Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

L

Lance

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

Have not had any technical problems. Easy to use.

Pros

Provides a convenient view of time by week or pay period aiding in employee time approval.

Cons

Difficulty in finding photos in certain jobs and potential delays have been attributed to the company's listing approach.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

M

Marcus

Construction, 101-500 employees

Less than 6 months

4.0
May 2018

It's very easy to clock myself in and out before and after work.

Pros

Clicking in/out is effortless reducing paper waste and aligning with environmental concerns.

Cons

Initial difficulty in figuring out the app but ease of use once accustomed has been acknowledged.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

B

Brian

Financial Services, 11-50 employees

Less than a year

4.0
May 2018

Great support. Great core product function. We're excited for new development function too!

Pros

Appreciated for ease of use project and GPS tracking along with responsive support.

Cons

Anticipation of additional functions such as staff scheduling and GPS monitoring has been expressed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Adam

Construction, 101-500 employees

More than a year

4.0
May 2018

ease of use have all the feature for a great time capture system

Pros

Positive aspects include mobile apps compatibility with accounting software use of cost codes and equipment time tracking.

Cons

Lack of scheduling function occasional instability of the phone app and a desire for a task manager feature.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Jorge

Not Specified, N/A employees

Less than a year

4.0
May 2018

it does what you needed for. but it gets stack or freezes without advise

Pros

Recognized for aligning with regulations like the Driver Local rule for truck drivers within a specific radius.

Cons

Fast battery consumption and occasional failure to save entries requiring manual intervention.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

8

J

Jonathan

Renewables & Environment, 11-50 employees

Less than 6 months

5.0
May 2018

Always use the app very easy to keep track of.

Pros

Appreciated for providing quick access to total hours on the lock screen facilitating goal achievement.

Cons

There exists a strong yearning for the inclusion of a functionality that would enable users to seamlessly submit modifications or updates directly to the administrative department through the application itself.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
May 2018

This program has helped our company better job cost.

Pros

Acknowledged for ease of use convenience as a mobile app and overall reliability.

Cons

Request for the ability to mandate GPS pins for certain employees enhancing tracking features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Trevor

Construction, 101-500 employees

3.0
May 2018

I spend more time fighting this program then I do at work (not really but more time than I'd like)

Pros

Operating online without the need for downloads although typically listed under cons aligns with my preferences and does not pose an issue.

Cons

Suggestions for improvement include adjustable settings for manual time entry adoption of a 34-hour clock format and the prevention of date defaults to today's date for more efficient time card completion.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

6

R

Ron

Construction, 101-500 employees

More than a year

5.0
May 2018

Great Product great reports.

Pros

The software's ease of use ability to group employees by project and detailed project-specific time reports contribute to effective hour control.

Cons

More flexibility for app customization batch approval with supervisor signatures reminders for time card signing and daily sign-offs are suggested improvements.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

H

Henry

Glass Ceramics & Concrete, 11-50 employees

More than a year

5.0
May 2018

Busybusy works adequately for every requirement needed

Pros

The easy-to-use nature and the ability to review past data make the software convenient for tracking hours.

Cons

Inability to change times when forgetting to clock in due to the time-stamped location feature is mentioned.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M

MONIQUE

Not Specified, N/A employees

More than a year

4.0
May 2018

IT IS AND VERY EASY PROGRAM

Pros

Simple clock-in/out user-friendly and helpful staff support.

Cons

The proximity of the clock-in and break buttons leading to fast breaks is a minor issue.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A

Alex

Not Specified, N/A employees

More than a year

4.0
May 2018

Use primarily for logging hours for varying build projects.

Pros

Streamlined project hour reporting facilitating easy tracking of worked projects and locations. Used primarily for project hour tracking to assist in future build scheduling.

Cons

Occasional mobile app crashes or delayed clock-out potentially related to phone issues (Nexus 6 - 8.1 firmware).

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A

Ashley

Not Specified, N/A employees

More than a year

3.0
May 2018

Don't like some of the reportings hang up issues with app. Liked the classic version better report

Pros

Ease of use detailed customer info addition and GPS functionality for techs are appreciated.

Cons

Mobile app and desktop issues reported especially related to reports and desired labor burden insights.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

S

Sarah

Not Specified, N/A employees

Less than a year

5.0
May 2018

Great!

Pros

The ability to sign in or clock in from any location is a standout feature offering transparency to my employer about my whereabouts. This particular aspect is immensely valuable.

Cons

Initial malfunctions typical during the introduction of new software have been addressed and the software is currently functioning optimally.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

LM

Not Specified, N/A employees

More than a year

4.0
May 2018

it is easy to use and great when working with lots of part time employees

Pros

Offering simplicity and suitability for various employee types the software's ability to enable employees to sign their time cards on phones enhances its practicality. Setting up new employees and monitoring clocked-in statuses are achieved effortlessly.

Cons

Desktop options matching the phone version's weekly view allowing weekly sign-offs and simplifying printing time cards are desired features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Joshua

Not Specified, N/A employees

Less than a year

4.0
May 2018

Easiest way to clock in if you remember! No more trying to remember time cards!

Pros

The software's organizational approach coupled with hassle-free time tracking provides a pain-free experience for clocking in and out.

Cons

No specific dislikes just a reminder to clock in to avoid complications. Occasional logouts without app closure are mentioned.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A

Alex

Not Specified, N/A employees

Less than a year

3.0
May 2018

It works pretty efficiently overall.

Pros

The straightforward menus the ability to view times and breaks and the absence of location service dependency make the software user-friendly.

Cons

Clicking on notifications causing auto-clockouts on Droid devices is reported.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

J

Justin

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

It has been a pleasant way to record time.

Pros

A great software for quick clocking providing easy access to essential information.

Cons

The appearance seems dull. Enhancements in customization could make the user experience more visually appealing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

K

Kelsey

Design, 1-10 employees

Less than 6 months

5.0
May 2018

My experience has been largely positive

Pros

The hard-touch function on iPhones for quick access to clock-in menu is appreciated.

Cons

Constant notifications to turn on location services during clock-in while unnecessary for some raise privacy concerns.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jamie

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

Positive experience good customer service

Pros

Ease of use syncs with QuickBooks and detailed reports contribute to a positive experience.

Cons

Using the clock to make time changes rather than directly entering the numbers is seen as a slight inconvenience.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10