Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Mindie

Construction, 11-50 employees

More than a year

5.0
May 2018

We love Busy Busy!!

Pros

User-friendly for most employees easy transition between companies without constant logging in/out.

Cons

Inconvenience arising from the need to individually log into each company after an update has been pointed out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Joshua

Not Specified, N/A employees

Less than a year

5.0
May 2018

Usually works well with only occasional issues; much easier than manually clocking in

Pros

Positive feedback on mobile clock-in graph generation of employee time and location tracking. Commendation for a clean and usually smooth user interface.

Cons

Random location-based clocking issues occasional GPS instability and automatic clock-out during phone reboots or app closure.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

6

B

Bryan

Construction, 11-50 employees

More than a year

4.0
May 2018

Very good time card app

Pros

The user interface is praised for clarity making it easy to track and adjust employee hours. GPS tracking during clock-in/out is an added advantage.

Cons

Wish for conversion of worked hours to decimal format and occasional battery drain issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

D"

Doug "DJ"

Maritime, 11-50 employees

Less than a year

4.0
May 2018

Tracking hours is always important and never easy. This is a good way to accomplish the task.

Pros

Flexibility and comprehensiveness catering to owners managers and employees are acknowledged.

Cons

Suggestion for an employee comment feature during hour editing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

B

Benny

Not Specified, N/A employees

Less than 6 months

3.0
May 2018

I didn't think I would like it at first but after using it it's not that bad

Pros

Appreciation for simplified job input and time-saving features including navigation assistance to job locations.

Cons

Difficulty in finding options for taking time off especially for half-day vacations or early departures.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

C

Chris

Construction, 11-50 employees

5.0
May 2018

Excellent

Pros

The reporting of time and the ability to capture and upload project-related images enhance the utility. The capability to associate costs with equipment usage is a desirable feature adding depth to job cost analysis.

Cons

An enhancement desired is the ability to assign an hourly price to equipment facilitating job costing against specific projects.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

June

Not Specified, 11-50 employees

Less than a year

5.0
May 2018

Efficient and easy to use

Pros

The individualized usage by employees on their personal devices coupled with easy hour tracking simplifies payroll processes.

Cons

The program's ease of use is emphasized with no reported issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jenet

Transportation/Trucking/Railroad, 11-50 employees

More than a year

4.0
May 2018

Love Busy Busy - Overall it lets me keep great track of my employees

Pros

Commendable for tracking employees it's suggested that live tracking would enhance the experience. Easy reporting is appreciated.

Cons

Inability to track employees live limitations in taking photos and viewing reports when multiple companies are tied to the same account are drawbacks. Additionally numerous bugs lead to frequent app exits for employees.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

M

Mark

Not Specified, N/A employees

Less than 6 months

5.0
May 2018

Always easy to use and user friendly

Pros

The application runs in the background logging time effortlessly even from the lock screen.

Cons

Occasional freezes resolved by restarting the application have been encountered with minimal other problems noted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Ahmet

Not Specified, N/A employees

Less than a year

3.0
May 2018

Keeps track of your time

Pros

Appreciation for accurate time tracking throughout the day providing insights into time spent on each project.

Cons

Persistent notifications regarding location services can be annoying and impact user experience.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

9

Functionality

6

J

James

Not Specified, N/A employees

Less than a year

4.0
May 2018

Soo quick and easy to use. Geo locations are a must and they have them

Pros

Ease of use and job assignment for each employee are noted. Management can efficiently approve based on division-specific reports.

Cons

Delayed information updates requiring multiple attempts to sync data.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

M

Melinda

Not Specified, N/A employees

More than a year

5.0
May 2018

We use Busybusy both in the field and in the office. We love the flexibility & mobility it gives us!

Pros

The versatility of usage especially in field settings for construction crews adds significant value. Real-time data availability eliminates the need to wait for weekly paper timecards reducing the workload for foremen and enhancing their focus on crucial tasks. The exceptional customer service is an added bonus.

Cons

Limited reporting features and the inconsistency in providing either too little or too much data in canned reports necessitate additional flexibility and precision.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Jonathan

Construction, 11-50 employees

Less than 6 months

5.0
May 2018

Fantastic app to use in the field and In the office

Pros

Tracking hours across different jobs throughout the day becomes seamless with the app eliminating the need to send physical time sheets. The app's simplicity and retrospective view of previous weeks contribute to a positive experience.

Cons

Glitches during job switches requiring app closure and inability to edit descriptions for past jobs in the day are reported.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

J

Jeff

Not Specified, N/A employees

Less than a year

4.0
May 2018

I have no complaints. It's much better than our last time card website we worked with.

Pros

Efficient and trouble-free this software is well-organized covering all necessary aspects of time tracking.

Cons

It would be more convenient if when selecting a job the entire list automatically loaded instead of having to load all jobs each time. This becomes time-consuming when working on multiple jobs in a day.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

D

Darren

Consumer Services, 51-100 employees

More than a year

4.0
May 2018

Great people to work with in customer support overall product is acceptable

Pros

Easy-to-use with widespread field compatibility and strong reporting capabilities.

Cons

The absence of some key reports and undesirable date/time formats in existing reports have been identified as drawbacks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

R

Robert

Not Specified, N/A employees

Less than a year

4.0
May 2018

It is a helpful tool for keeping track of our sporadic crew schedules

Pros

Liked features include the ease of fixing time entries especially with the recent addition of group editing.

Cons

Real-time updates are not as swift as desired requiring additional clicks for changes to take effect.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

W

Whitney

Construction, 11-50 employees

Less than 6 months

4.0
May 2018

Training and Support have been very helpful transition went smoothly to incorporate to QB

Pros

Eliminates the need for waiting on time sheets from employees streamlining time and payroll processes.

Cons

Challenges in handling multiple jobs under one name with desktop tutorials seen as more helpful than the app.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

L

Lillian

Construction, 11-50 employees

5.0
May 2018

Easy to use provides what we need.

Pros

Its user-friendliness stands out especially appreciated by field personnel who encounter no complications. This simplicity distinguishes it from other more complex time tracking software and apps.

Cons

The pricing is a concern being the only current drawback identified.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

9

Functionality

10

J

Jake

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

I enjoy using busy busy to track my hours

Pros

The software's ease of use flexibility in clocking in and out and the verification requirement for time cards enhance its practicality.

Cons

No specific dislikes but noted limitations for users such as adding jobs and accessing clock-in on computers.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

8

J

Jessica

Not Specified, N/A employees

Less than a year

5.0
May 2018

Easy to use. Love that more companies are on there. Helps apprenticeships

Pros

Free to download facilitates easy tracking and shares information directly with the training center.

Cons

Lag in displaying typed hours and occasional freezes when entering proper hours pose challenges.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10