busybusy Reviews
Total 320 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars30%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mindie
Construction, 11-50 employees
More than a year
“We love Busy Busy!!
Pros
User-friendly for most employees easy transition between companies without constant logging in/out.
Cons
Inconvenience arising from the need to individually log into each company after an update has been pointed out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Joshua
Not Specified, N/A employees
Less than a year
“Usually works well with only occasional issues; much easier than manually clocking in
Pros
Positive feedback on mobile clock-in graph generation of employee time and location tracking. Commendation for a clean and usually smooth user interface.
Cons
Random location-based clocking issues occasional GPS instability and automatic clock-out during phone reboots or app closure.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
6
Bryan
Construction, 11-50 employees
More than a year
“Very good time card app
Pros
The user interface is praised for clarity making it easy to track and adjust employee hours. GPS tracking during clock-in/out is an added advantage.
Cons
Wish for conversion of worked hours to decimal format and occasional battery drain issues.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Doug "DJ"
Maritime, 11-50 employees
Less than a year
“Tracking hours is always important and never easy. This is a good way to accomplish the task.
Pros
Flexibility and comprehensiveness catering to owners managers and employees are acknowledged.
Cons
Suggestion for an employee comment feature during hour editing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Benny
Not Specified, N/A employees
Less than 6 months
“I didn't think I would like it at first but after using it it's not that bad
Pros
Appreciation for simplified job input and time-saving features including navigation assistance to job locations.
Cons
Difficulty in finding options for taking time off especially for half-day vacations or early departures.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Chris
Construction, 11-50 employees
“Excellent
Pros
The reporting of time and the ability to capture and upload project-related images enhance the utility. The capability to associate costs with equipment usage is a desirable feature adding depth to job cost analysis.
Cons
An enhancement desired is the ability to assign an hourly price to equipment facilitating job costing against specific projects.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
June
Not Specified, 11-50 employees
Less than a year
“Efficient and easy to use
Pros
The individualized usage by employees on their personal devices coupled with easy hour tracking simplifies payroll processes.
Cons
The program's ease of use is emphasized with no reported issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jenet
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“Love Busy Busy - Overall it lets me keep great track of my employees
Pros
Commendable for tracking employees it's suggested that live tracking would enhance the experience. Easy reporting is appreciated.
Cons
Inability to track employees live limitations in taking photos and viewing reports when multiple companies are tied to the same account are drawbacks. Additionally numerous bugs lead to frequent app exits for employees.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Mark
Not Specified, N/A employees
Less than 6 months
“Always easy to use and user friendly
Pros
The application runs in the background logging time effortlessly even from the lock screen.
Cons
Occasional freezes resolved by restarting the application have been encountered with minimal other problems noted.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ahmet
Not Specified, N/A employees
Less than a year
“Keeps track of your time
Pros
Appreciation for accurate time tracking throughout the day providing insights into time spent on each project.
Cons
Persistent notifications regarding location services can be annoying and impact user experience.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
9
Functionality
6
James
Not Specified, N/A employees
Less than a year
“Soo quick and easy to use. Geo locations are a must and they have them
Pros
Ease of use and job assignment for each employee are noted. Management can efficiently approve based on division-specific reports.
Cons
Delayed information updates requiring multiple attempts to sync data.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Melinda
Not Specified, N/A employees
More than a year
“We use Busybusy both in the field and in the office. We love the flexibility & mobility it gives us!
Pros
The versatility of usage especially in field settings for construction crews adds significant value. Real-time data availability eliminates the need to wait for weekly paper timecards reducing the workload for foremen and enhancing their focus on crucial tasks. The exceptional customer service is an added bonus.
Cons
Limited reporting features and the inconsistency in providing either too little or too much data in canned reports necessitate additional flexibility and precision.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Jonathan
Construction, 11-50 employees
Less than 6 months
“Fantastic app to use in the field and In the office
Pros
Tracking hours across different jobs throughout the day becomes seamless with the app eliminating the need to send physical time sheets. The app's simplicity and retrospective view of previous weeks contribute to a positive experience.
Cons
Glitches during job switches requiring app closure and inability to edit descriptions for past jobs in the day are reported.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Jeff
Not Specified, N/A employees
Less than a year
“I have no complaints. It's much better than our last time card website we worked with.
Pros
Efficient and trouble-free this software is well-organized covering all necessary aspects of time tracking.
Cons
It would be more convenient if when selecting a job the entire list automatically loaded instead of having to load all jobs each time. This becomes time-consuming when working on multiple jobs in a day.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Darren
Consumer Services, 51-100 employees
More than a year
“Great people to work with in customer support overall product is acceptable
Pros
Easy-to-use with widespread field compatibility and strong reporting capabilities.
Cons
The absence of some key reports and undesirable date/time formats in existing reports have been identified as drawbacks.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Robert
Not Specified, N/A employees
Less than a year
“It is a helpful tool for keeping track of our sporadic crew schedules
Pros
Liked features include the ease of fixing time entries especially with the recent addition of group editing.
Cons
Real-time updates are not as swift as desired requiring additional clicks for changes to take effect.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Whitney
Construction, 11-50 employees
Less than 6 months
“Training and Support have been very helpful transition went smoothly to incorporate to QB
Pros
Eliminates the need for waiting on time sheets from employees streamlining time and payroll processes.
Cons
Challenges in handling multiple jobs under one name with desktop tutorials seen as more helpful than the app.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Lillian
Construction, 11-50 employees
“Easy to use provides what we need.
Pros
Its user-friendliness stands out especially appreciated by field personnel who encounter no complications. This simplicity distinguishes it from other more complex time tracking software and apps.
Cons
The pricing is a concern being the only current drawback identified.
Rating Distribution
Ease of use
10
Value for money
5
Customer Support
9
Functionality
10
Jake
Not Specified, N/A employees
Less than 6 months
“I enjoy using busy busy to track my hours
Pros
The software's ease of use flexibility in clocking in and out and the verification requirement for time cards enhance its practicality.
Cons
No specific dislikes but noted limitations for users such as adding jobs and accessing clock-in on computers.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
7
Functionality
8
Jessica
Not Specified, N/A employees
Less than a year
“Easy to use. Love that more companies are on there. Helps apprenticeships
Pros
Free to download facilitates easy tracking and shares information directly with the training center.
Cons
Lag in displaying typed hours and occasional freezes when entering proper hours pose challenges.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10