Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Andrew

Security and Investigations, N/A employees

Less than 6 months

5.0
May 2018

the software works

Pros

Easier to use compared to other time tracking software preferred over alternatives.

Cons

While generally positive the ability to change a punch to something else after the fact is suggested.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Carrie

Not Specified, N/A employees

Less than a year

3.0
May 2018

Busy Busy was extremely easy to learn how to use

Pros

Described as user-friendly with the ability to figure things out easily if unfamiliar.

Cons

Challenges in tracking multiple drivers across three different companies.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

P

Peter

Architecture & Planning, 11-50 employees

More than a year

4.0
May 2018

Overall a great solution.

Pros

Praised for the ability to clock in/out from anywhere making project time tracking more efficient.

Cons

Non-responsive timer and occasional clocking issues reported on the drop-down app.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Araceli

Construction, 11-50 employees

4.0
May 2018

EASY TO USE

Pros

The retrospective view of previous weeks' worked hours coupled with the ability to track time and append notes for reference enriches the overall functionality of the software.

Cons

Despite the lack of encountered dislikes some users may have reservations about being tracked by GPS.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

C

Cole

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

Using this app so far to only track my hours at work. It's hard to mess that up.

Pros

The software's specificity in job details during clock-in and the option to take incident-related pictures contribute to a comprehensive and transparent job-tracking experience.

Cons

Inconsistencies between the supervisor's view and the user's phone regarding the time card are reported.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

C

Chris

Not Specified, N/A employees

More than a year

4.0
May 2018

Overall easy to use and better than filling out a time card the end of each week.

Pros

The updated project lists and the reference to recently clocked-in projects contribute to a smooth user experience.

Cons

A desire for a function for days without lunch breaks is expressed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

R

Robyn

Not Specified, N/A employees

Less than a year

5.0
May 2018

Works perfect for what we need

Pros

While not perfect the software's overall ease of use and suitability for our needs make it a valuable tool particularly with its accessible reports.

Cons

Report imperfections are noted requiring multiple prints for billing but the overall ease of use is appreciated.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jody

Construction, 11-50 employees

More than a year

3.0
May 2018

Convenient for a nomadic company to use

Pros

Accessible on personal phones provides GPS tracking and allows job-specific time tracking.

Cons

Employees often forget to save job information leading to delayed clock-ins. A feature like an alarm or reminder for employees to clock out would be beneficial.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

6

K

Keith

Construction, 11-50 employees

Less than a year

5.0
May 2018

Easy to use

Pros

Admin-friendly for tracking project-specific time spent.

Cons

Occasional failures to record clock-outs on the phone requiring assistance from project managers have been noted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Joe

Not Specified, N/A employees

Less than a year

5.0
May 2018

No more paperwork to fill out and hand in.

Pros

Eliminates the need for time sheets simplifying the process and enhancing efficiency.

Cons

A desire for mandatory machine hour tracking when an employee clocks in and out of equipment has been expressed.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

W

Wayne

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

Its easy to use but could be improved

Pros

Automatic daily sending to the office adds to the convenience.

Cons

A suggestion for a designated foreman to confirm hours and descriptions instead of site supervisors individually checking each person's timesheet is made.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

A

April

Construction, 11-50 employees

Less than a year

5.0
May 2018

very helpful and easy to use

Pros

Commended for accessibility and ease of use particularly beneficial in the construction industry with employees constantly on the move.

Cons

Frequent updates and mandatory phone restarts for application use with occasional time card issues during maintenance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Charlie

Oil & Energy, 101-500 employees

More than a year

5.0
May 2018

Very easy to use. Helps keep all our employees organized.

Pros

Organization of employees ease of clocking time to specific projects and error correction by administrators are noted advantages.

Cons

Delay in populating employees during searches and suggestions for additional GPS functions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

D

Deshon

Environmental Services, 51-100 employees

Less than a year

5.0
May 2018

Easy Simple Convenient Fast

Pros

Commended for facilitating clocking in/out from anywhere enhancing order tracking with descriptions and photos.

Cons

Occasional freezing glitching and lag during clock in/out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, N/A employees

Less than a year

4.0
May 2018

The interface is easy to use. Quality is solid. Features could benefit by adding customizations.

Pros

Its simplicity and directness are noteworthy requiring no additional comments. The product seamlessly performs the tasks it is designed for ensuring a hassle-free experience.

Cons

Customization is limited requiring the hiring of a developer for additional features. An additional description field for client-facing reporting is desired.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

6

J

Jason

Architecture & Planning, 51-100 employees

3.0
May 2018

Apple APP is terribly slow and harasses me for my private information on my personal phone

Pros

The convenience of having it accessible on my phone is noteworthy although it is marred by persistent requests for personal information which can be perceived as intrusive.

Cons

The constant requests for personal information and location tracking present discomfort and the insistence on granting access raises privacy concerns.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

3

Functionality

4

A

Anonymous

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

Works well for clocking in

Pros

The software's simplicity ease of login and breakdown of hours per pay period enhance its user-friendliness.

Cons

The desire to add projects as an employee and issues with non-GPS tracking are noted.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

7

Functionality

6

B

bob

Construction, 1-10 employees

Less than a year

4.0
May 2018

app works when data is input.

Pros

The software's ease of use once information is entered is notable with a suggestion for simplifying job entry.

Cons

Constant location requests draining the battery are mentioned emphasizing privacy concerns.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

4

J

Josh

Construction, 11-50 employees

Less than a year

5.0
May 2018

everything has been great working with this company.

Pros

The software impresses with its advanced and easy-to-use app coupled with an in-depth budgeting tool that aids job management.

Cons

Periodic GPS tracking is suggested for future updates with no other reported issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Tony

Electrical/Electronic Manufacturing, 51-100 employees

Less than a year

4.0
May 2018

Easy and convenient to use sometimes a little slow.

Pros

Switching between jobs becomes effortless and the ease of editing if a switch is forgotten adds to the overall simplicity.

Cons

Occasional lagginess and unresponsiveness while signing time cards are reported.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10