Total 173 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Tichaona Redemptor
Information Technology and Services, 1-10 employees
“Flexible Event Creation platform
Pros
Basecamp offers a single, well-organized space for all project-related tasks. Whether it's discussions, tasks, files or schedules, everything is conveniently located within a project's dedicated page.
Cons
For new users, the interface of Basecamp can be a bit too much mainly in the beginning. It takes some time to get accustomed to the abundance of features and options.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Shri Ram
Computer Software, 1-10 employees
More than a year
“Basecamp Review
Pros
Basecamp's group chat feature has been undoubtedly very helpful for our team as it allows us to communicate in real time from anywhere in the world. This has been especially valuable while working remotely, as it allows to have major conversations that yield outcomes comparable to on-site work. The shared dashboard provides us with a comprehensive view of completed and scheduled tasks, as well as the overall progress of our job. Sharing files and materials is simple and highly secure.
Cons
There is absolutely nothing that bothers me the least about Basecamp since everything has been working really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Basecamp helps keep us on deadline
Pros
Basecamp has been helpful in keeping everyone informed about the various components of our marketing efforts. Thanks to this software and its reminders, we are able to meet our deadlines successfully.
Cons
I believe the overall software could be updated to be a little more user friendly. Also it feels like it could offer more flexibility in design.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Leanna
Consumer Services, 101-500 employees
Less than a year
“Leanna Review
Pros
I like that I can use this software for project management.
Cons
This software is something I'll continue using. No complaints!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Loren Anne
Insurance, 500+ employees
Less than 6 months
“My comfort software
Pros
I absolutely love this app for its convenience and time-saving abilities. The design is brilliant and adds to the overall user experience.
Cons
Although I was a bit confused in the beginning, I quickly got used to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie
Restaurants, 51-100 employees
More than a year
“Great company communication tool
Pros
Basecamp is excellent for centralizing communication. You can have individual teams and company-wide discussions all in one place. Instead of using multiple text groups or emails, Basecamp brings everything together.
Cons
At the moment, I don't have any cons to mention. Basecamp pretty much covers everything I need and is easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eren
Education Management, 500+ employees
Less than 6 months
“Workflow flows
Pros
Basecamp played a key role in designing our company workflow. It was easy to use and adapt to the new features.
Cons
Customer service should respond faster.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Bas
Financial Services, 51-100 employees
Less than a year
“Very handy projectmanagement software
Pros
We used Basecamp for two years and were highly satisfied with its functionality. However, due to a merger and the addition of new coworkers, we made the decision to switch to a competitor.
Cons
I have no complaints. It's easy to use and provides a lot of options for project management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
“BASECAMP Tool for team Management
Pros
In my opinion, Basecamp is one of the best tools on the market for managing and organizing project team activities. The mobile version is highly compatible as it allows for easy tracking of tasks and activities. Additionally, the customizable boards and charts cater to different vendors and effectively manage daily activities and calls.
Cons
The customer support team should be more responsive. I can manage a moderate team size, but I face issues with bigger teams. It would be helpful to have a central repository system for recording training sessions and important documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LOAI
Computer Software, 1-10 employees
“Thank you for your services.
Pros
I liked using it because it helped me manage my tasks more appropriately.
Cons
I hope for more features in the future as I believe they would be helpful.
Rating Distribution
Ease of use
10
Value for money
4
Customer Support
10
Functionality
6
Sophie
Management Consulting, 51-100 employees
Less than 6 months
“It's a useful tool, but using it less, because of the visuel and simplicity. But it's useful, but you fist have to get used to and to adapt.
Pros
One of the things I like the most is the ability to share projects with colleagues. This feature has been very useful during the COVID pandemic and remote work situations.
Cons
Communication through Basecamp is not as simple as we thought, and it's better for sharing stuff than for directly communicating with each other.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Apparao
Logistics and Supply Chain, 1-10 employees
Less than 6 months
“Basecamp review
Pros
What sets Basecamp apart from other project management and team communication tools is its all-in-one platform, communication features, Hill Charts and client access. Additionally, the fact that Basecamp offers a free account for teachers and students, while still providing all the capabilities of the paid plans, makes it an appealing project management system.
Cons
Basecamp's lack of customization options which is inconvenient.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Kane
Internet, 1-10 employees
Less than a year
“Its ok....for basics
Pros
Setting up a Basecamp was not an issue also all the team members started using it without any trouble. All thanks to its simple functions and intuitive interface.
Cons
A couple of years ago, we were using version 2.0, which had limited functionality. Integrating with Google Drive was a challenge, and storage beyond that was an issue. It didn't offer the scope of what we wanted for the future. I'm not sure if version 3.0 or the current version is better, to be honest. We switched over to Teamwork.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Bodamer
Translation and Localization, 11-50 employees
More than a year
“Basecamp is a powerhouse for project management and makes collaboration easy.
Pros
Basecamp offers an extraordinary wide range of communication functions that make it easy for team members to share information and collaborate during projects. The platform harmonizes all project details on one dashboard which provides a clear visualization of progress. Its user interface is simple and well-designed which makes navigation unproblematic.
Cons
Basecamp has been so perfect, and there is absolutely nothing to like least about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Chris
Legal Services, 1-10 employees
Less than a year
“Basecamp Good for Small Business
Pros
Setting up and using Basecamp was not a problem. It has great potential, especially for small businesses.
Cons
The document management features are not as good or reliable as those in larger online document collaboration services.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Luis
Logistics and Supply Chain, 1-10 employees
“Basecamp Helps Businesses Move Forward
Pros
What I enjoy the most is that it is easy to use and provide convenience of organizing tasks within a single platform.
Cons
I didn't like the pricing. The overall software seemed to do what it intended to do, so it really depends on your needs and budget.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Marilin
Education Management, 500+ employees
Less than a year
“Easy to work as a team
Pros
Basecamp is quite user-friendly. One of the standout features is the ability to manage different projects separately, saving time on project tracking. I also like that it can be accessed from both mobile phones and laptops, and it integrates well with other tools like Google Calendar.
Cons
The main disadvantage for me is that the free version has limitations on the number of projects that can be carried out.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Frankie
Marketing and Advertising, 11-50 employees
Less than a year
“100% project management without breaking the budgets
Pros
By using this project management tool, we can save time and allocate our budgets more efficiently towards client work. It empowers our team to collaborate on projects and exceed expectations.
Cons
At times, the style felt a bit outdated due to its basic layout. However, this meant that the site was fast and the tracking was smooth without any distractions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
qasm
Computer Games, 51-100 employees
Less than a year
“Review of the application
Pros
I enjoyed how fast and efficient the program is. It provides excellent service, even for large projects.
Cons
When I needed support at the beginning, the response was slow.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Roselle
Government Relations, 1-10 employees
Less than a year
“Useful tool for managing projects
Pros
The clean interface of Basecamp makes it user-friendly and easy to navigate. I also like receiving email reminders for upcoming tasks and projects, which greatly improved collaboration within our remote team.
Cons
If you have experience with other task management software, learning Basecamp can be a bit of an issue. I struggled in the start to figure out how to organize my projects.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
10