Total 173 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars66%
4
Stars29%
3
Stars5%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Debbie
Marketing and Advertising, 1-10 employees
“Ease of communication
Pros
Basecamp has streamlined communication regarding project statuses, questions, and answers. It made projectrelated discussions and inquiries straightforward and efficient.
Cons
I found it somewhat challenging to locate past posts and project information, and the interface could be more userfriendly in displaying project statuses.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Fernando
Electrical/Electronic Manufacturing, 1-10 employees
“Efficient and intuitive tool
Pros
Basecamps clean and intuitive interface makes it easy to navigate and use. Its message boards, task lists, and scheduling features facilitate team communication. You can upload files, share documents, and integrate with thirdparty applications, enhancing collaboration.
Cons
One limitation Ive noticed is that Basecamp lacks advanced features such as Gantt charts and indepth project planning tools.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Haleema
Human Resources, N/A employees
“Basecamp usage from a freelancers perspective
Pros
Basecamps simple UI was a delight to use. It offered a userfriendly experience without any unnecessary complexity, making it accessible even for clients from smaller towns who may not be techsavvy.
Cons
At times, the page could appear cluttered when there were numerous tasks and schedules. Incorporating a grid or tabular format might enhance organization.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Verified reviewer, 1-10 employees
“Highly Recommended for small and mediumlevel businesses
Pros
Basecamp is highly recommended for small and mediumsized businesses. It excels in task management and scheduling, offering a client portal.
Cons
Integrating new users can be somewhat challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chantelle
Alternative Medicine, 1-10 employees
“Happy with Basecamp
Pros
Basecamp allowed me to plan an unlimited number of projects, each with its own dedicated page. It felt like having a separate file for each project.
Cons
Im entirely satisfied with Basecamp theres nothing I didnt like about this product. Its incredibly userfriendly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Natalie
Arts and Crafts, 1-10 employees
“Great product to collaborate and manage projects with a big team
Pros
Basecamp served as a valuable resource for me to access process documents and projectrelated information. It simplified the process, functioning almost like a shared drive.
Cons
While Basecamp was useful for our project, Ive used other software that offered better task management capabilities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Joel Neil
Media Production, 500+ employees
“Simple but Effective
Pros
Basecamp has been our greatest assistant in project management, and we wouldnt have completed some projects without it. It offers many features, including the ability to send alerts via email, which saves us time.
Cons
Id like to see more functionality from the timeline feature. Its a fantastic concept, but I havent been able to fully utilize it for project management timeline communication.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Marko
Computer Software, 1-10 employees
“One of the programs for making working plans
Pros
What I like most is that this program is straightforward to use and offers a variety of tools for effective business project management.
Cons
My least favorite aspect is that the program can be confusing for some businesses, and it would be better if it were simpler to use with improved tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Shivam
Information Technology and Services, 51-100 employees
“Engage, Interface, Prevail The Communication Enchantment of Basecamp
Pros
Basecamps communication tools are impressive, offering a bulletin board for notes and announcements, simplifying collaboration across long distances. It enables scheduling and document sharing, making it easy to connect with team members and stay informed about corporate updates and information.
Cons
In comparison to other tools, Basecamp offers fewer advanced features, and it can potentially be used for micromanagement. Some users might find it challenging to sort through unfiled content, and updating employee profiles after a creator leaves the company can be cumbersome.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Souleymane
Mining and Metals, 500+ employees
“The software to help teams plan, track, and manage their projects.
Pros
Basecamp stands out as the most userfriendly software for project management and capacity planning. It excels in centralizing projectrelated communications and documents, promoting simplicity and efficiency in task management.
Cons
Throughout my more than six months of using Basecamp, I havent come across any notable downsides. Furthermore, its availability on iOS and Android devices through mobile applications ensures convenient access to projects, even while on the move.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
“Great interface and ease of managing shared projects
Pros
From an end users perspective, the product is impressively wellconceived, offering remarkable speed in getting started. Its multiaccount management capabilities enable effective collaboration with multiple vendors, leading to faster project management and optimized approval workflows.
Cons
Theres room for improvement in the export of information, especially for greater compatibility with external office automation and email tools.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Sifa
Consumer Services, 11-50 employees
“Works for Agency Management
Pros
Basecamp serves our agency management needs effectively, maintaining task organization and close monitoring. It keeps tasks neat and facilitates close monitoring.
Cons
My only concern relates to accessibility issues from mobile devices.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Anonymous
Not Specified, 11-50 employees
“Wasif Iqbal
Pros
Ive been using Basecamp for over eight years, and it has consistently made project management straightforward and wellorganized. Editing and adjusting deadlines is a breeze.
Cons
While Basecamp excels in many areas, theres room for improvement in the user communication module. Currently, I find it less appealing and prefer using other tools for communication.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Paruhang
Information Technology and Services, 1-10 employees
“A hub for teamwork
Pros
Basecamp impresses with its minimalistic design, becoming increasingly comfortable and userfriendly as you work with it. It facilitates teamwork and becomes easy to navigate along the way.
Cons
Some firsttime users might find the user experience slightly challenging to grasp initially.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Michael
Writing and Editing, 1-10 employees
“Basecamp Rules
Pros
Basecamp has been instrumental in helping me make progress with my writing projects. It operates smoothly and swiftly, leaving nothing to complain about.
Cons
Remarkably, there are no drawbacks to report it functions seamlessly and efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Maria de Montserrat
Design, 500+ employees
“The base for your camp
Pros
Using Basecamp is a delightful and enjoyable experience, making it a source of happiness in my life. It offers ease of use, consolidating your team, tasks, and projects in one place. It simplifies assignment and progress tracking, with the added convenience of mobile app accessibility.
Cons
To date, I havent encountered any issues with Basecamp. Im thrilled with its usability in my daily routine.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Abdelati
Accounting, 500+ employees
“The best of our management projects, I love it so much.. Its fantastic
Pros
I have a deep appreciation for Basecamp in my business management experience. It simplifies leadership in our product endeavors, offering an amazing platform.
Cons
Basecamp excels in managing lifes projects but doesnt present any significant issues.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Catherine
Consumer Services, 51-100 employees
“Basecamp the way to Go
Pros
My experience with Basecamp was overall enjoyable, making it a strong consideration for use in my business activities. It facilitates tracking project progress and provides timely reminders. It supports instant communication among users and proves to be an excellent team tool.
Cons
Some downsides include early reminders that may seem merciless and the need for manual marker adjustments in project tracking.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
“Basecamp Review
Pros
Basecamp simplifies calendar syncing for employees and offers affordability.
Cons
The absence of a free plan, except for students and teachers, stands as a notable limitation.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Stephanie T.
Consulting , 1-10 employees
“Basecamp is a great tool for small teams and freelancers.
Pros
I recently started using Basecamp for managing my projects and I must say that it has been a great experience. It is simple to use and offers all the features I need to manage my tasks and team. The collaboration tools make it easier for me to communicate with my team members, keep track of progress, and stay organized. The pricing plans are also quite affordable, especially for small teams and freelancers.
Cons
The one downside is that the software is not as powerful as some of the other options available. Powerful in the sense that it may not have all the features that are needed for complex projects and teams. But this is not a major issue and it serves my needs perfectly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7