Anonymous
Not Specified, 500+ employees
More than a year
“Basecamp will Keep you Going
Pros
The interface of this software is quite user-friendly, and it even has a mobile app that complements the web application. It offers common features that are on par with other services.
Cons
I come to know that there are hidden costs that can unexpectedly arise, and sometimes they don't align with the expected features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Caroline
Consumer Services, 1-10 employees
Less than a year
“Basecamp works great for large organizations with many clients
Pros
I mainly liked Basecamp for its email reminders regarding tasks, groups and due dates.
Cons
I faced some difficulties when sorting through folders in Basecamp, and at times it didn't provide the level of customization I needed for my different teams.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Udoh
Oil & Energy, 1-10 employees
“Base camp review
Pros
It's easy to set up, navigate and integrate with other apps. It's particularly beneficial for small businesses and multiple projects.
Cons
There is no free account option and offline services are not available.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Randy
Information Technology and Services, 51-100 employees
Less than a year
“Streamline Project Management with BaseCamps All in one solution
Pros
The user-friendly interface and seamless file-sharing feature of this software are fantastic.
Cons
I haven't come across any issues or problems while using this software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mike
Alternative Medicine, 1-10 employees
Less than a year
“Basecamp keeps your team working together as an efficient team.
Pros
I love that I am being able to see the entire overview of the project I am involved in.
Cons
When I started using it, I have to spend a lot of time on learning because there are numerous features that are unnecessary for me to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jomon
Education Management, 11-50 employees
Less than 6 months
“Managing work and communication
Pros
Having the ability to track tasks, deadlines and files in one place is fantastic.
Cons
There are issues with proper time tracking and limited reporting and exporting capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vikas
Staffing and Recruiting, 51-100 employees
More than a year
“Review about Basecamp
Pros
We have two teams using Basecamp to track projects and share updates and follow-ups on activities. It's easy for us to use, and we can create chat rooms for each client and project management.
Cons
One aspect I like the least is the response time of the support team, as it can take a bit longer than expected.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Sierra
Design, 1-10 employees
Less than a year
“Limited features and functionality
Pros
The calendar view in Basecamp allows our team to visually track our ongoing and upcoming projects.
Cons
We had to come up with our own way, such as color coding calendar events to make the data more useful for our team. It required a lot of manual work to make it functional.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Joe
Events Services, 51-100 employees
More than a year
“Go all in and this will work the best.
Pros
Basecamp provides excellent tools for managing document versions, contracts, schedules, date reminders, tasks and task templates for similar projects. The interface is well-designed for allocating tasks to users at different stages of the projects.
Cons
Sometimes, it was a bit challenging to access a detailed view of tasks and projects in a way that was easy to understand and take action on. The interface is mainly focused on text, which is great for those who prefer a textual approach. However, it may not be ideal for individuals who have a visual or graphic learning and memory style.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Louise
Higher Education, 500+ employees
More than a year
“Thumbs up for Basecamp
Pros
I like the option to collaborate with individuals from different organizations on various projects. It's convenient to have everything in one place, along with a readily accessible history.
Cons
Adding or removing people sometimes requires multiple clicks, although it's not a major issue.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Leah
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Easy Platform to Use and Very Effective
Pros
The support is readily available for any issues that arise and the platform is extremely user friendly. It excellently manages almost every aspect of my project.
Cons
At this time, I have not come across any cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maxime
Animation, 11-50 employees
“I can't imagine working in team without Basecamp
Pros
It's an excellent team management tool and I truly believe every company needs it.
Cons
The interface can be a bit slow sometimes, but it might be due to my computer needing an upgrade!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Tania
Cosmetics, 51-100 employees
Less than a year
“Basecamp for work
Pros
It's easy to communicate with team members and assign them tasks. It serves as a great communication medium for remote workers.
Cons
Loading time can be high when there are many documents.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Virender
Information Technology and Services, 101-500 employees
Less than a year
“Best use for Management
Pros
The project's simplicity makes it easy to use right from the start. I like receiving morning notification emails with updates on all the Basecamp tasks. The due date feature is helpful for keeping track of task deadlines.
Cons
Honestly, I couldn't find any cons about Basecamp. It's simple to use and provides notifications accordingly. The only thing I like less is that I can't resize the pictures I paste into my Basecamp tasks. I think Basecamp should work on that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Deanna
Marketing and Advertising, 1-10 employees
Less than a year
“Basecamp is a Good Project and Team Management System
Pros
Once you understand the program, it's easy to find what you're looking for in Basecamp. We truly like the fact that it serves as a platform for team and project management all in one. It simplifies the management of every aspect of our business.
Cons
Personally, I found the interface a bit clunky and not very intuitive when I first started using it. It took some time to figure everything out. However, once you become familiar with it and work through the initial challenges, it becomes easier to use.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Rajesh
Computer Software, 51-100 employees
Less than a year
“Best tool to manage products easliy
Pros
One of my favorite aspects is the simple task creation. From a single platform, I can communicate with clients and engage in personal chats with them.
Cons
Unfortunately, this tool does not have a feature to set specific time intervals for task completion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Marketing and Advertising, 11-50 employees
Less than a year
“Basecamp was our agency tool
Pros
The agency we hired provided us with our own customized Basecamp. We were able to tailor it to our team's needs and manage access. The ultimate benefit of Basecamp extends beyond project management as it holds the agency accountable. The documentation tools proved to be vital.
Cons
The email notifications could be improved. It would be great if the tool allowed more customization in terms of which projects we can email people about, the duration of email notifications and the frequency of emails.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jerra L
Consumer Services, 51-100 employees
More than a year
“Task management made super easy
Pros
Basecamp is a definite hit for me. It's a simplified, tailored and integrated platform that's easy to use. Its wide range of functionalities perfectly suits my task management needs. The simple and unified dashboard allows me to keep track of all my client appointments. Since it's the default communication platform in our salon, we use it as a centralized space for sharing new hairstyles and brainstorming ideas on how to achieve each one. It excels in facilitating the sharing of files in any format, especially pictures, which are common in our setup. The calendar feature ensures that every appointment is scheduled without conflicts or overlapping salon appointments.
Cons
Honestly, I absolutely love every aspect of Basecamp and have no complaints whatsoever.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Basecamp pros and cons
Pros
I'm really amazed with fact that with Basecamp it is to create posts and tag others to view them. We use it a lot for internal communication about clients, so having tags available is highly useful.
Cons
It would be better if there were a more centralized way to chat with coworkers, and if organizing multiple sections of projects was more streamlined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jill
Music, 11-50 employees
More than a year
“Comprehensive Organizational Corkboard
Pros
I'm impressed by how easy it is to learn and use the user interface. It's laid out intuitively, making it simple to handle multiple projects simultaneously. Also the availability of plenty of features ensures that tracking to-do lists and team activity is unproblematic.
Cons
It can be a bit difficult to figure out how certain tracking features work and determine which ones are best for organizing your work. Sometimes, there are more items than necessary, and it would be helpful to have the option to remove unused features from the dashboard and menu.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Tichaona Redemptor
Information Technology and Services, 1-10 employees
“Flexible Event Creation platform
Pros
Basecamp offers a single, well-organized space for all project-related tasks. Whether it's discussions, tasks, files or schedules, everything is conveniently located within a project's dedicated page.
Cons
For new users, the interface of Basecamp can be a bit too much mainly in the beginning. It takes some time to get accustomed to the abundance of features and options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Shri Ram
Computer Software, 1-10 employees
More than a year
“Basecamp Review
Pros
Basecamp's group chat feature has been undoubtedly very helpful for our team as it allows us to communicate in real time from anywhere in the world. This has been especially valuable while working remotely, as it allows to have major conversations that yield outcomes comparable to on-site work. The shared dashboard provides us with a comprehensive view of completed and scheduled tasks, as well as the overall progress of our job. Sharing files and materials is simple and highly secure.
Cons
There is absolutely nothing that bothers me the least about Basecamp since everything has been working really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Basecamp helps keep us on deadline
Pros
Basecamp has been helpful in keeping everyone informed about the various components of our marketing efforts. Thanks to this software and its reminders, we are able to meet our deadlines successfully.
Cons
I believe the overall software could be updated to be a little more user friendly. Also it feels like it could offer more flexibility in design.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Leanna
Consumer Services, 101-500 employees
Less than a year
“Leanna Review
Pros
I like that I can use this software for project management.
Cons
This software is something I'll continue using. No complaints!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Loren Anne
Insurance, 500+ employees
Less than 6 months
“My comfort software
Pros
I absolutely love this app for its convenience and time-saving abilities. The design is brilliant and adds to the overall user experience.
Cons
Although I was a bit confused in the beginning, I quickly got used to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Restaurants, 51-100 employees
More than a year
“Great company communication tool
Pros
Basecamp is excellent for centralizing communication. You can have individual teams and company-wide discussions all in one place. Instead of using multiple text groups or emails, Basecamp brings everything together.
Cons
At the moment, I don't have any cons to mention. Basecamp pretty much covers everything I need and is easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eren
Education Management, 500+ employees
Less than 6 months
“Workflow flows
Pros
Basecamp played a key role in designing our company workflow. It was easy to use and adapt to the new features.
Cons
Customer service should respond faster.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Bas
Financial Services, 51-100 employees
Less than a year
“Very handy projectmanagement software
Pros
We used Basecamp for two years and were highly satisfied with its functionality. However, due to a merger and the addition of new coworkers, we made the decision to switch to a competitor.
Cons
I have no complaints. It's easy to use and provides a lot of options for project management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“BASECAMP Tool for team Management
Pros
In my opinion, Basecamp is one of the best tools on the market for managing and organizing project team activities. The mobile version is highly compatible as it allows for easy tracking of tasks and activities. Additionally, the customizable boards and charts cater to different vendors and effectively manage daily activities and calls.
Cons
The customer support team should be more responsive. I can manage a moderate team size, but I face issues with bigger teams. It would be helpful to have a central repository system for recording training sessions and important documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LOAI
Computer Software, 1-10 employees
“Thank you for your services.
Pros
I liked using it because it helped me manage my tasks more appropriately.
Cons
I hope for more features in the future as I believe they would be helpful.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
10
Functionality
6
Sophie
Management Consulting, 51-100 employees
Less than 6 months
“It's a useful tool, but using it less, because of the visuel and simplicity. But it's useful, but you fist have to get used to and to adapt.
Pros
One of the things I like the most is the ability to share projects with colleagues. This feature has been very useful during the COVID pandemic and remote work situations.
Cons
Communication through Basecamp is not as simple as we thought, and it's better for sharing stuff than for directly communicating with each other.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Apparao
Logistics and Supply Chain, 1-10 employees
Less than 6 months
“Basecamp review
Pros
What sets Basecamp apart from other project management and team communication tools is its all-in-one platform, communication features, Hill Charts and client access. Additionally, the fact that Basecamp offers a free account for teachers and students, while still providing all the capabilities of the paid plans, makes it an appealing project management system.
Cons
Basecamp's lack of customization options which is inconvenient.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Kane
Internet, 1-10 employees
Less than a year
“Its ok....for basics
Pros
Setting up a Basecamp was not an issue also all the team members started using it without any trouble. All thanks to its simple functions and intuitive interface.
Cons
A couple of years ago, we were using version 2.0, which had limited functionality. Integrating with Google Drive was a challenge, and storage beyond that was an issue. It didn't offer the scope of what we wanted for the future. I'm not sure if version 3.0 or the current version is better, to be honest. We switched over to Teamwork.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Bodamer
Translation and Localization, 11-50 employees
More than a year
“Basecamp is a powerhouse for project management and makes collaboration easy.
Pros
Basecamp offers an extraordinary wide range of communication functions that make it easy for team members to share information and collaborate during projects. The platform harmonizes all project details on one dashboard which provides a clear visualization of progress. Its user interface is simple and well-designed which makes navigation unproblematic.
Cons
Basecamp has been so perfect, and there is absolutely nothing to like least about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chris
Legal Services, 1-10 employees
Less than a year
“Basecamp Good for Small Business
Pros
Setting up and using Basecamp was not a problem. It has great potential, especially for small businesses.
Cons
The document management features are not as good or reliable as those in larger online document collaboration services.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Luis
Logistics and Supply Chain, 1-10 employees
“Basecamp Helps Businesses Move Forward
Pros
What I enjoy the most is that it is easy to use and provide convenience of organizing tasks within a single platform.
Cons
I didn't like the pricing. The overall software seemed to do what it intended to do, so it really depends on your needs and budget.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Marilin
Education Management, 500+ employees
Less than a year
“Easy to work as a team
Pros
Basecamp is quite user-friendly. One of the standout features is the ability to manage different projects separately, saving time on project tracking. I also like that it can be accessed from both mobile phones and laptops, and it integrates well with other tools like Google Calendar.
Cons
The main disadvantage for me is that the free version has limitations on the number of projects that can be carried out.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Frankie
Marketing and Advertising, 11-50 employees
Less than a year
“100% project management without breaking the budgets
Pros
By using this project management tool, we can save time and allocate our budgets more efficiently towards client work. It empowers our team to collaborate on projects and exceed expectations.
Cons
At times, the style felt a bit outdated due to its basic layout. However, this meant that the site was fast and the tracking was smooth without any distractions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
qasm
Computer Games, 51-100 employees
Less than a year
“Review of the application
Pros
I enjoyed how fast and efficient the program is. It provides excellent service, even for large projects.
Cons
When I needed support at the beginning, the response was slow.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Roselle
Government Relations, 1-10 employees
Less than a year
“Useful tool for managing projects
Pros
The clean interface of Basecamp makes it user-friendly and easy to navigate. I also like receiving email reminders for upcoming tasks and projects, which greatly improved collaboration within our remote team.
Cons
If you have experience with other task management software, learning Basecamp can be a bit of an issue. I struggled in the start to figure out how to organize my projects.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
10
Kristi
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“Good for project management
Pros
As a client working on a communications project with multiple teams producing various assets, I found this tool to be priceless. It streamlined the process as it brings projects and people together under one tool which allows us to map out complex tactics and timelines seamlessly.
Cons
I have no complaints about my experience using Basecamp!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Haley
Apparel & Fashion, 1-10 employees
Less than 6 months
“Not very satisfied
Pros
Customers benefit from the ease of use and a straightforward monthly pricing model.
Cons
The reports are limited, and the communication features are bland.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
6
Functionality
8
Stephanie
Accounting, 11-50 employees
Less than a year
“Good product but has limited features
Pros
This tool is simple and user friendly. If you're looking for something easy to use, this is it.
Cons
Adding more features and making it more visually appealing would be really helpful.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Avinash
Information Technology and Services, 51-100 employees
More than a year
“Centralizes communication and project management
Pros
Basecamp has significantly improved collaboration and communication within our team and with our clients. It has proved to be an easy to use tool that has made a positive impact.
Cons
I can't find any cons. Everything seems fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fernando
Management Consulting, 1-10 employees
Less than a year
“Best free PMS out there!
Pros
Basecamp is an excellent free project management system for personal use. And it's quite affordable for company use too! It covers all the necessary features for project management. Implementation is easy, and you can easily share documents through the platform.
Cons
The functionality is limited, as you cannot program additional functions or sequences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
joseph
Automotive, 1-10 employees
“my honest opinion
Pros
Overall, most aspects of Basecamp were on point, although there were a few areas where improvements could be made. The information felt slightly scattered at times.
Cons
The price was quite high, and I think the layout should match the price.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Allen
Religious Institutions, 1-10 employees
More than a year
“Project management, easy for end user.
Pros
I love how easy it is to use, with simple communication flows within my projects.
Cons
I have nothing bad to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Henry
Real Estate, 500+ employees
Less than a year
“A software I wish I knew earlier. Basecamp has simplified my work suitably.
Pros
Basecamp has had a significant impact across departments, bringing unity in achieving targets and streamlining communication. I can easily hold group chats with my colleagues, and the best part is that I can manage everything remotely. The user-friendly interface encourages independent learning, and the customer service is excellent. I'm excited for even greater achievements with Basecamp.
Cons
The services are the best. Basecamp has proven to be reliable and secure. I am very impressed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mehran
Information Technology and Services, 101-500 employees
Less than a year
“Basecamp Review
Pros
The ease of use is what I love most about Basecamp. No technical headaches, just smooth sailing. It's like they read our minds and understood exactly what our team needs. The real-time chatting feature is awesome. We can communicate, share files and keep everything organized on message boards without any frustration. No more lost conversations or digging through emails! And the notifications are perfect. They keep us informed without confusing us, and we can customize them to our preferences. Thumbs up, Basecamp!
Cons
I just wanted to express how much I love using the platform, but I have to be honest about a couple of things. Uploading large files in the chat takes a bit too long, and watching videos on the message board is somewhat slow, even with good internet. It would be awesome if we could speed up the file uploading process and make videos play faster.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
sercan
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
“online project management and collaboration platform
Pros
This project management system stands out for its powerful yet simple usability.
Cons
The personal version is free but has limited features.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8