busybusy Reviews
Total 320 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars30%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Lance
Not Specified, N/A employees
Less than 6 months
“Have not had any technical problems. Easy to use.
Pros
Provides a convenient view of time by week or pay period aiding in employee time approval.
Cons
Difficulty in finding photos in certain jobs and potential delays have been attributed to the company's listing approach.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Marcus
Construction, 101-500 employees
Less than 6 months
“It's very easy to clock myself in and out before and after work.
Pros
Clicking in/out is effortless reducing paper waste and aligning with environmental concerns.
Cons
Initial difficulty in figuring out the app but ease of use once accustomed has been acknowledged.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Brian
Financial Services, 11-50 employees
Less than a year
“Great support. Great core product function. We're excited for new development function too!
Pros
Appreciated for ease of use project and GPS tracking along with responsive support.
Cons
Anticipation of additional functions such as staff scheduling and GPS monitoring has been expressed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Adam
Construction, 101-500 employees
More than a year
“ease of use have all the feature for a great time capture system
Pros
Positive aspects include mobile apps compatibility with accounting software use of cost codes and equipment time tracking.
Cons
Lack of scheduling function occasional instability of the phone app and a desire for a task manager feature.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Jorge
Not Specified, N/A employees
Less than a year
“it does what you needed for. but it gets stack or freezes without advise
Pros
Recognized for aligning with regulations like the Driver Local rule for truck drivers within a specific radius.
Cons
Fast battery consumption and occasional failure to save entries requiring manual intervention.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
8
Jonathan
Renewables & Environment, 11-50 employees
Less than 6 months
“Always use the app very easy to keep track of.
Pros
Appreciated for providing quick access to total hours on the lock screen facilitating goal achievement.
Cons
There exists a strong yearning for the inclusion of a functionality that would enable users to seamlessly submit modifications or updates directly to the administrative department through the application itself.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Anonymous
Not Specified, N/A employees
More than a year
“This program has helped our company better job cost.
Pros
Acknowledged for ease of use convenience as a mobile app and overall reliability.
Cons
Request for the ability to mandate GPS pins for certain employees enhancing tracking features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Trevor
Construction, 101-500 employees
“I spend more time fighting this program then I do at work (not really but more time than I'd like)
Pros
Operating online without the need for downloads although typically listed under cons aligns with my preferences and does not pose an issue.
Cons
Suggestions for improvement include adjustable settings for manual time entry adoption of a 34-hour clock format and the prevention of date defaults to today's date for more efficient time card completion.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
3
Functionality
6
Ron
Construction, 101-500 employees
More than a year
“Great Product great reports.
Pros
The software's ease of use ability to group employees by project and detailed project-specific time reports contribute to effective hour control.
Cons
More flexibility for app customization batch approval with supervisor signatures reminders for time card signing and daily sign-offs are suggested improvements.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
8
Henry
Glass Ceramics & Concrete, 11-50 employees
More than a year
“Busybusy works adequately for every requirement needed
Pros
The easy-to-use nature and the ability to review past data make the software convenient for tracking hours.
Cons
Inability to change times when forgetting to clock in due to the time-stamped location feature is mentioned.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
MONIQUE
Not Specified, N/A employees
More than a year
“IT IS AND VERY EASY PROGRAM
Pros
Simple clock-in/out user-friendly and helpful staff support.
Cons
The proximity of the clock-in and break buttons leading to fast breaks is a minor issue.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Alex
Not Specified, N/A employees
More than a year
“Use primarily for logging hours for varying build projects.
Pros
Streamlined project hour reporting facilitating easy tracking of worked projects and locations. Used primarily for project hour tracking to assist in future build scheduling.
Cons
Occasional mobile app crashes or delayed clock-out potentially related to phone issues (Nexus 6 - 8.1 firmware).
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Ashley
Not Specified, N/A employees
More than a year
“Don't like some of the reportings hang up issues with app. Liked the classic version better report
Pros
Ease of use detailed customer info addition and GPS functionality for techs are appreciated.
Cons
Mobile app and desktop issues reported especially related to reports and desired labor burden insights.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
6
Sarah
Not Specified, N/A employees
Less than a year
“Great!
Pros
The ability to sign in or clock in from any location is a standout feature offering transparency to my employer about my whereabouts. This particular aspect is immensely valuable.
Cons
Initial malfunctions typical during the introduction of new software have been addressed and the software is currently functioning optimally.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
LM
Not Specified, N/A employees
More than a year
“it is easy to use and great when working with lots of part time employees
Pros
Offering simplicity and suitability for various employee types the software's ability to enable employees to sign their time cards on phones enhances its practicality. Setting up new employees and monitoring clocked-in statuses are achieved effortlessly.
Cons
Desktop options matching the phone version's weekly view allowing weekly sign-offs and simplifying printing time cards are desired features.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Joshua
Not Specified, N/A employees
Less than a year
“Easiest way to clock in if you remember! No more trying to remember time cards!
Pros
The software's organizational approach coupled with hassle-free time tracking provides a pain-free experience for clocking in and out.
Cons
No specific dislikes just a reminder to clock in to avoid complications. Occasional logouts without app closure are mentioned.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Alex
Not Specified, N/A employees
Less than a year
“It works pretty efficiently overall.
Pros
The straightforward menus the ability to view times and breaks and the absence of location service dependency make the software user-friendly.
Cons
Clicking on notifications causing auto-clockouts on Droid devices is reported.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Justin
Not Specified, N/A employees
Less than 6 months
“It has been a pleasant way to record time.
Pros
A great software for quick clocking providing easy access to essential information.
Cons
The appearance seems dull. Enhancements in customization could make the user experience more visually appealing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Kelsey
Design, 1-10 employees
Less than 6 months
“My experience has been largely positive
Pros
The hard-touch function on iPhones for quick access to clock-in menu is appreciated.
Cons
Constant notifications to turn on location services during clock-in while unnecessary for some raise privacy concerns.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jamie
Not Specified, N/A employees
Less than 6 months
“Positive experience good customer service
Pros
Ease of use syncs with QuickBooks and detailed reports contribute to a positive experience.
Cons
Using the clock to make time changes rather than directly entering the numbers is seen as a slight inconvenience.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10