
Centercode Reviews
Total 49 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars39%
4
Stars41%
3
Stars14%
2
Stars0%
1
Stars6%
Satisfaction score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kathy
Construction, 500+ employees
Less than 6 months
“Single Platform to Manage Alpha/Beta Programs
Pros
Centercode is a fantastic solution for running efficient alpha or beta programs. It allows me to manage the entire process seamlessly in one platform. Onboarding users is effortless, as it surfaces appropriate NDA's, desired builds, and tasks. I utilize forums to encourage tester feedback and discussions. Their online guides and educational materials are superbly helpful.
Cons
You end up digging through various tools. The feedback gathering process is mostly okay but can feel rigid for alphas with less overhead.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Dan
Telecommunications, 500+ employees
Less than 6 months
“Great tool for testing new products; great customer validation expertise
Pros
The interface is intuitive, offering numerous ways to analyze information and foster community discussions. Providing feedback is easy, and the report generation is commendable.
Cons
It would be helpful to have template reports, an easier way to sort and prioritize topics, and multi-language support.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Bryant
Electrical/Electronic Manufacturing, 500+ employees
More than a year
“Great Beta software, consultants
Pros
I love the detailed insights into new technology products and the customization options to tailor feedback collection.
Cons
The software is easy to use with consultant help, but utilizing its full potential requires guidance.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Stephen
Computer Software, 101-500 employees
More than a year
“Centercode review
Pros
The forums are great, and it's compatible with various devices. Integration with Jira streamlines backlog management. Hosting files and attachments is convenient. While the 'tasks' and reports features are robust, simplifying them would be beneficial. Gathering data on participants is a valuable aspect.
Cons
Basic forum usage and admin tasks are smooth, but extra features are complex. Generating surveys and reports should be simpler and faster.
Rating Distribution
Ease of use
4
Value for money
10
Customer Support
10
Functionality
8
RAji
Computer Software, 500+ employees
More than a year
“Centercode Experience
Pros
Once I grasp creating reports, the platform proves quite efficient.
Cons
Creating reports is not easy, and making the process more user-friendly is essential.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
8
Functionality
6
monika
Consumer Electronics, 500+ employees
More than a year
“works
Pros
Centercode effectively assists in sourcing beta users, enabling us to expand user engagement.
Cons
It's sometimes hard to navigate when reading customer feedback.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
Less than a year
“Greta tool for Beta Testing
Pros
The tool's flexibility allows me to customize beta projects according to specific requirements. It encompasses a comprehensive list of necessary features for beta testing.
Cons
Certain features are complicated to comprehend.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Federica
Sports, 500+ employees
Less than 6 months
“CenterCode usage
Pros
Having all data consolidated in one platform is convenient. I primarily engage with users through surveys, facilitated by the platform's direct communication feature.
Cons
Personally, I've found the software not user-friendly and challenging to set up projects in some cases. Each micro-step takes time to ensure everything is correctly set up.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Ted
Telecommunications, 500+ employees
More than a year
“centercode in my work environment
Pros
With a small learning curve, the platform is easily adaptable to my specific needs.
Cons
In my role, Centercode fulfills all my needs, so I don't have any issues to report.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8