busybusy Reviews
Total 320 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars30%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
keith
Construction, 11-50 employees
Less than a year
“We have around 45 employees and it works great for what was so desperately needed.
Pros
Accessibility for employees GPS stamps for location and seamless QuickBooks sync are highlighted.
Cons
Employee complaints about re-entering credentials after updates are noted as the only issue.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Terik
Facilities Services, 51-100 employees
Less than a year
“Easy to use and seems to work well. Sometimes there are syncing issues but overall a good product
Pros
Ease of use and time-saving in time card management are acknowledged. The web version's convenience on the phone is highlighted.
Cons
Occasional failure to clock out draining phone battery and dislike for the "good" function due to its impact on older phones.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
9
Functionality
6
Logan
Electrical/Electronic Manufacturing, 1-10 employees
“It made clocking in and out of work easy.
Pros
Convenience in clocking in from any location and allowing easy supervisor checks on employee locations and time.
Cons
Clock keeps ticking after phone dies potentially causing inaccuracies in tracking.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Anonymous
Not Specified, N/A employees
More than a year
“Easy navigation I can explain how to use the app in less than five minutes to new employees.
Pros
Overall busybusy provides a successful experience with a simple navigation system and outstanding customer service. The low cost compared to other timekeeping applications adds to its appeal.
Cons
Lack of integration with bidding software is a reported con.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Tareyn
Civil Engineering, 11-50 employees
More than a year
“We have been using busybusy to track our technicians as they move from job site to job site.
Pros
Easy sign-ins linked with Quickbooks streamlining payroll processes.
Cons
An issue encountered is that on some cell phones techs faced difficulty signing their time cards.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kurt
Construction, 11-50 employees
Less than a year
“The guys from busybusy were very helpful with getting started and understanding the program.
Pros
Acknowledged for ease of use extensive equipment selection and simplified listing.
Cons
The need for manual geotagging without creating a work log has been expressed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Sam
Construction, 11-50 employees
More than a year
“Reports are really good and easy to work with.
Pros
Ease of adding new employees tracking time cards and user-friendly reports with multiple options.
Cons
Request for a consolidated folder for project pictures as navigating individual images can be time-consuming.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Alexis
Not Specified, N/A employees
Less than 6 months
“Amazing Support!
Pros
Easy installation implementation and use are highlighted with minimal issues reported by field employees.
Cons
Desire for multiple pay rates for employees and customization of default times/breaks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Bart
Construction, 11-50 employees
More than a year
“Easy to use
Pros
The software's voice-to-text feature job search capability and overall dashboard ease contribute to a user-friendly experience.
Cons
Constant GPS requirement and occasional slowness are reported with a copy-paste issue highlighted.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Trent
Not Specified, N/A employees
Less than 6 months
“I've had an overall great experience with the exception of random times not being able to clock out
Pros
User-friendly allows easy project categorization and maintains a running timer for hours worked.
Cons
Occasional slowness in pulling up and loading especially during clock-in or out times and random glitches causing inability to clock out have been experienced.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kelly
Building Materials, 51-100 employees
Less than a year
“Ok
Pros
Provides quick access to view hours and device details for changes made.
Cons
Constant location access demands even when unnecessary are disliked particularly during clock-in/out times.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
9
Functionality
4
Justin
Construction, 101-500 employees
Less than 6 months
“Best people I ever dealt with!!
Pros
Customer support is appreciated for promptly addressing and resolving issues.
Cons
Positive feedback on ease of communication and understanding customer issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mark
Not Specified, N/A employees
More than a year
“It did what it's suppose to do
Pros
Praised for ease of use fulfilling its intended purpose without requiring extensive explanation.
Cons
Frustration with unresolved time issues requiring manager intervention after unsuccessful IT attempts.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
10
Kyal
Not Specified, N/A employees
More than a year
“Great application for time cards
Pros
The app's seamless integration with different projects simplifies the process of clocking in and out contributing to efficient project management.
Cons
Few instances of morning freezes during clocking in are expected with any application.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Brandon
Not Specified, N/A employees
More than a year
“Awesome software! Makes tracking and logging time very efficient
Pros
Appreciation for efficiency in clocking time on various job numbers with location verification.
Cons
Overall there are no complaints and BusyBusy contributes to efficient day-to-day operations in the field and office.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, N/A employees
Less than 6 months
“Quick and easy to use. Efficient especially when in a hurry on a job site.
Pros
Effortless time entry changes from the office and effective employee location tracking.
Cons
Desire for the ability to clock in/out at specific times or when the phone location is at the job site has been mentioned.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Breceida
Accounting, 11-50 employees
Less than a year
“Program is good but updating sometimes takes too long
Pros
Noted for easy navigation and quick report viewing. Convenience of logging in and out from the telephone with high user-friendliness.
Cons
Criticism for slow customer service updates during setup on smartphones.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Russ
Not Specified, N/A employees
More than a year
“As a company owner this helps keep track for all our needs in the field
Pros
Acknowledged for keeping track of employee hours job tasks and locations contributing to accuracy.
Cons
Overall satisfaction with no reported cons highlighting time-saving benefits.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
David
Not Specified, N/A employees
More than a year
“Good app but needs improvement.
Pros
The ability to build labor budgets GPS locations and reminders for clocking in enhance the software's functionality.
Cons
Time-consuming manual edits limitations in building labor budgets and occasional glitches are noted.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Geoffrey
Not Specified, N/A employees
More than a year
“Busy busy is a very easy to use program
Pros
Mobile app convenience for punching in/out coupled with QuickBooks integration simplifies payroll.
Cons
Inaccuracies in GPS on the phone app lead to explanations to the employer about locations and activities.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8