Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

K

keith

Construction, 11-50 employees

Less than a year

5.0
May 2018

We have around 45 employees and it works great for what was so desperately needed.

Pros

Accessibility for employees GPS stamps for location and seamless QuickBooks sync are highlighted.

Cons

Employee complaints about re-entering credentials after updates are noted as the only issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Terik

Facilities Services, 51-100 employees

Less than a year

4.0
May 2018

Easy to use and seems to work well. Sometimes there are syncing issues but overall a good product

Pros

Ease of use and time-saving in time card management are acknowledged. The web version's convenience on the phone is highlighted.

Cons

Occasional failure to clock out draining phone battery and dislike for the "good" function due to its impact on older phones.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

L

Logan

Electrical/Electronic Manufacturing, 1-10 employees

5.0
May 2018

It made clocking in and out of work easy.

Pros

Convenience in clocking in from any location and allowing easy supervisor checks on employee locations and time.

Cons

Clock keeps ticking after phone dies potentially causing inaccuracies in tracking.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
May 2018

Easy navigation I can explain how to use the app in less than five minutes to new employees.

Pros

Overall busybusy provides a successful experience with a simple navigation system and outstanding customer service. The low cost compared to other timekeeping applications adds to its appeal.

Cons

Lack of integration with bidding software is a reported con.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

T

Tareyn

Civil Engineering, 11-50 employees

More than a year

5.0
May 2018

We have been using busybusy to track our technicians as they move from job site to job site.

Pros

Easy sign-ins linked with Quickbooks streamlining payroll processes.

Cons

An issue encountered is that on some cell phones techs faced difficulty signing their time cards.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kurt

Construction, 11-50 employees

Less than a year

5.0
May 2018

The guys from busybusy were very helpful with getting started and understanding the program.

Pros

Acknowledged for ease of use extensive equipment selection and simplified listing.

Cons

The need for manual geotagging without creating a work log has been expressed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

S

Sam

Construction, 11-50 employees

More than a year

4.0
May 2018

Reports are really good and easy to work with.

Pros

Ease of adding new employees tracking time cards and user-friendly reports with multiple options.

Cons

Request for a consolidated folder for project pictures as navigating individual images can be time-consuming.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

A

Alexis

Not Specified, N/A employees

Less than 6 months

5.0
May 2018

Amazing Support!

Pros

Easy installation implementation and use are highlighted with minimal issues reported by field employees.

Cons

Desire for multiple pay rates for employees and customization of default times/breaks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

B

Bart

Construction, 11-50 employees

More than a year

5.0
May 2018

Easy to use

Pros

The software's voice-to-text feature job search capability and overall dashboard ease contribute to a user-friendly experience.

Cons

Constant GPS requirement and occasional slowness are reported with a copy-paste issue highlighted.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

T

Trent

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

I've had an overall great experience with the exception of random times not being able to clock out

Pros

User-friendly allows easy project categorization and maintains a running timer for hours worked.

Cons

Occasional slowness in pulling up and loading especially during clock-in or out times and random glitches causing inability to clock out have been experienced.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kelly

Building Materials, 51-100 employees

Less than a year

3.0
May 2018

Ok

Pros

Provides quick access to view hours and device details for changes made.

Cons

Constant location access demands even when unnecessary are disliked particularly during clock-in/out times.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

9

Functionality

4

J

Justin

Construction, 101-500 employees

Less than 6 months

5.0
May 2018

Best people I ever dealt with!!

Pros

Customer support is appreciated for promptly addressing and resolving issues.

Cons

Positive feedback on ease of communication and understanding customer issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mark

Not Specified, N/A employees

More than a year

5.0
May 2018

It did what it's suppose to do

Pros

Praised for ease of use fulfilling its intended purpose without requiring extensive explanation.

Cons

Frustration with unresolved time issues requiring manager intervention after unsuccessful IT attempts.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

10

K

Kyal

Not Specified, N/A employees

More than a year

5.0
May 2018

Great application for time cards

Pros

The app's seamless integration with different projects simplifies the process of clocking in and out contributing to efficient project management.

Cons

Few instances of morning freezes during clocking in are expected with any application.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

B

Brandon

Not Specified, N/A employees

More than a year

4.0
May 2018

Awesome software! Makes tracking and logging time very efficient

Pros

Appreciation for efficiency in clocking time on various job numbers with location verification.

Cons

Overall there are no complaints and BusyBusy contributes to efficient day-to-day operations in the field and office.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

Quick and easy to use. Efficient especially when in a hurry on a job site.

Pros

Effortless time entry changes from the office and effective employee location tracking.

Cons

Desire for the ability to clock in/out at specific times or when the phone location is at the job site has been mentioned.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

B

Breceida

Accounting, 11-50 employees

Less than a year

4.0
May 2018

Program is good but updating sometimes takes too long

Pros

Noted for easy navigation and quick report viewing. Convenience of logging in and out from the telephone with high user-friendliness.

Cons

Criticism for slow customer service updates during setup on smartphones.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

R

Russ

Not Specified, N/A employees

More than a year

4.0
May 2018

As a company owner this helps keep track for all our needs in the field

Pros

Acknowledged for keeping track of employee hours job tasks and locations contributing to accuracy.

Cons

Overall satisfaction with no reported cons highlighting time-saving benefits.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

D

David

Not Specified, N/A employees

More than a year

3.0
May 2018

Good app but needs improvement.

Pros

The ability to build labor budgets GPS locations and reminders for clocking in enhance the software's functionality.

Cons

Time-consuming manual edits limitations in building labor budgets and occasional glitches are noted.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

G

Geoffrey

Not Specified, N/A employees

More than a year

4.0
May 2018

Busy busy is a very easy to use program

Pros

Mobile app convenience for punching in/out coupled with QuickBooks integration simplifies payroll.

Cons

Inaccuracies in GPS on the phone app lead to explanations to the employer about locations and activities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8