Total 99 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

29%

3

Stars

3%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

I

Ian

Transportation/Trucking/Railroad, 500+ employees

Less than 6 months

4.0
July 2020

FURLOUGHED USER USING BLINK

Pros

It is a fantastic tool for staying connected with colleagues and the company, especially during periods of furlough.

Cons

I had trouble accessing Blink on my old iPhone, and my browser would not play MP4 downloads. Fortunately, I resolved it by logging in using a different browser.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Adam

Public Relations and Communications, 1-10 employees

Less than 6 months

4.0
July 2020

Amazing

Pros

Having everything in one place is a major advantage of using Blink.

Cons

Overall, the app is really good, and I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julie

Transportation/Trucking/Railroad, 500+ employees

Less than 6 months

5.0
July 2020

Excellent communication tool

Pros

When I use this app, I find it incredibly convenient to communicate with both groups and individuals right away. Whether I am seeking responses, reactions, or addressing issues, I can do so promptly and even offer immediate feedback.

Cons

I am currently in the process of integrating this app with the others we use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sara

Transportation/Trucking/Railroad, 500+ employees

Less than 6 months

5.0
July 2020

Great app to communicate with colleagues

Pros

It is easy to navigate also, it is quick and does not lag at all.

Cons

I have not come across any yet, but I'll definitely update my review once I do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sarah

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
June 2020

Excellent! Zero Complaints!

Pros

It offers a plethora of features: from sharing updates with all employees to facilitating private communication, and even contacting our CEO directly for real-time responses. It's incredibly user-friendly and accessible across devices.

Cons

Initially, Blink had limitations on the number of attachments per post, but that is been updated. The platform has evolved rapidly, and honestly, we have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dean

Transportation/Trucking/Railroad, 500+ employees

Less than a year

4.0
June 2020

Good Communication Tool

Pros

It serves as an effective tool for disseminating information across various departments within the organization.

Cons

It would be great to have options for posting in different font styles like bold or italic. Additionally, some users face issues opening attachments at times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S

Steve

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0
June 2020

Blink Review from Sydney Transport company

Pros

The ease of use and its capacity to spread information whenever necessary, coupled with its extensive reach, are remarkable. It empowers staff to access and digest information at their convenience.

Cons

Uploading videos was a bit of a hassle as I had to use YouTube, but now that direct video uploads are available, it is no longer an issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Azelea

Real Estate, 51-100 employees

More than a year

5.0
June 2020

Great Company Social Platform

Pros

It is easy to use and the team behind it is responsive to feedback and suggestions. Integration with other business applications enhances its utility for daily updates.

Cons

With the recent updates allowing multiple photo uploads and direct video posts, I can't think of much else to improve. However, permission levels could use some tweaking, and there is a need for more flexibility between admin and user roles. Also, it is not easy to post to specific teams if you are not part of them, which could be improved for better business collaboration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Christi

Hospital & Health Care, 500+ employees

Less than a year

5.0
June 2020

A Surprise Underdog Comes Through

Pros

I was skeptical about adding Blink to our communication platforms, but after the first demo, I was sold. It fulfills all our communication needs and comes at a reasonable price.

Cons

There are a few minor functionality issues I have encountered, like not being able to control what appears under an employee's name or in the directory.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

leon

Food Production, 101-500 employees

Less than a year

5.0
June 2020

Blink Feedback

Pros

Blink's functionality, coupled with its user-friendly interface, perfectly aligns with our business objectives, especially in delivering information to frontline workers.

Cons

We need to understand the platform further before we can mention any cons.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

L

Lisa

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
May 2020

Brilliant

Pros

Using Blink has significantly streamlined communication with our staff, making it faster and more efficient.

Cons

It is frustrating not being able to upload more than one image.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mark

Transportation/Trucking/Railroad, 500+ employees

More than a year

4.0
April 2020

BLINK AND YOU'VE MISSED IT.

Pros

Unlike traditional social media platforms, Blink offers tools directly relevant to my job, making it a more focused and productive platform.

Cons

The fact that everyone, including senior management, can view it, even during off-hours, can be overwhelming.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

N

Nadia

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0
April 2020

Review - Gillmoss

Pros

Accessing Blink is seamless, whether through mobile devices or laptops.

Cons

Posting multiple photos in a single post is not supported.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

G

Graham

Transportation/Trucking/Railroad, 500+ employees

More than a year

5.0
April 2020

Excellent networking app

Pros

It facilitates both one-on-one communication between employees and public posts for broader group visibility.

Cons

If you add an image in a reply, you can't comment on it in the same reply.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than a year

3.0
July 2019

Fine for communications, lacking in other features

Pros

Their simple instant messaging interface and newsfeed-like homepage appearance make it easy to use, with some useful integrations and a functional calendar feature.

Cons

The app lacks support for third-party apps and does not allow viewing documents within the app, only as attachments.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

H

heather

Food & Beverages, 51-100 employees

Less than 6 months

5.0
June 2019

Blink is our second in house comm tool and things are looking up!

Pros

It offers neat features like email search and a hub for easily accessing important work documents. Its chat function is efficient and responsive.

Cons

Notifications need improvement. There is concern that messages might go unnoticed instead of reaching the right people.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

K

Katherine

Construction, 1-10 employees

Less than 6 months

4.0
May 2019

Alternative Intranet

Pros

Blink offers several benefits, including being free for smaller teams, serving as an alternative to costly intranet solutions, and offering convenient access across various devices.

Cons

To brand the app, you have to purchase the premier package at a monthly cost per user. It would be better if there was a fixed fee per month for small companies with up to 10 users, like 20 plus VAT.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

H

Hadeer

Retail, 11-50 employees

Less than 6 months

5.0
May 2019

Don't upgrade to business!

Pros

It is both easy to use and a valuable free app.

Cons

There is no support! I upgraded to the business package and have not noticed any significant differences worth the money. Attempts to contact support have been futile, it is like they are unreachable, almost like a scam. Stick to the free version, don't bother upgrading.

Rating Distribution

Ease of use

10

Value for money

2

Customer Support

2

Functionality

10

R

Riaan

Computer Networking, 500+ employees

More than a year

5.0
April 2018

Easy to use. Very clever bots and integrations

Pros

The Feed feature merge all necessary information, while the messaging functionality is efficient and straightforward to use, including instant messaging, teams, and spaces.

Cons

Offline functionality would be nice to have, although these days, most of us are online for the majority of the workday, so it is just a minor convenience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10