
ChartHop Reviews
Total 65 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars69%
4
Stars29%
3
Stars2%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“ChartHop - Super easy Org Chart
Pros
Navigating and searching through our org chart of around 500 employees is super easy. You can even see where someone is based and get a direct link to them in Slack. It is great for remote organizations!
Cons
The UI feels a bit outdated in our version, getting to the map view is a bit counterintuitive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Kevin
Information Technology and Services, 500+ employees
More than a year
“Great tool for seeing org updates
Pros
I find it effortless to observe our organization's structure and delve into individual profiles. It's fantastic how personnel changes are promptly displayed on the dashboard.
Cons
I find that Charthop adequately keeps me updated about the organization.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Daniel
Computer Software, 500+ employees
Less than 6 months
“The Employee's Guide To The Company that I wish I had had throughout my career
Pros
This platform simplifies navigating through the company, locating the necessary people, understanding their responsibilities, and figuring out who is where and what's what after the latest company reorganization.
Cons
I find the gestures for navigating the organization chart confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex
Banking, 500+ employees
Less than 6 months
“Great for New Employees and Admins!
Pros
The ease of looking up employees and org charts is a standout feature for me.
Cons
The user experience within the org chart feels a bit too fluid, almost disorienting. While I appreciate the easy navigation, I would prefer it to be a bit more stable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Bryan
Computer Software, 500+ employees
Less than 6 months
“ChartHop is a super intuitive tool for performance review and management
Pros
Setting up performance reviews is a breeze, I do not even need to search for tutorials.
Cons
I am a bit overwhelmed by all the features, and some seem randomly organized.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Daniel
Internet, 51-100 employees
Less than 6 months
“Overall ChartHop experience
Pros
The detailed yet concise organization chart, complete with company history, is easy to understand and navigate.
Cons
It would be helpful if the search button could include the status of all deactivated employees.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
THELMA
Financial Services, 500+ employees
Less than 6 months
“My review
Pros
The org chart view is particularly useful in our global organization, offering quick insights into teams and their structures.
Cons
I have not used it enough yet to have a least-liked feature at the moment.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Eph
Financial Services, 500+ employees
Less than 6 months
“Awesome
Pros
What I most love is accessing the entire org chart helps me get to know all my coworkers.
Cons
The search option is not very intuitive; additional training or guidance would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Henry
Computer Software, 500+ employees
Less than a year
“Great Product!
Pros
It is invaluable to have a user-friendly platform for managing employee goals, especially during performance evaluations. The Org chart function provides clarity on departmental structures, which is immensely helpful.
Cons
I have not come across any specific issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachael
Research, 500+ employees
Less than a year
“Pretty Good
Pros
It simplifies our MBO setting process, providing clear visibility into progress on a monthly basis.
Cons
The only issue I have is that I wish editing a goal's interface was a bit easier after it has been submitted, instead of someone else having to do it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eric
Computer Software, 500+ employees
Less than 6 months
“Great system compared to what we have used in the past.
Pros
The Org chart is great; it is easy to find what I want to see, and setting objectives for the quarter is a breeze.
Cons
It took me a while to get the hang of it, but honestly, it is better than other systems.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“CharHop Review
Pros
Using ChartHop to organize the company structure is a breeze.
Cons
There is nothing I dislike about this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sarah
Information Technology and Services, 51-100 employees
Less than a year
“Overall super useful software!
Pros
I find everything organized very clearly and easy to navigate. It is incredibly helpful, especially for grasping levels of management within our company with the interactive flow charts.
Cons
I really like how it is set up - nothing to complain about!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonixis
Non-Profit Organization Management, 500+ employees
Less than a year
“Easy to use
Pros
ChartHop is incredibly easy to navigate, making it simple to find what I need and move around effortlessly.
Cons
Sometimes, I struggle to find my way around but overall, it is good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rajiv
Computer Software, 51-100 employees
Less than a year
“Ease of use
Pros
It is very easy to use, especially with its integration with Slack for surveys and forms. Tracking our activities within the company's timeline is seamless.
Cons
From what I have used, everything looks great. I do not notice any limitations at the moment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Eri
Computer Software, 51-100 employees
Less than 6 months
“ChartHop in our org
Pros
Integration with other websites, like our internal platform, enhances its usefulness.
Cons
We do not make full use of all the features offered.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Albert
Computer Software, 500+ employees
More than a year
“Easy to use, fluid UI
Pros
I am a fan of the new 'map' feature, alongside the Org Chart and Job Openings. It is been particularly useful as the company shifted to remote work.
Cons
Navigating between departments and levels in the org unit used to be harder, but it is gotten easier over time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Morgan
Information Technology and Services, 51-100 employees
Less than a year
“As a user, I love that all the information is in one place
Pros
Having everything conveniently located and easily accessible is a major plus.
Cons
There is a wealth of information available, but it would be more convenient if the most used information was easily accessible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
sai
Information Technology and Services, 500+ employees
Less than a year
“My charthop review
Pros
Their Org chart is cool and interesting, making it easy to navigate and get an overview of the company.
Cons
Goal-setting could be more intuitive and improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Andrew
Information Technology and Services, 500+ employees
Less than a year
“Good tool for tracking quarterly goals & visualizing org charts
Pros
ChartHop serves me primarily for tracking quarterly goals and visualizing org charts. It excels in simplicity and intuitiveness, making both tasks effortless compared to our previous clunky tool.
Cons
When I am writing up my quarterly goals, I have noticed that ChartHop does not save my progress as I go.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9