Total 320 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

30%

3

Stars

6%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

R

Rosemary

Mechanical or Industrial Engineering, 1-10 employees

Less than a year

5.0
June 2018

This is great software it has one or two things that do not work with MYOB but overall it works well

Pros

The ease of use on individual phones combined with the GPS function proves beneficial for tracking sign-in and sign-out times on remote sites. It facilitates cost tracking for each job ensuring adherence to budgets.

Cons

Reporting dates not aligning with MYOB and the inability to handle night shifts cause payroll split issues in busybusy.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

6

C

Carson

Not Specified, N/A employees

More than a year

5.0
June 2018

Easily enter time

Pros

The software excels in tracking all relevant information presenting time sheets and accommodating various projects and jobs. Its simplicity quick clocking in and usage for tracking volunteer time are noteworthy.

Cons

I can't think of anything I dislike maybe just the name. Otherwise great job!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Steven

Not Specified, N/A employees

Less than a year

4.0
May 2018

I use busy busy every day and love how easy it is to use

Pros

The software's ability to check hours easily and review past jobs simplifies the reporting process for each job.

Cons

Frequent crashes during adjustments or clocking in/out raise uncertainty about correct hours.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

SHERILYN

Not Specified, N/A employees

Less than a year

5.0
May 2018

We've been giving the free version a trial run and have been happy with the results.

Pros

The software's ease of use intuitive process and efficient information retrieval for QuickBooks Pro contribute to its practicality.

Cons

A desire for employees to enter mileage along with hours is expressed.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

R

Rosemary

Construction, 51-100 employees

More than a year

4.0
May 2018

overall good quality

Pros

Multi-functional capabilities handling large data quantities with downloadable reports.

Cons

Frequent software locks and crashes during QuickBooks upgrades with reliance on customer notifications for corrections are drawbacks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

D

Dylan

Construction, 101-500 employees

Less than 6 months

4.0
May 2018

Easy to use.

Pros

Eliminates paper timesheets making tracking easy and efficient on the app.

Cons

No specific dislikes but the name "BusyBusy" is commented on for its repetition.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

I

Irene

Not Specified, N/A employees

Less than 6 months

5.0
May 2018

Easy to navigate

Pros

No issues reported in keeping track of daily time providing a simpler alternative to traditional time sheets.

Cons

Lack of indication for days off or vacation on the time card.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Matt

Construction, 11-50 employees

5.0
May 2018

Easy to use

Pros

The user-friendly nature of the platform allows our workforce to effortlessly log in and out with the added advantage of easily tracking their locations. The simplicity extends to the straightforward addition of jobs and locations.

Cons

The challenge lies in the difficulty of individually tracking and reviewing the hours worked on a job either for a single employee or a group of employees.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

M

Mike

Consumer Electronics, 1-10 employees

Less than a year

5.0
May 2018

We have been using BusyBusy for the past 9 months and really like it so far. There are a few quirks

Pros

The software's capability to input detailed information about each project enhances its utility particularly for labor budgeting.

Cons

The lack of searchability for project details and iOS issues are mentioned impacting the experience.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

T

TRAVIS

Construction, 11-50 employees

More than a year

5.0
May 2018

Love how it integrates with Quick books

Pros

Highlights include employee time and location stamps seamless integration with QuickBooks and the ability to run reports for multiple jobs concurrently.

Cons

Cons are minimal; occasional hiccups occur where employees believe they've clocked out but the app keeps them clocked in. While it's not a significant issue I do need to rectify employee times on occasion.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

10

J

Jake

Construction, 11-50 employees

Less than 6 months

5.0
May 2018

Simple and faster and more efficient

Pros

Appreciation for the simple setup and ease of clocking in without extensive typing.

Cons

The app's tendency to keep users clocked in after clocking out unnoticed until the next day is disliked.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

S

Scott

Not Specified, N/A employees

More than a year

4.0
May 2018

Is a good app for tracking employees time. It fits well enough to cover most any base I can think of

Pros

Easy communication with labor across multiple projects and project phases. The software is noted for its simplicity making error adjustments by management straightforward.

Cons

Instances of glitchiness resembling the character limit issue in this review.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

K

Kellie

Not Specified, N/A employees

Less than a year

5.0
May 2018

Great! I have loved the system thus far

Pros

Described as a great system that is easy to use and extremely user-friendly.

Cons

Periodic delays during clocking in/out and break transitions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

E

Erik

Construction, 11-50 employees

5.0
May 2018

Simple user interface with lots of customization

Pros

The ease of use on both the app and desktop along with the beneficial geotags contributes to a positive experience. The noteworthy customer service further enhances the overall satisfaction with the application.

Cons

The reports currently pose challenges in terms of customization requiring improvements in this aspect.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

M

Matt

Not Specified, N/A employees

Less than 6 months

4.0
May 2018

Relatively straight forward application could use some minor tweaks and more features

Pros

The application's storage of recent logs ease of use and convenient editing options add to its appeal.

Cons

Lack of group options with employees a photo bank and work-related content sharing are desired additions.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

T

Tammy

Construction, N/A employees

More than a year

5.0
May 2018

Great Service

Pros

Ideal for remote work this service allows easy electronic clocking and the ability to sign time cards from anywhere even while working from home.

Cons

From my perspective as a daily user I haven't identified any aspects of this program that I dislike. Regarding the cost I cannot provide insight as I am not responsible for the service fees but as an employee utilizing it regularly I find it excellent.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

T

Tyler

Construction, 11-50 employees

Less than a year

5.0
May 2018

I really enjoy using the app. Our office admin and crews love it.

Pros

Busybusy streamlines time tracking and payroll replacing the manual process for increased efficiency.

Cons

Reports sometimes being clunky and synchronization issues with the payroll system while not deal-breakers could benefit from improvement. Additionally customer service could be enhanced.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

10

A

Anne-Marie

Graphic Design, 11-50 employees

More than a year

5.0
May 2018

I researched dozens of options for time tracking and busy busy was the clear winner

Pros

User-friendly and excellent customer service with effective communication through the chat feature. Quick issue resolution within a 34-hour timeframe.

Cons

Photo download functionality needs improvement including limitations on downloading one picture at a time with subpar resolution.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

SC

Scott C.

Not Specified, N/A employees

Less than 6 months

5.0
May 2018

Installation was easy. So far so good.

Pros

Accessibility on a smartphone and ease of adding new categories are highlighted. Comfortable use without extensive instruction is emphasized.

Cons

Initial issues with freezing and locking up resolved over time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

4.0
May 2018

Simple Easy Straightforward

Pros

Its simplicity renders it user-friendly providing a clear view of time cards. The mobile-friendly features enhance its accessibility and practicality.

Cons

Working as an intern with a weekly hour limit of 38 hours BusyBusy lacks a breakdown of time cards into weeks only presenting them in broader time periods. A feature organizing time cards by calendar weeks would be beneficial.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8