Total 65 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

29%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0
June 2021

ChartHop - Super easy Org Chart

Pros

Navigating and searching through our org chart of around 500 employees is super easy. You can even see where someone is based and get a direct link to them in Slack. It is great for remote organizations!

Cons

The UI feels a bit outdated in our version, getting to the map view is a bit counterintuitive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

K

Kevin

Information Technology and Services, 500+ employees

More than a year

4.0
June 2021

Great tool for seeing org updates

Pros

I find it effortless to observe our organization's structure and delve into individual profiles. It's fantastic how personnel changes are promptly displayed on the dashboard.

Cons

I find that Charthop adequately keeps me updated about the organization.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Daniel

Computer Software, 500+ employees

Less than 6 months

5.0
June 2021

The Employee's Guide To The Company that I wish I had had throughout my career

Pros

This platform simplifies navigating through the company, locating the necessary people, understanding their responsibilities, and figuring out who is where and what's what after the latest company reorganization.

Cons

I find the gestures for navigating the organization chart confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alex

Banking, 500+ employees

Less than 6 months

4.0
June 2021

Great for New Employees and Admins!

Pros

The ease of looking up employees and org charts is a standout feature for me.

Cons

The user experience within the org chart feels a bit too fluid, almost disorienting. While I appreciate the easy navigation, I would prefer it to be a bit more stable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

B

Bryan

Computer Software, 500+ employees

Less than 6 months

5.0
June 2021

ChartHop is a super intuitive tool for performance review and management

Pros

Setting up performance reviews is a breeze, I do not even need to search for tutorials.

Cons

I am a bit overwhelmed by all the features, and some seem randomly organized.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Daniel

Internet, 51-100 employees

Less than 6 months

5.0
June 2021

Overall ChartHop experience

Pros

The detailed yet concise organization chart, complete with company history, is easy to understand and navigate.

Cons

It would be helpful if the search button could include the status of all deactivated employees.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

THELMA

Financial Services, 500+ employees

Less than 6 months

5.0
June 2021

My review

Pros

The org chart view is particularly useful in our global organization, offering quick insights into teams and their structures.

Cons

I have not used it enough yet to have a least-liked feature at the moment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

E

Eph

Financial Services, 500+ employees

Less than 6 months

5.0
June 2021

Awesome

Pros

What I most love is accessing the entire org chart helps me get to know all my coworkers.

Cons

The search option is not very intuitive; additional training or guidance would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Henry

Computer Software, 500+ employees

Less than a year

5.0
June 2021

Great Product!

Pros

It is invaluable to have a user-friendly platform for managing employee goals, especially during performance evaluations. The Org chart function provides clarity on departmental structures, which is immensely helpful.

Cons

I have not come across any specific issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rachael

Research, 500+ employees

Less than a year

4.0
June 2021

Pretty Good

Pros

It simplifies our MBO setting process, providing clear visibility into progress on a monthly basis.

Cons

The only issue I have is that I wish editing a goal's interface was a bit easier after it has been submitted, instead of someone else having to do it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Eric

Computer Software, 500+ employees

Less than 6 months

5.0
June 2021

Great system compared to what we have used in the past.

Pros

The Org chart is great; it is easy to find what I want to see, and setting objectives for the quarter is a breeze.

Cons

It took me a while to get the hang of it, but honestly, it is better than other systems.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
June 2021

CharHop Review

Pros

Using ChartHop to organize the company structure is a breeze.

Cons

There is nothing I dislike about this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Sarah

Information Technology and Services, 51-100 employees

Less than a year

5.0
June 2021

Overall super useful software!

Pros

I find everything organized very clearly and easy to navigate. It is incredibly helpful, especially for grasping levels of management within our company with the interactive flow charts.

Cons

I really like how it is set up - nothing to complain about!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jonixis

Non-Profit Organization Management, 500+ employees

Less than a year

5.0
June 2021

Easy to use

Pros

ChartHop is incredibly easy to navigate, making it simple to find what I need and move around effortlessly.

Cons

Sometimes, I struggle to find my way around but overall, it is good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rajiv

Computer Software, 51-100 employees

Less than a year

4.0
June 2021

Ease of use

Pros

It is very easy to use, especially with its integration with Slack for surveys and forms. Tracking our activities within the company's timeline is seamless.

Cons

From what I have used, everything looks great. I do not notice any limitations at the moment.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

E

Eri

Computer Software, 51-100 employees

Less than 6 months

4.0
June 2021

ChartHop in our org

Pros

Integration with other websites, like our internal platform, enhances its usefulness.

Cons

We do not make full use of all the features offered.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Albert

Computer Software, 500+ employees

More than a year

4.0
June 2021

Easy to use, fluid UI

Pros

I am a fan of the new 'map' feature, alongside the Org Chart and Job Openings. It is been particularly useful as the company shifted to remote work.

Cons

Navigating between departments and levels in the org unit used to be harder, but it is gotten easier over time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

M

Morgan

Information Technology and Services, 51-100 employees

Less than a year

5.0
June 2021

As a user, I love that all the information is in one place

Pros

Having everything conveniently located and easily accessible is a major plus.

Cons

There is a wealth of information available, but it would be more convenient if the most used information was easily accessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

sai

Information Technology and Services, 500+ employees

Less than a year

4.0
June 2021

My charthop review

Pros

Their Org chart is cool and interesting, making it easy to navigate and get an overview of the company.

Cons

Goal-setting could be more intuitive and improved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

A

Andrew

Information Technology and Services, 500+ employees

Less than a year

5.0
June 2021

Good tool for tracking quarterly goals & visualizing org charts

Pros

ChartHop serves me primarily for tracking quarterly goals and visualizing org charts. It excels in simplicity and intuitiveness, making both tasks effortless compared to our previous clunky tool.

Cons

When I am writing up my quarterly goals, I have noticed that ChartHop does not save my progress as I go.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9