Total 49 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

39%

4

Stars

41%

3

Stars

14%

2

Stars

0%

1

Stars

6%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

K

Kathy

Construction, 500+ employees

Less than 6 months

4.0
March 2020

Single Platform to Manage Alpha/Beta Programs

Pros

Centercode is a fantastic solution for running efficient alpha or beta programs. It allows me to manage the entire process seamlessly in one platform. Onboarding users is effortless, as it surfaces appropriate NDA's, desired builds, and tasks. I utilize forums to encourage tester feedback and discussions. Their online guides and educational materials are superbly helpful.

Cons

You end up digging through various tools. The feedback gathering process is mostly okay but can feel rigid for alphas with less overhead.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

D

Dan

Telecommunications, 500+ employees

Less than 6 months

5.0
March 2020

Great tool for testing new products; great customer validation expertise

Pros

The interface is intuitive, offering numerous ways to analyze information and foster community discussions. Providing feedback is easy, and the report generation is commendable.

Cons

It would be helpful to have template reports, an easier way to sort and prioritize topics, and multi-language support.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

B

Bryant

Electrical/Electronic Manufacturing, 500+ employees

More than a year

5.0
February 2020

Great Beta software, consultants

Pros

I love the detailed insights into new technology products and the customization options to tailor feedback collection.

Cons

The software is easy to use with consultant help, but utilizing its full potential requires guidance.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

10

S

Stephen

Computer Software, 101-500 employees

More than a year

4.0
February 2020

Centercode review

Pros

The forums are great, and it's compatible with various devices. Integration with Jira streamlines backlog management. Hosting files and attachments is convenient. While the 'tasks' and reports features are robust, simplifying them would be beneficial. Gathering data on participants is a valuable aspect.

Cons

Basic forum usage and admin tasks are smooth, but extra features are complex. Generating surveys and reports should be simpler and faster.

Rating Distribution

Ease of use

4

Value for money

10

Customer Support

10

Functionality

8

R

RAji

Computer Software, 500+ employees

More than a year

3.0
February 2020

Centercode Experience

Pros

Once I grasp creating reports, the platform proves quite efficient.

Cons

Creating reports is not easy, and making the process more user-friendly is essential.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

8

Functionality

6

M

monika

Consumer Electronics, 500+ employees

More than a year

4.0
February 2020

works

Pros

Centercode effectively assists in sourcing beta users, enabling us to expand user engagement.

Cons

It's sometimes hard to navigate when reading customer feedback.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
February 2020

Greta tool for Beta Testing

Pros

The tool's flexibility allows me to customize beta projects according to specific requirements. It encompasses a comprehensive list of necessary features for beta testing.

Cons

Certain features are complicated to comprehend.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

F

Federica

Sports, 500+ employees

Less than 6 months

3.0
January 2020

CenterCode usage

Pros

Having all data consolidated in one platform is convenient. I primarily engage with users through surveys, facilitated by the platform's direct communication feature.

Cons

Personally, I've found the software not user-friendly and challenging to set up projects in some cases. Each micro-step takes time to ensure everything is correctly set up.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

T

Ted

Telecommunications, 500+ employees

More than a year

4.0
January 2020

centercode in my work environment

Pros

With a small learning curve, the platform is easily adaptable to my specific needs.

Cons

In my role, Centercode fulfills all my needs, so I don't have any issues to report.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8