busybusy Reviews
Total 320 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars30%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Lauryn
Retail, 11-50 employees
More than a year
“Busy Busy User Review
Pros
The system's simplicity enhances ease of use making it convenient for tracking hours.
Cons
I genuinely can't think of any cons associated with the software. I have consistently found it easy to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Denise
Construction, 11-50 employees
Less than a year
“Streamlined administrative processes
Pros
Saves a significant amount of time for billing and scheduling purposes.
Cons
My usage of the product has been relatively short but based on my observations I have no complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marie
Marketing and Advertising, 500+ employees
Less than 6 months
“Helpful Contractor Management Software
Pros
Found Busybusy helpful for information management while working with contractors during a trial period with a former employer.
Cons
Since this platform was only used during a trial period integration into business processes for one small aspect proved challenging.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Kristy
Food Production, 11-50 employees
Less than 6 months
“Simple easy to use time clock!!!
Pros
Extremely simple and easy to use making clocking in a quick and straightforward process.
Cons
An issue arises from the necessity to assign a project before being allowed to clock in. This is the only problem I have encountered; the rest of the features are spot on and incredibly easy to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Amanda
Construction, 11-50 employees
More than a year
“User Friendly
Pros
Very user-friendly allowing the team to track time on the go with excellent functionality for monitoring locations managing projects and reviewing reports.
Cons
While the sync between the web and the app can be a little slow overall it synchronizes well.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
“Busy Busy
Pros
A tremendous addition to our company's time tracking methods.
Cons
I have noticed some bugs with the app particularly concerning Android users. However the busybusy team is always helpful in rectifying these issues upon reaching out.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Matt
Construction, 1-10 employees
Less than a year
“I've used many of the top apps for years and BusyBusy has some amazing options that others don't
Pros
Appreciate the field budgeting options using time tracked or labor burden to track project progress.
Cons
While there isn't much to dislike overall some of the menus could be made more user-friendly. Yet honestly I believe that improvement on menu design is a common need for many apps we have used.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
alex
Mechanical or Industrial Engineering, 101-500 employees
Less than 6 months
“busy busy
Pros
A very helpful software for everyday job tasks making it easy to track workers' hours.
Cons
This software was initially slow but after some updates it has been running smoothly and easily. I highly recommend it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Julie
Construction, 11-50 employees
Less than 6 months
“Exactly what we needed!
Pros
Busybusy has saved a significant amount of time on filling out timesheets offering features like GPS tracking and customizable cost codes.
Cons
I encountered a few glitches during the initial setup but customer service was highly responsive and helpful. The importance of specific password requirements and unique usernames for logging in were clarified ensuring a swift resolution. I would appreciate the addition of an option for employees to request their own time off a feature currently only accessible to admins.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Derek
Electrical/Electronic Manufacturing, 500+ employees
Less than 6 months
“In the Field or at the office... busybusy!
Pros
A stellar app for multiple users with portability being a key advantage according to team feedback.
Cons
The only aspect I can think of is that equipment usage monitoring proved a bit tricky for us to assess initially.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Deanna
Construction, 51-100 employees
More than a year
“I am Busy
Pros
Convenient and easy to use with the added benefit of leaving descriptions for reference.
Cons
Once clocked out the inability to go back and add/edit descriptions to aid the administrator is a limitation.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
6
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Makes It Easy to Track My Part Time Worker's Hours
Pros
Essential for tracking hours to ensure compliance with a 39-hour limit providing peace of mind as a manager.
Cons
I genuinely like this app and my only "con" would be that the interface is a little visually unappealing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sheila
Construction, 1-10 employees
More than a year
“BusyBusy for Time Sheets
Pros
Time-saving feature of importing entries into QuickBooks timesheets making it easier for employees to enter time using their phones.
Cons
The software functions well only if employees enter the correct information.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Clay
Construction, 101-500 employees
Less than 6 months
“Busy Busy
Pros
A decent software that fulfills its purpose without much more to say.
Cons
There is room for improvement in customer service; however other than that the software's performance is average.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Aaron
Construction, 11-50 employees
More than a year
“Track jobs with ease!!
Pros
Effective for job tracking login and log out and saving pictures within projects.
Cons
Although it sometimes freezes for brief seconds the overall experience with the software is great.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Keith
Construction, 51-100 employees
More than a year
“Good for time tracking
Pros
Allows the company to keep track of time for each project.
Cons
Sometimes the app encounters issues on iPhones.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Tracking Hours Made Easy
Pros
Clocking in and out is incredibly easy with features like assigning hours to specific job sites clocking out for breaks and easy access to work history.
Cons
I have no complaints; the software is easy simple and clean in its operation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Joshua
Construction, 500+ employees
Less than a year
“Time tracking made simple
Pros
Busybusy dramatically simplifies time entry and tracking automating payroll with electronic timecards and providing accurate activity tracking. Real-time task duration view improves estimating and the bottom line.
Cons
Thus far the app has proven trouble-free. It is very easy to use and we haven't experienced any difficulty.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Derek
Construction, 51-100 employees
Less than 6 months
“A solution for Electronic Timecards
Pros
Allows electronic time tracking without the need for paper time cards.
Cons
The software falls short in allowing us to customize it to the extent we need. Consequently we have to grant many more people than we'd prefer admin permissions.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Not Specified, 11-50 employees
More than a year
“Effective inexpensive way for employee timekeeping
Pros
The app's simplicity is appreciated by both tech-savvy and non-tech-savvy users offering an easy solution for timekeeping discrepancies.
Cons
The GPS can occasionally be inaccurate failing to record locations accurately as one moves from site to site during the day.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8