BQE CORE Reviews

Pros

Our customers appreciate BQE a lot. We often utilize the time, billing, and accounting tools, which has made our job much easier and more efficient.

Cons

I found the billing procedure processes to be a little difficult at first, but Ive become accustomed to them now.

Pros

I appreciate that BQE collaborated with us to create a bespoke invoice that displays current and previous billing information in a clear and easy-to-read manner for our clients.

Cons

I have to admit that there is a slight learning curve when it comes to BQE Core Suite.

Pros

The technical support is the finest Ive ever encountered. Very knowledgeable and accommodating. I just wish I didnt have to address them so frequently.

Cons

The system is sometimes hard to get the hang of. Navigation is complex and customization is difficult.

Pros

When compared to our previous software, there are fewer errors when monitoring time and costs. The accuracy of invoices is improved. Invoices also appear to be more professional and tidy with BQE Core Suite.

Cons

For us, Its inconvenient to have to search for the most recent invoice under Invoice Review after its been marked as final with BQE Core.

Pros

This software offers comprehensive tutorials that save time and effort. The online webinars and help pages also helped us in operating this software.

Cons

The synching process should have been done with a macro so the user did not have to do anything more than the schedule.

Pros

Its a good, user-friendly software with a great team. By delivering frequent updates and changes that integrate our comments, BQE has proved to us that they listen to and respond to suggestions efficiently.

Cons

We have no complaints so far.

Pros

This software has a variety of different interfaces. It performed all we needed. Im continuously astounded at how well-thought-out Cores core architecture was in allowing it to manage all of our clients.

Cons

Our project managers found it difficult to utilize and didnt always believe our data was appropriately represented.

Pros

We recently switch to this platform and really appreciate the ability to track project time, expenses and profitability much easier than with our previous software.We like that the system offers us hands-on control over how we set up our projects and the integration options available through Core.

Cons

It can take a bit of time to get used to finding what you are looking for because there are so many options and settings. Things are taking us a bit longer to manage in this software. However, with more time using it and the training/support options available, Im sure this will only be a temporary issue.

Pros

An efficient method and beats the spreadsheets in Excel. Ultimately, the tool is only as good as the user. Customer support is great, they are able to guide us and within seconds to minutes, we are able to validate the solution provided.

Cons

Occasional inconsistency in performance. Sometimes I need to perform the same action multiple times such as saving & refreshing in an effort to clear the stack of memory and have it read properly.

Pros

I have had not one but many pleasant experiences of working with support. Technical support engineers are detailed, courteous and knowledgeable. They definitely exceeded my expectations. Engineers take time to understand the problem, not only come up with a solution, they sometimes help to put the solution in place by logging in my computer.

Cons

The learning curve is rather steep but its worth the effort. I wish the knowledge base had more to offer.

Pros

The flexibility for invoicing. The ability to email the invoices right from the program. Being able to use the program from anywhere a browser is available although I personally have not had to log in anywhere other than the office some of my staff has.

Cons

The refresh rate is lagging, sometimes there is a lag due to internet connection which however is not an issue with the software itself but the internet connection though it should not be this dependant on strong internet. I dont like how while entering time entries the fields do not populate faster.

Pros

A very user-friendly experience working with Core. We find Core much easier to navigate than our previous solution. I only use Time and Billing and I am very pleased with the program. Customer support is very knowledgable and informative.

Cons

I think the difficulties I have are related to needing a better understanding of the program. I cant say I have anything I like least about it except for the speed. I think the slowness is due to our Wi-Fi system.

Pros

Budget information is on the draft invoice which makes it easy to see when a project is over/under budget, and who has coded time to the project. I also appreciate that staff members can check the time and expenses for their projects to see where they are on projects with a budget. The ability for each employee to input their time/expenses is one of the features that I like the most. Invoicing is now streamlined because the information for the project managers review is on one page.

Cons

I wish there was a better way of archiving old vendor bills.

Pros

ArchiOffice has made my job much easier over the years. Another thing I appreciate is the project list which saves me from tracking that in another program.

Cons

It does not support ArchiOffice on a Mac platform.

Pros

The flexibility of Core is exceptional, and their technical support is amazing. The solution has helped us manage our projects and streamline our billing process, which includes a 3-tier structure.

Cons

I hope Core is going to have the payroll module soon. This will help cut down the manual steps and use of multiple applications.

Pros

We have been using it for a year and it has become indispensable for us. We cannot imagine how our business timesheets, expenses, and invoices operated without Core. We enjoy the flexibility it allows us to utilize the functionality we need without being forced to use or pay for features that dont apply to our unique business. We continue to expand the ways Core helps our business through learning new features, creating custom reports, and exporting helpful information. As our business has grow BQE has worked with us to help stay on top of our growing needs.

Cons

There should be an override to load all or apply to all rather than having to scroll through hundreds of entries, loading more every 3-4 seconds. Improvement in Scroll & update issue when doing batch edits to approve time, update bill rates, etc. the only items actually edited are those that load. We only have 15 employees, but a month worth of time can take a very long time to scroll through.

Pros

Weve been long term users of Core. This is easily the best product thus far I have enjoyed working in after a long long time. Ease of use with excellent support. We extensively use it for easy to use time tracking and robust invoicing features.

Cons

Reports cannot be customized which is slightly inconvenient.

Pros

Core is very easy to use. Learning it quite simple and quickly done too with the help of online webinars, the help pages, and their menus. The software has a very straightforward design. Their support staff has been thoroughly helpful through the implementation period and whenever we need help.

Cons

The syncing process should have been done with a macro so that I didnt have to do anything more than schedule it to-go.