Total 173 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

29%

3

Stars

5%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TR

Tichaona Redemptor

Information Technology and Services, 1-10 employees

5.0
February 2024

Flexible Event Creation platform

Pros

Basecamp offers a single, well-organized space for all project-related tasks. Whether it's discussions, tasks, files or schedules, everything is conveniently located within a project's dedicated page.

Cons

For new users, the interface of Basecamp can be a bit too much mainly in the beginning. It takes some time to get accustomed to the abundance of features and options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

SR

Shri Ram

Computer Software, 1-10 employees

More than a year

5.0
January 2024

Basecamp Review

Pros

Basecamp's group chat feature has been undoubtedly very helpful for our team as it allows us to communicate in real time from anywhere in the world. This has been especially valuable while working remotely, as it allows to have major conversations that yield outcomes comparable to on-site work. The shared dashboard provides us with a comprehensive view of completed and scheduled tasks, as well as the overall progress of our job. Sharing files and materials is simple and highly secure.

Cons

There is absolutely nothing that bothers me the least about Basecamp since everything has been working really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
January 2024

Basecamp helps keep us on deadline

Pros

Basecamp has been helpful in keeping everyone informed about the various components of our marketing efforts. Thanks to this software and its reminders, we are able to meet our deadlines successfully.

Cons

I believe the overall software could be updated to be a little more user friendly. Also it feels like it could offer more flexibility in design.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

L

Leanna

Consumer Services, 101-500 employees

Less than a year

5.0
January 2024

Leanna Review

Pros

I like that I can use this software for project management.

Cons

This software is something I'll continue using. No complaints!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LA

Loren Anne

Insurance, 500+ employees

Less than 6 months

5.0
January 2024

My comfort software

Pros

I absolutely love this app for its convenience and time-saving abilities. The design is brilliant and adds to the overall user experience.

Cons

Although I was a bit confused in the beginning, I quickly got used to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Katie

Restaurants, 51-100 employees

More than a year

5.0
January 2024

Great company communication tool

Pros

Basecamp is excellent for centralizing communication. You can have individual teams and company-wide discussions all in one place. Instead of using multiple text groups or emails, Basecamp brings everything together.

Cons

At the moment, I don't have any cons to mention. Basecamp pretty much covers everything I need and is easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eren

Education Management, 500+ employees

Less than 6 months

4.0
January 2024

Workflow flows

Pros

Basecamp played a key role in designing our company workflow. It was easy to use and adapt to the new features.

Cons

Customer service should respond faster.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

B

Bas

Financial Services, 51-100 employees

Less than a year

5.0
January 2024

Very handy projectmanagement software

Pros

We used Basecamp for two years and were highly satisfied with its functionality. However, due to a merger and the addition of new coworkers, we made the decision to switch to a competitor.

Cons

I have no complaints. It's easy to use and provides a lot of options for project management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
January 2024

BASECAMP Tool for team Management

Pros

In my opinion, Basecamp is one of the best tools on the market for managing and organizing project team activities. The mobile version is highly compatible as it allows for easy tracking of tasks and activities. Additionally, the customizable boards and charts cater to different vendors and effectively manage daily activities and calls.

Cons

The customer support team should be more responsive. I can manage a moderate team size, but I face issues with bigger teams. It would be helpful to have a central repository system for recording training sessions and important documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

LOAI

Computer Software, 1-10 employees

4.0
January 2024

Thank you for your services.

Pros

I liked using it because it helped me manage my tasks more appropriately.

Cons

I hope for more features in the future as I believe they would be helpful.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

10

Functionality

6

S

Sophie

Management Consulting, 51-100 employees

Less than 6 months

4.0
January 2024

It's a useful tool, but using it less, because of the visuel and simplicity. But it's useful, but you fist have to get used to and to adapt.

Pros

One of the things I like the most is the ability to share projects with colleagues. This feature has been very useful during the COVID pandemic and remote work situations.

Cons

Communication through Basecamp is not as simple as we thought, and it's better for sharing stuff than for directly communicating with each other.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

A

Apparao

Logistics and Supply Chain, 1-10 employees

Less than 6 months

4.0
January 2024

Basecamp review

Pros

What sets Basecamp apart from other project management and team communication tools is its all-in-one platform, communication features, Hill Charts and client access. Additionally, the fact that Basecamp offers a free account for teachers and students, while still providing all the capabilities of the paid plans, makes it an appealing project management system.

Cons

Basecamp's lack of customization options which is inconvenient.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K

Kane

Internet, 1-10 employees

Less than a year

3.0
January 2024

Its ok....for basics

Pros

Setting up a Basecamp was not an issue also all the team members started using it without any trouble. All thanks to its simple functions and intuitive interface.

Cons

A couple of years ago, we were using version 2.0, which had limited functionality. Integrating with Google Drive was a challenge, and storage beyond that was an issue. It didn't offer the scope of what we wanted for the future. I'm not sure if version 3.0 or the current version is better, to be honest. We switched over to Teamwork.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

B

Bodamer

Translation and Localization, 11-50 employees

More than a year

5.0
January 2024

Basecamp is a powerhouse for project management and makes collaboration easy.

Pros

Basecamp offers an extraordinary wide range of communication functions that make it easy for team members to share information and collaborate during projects. The platform harmonizes all project details on one dashboard which provides a clear visualization of progress. Its user interface is simple and well-designed which makes navigation unproblematic.

Cons

Basecamp has been so perfect, and there is absolutely nothing to like least about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Chris

Legal Services, 1-10 employees

Less than a year

4.0
January 2024

Basecamp Good for Small Business

Pros

Setting up and using Basecamp was not a problem. It has great potential, especially for small businesses.

Cons

The document management features are not as good or reliable as those in larger online document collaboration services.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

L

Luis

Logistics and Supply Chain, 1-10 employees

5.0
January 2024

Basecamp Helps Businesses Move Forward

Pros

What I enjoy the most is that it is easy to use and provide convenience of organizing tasks within a single platform.

Cons

I didn't like the pricing. The overall software seemed to do what it intended to do, so it really depends on your needs and budget.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

M

Marilin

Education Management, 500+ employees

Less than a year

4.0
January 2024

Easy to work as a team

Pros

Basecamp is quite user-friendly. One of the standout features is the ability to manage different projects separately, saving time on project tracking. I also like that it can be accessed from both mobile phones and laptops, and it integrates well with other tools like Google Calendar.

Cons

The main disadvantage for me is that the free version has limitations on the number of projects that can be carried out.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

F

Frankie

Marketing and Advertising, 11-50 employees

Less than a year

5.0
January 2024

100% project management without breaking the budgets

Pros

By using this project management tool, we can save time and allocate our budgets more efficiently towards client work. It empowers our team to collaborate on projects and exceed expectations.

Cons

At times, the style felt a bit outdated due to its basic layout. However, this meant that the site was fast and the tracking was smooth without any distractions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Q

qasm

Computer Games, 51-100 employees

Less than a year

4.0
January 2024

Review of the application

Pros

I enjoyed how fast and efficient the program is. It provides excellent service, even for large projects.

Cons

When I needed support at the beginning, the response was slow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

10

Functionality

10

R

Roselle

Government Relations, 1-10 employees

Less than a year

5.0
January 2024

Useful tool for managing projects

Pros

The clean interface of Basecamp makes it user-friendly and easy to navigate. I also like receiving email reminders for upcoming tasks and projects, which greatly improved collaboration within our remote team.

Cons

If you have experience with other task management software, learning Basecamp can be a bit of an issue. I struggled in the start to figure out how to organize my projects.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

10