busybusy Reviews
Total 320 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars30%
3
Stars6%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Rosemary
Mechanical or Industrial Engineering, 1-10 employees
Less than a year
“This is great software it has one or two things that do not work with MYOB but overall it works well
Pros
The ease of use on individual phones combined with the GPS function proves beneficial for tracking sign-in and sign-out times on remote sites. It facilitates cost tracking for each job ensuring adherence to budgets.
Cons
Reporting dates not aligning with MYOB and the inability to handle night shifts cause payroll split issues in busybusy.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Carson
Not Specified, N/A employees
More than a year
“Easily enter time
Pros
The software excels in tracking all relevant information presenting time sheets and accommodating various projects and jobs. Its simplicity quick clocking in and usage for tracking volunteer time are noteworthy.
Cons
I can't think of anything I dislike maybe just the name. Otherwise great job!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Steven
Not Specified, N/A employees
Less than a year
“I use busy busy every day and love how easy it is to use
Pros
The software's ability to check hours easily and review past jobs simplifies the reporting process for each job.
Cons
Frequent crashes during adjustments or clocking in/out raise uncertainty about correct hours.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
SHERILYN
Not Specified, N/A employees
Less than a year
“We've been giving the free version a trial run and have been happy with the results.
Pros
The software's ease of use intuitive process and efficient information retrieval for QuickBooks Pro contribute to its practicality.
Cons
A desire for employees to enter mileage along with hours is expressed.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Rosemary
Construction, 51-100 employees
More than a year
“overall good quality
Pros
Multi-functional capabilities handling large data quantities with downloadable reports.
Cons
Frequent software locks and crashes during QuickBooks upgrades with reliance on customer notifications for corrections are drawbacks.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Dylan
Construction, 101-500 employees
Less than 6 months
“Easy to use.
Pros
Eliminates paper timesheets making tracking easy and efficient on the app.
Cons
No specific dislikes but the name "BusyBusy" is commented on for its repetition.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Irene
Not Specified, N/A employees
Less than 6 months
“Easy to navigate
Pros
No issues reported in keeping track of daily time providing a simpler alternative to traditional time sheets.
Cons
Lack of indication for days off or vacation on the time card.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Matt
Construction, 11-50 employees
“Easy to use
Pros
The user-friendly nature of the platform allows our workforce to effortlessly log in and out with the added advantage of easily tracking their locations. The simplicity extends to the straightforward addition of jobs and locations.
Cons
The challenge lies in the difficulty of individually tracking and reviewing the hours worked on a job either for a single employee or a group of employees.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Mike
Consumer Electronics, 1-10 employees
Less than a year
“We have been using BusyBusy for the past 9 months and really like it so far. There are a few quirks
Pros
The software's capability to input detailed information about each project enhances its utility particularly for labor budgeting.
Cons
The lack of searchability for project details and iOS issues are mentioned impacting the experience.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
TRAVIS
Construction, 11-50 employees
More than a year
“Love how it integrates with Quick books
Pros
Highlights include employee time and location stamps seamless integration with QuickBooks and the ability to run reports for multiple jobs concurrently.
Cons
Cons are minimal; occasional hiccups occur where employees believe they've clocked out but the app keeps them clocked in. While it's not a significant issue I do need to rectify employee times on occasion.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
10
Jake
Construction, 11-50 employees
Less than 6 months
“Simple and faster and more efficient
Pros
Appreciation for the simple setup and ease of clocking in without extensive typing.
Cons
The app's tendency to keep users clocked in after clocking out unnoticed until the next day is disliked.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Scott
Not Specified, N/A employees
More than a year
“Is a good app for tracking employees time. It fits well enough to cover most any base I can think of
Pros
Easy communication with labor across multiple projects and project phases. The software is noted for its simplicity making error adjustments by management straightforward.
Cons
Instances of glitchiness resembling the character limit issue in this review.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Kellie
Not Specified, N/A employees
Less than a year
“Great! I have loved the system thus far
Pros
Described as a great system that is easy to use and extremely user-friendly.
Cons
Periodic delays during clocking in/out and break transitions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Erik
Construction, 11-50 employees
“Simple user interface with lots of customization
Pros
The ease of use on both the app and desktop along with the beneficial geotags contributes to a positive experience. The noteworthy customer service further enhances the overall satisfaction with the application.
Cons
The reports currently pose challenges in terms of customization requiring improvements in this aspect.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Matt
Not Specified, N/A employees
Less than 6 months
“Relatively straight forward application could use some minor tweaks and more features
Pros
The application's storage of recent logs ease of use and convenient editing options add to its appeal.
Cons
Lack of group options with employees a photo bank and work-related content sharing are desired additions.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Tammy
Construction, N/A employees
More than a year
“Great Service
Pros
Ideal for remote work this service allows easy electronic clocking and the ability to sign time cards from anywhere even while working from home.
Cons
From my perspective as a daily user I haven't identified any aspects of this program that I dislike. Regarding the cost I cannot provide insight as I am not responsible for the service fees but as an employee utilizing it regularly I find it excellent.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Tyler
Construction, 11-50 employees
Less than a year
“I really enjoy using the app. Our office admin and crews love it.
Pros
Busybusy streamlines time tracking and payroll replacing the manual process for increased efficiency.
Cons
Reports sometimes being clunky and synchronization issues with the payroll system while not deal-breakers could benefit from improvement. Additionally customer service could be enhanced.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
7
Functionality
10
Anne-Marie
Graphic Design, 11-50 employees
More than a year
“I researched dozens of options for time tracking and busy busy was the clear winner
Pros
User-friendly and excellent customer service with effective communication through the chat feature. Quick issue resolution within a 34-hour timeframe.
Cons
Photo download functionality needs improvement including limitations on downloading one picture at a time with subpar resolution.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Scott C.
Not Specified, N/A employees
Less than 6 months
“Installation was easy. So far so good.
Pros
Accessibility on a smartphone and ease of adding new categories are highlighted. Comfortable use without extensive instruction is emphasized.
Cons
Initial issues with freezing and locking up resolved over time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Anonymous
Not Specified, 51-100 employees
“Simple Easy Straightforward
Pros
Its simplicity renders it user-friendly providing a clear view of time cards. The mobile-friendly features enhance its accessibility and practicality.
Cons
Working as an intern with a weekly hour limit of 38 hours BusyBusy lacks a breakdown of time cards into weeks only presenting them in broader time periods. A feature organizing time cards by calendar weeks would be beneficial.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8