Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

Jodi

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0
November 2018

LOVE LOVE LOVE!!!

Pros

BusyBusy is loved by our company for its ease of use organized reports and significantly reduced time spent preparing payroll.

Cons

Absolutely nothing!! We haven't found a single thing that we dislike about busybusy!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
November 2018

BusyBusy Time Keeping Software

Pros

Tremendously easy to understand and set up the software in just a few hours.

Cons

The software does not meet my customization needs. Since we pay employees different wages based on job and pay scale the software should ideally be highly customizable for each employee.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

C

Christine

Construction, 51-100 employees

Less than 6 months

3.0
November 2018

Solution to Getting Rid of Paper Timecards

Pros

Eliminates the need for paper time cards streamlining the process.

Cons

The learning curve appears to be steep particularly for some of the older individuals on our team who need some encouragement to use it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

More than a year

5.0
October 2018

busybusy is a great tool and easy to use.

Pros

Stands out for functionality and efficiency catering to users less familiar with app technology.

Cons

To be honest I couldn't find a flaw worthy of reporting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

R

Randy

Professional Training & Coaching, 11-50 employees

More than a year

5.0
October 2018

Easy to track my project

Pros

Simplifies tracking project status within the organization.

Cons

It took me a few minutes to get accustomed to the layout.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

Necia

Renewables & Environment, 1-10 employees

More than a year

5.0
October 2018

Great Reports!

Pros

Reports generated by the software provide valuable insights into multiple projects locations and employee activities enhancing overall tracking capabilities.

Cons

Due to the lack of sensitivity in GPS tracking it is occasionally necessary to broaden the project circle so that employees receive notices to "clock in" and "clock out." This provides employees with some flexibility to clock in when they may not physically be back at the project.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kevin

Construction, 1-10 employees

Less than a year

4.0
October 2018

Keep track

Pros

Simple clocking in and out even without an internet connection.

Cons

Sometimes there is a lag when attempting to clock in or out.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

8

L

lauren

Construction, 51-100 employees

More than a year

5.0
September 2018

Helpful

Pros

Instant time uploads and excellent customer support.

Cons

GPS only tracks clock on and off locations not continuously and we also experience some sync problems.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

C

Chris

Construction, 1-10 employees

More than a year

5.0
September 2018

100 times better than written timecards!

Pros

The utilization of the internet for timecard tracking by busybusy has revolutionized our approach. The accessibility via mobile phones or PCs coupled with comprehensive functions has eliminated the manual hassle of deciphering poorly handwritten hours. The geo-location feature along with reminders for timecard signing enhances the overall efficiency. While there is nothing to dislike typing could be made easier.

Cons

While I haven't explored all functions due to not subscribing to them there's nothing I dislike. A slight cost reduction for Quickbooks synchronization would be beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Shannon

Construction, 51-100 employees

Less than a year

5.0
September 2018

I would recommend Busybusy!

Pros

This software stands out for its flexibility allowing customization to align with the specific needs of our company. Matching it with our accounting system was a seamless process and the support team has been consistently helpful in addressing queries and concerns. Navigating through busybusy to resolve payroll-related issues has become notably more straightforward for me.

Cons

A drawback is the occasional slowness of the software even when online. I advise employees facing app issues to reinstall it for a quick resolution.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

N

Nasir

Construction, 51-100 employees

Less than a year

5.0
September 2018

One of the Best Clock-In Clock-Out Software

Pros

The software is incredibly user-friendly offering the convenience of setting reminders without any notable drawbacks.

Cons

The only downside is occasional lag in the app's performance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Benjamin

Construction, 11-50 employees

Less than a year

3.0
September 2018

Try it out

Pros

Enhances its attractiveness by utilizing GPS for time tracking.

Cons

The software presents challenges with multiple logins and logouts when moving around.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

H

Hazim

Maritime, 11-50 employees

Less than a year

4.0
August 2018

Busybusy to start

Pros

Accessing the software through the internet from any location is a straightforward and hassle-free process.

Cons

Frequent app crashes and occasional issues with clocking in/out are noted.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

K

kristin

Not Specified, N/A employees

More than a year

3.0
August 2018

Its easy to use however its functionality to save clocking in and out is an issue

Pros

busybusy offers both a user-friendly app with a simple design and a more detailed website. The clocking system's layout is impressive and the time-tracking feature is complemented by the ability to view old time cards.

Cons

Reliability issues with the app and website saving punches create extra work for administration staff in correcting time cards.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

6

Functionality

3

A

Andrew

Design, 11-50 employees

More than a year

5.0
July 2018

Super easy to you. Best way to keep track of hours worked in a pay period.

Pros

The software's reliability over the past year coupled with frequent updates makes it a dependable tool for daily use.

Cons

No complaints so far. Running the app on Android without any issues in the past year.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Klayton

Construction, 51-100 employees

More than a year

5.0
June 2018

Very user friendly

Pros

The software's ease of use self-explanatory features and simple clocking in and out process facilitate quick adjustments and corrections.

Cons

Despite occasional app kicks the busybusy app is appreciated with a suggestion to enhance user-friendliness for time adjustments.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jesse

Not Specified, N/A employees

More than a year

4.0
June 2018

All the functions seem to work as a supervisor I can see who's on the job & what task they're doing

Pros

The software impresses with its features for job and task management along with detailed employee logs. The Time Clock review function contributes to effective time management.

Cons

An alarm for breaks' end to avoid time card fixes and the need to hit "done" after choosing a task would improve the experience.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

K

Krystal

Not Specified, N/A employees

More than a year

4.0
June 2018

I think it is a really good program to use when you have multiple employees.

Pros

Despite potential improvements the concept of the software is highly promising and the expectation is that it will become even more impressive once all aspects are refined.

Cons

While updates are expected for improvement too many updates are noted.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

Q

quinn

Construction, 11-50 employees

Less than a year

5.0
June 2018

easy to use makes life easy

Pros

The software's paperless approach and user-friendly interface significantly contribute to efficiency particularly during extended workdays.

Cons

The only issue is being signed out while still working requiring explanations to bosses.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

S

Serafin

Not Specified, N/A employees

More than a year

5.0
June 2018

Easy to use and a time saver

Pros

The simplicity of clocking in and out coupled with easy error correction enhances the daily user experience.

Cons

No issues with the app so far making it the best for tracking hours.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10