Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

L

Lauryn

Retail, 11-50 employees

More than a year

5.0
July 2022

Busy Busy User Review

Pros

The system's simplicity enhances ease of use making it convenient for tracking hours.

Cons

I genuinely can't think of any cons associated with the software. I have consistently found it easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Denise

Construction, 11-50 employees

Less than a year

5.0
June 2022

Streamlined administrative processes

Pros

Saves a significant amount of time for billing and scheduling purposes.

Cons

My usage of the product has been relatively short but based on my observations I have no complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Marie

Marketing and Advertising, 500+ employees

Less than 6 months

4.0
March 2022

Helpful Contractor Management Software

Pros

Found Busybusy helpful for information management while working with contractors during a trial period with a former employer.

Cons

Since this platform was only used during a trial period integration into business processes for one small aspect proved challenging.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

K

Kristy

Food Production, 11-50 employees

Less than 6 months

5.0
December 2021

Simple easy to use time clock!!!

Pros

Extremely simple and easy to use making clocking in a quick and straightforward process.

Cons

An issue arises from the necessity to assign a project before being allowed to clock in. This is the only problem I have encountered; the rest of the features are spot on and incredibly easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Amanda

Construction, 11-50 employees

More than a year

5.0
November 2021

User Friendly

Pros

Very user-friendly allowing the team to track time on the go with excellent functionality for monitoring locations managing projects and reviewing reports.

Cons

While the sync between the web and the app can be a little slow overall it synchronizes well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

More than a year

4.0
November 2021

Busy Busy

Pros

A tremendous addition to our company's time tracking methods.

Cons

I have noticed some bugs with the app particularly concerning Android users. However the busybusy team is always helpful in rectifying these issues upon reaching out.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

M

Matt

Construction, 1-10 employees

Less than a year

4.0
November 2021

I've used many of the top apps for years and BusyBusy has some amazing options that others don't

Pros

Appreciate the field budgeting options using time tracked or labor burden to track project progress.

Cons

While there isn't much to dislike overall some of the menus could be made more user-friendly. Yet honestly I believe that improvement on menu design is a common need for many apps we have used.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A

alex

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

4.0
March 2020

busy busy

Pros

A very helpful software for everyday job tasks making it easy to track workers' hours.

Cons

This software was initially slow but after some updates it has been running smoothly and easily. I highly recommend it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

J

Julie

Construction, 11-50 employees

Less than 6 months

5.0
January 2020

Exactly what we needed!

Pros

Busybusy has saved a significant amount of time on filling out timesheets offering features like GPS tracking and customizable cost codes.

Cons

I encountered a few glitches during the initial setup but customer service was highly responsive and helpful. The importance of specific password requirements and unique usernames for logging in were clarified ensuring a swift resolution. I would appreciate the addition of an option for employees to request their own time off a feature currently only accessible to admins.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Derek

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

5.0
November 2019

In the Field or at the office... busybusy!

Pros

A stellar app for multiple users with portability being a key advantage according to team feedback.

Cons

The only aspect I can think of is that equipment usage monitoring proved a bit tricky for us to assess initially.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Deanna

Construction, 51-100 employees

More than a year

4.0
November 2019

I am Busy

Pros

Convenient and easy to use with the added benefit of leaving descriptions for reference.

Cons

Once clocked out the inability to go back and add/edit descriptions to aid the administrator is a limitation.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
August 2019

Makes It Easy to Track My Part Time Worker's Hours

Pros

Essential for tracking hours to ensure compliance with a 39-hour limit providing peace of mind as a manager.

Cons

I genuinely like this app and my only "con" would be that the interface is a little visually unappealing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Sheila

Construction, 1-10 employees

More than a year

4.0
July 2019

BusyBusy for Time Sheets

Pros

Time-saving feature of importing entries into QuickBooks timesheets making it easier for employees to enter time using their phones.

Cons

The software functions well only if employees enter the correct information.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

C

Clay

Construction, 101-500 employees

Less than 6 months

3.0
July 2019

Busy Busy

Pros

A decent software that fulfills its purpose without much more to say.

Cons

There is room for improvement in customer service; however other than that the software's performance is average.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

A

Aaron

Construction, 11-50 employees

More than a year

5.0
May 2019

Track jobs with ease!!

Pros

Effective for job tracking login and log out and saving pictures within projects.

Cons

Although it sometimes freezes for brief seconds the overall experience with the software is great.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Keith

Construction, 51-100 employees

More than a year

5.0
May 2019

Good for time tracking

Pros

Allows the company to keep track of time for each project.

Cons

Sometimes the app encounters issues on iPhones.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
May 2019

Tracking Hours Made Easy

Pros

Clocking in and out is incredibly easy with features like assigning hours to specific job sites clocking out for breaks and easy access to work history.

Cons

I have no complaints; the software is easy simple and clean in its operation.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J

Joshua

Construction, 500+ employees

Less than a year

4.0
April 2019

Time tracking made simple

Pros

Busybusy dramatically simplifies time entry and tracking automating payroll with electronic timecards and providing accurate activity tracking. Real-time task duration view improves estimating and the bottom line.

Cons

Thus far the app has proven trouble-free. It is very easy to use and we haven't experienced any difficulty.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

D

Derek

Construction, 51-100 employees

Less than 6 months

3.0
November 2018

A solution for Electronic Timecards

Pros

Allows electronic time tracking without the need for paper time cards.

Cons

The software falls short in allowing us to customize it to the extent we need. Consequently we have to grant many more people than we'd prefer admin permissions.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

More than a year

4.0
November 2018

Effective inexpensive way for employee timekeeping

Pros

The app's simplicity is appreciated by both tech-savvy and non-tech-savvy users offering an easy solution for timekeeping discrepancies.

Cons

The GPS can occasionally be inaccurate failing to record locations accurately as one moves from site to site during the day.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8