busybusy Reviews
Total 320 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars30%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Andrew
Security and Investigations, N/A employees
Less than 6 months
“the software works
Pros
Easier to use compared to other time tracking software preferred over alternatives.
Cons
While generally positive the ability to change a punch to something else after the fact is suggested.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Carrie
Not Specified, N/A employees
Less than a year
“Busy Busy was extremely easy to learn how to use
Pros
Described as user-friendly with the ability to figure things out easily if unfamiliar.
Cons
Challenges in tracking multiple drivers across three different companies.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Peter
Architecture & Planning, 11-50 employees
More than a year
“Overall a great solution.
Pros
Praised for the ability to clock in/out from anywhere making project time tracking more efficient.
Cons
Non-responsive timer and occasional clocking issues reported on the drop-down app.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Araceli
Construction, 11-50 employees
“EASY TO USE
Pros
The retrospective view of previous weeks' worked hours coupled with the ability to track time and append notes for reference enriches the overall functionality of the software.
Cons
Despite the lack of encountered dislikes some users may have reservations about being tracked by GPS.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Cole
Not Specified, N/A employees
Less than 6 months
“Using this app so far to only track my hours at work. It's hard to mess that up.
Pros
The software's specificity in job details during clock-in and the option to take incident-related pictures contribute to a comprehensive and transparent job-tracking experience.
Cons
Inconsistencies between the supervisor's view and the user's phone regarding the time card are reported.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Chris
Not Specified, N/A employees
More than a year
“Overall easy to use and better than filling out a time card the end of each week.
Pros
The updated project lists and the reference to recently clocked-in projects contribute to a smooth user experience.
Cons
A desire for a function for days without lunch breaks is expressed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Robyn
Not Specified, N/A employees
Less than a year
“Works perfect for what we need
Pros
While not perfect the software's overall ease of use and suitability for our needs make it a valuable tool particularly with its accessible reports.
Cons
Report imperfections are noted requiring multiple prints for billing but the overall ease of use is appreciated.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jody
Construction, 11-50 employees
More than a year
“Convenient for a nomadic company to use
Pros
Accessible on personal phones provides GPS tracking and allows job-specific time tracking.
Cons
Employees often forget to save job information leading to delayed clock-ins. A feature like an alarm or reminder for employees to clock out would be beneficial.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
6
Keith
Construction, 11-50 employees
Less than a year
“Easy to use
Pros
Admin-friendly for tracking project-specific time spent.
Cons
Occasional failures to record clock-outs on the phone requiring assistance from project managers have been noted.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Joe
Not Specified, N/A employees
Less than a year
“No more paperwork to fill out and hand in.
Pros
Eliminates the need for time sheets simplifying the process and enhancing efficiency.
Cons
A desire for mandatory machine hour tracking when an employee clocks in and out of equipment has been expressed.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Wayne
Not Specified, N/A employees
Less than 6 months
“Its easy to use but could be improved
Pros
Automatic daily sending to the office adds to the convenience.
Cons
A suggestion for a designated foreman to confirm hours and descriptions instead of site supervisors individually checking each person's timesheet is made.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
April
Construction, 11-50 employees
Less than a year
“very helpful and easy to use
Pros
Commended for accessibility and ease of use particularly beneficial in the construction industry with employees constantly on the move.
Cons
Frequent updates and mandatory phone restarts for application use with occasional time card issues during maintenance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Charlie
Oil & Energy, 101-500 employees
More than a year
“Very easy to use. Helps keep all our employees organized.
Pros
Organization of employees ease of clocking time to specific projects and error correction by administrators are noted advantages.
Cons
Delay in populating employees during searches and suggestions for additional GPS functions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Deshon
Environmental Services, 51-100 employees
Less than a year
“Easy Simple Convenient Fast
Pros
Commended for facilitating clocking in/out from anywhere enhancing order tracking with descriptions and photos.
Cons
Occasional freezing glitching and lag during clock in/out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, N/A employees
Less than a year
“The interface is easy to use. Quality is solid. Features could benefit by adding customizations.
Pros
Its simplicity and directness are noteworthy requiring no additional comments. The product seamlessly performs the tasks it is designed for ensuring a hassle-free experience.
Cons
Customization is limited requiring the hiring of a developer for additional features. An additional description field for client-facing reporting is desired.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
6
Jason
Architecture & Planning, 51-100 employees
“Apple APP is terribly slow and harasses me for my private information on my personal phone
Pros
The convenience of having it accessible on my phone is noteworthy although it is marred by persistent requests for personal information which can be perceived as intrusive.
Cons
The constant requests for personal information and location tracking present discomfort and the insistence on granting access raises privacy concerns.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
3
Functionality
4
Anonymous
Not Specified, N/A employees
Less than 6 months
“Works well for clocking in
Pros
The software's simplicity ease of login and breakdown of hours per pay period enhance its user-friendliness.
Cons
The desire to add projects as an employee and issues with non-GPS tracking are noted.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
7
Functionality
6
bob
Construction, 1-10 employees
Less than a year
“app works when data is input.
Pros
The software's ease of use once information is entered is notable with a suggestion for simplifying job entry.
Cons
Constant location requests draining the battery are mentioned emphasizing privacy concerns.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
4
Josh
Construction, 11-50 employees
Less than a year
“everything has been great working with this company.
Pros
The software impresses with its advanced and easy-to-use app coupled with an in-depth budgeting tool that aids job management.
Cons
Periodic GPS tracking is suggested for future updates with no other reported issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tony
Electrical/Electronic Manufacturing, 51-100 employees
Less than a year
“Easy and convenient to use sometimes a little slow.
Pros
Switching between jobs becomes effortless and the ease of editing if a switch is forgotten adds to the overall simplicity.
Cons
Occasional lagginess and unresponsiveness while signing time cards are reported.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10