every aspect of Basecamp and have no complaints whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Basecamp pros and cons
Pros
I'm really amazed with fact that with Basecamp it is to create posts and tag others to view them. We use it a lot for internal communication about clients, so having tags available is highly useful.
Cons
It would be better if there were a more centralized way to chat with coworkers, and if organizing multiple sections of projects was more streamlined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jill
Music, 11-50 employees
More than a year
“Comprehensive Organizational Corkboard
Pros
I'm impressed by how easy it is to learn and use the user interface. It's laid out intuitively, making it simple to handle multiple projects simultaneously. Also the availability of plenty of features ensures that tracking to-do lists and team activity is unproblematic.
Cons
It can be a bit difficult to figure out how certain tracking features work and determine which ones are best for organizing your work. Sometimes, there are more items than necessary, and it would be helpful to have the option to remove unused features from the dashboard and menu.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8