Total 360 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars32%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Broadcast Media, 51-100 employees
More than a year
“clean interface for teamwork”
Pros
Right from the start I find it clean and easy to use. It makes working with others on projects much easier for our team and task management is simple to handle inside the platform.
Cons
Honestly I have nothing to complain as everything is working for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
More than a year
“Easy setup with flawless tracking”
Pros
Getting this software up and running was completely hassle free and it does an excellent job of tracking conversations without missing anything.
Cons
The software has been outstanding overall and I honestly don't have anything to dislike about it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Entertainment, 1-10 employees
Less than 6 months
“Fresh, modern team workspace”
Pros
Right away the platform had a fresh, modern feel that made it seem more like a casual app than something dull and overly linear.
Cons
One thing it was missing was tag and labeling functionality which is essential for our team.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
Consumer Goods, 1-10 employees
More than a year
“Threaded teamwork that delivers”
Pros
One thing that really works well is how it lets us organize and thread conversations while keeping them accessible to the right people on the same project. It makes collaboration much more practical since important information isn't stuck in one person's email inbox and the whole team can stay on the same page.
Cons
The interface isn't the most modern or visually appealing and there are definitely other project management tools that look nicer. Still, it gets the job done and works well from a functional standpoint.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, 500+ employees
More than a year
“Centralized teamwork that delivers”
Pros
It stands out because it brings communication, tasks and lists into one central place which keeps everything organized and easy to follow. The automatic check-in feature is especially helpful since it encourages team members to regularly share progress updates making communication hassle free and keeping everyone aligned throughout the design process.
Cons
This one is definitely a useful tool though its file management could use some improvement because it doesn't offer the same level of sorting and tagging you get with platforms like CI or GitLab. It would also be really helpful to have more control over notifications so users could fine-tune alerts based on urgency or relevance and cut down on notification fatigue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
7
Food & Beverages, 51-100 employees
More than a year
“Flexible project collaboration”
Pros
Getting this set up across the company was easy. Also it does a good job supporting both task tracking and overall project management and it also makes it simple to stay connected with companies outside our business.
Cons
A few task editing features still seem to be missing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 1-10 employees
Less than a year
“user friendly setup with navigation”
Pros
Compared with other project management platforms, it kept things easy with a clean, simple layout that was very user friendly.
Cons
It did fall short on a few important features especially reporting functionality which was missing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Biotechnology, 51-100 employees
More than a year
“Simple communication that works”
Pros
Communication between users is not a hassle anymore and the project management tools are simple to use.
Cons
The project management features may feel somewhat limited for advanced users who want more powerful task tracking capabilities.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Religious Institutions, 51-100 employees
More than a year
“Fantastic client collaboration hub”
Pros
This has made it possible for us to stay in touch with clients around the world and keep projects moving forward. It gives team members a place to exchange ideas freely which helps us come up with stronger results. Collaboration on projects feels much more organized and because of that tasks get completed faster.
Cons
Honestly it has worked really well for me and I don't have any negatives to point out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Apparel & Fashion, 51-100 employees
Free Trial
“Reliable hub for teamwork”
Pros
Its biggest strength is having one secure, accessible place for all project work. It's simple to bring in key stakeholders and discussions around projects can happen quickly and without hassle.
Cons
I'd still like to see a few more project management features added.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Information Technology and Services, 101-500 employees
More than a year
“Simple project setup with team communication”
Pros
I find it easy to use and communication around to-dos flows really well between team members.
Cons
One thing that would make it better is having cards and boards displayed more like Jira.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Arts and Crafts, 51-100 employees
More than a year
“Reliable project workflow automation”
Pros
Basecamp has been a dependable tool for handling projects and tasks especially with its real-time workflow automation.
Cons
I haven't run into any negative issues with it from my side as a user.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cosmetics, 11-50 employees
More than a year
“Clean project management fit”
Pros
It keeps project management simple without getting weighed down by a bunch of extra bells and whistles. So if a simple, word-based approach is enough for your team, it does the job really well.
Cons
It doesn't come with many advanced or complicated features and that pushed some of my coworkers to look for something that suited them better. For most of what I needed though it worked fine.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
International Trade and Development, 51-100 employees
Less than 6 months
“Clear project tracking”
Pros
I like that it keeps my projects well organized and helps me stay on top of tasks. Everything seems user friendly and clear which makes it simple to use with my team.
Cons
The only downside is that it lacks a few advanced features that larger teams might need when handling more complex projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Renewables & Environment, 51-100 employees
Less than a year
“Helpful to-do lists with time savings”
Pros
The built-in to-do list makes it really clear what needs to be done to finish my project work. It keeps everything simpler, more organized and helps me save time.
Cons
At times the system feels a bit slow but it's still easy to set up and navigate.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 1-10 employees
More than a year
“Simple projects but confusing setup”
Pros
This one keeps projects on a single page which makes them fairly easy to work with. The to-do lists are also simple to manage and it does a good job handling large file transfers.
Cons
It isn't the most user friendly option out there. It has a quirky feel and if you're not already familiar with how it works, it can be somewhat hard to figure out what to do.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
7
Functionality
7
Hospitality, 11-50 employees
More than a year
“all in one workspace win”
Pros
It gives our management team one central place to handle the day to day work across the business. It comes with plenty of sales and marketing automation options, along with charts, reports and a calendar that fit our organization really well.
Cons
Honestly there is nothing complicated about it. It has consistently kept a good reputation with our team and I genuinely value it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Simple, focused project hub”
Pros
I like the fact that it hits a really nice balance between simplicity and efficiency. It gives you exactly what you need for handling projects, communication and most kinds of collaborative work without burying you under a pile of features that never get used. The message board is simple but still does the job well, with just enough room to customize it. The biggest plus is that it feels like a product built from real-world use since the team behind it actually uses it to run their own business. They also share plenty of helpful free resources and my favorite is the Shape Up book that explains how they approach research and discovery using the platform.
Cons
A lot of the things that used to bother me have already been improved so the only issue still left on my side is recurring tasks. You still cannot schedule them every 8 or more days because it stops at 7. It's definitely a niche need but I have run into it a few times and had to come up with a workaround.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Information Technology and Services, 11-50 employees
Less than a year
“Team planning with communication win”
Pros
This one stands out to me for how naturally it improves communication between team members. It also gives the team a clear way to plan projects, track how things are progressing and stay aligned on what everyone is working on.
Cons
It does feel limited when it comes to features and customization options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Computer Software, 500+ employees
More than a year
“Clear campaign task hub”
Pros
Having all of our marketing campaign tasks gathered in one place makes everything much clearer and easier to access.
Cons
It's missing more advanced reporting tools so tracking project progress doesn't feel as detailed as I'd prefer.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8