Total 360 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars32%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Information Technology and Services, 51-100 employees
Less than 6 months
“Clean UI with effortless navigation”
Pros
The app has an amazing interface and it's very simple to use and move around in.
Cons
I feel like the color scheme could use some improvement and the button placement could be better.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Consumer Services, 11-50 employees
More than a year
“Flexible church team setup”
Pros
There are many customization options here especially for organizing church teams in a way that fits how your group actually works.
Cons
The platform itself felt a bit outdated and somewhat hard to use.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
7
Information Technology and Services, 1-10 employees
More than a year
“all in one teamwork hub”
Pros
It keeps messages, to-dos, files and schedules all together in one place which makes staying organized a lot easier. On a remote team project, the message board helped cut down on long email chains that kept drifting off-topic and the automatic check-ins made it simple to keep everyone accountable without feeling like anyone was being micromanaged.
Cons
It does fall short when it comes to advanced functionality for more complex projects. The interface is also simple but it is a bit dated next to newer, more modern tools.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Construction, 1-10 employees
Less than 6 months
“Built for every team”
Pros
No matter your size or who you are, they really make you feel welcome. They work directly with us and genuinely build the product for teams like ours.
Cons
Honestly nothing at all. I truly love everything about them!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 1-10 employees
More than a year
“Clean layout with quick learning”
Pros
Compared with other project management tools I have used before, this one felt much simpler. The interface was pleasant to look at, the layout made more sense and it highlighted the things that actually mattered. It also didn't take long to get comfortable with so the learning curve felt very reasonable.
Cons
One downside was the lack of a direct Slack integration. To connect the two, I had to rely on a third-party app. It also seems like the platform isn't as popular as it used to be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Education Management, 51-100 employees
More than a year
“Centralized storage that just works”
Pros
Having one user friendly place for shared document storage has been a huge improvement for our team. It works better than Google Docs for us because files aren't tied to one person's dedicated account so when the original creator leaves, access doesn't suddenly become a problem. That solved a major issue for our multidisciplinary team and made collaboration much more reliable.
Cons
Honestly I don't really have any complaints. I was hesitant at first because it felt like just another new tool to learn but after spending a little time with it, I realized it's actually very simple to use.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Chemicals, 101-500 employees
More than a year
“Quick to learn with reliable support”
Pros
Getting started with this tool was very simple and using it has been just as easy. The customer support team also responds on time which makes the overall experience even better.
Cons
Up to this point everything has been going well. I haven't run into any problems while using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Higher Education, 101-500 employees
More than a year
“Fantastic dashboards with collaboration”
Pros
One thing that really works well is the project dashboards which give us a clear view of our tasks and make tracking progress much simpler. The team collaboration tools are also very effective, helping us stay connected and work together more efficiently. Its reporting capabilities give us detailed insights into our projects which is exactly what we need to stay informed. On top of that it comes with strong data security features that keep our project information protected. The Gantt charts are also a big plus because they help us plan and organize tasks properly.
Cons
It has been a perfect fit for what we need and it hasn't let us down at all. Honestly there's nothing I can point to as a downside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Media Production, 1-10 employees
More than a year
“Agile scheduling that delivers”
Pros
Keeping the team aligned is much easier with its agile scheduling and task planning. The more advanced features also adapt well to performance needs which makes the whole experience work really well.
Cons
Honestly I don't have anything negative to point out as it handles what I need very well and gets the job done at its best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“Excellent for file sharing teams”
Pros
This one works really well when you're handling a lot of files and need to share them with a bigger team or even outside business partners. It also makes it simple to keep tabs on file sharing and follow project progress.
Cons
For our small business/non-profit, it felt a little more advanced than we actually needed so we never felt like we were using enough of the features to fully justify the fairly reasonable price.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Education Management, 51-100 employees
More than a year
“Fun and creative planning”
Pros
Using it for planning feels creative and genuinely fun which makes the whole process more enjoyable.
Cons
Getting used to how everything works took a little time at the beginning since the process was a bit hard to learn at first.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
9
Arts and Crafts, 1-10 employees
Less than 6 months
“Fantastic for student projects”
Pros
It works the best for handling my student assignments. I can upload projects without any hassle and it also lets me send feedback to other students which is really helpful.
Cons
Honestly there is very little about it that I dislike. It has been a really great piece of software overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marketing and Advertising, 11-50 employees
More than a year
“Powerful toolkit for big teams”
Pros
Basecamp comes with a very broad set of features and handles large projects really well even when bigger teams and a lot of moving parts are involved. The file storage, discussion threads and to-do tools are all genuinely useful and overall it gives you a lot to work with.
Cons
For smaller projects, it can feel a bit too complex and more than you actually need. It also takes some adjustment to line it up with your preferred communication cadence and feature usage, plus a little training is helpful for both internal and external team members.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“all in one project hub”
Pros
Having everything gathered in one place makes managing projects feel much easier and more organized.
Cons
A few more advanced features are still absent especially things like Gantt charts and task dependencies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Airlines/Aviation, 500+ employees
More than a year
“Handy notes but limited tracking”
Pros
Its notepad feature turned out to be really useful in our day to day work and the whole team was able to use it without any trouble.
Cons
It worked well enough for content management but when it came to project management, it felt quite restricted. There was no Gantt chart option and we couldn't get a quick overview of project statuses.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
7
Education Management, 500+ employees
Less than a year
“Clean interface with simple setup”
Pros
The interface stays fairly simple and doesn't feel cluttered or overly complicated which makes it pleasant to use.
Cons
That same simplicity can also be limiting since it doesn't offer the flexibility or power needed to handle some of the things competing products can do.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
7
Computer Software, 51-100 employees
More than a year
“Free fit for our early stage”
Pros
At that point in our company's growth, the fact that it was free made it a really good project management option for us.
Cons
One issue was how easily customer conversations tied to specific tasks could go on for far too long and once that happened, it became hard to look back and piece together what had taken place.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Broadcast Media, 51-100 employees
More than a year
“Productive and engaging workflow”
Pros
It has been a really good work management tool because it keeps employees involved in their tasks and helps everyone stay focused on the work. It also boosts productivity which has made a noticeable difference. On top of that the platform is always simple to use.
Cons
There's really nothing I dislike about this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Civic & Social Organization, 51-100 employees
More than a year
“Affordable project tracking win”
Pros
This once is a reasonably priced project and portfolio management tool that does a really good job of keeping conversations and project progress organized and easy to follow.
Cons
It has worked excellently for what I needed and has served its purpose without any issues. I don't have any dislikes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Museums and Institutions, 101-500 employees
More than a year
“Clean collaboration that just works”
Pros
The interface is extremely simple to use and the collaboration tools are genuinely useful without feeling overwhelming.
Cons
Once a project has been running for months, the threaded conversations can become difficult to follow.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10